Giáo Trình Phương Pháp Quản Trị Mục Tiêu Okrs Step By Step Guide To Okrs.pdf

Step by Step Guide to OKRs Step by Step Guide to OKRs 1 Introduction 2 What are OKRs? 4 What is Goal Setting? 9 Benefits of OKRs 16 Getting Started with OKR 21 Writing Good Objectives 23 Setting Key R[.]

Step by Step Guide to

OKRs

The Sec e Behind S cce f ll mplemen ing OKR 107

e ca (e : d a a , %, e , e c.).

A g e ade each Ke Re , g e he Ob ec e e f a d a0-100% ca e Ob ec e a e a ed b ee ac e a d a e( a ) ha d d e f a d he g e f a Ob ec e P a h d be

c ea ed a ee ba a d be ed Ob ec e

Objec i e:Re ea ch c e eed a d de g a e fea e

Ke Re l :

a age e

KR2:Ch e 2 a eed ha ca be c e ed h e e fea e

g a a d KR a e a a ab e ea e e f ha g a f e e e e e heOKR, d e h :

N he OKR ch be e The Ob ec e g a d he Ke Re a e

a ab e F he e he ea ca a h he ca d e h e Ke Re f a d

h he F e a e, he a e g - h gh a be e ca ac

g he e a h gh a ad e g ca a g c e e cha ge

Wha i Goal Se ing?

OKR e e a a g a e g e h d g B bef e g he e de h,

h d ea de a d ha he e g a ac a ea Y e babhea d f d e e e e g a , a ge , OKR , Ke Pe f a ce d ca (KP ) a d

e c a ca e , he e e ge ed- Each f he eed be de ed

e a a a d f c f c - ec c ea e e e De e d g he e e

h gh, g a ca ec c che ba ed de e e eed a e

he ea e a d h e g a

The e a ge ca be a a , a e , h , da e e h , de e d g eed

he f e: h ch h a e g g be g d, h ch e a c e a e e ebec e a g c e , e c

OKR KP : Ho can o ell he di e ence?

Y ca ch f KP OKR a he a e e cha geab e a d he e

h d ea e b h

KP a Heal h Me ic help o iden if he e a en ion i needed.

Team ake o ne hip of mo ing he compan fo a d

Tea OKR h d a g h he C a Ob ec e a d c b e he Th

ea ha he c a c ea g a ed d ec h gh Ob ec e , a d eam ill ake o ne hip of deli e ing on hei OKR o mo e he compan fo a d.

O e h e a ca be a g ed, a he c e a a he ea h

a e ed d he gh h g Tha h , e he e a , ea h d

be e b e f g he c ab a e OKR a d dec d g h e

he e a d e e g he be b e a : e ha ca he , cha gee? The OKR f a e e c age ea h ab ha d f e he

Tha d e ea ha a ea h d ha e e ac he a e ha ed OKR Wha

b e W g a , h e e , ea g g h gh- e e e , de g

ea ab e c e ha a ach e e, a d a g ed a e a e ac

The be e f OKR a e c c a a acc de a Y ca e he f

a d g de e

U de each Tea Ob ec e e 3-4 ea ab e Ke Re The b f Ke Re

ea e h c e ' e ge g ach e g Tea Ob ec e The c a

Ob ec e d eed Ke Re beca e h e g a be ed f a d b TeaOKR

W i ing Good Objec i e

Bef e g a OKR eed a g d de a d g f ha a acc h

a a g a , h d f he b ea he d a e Ob ec e

a e e The d he be KP , h ch a e ef f g he a

Y ca ee e e a e f Ob ec e f g e e d a e a e c T a

a d h de g OKR , g f f ee a Wee d e a d e g e OKR

h OKR W a d

Wh do O p O come e en ma e ?

W i ing a li of o p in ead of hinking abo eal b ine o come

i one of he main ea on h companie fail i h OKR

The mo common do n ide of ca cading o p

Lack of cla i b ing lo b ine al e

a e ac ? T e a ab e, h d e d e d g h g f

f c g e c d he ch e he gh h g

f a be he e G g e eed be ead ada OKR a he a e N

ca g ha ' e d g OKR h ea g a e

Wha a e o come and ho o e co ec Ke Re l ?

Ob ec e Whe he Ob ec e de e he d ec a d he f c he he Ke Re

cce he ha e ach e ed Ob ec e

Le ' c e h he e a e g a e a e Y c a ea ed haeed e ead c ea e a e Ma e g a e a e a e g a

Whe c e ge g e ead , h ab ha ac a a D a

e ead a ead ha ac a c e c e a e ? P bab

he a e Tha ea f d e h ch d f ead ha e he h ghe

Ho OKR and KP can coe i

Wh e KP a e b e e c ha e ec e f a ce, OKR a g a - e g e h d

ha he e e f a ce a d d e cha ge S KP e haeed a a e de e e he ba f OKR

The e a e ec c a ce he a KP be gge ha a OKR eededadd e a a c a e:

● f e fa g beh d KP a ge , eed a OKR e e h gbac ac

c e eed ach e e each he Ob ec e.

T c e h e a e, e ag e ha he C e S cce ea dec ded

C ome S cce Team Objec i e:

c a - de a a e c , e ec e c ca f e , a d,

a , a g e f Ob ec e

Commi ed and A pi a ional OKR

A e e ed he beg g f h b , he c e OKR e h d g

he e a e e f g a e ca e c ed a a a OKR C edOKR a e e ha ga a ea ha ag eed e ec e a d gh ha e a

h ca e e The ec d a gh be ha ha e dec ded ha eed

C ed OKR a a f c a g ece a cha ge he c a a e

KR2: Ach e e a e c c e a e age (f ead c ed) f15 da

KR3:20% c ea e f Q1 e e e f he Ge a Ma e

B h e a e c e e a d g he c a a d e e g he Ge a a e The d e e ce be ee he e a e ha he c ed e e ea c

a d c e f a he Ke Re ece a ca he e e a cce The

b a a a g e he a e Tha e a ha de , a e e b e ach e e ch a h e f a e

A cceed g h a a a OKR gh be e cha e g g, ea c a - deead e e a The c a ha be e e g e dea , fa g,

g aga , a d ea g f he ce A , bef e e g a a a OKR ,

e ce h d be e a a ed The e e g h gh OKR f d ha e

d e ' e e f d ab e b he a e ead he e a d ach e e E e ge g he age 15% d be a g ea cce , b h g he 35% c d

a e he d c a e a ab e Th d ha e a ceab e e ec c a

e e e!

The balance be een hem

h d ead f c Tea OKR

Team le el indi id al le el goal

Whe e e a c e ha OKR h d be e a ea e e , a d e a

e e g a a e eeded a a , he a e a e a h dea The h ha

f cce he eed e each e e g a a d a e ee a c e a ch

e b a d he ef e e e a e e ac B ha e ee ha e ha

e e fee f a ed a d d de a d h he ha e d The e ea a d

a he a -ba ed g a h ch ac a d e b g a a e he b gge c e.ead f c ab a g a d c ea g b a dea ge he , he gg e a e h

Compan Bl e implemen OKR o d i e imp o emen

Pe a OKR a d he ec d b f c g Tea OKR

W ong app oach foc ing on pe onal goal

Af e he a age e d c , he Sa e Tea Ma age g e bac h ea a d

a ce ha he e a e a d e e e eed e g a f he e e

ha e be e e

Tea e be a e gg g h e g he g a a d a e a h bef e

e e e ha dec ded he OKR Pe e e d g d h a ee g

he eed ha e, ha d f e a e a e he eed ha a e b ead

The Sa e ea ha c e a ache d a d he eed cha ge

O ce he OKR ag eed , he ea a g ach e g N , e e

h gh a ea g a , each e ha h he e a d e b e

Each ee ea e be e e a e ec e a d he ee af e he chec h

ch a d e The ha e e ea ed e he c ec e edge

T ge he he ea e he g e f Ke Re a d d c a cc gcha e ge

Beca e he a e g ge he a a ea , he ca a e dec ha ha e a

b gge ac a d cha ge h Sa e e a e E e e ca e e a a d c ecfeedbac Wh ch a e ha ed a d c c a e ade ba ed he e e e ce f

he h e ea , e e

A he e d f he a e , he Ob ec e ach e ed h ea a f g g e f82%! Sa e a e e e, fe e c e d he ce h ch ea a

he h c ea g e e e The Sa e ea ha bee ed a d ead a e

h e a e ce B he he ea ge he , he a e e ecceed cha g g he a e ce a a h e.

3 Pe a OKR d e e e be c e e a d d de he ea h e Tea OKR

e c age c ab a a d e cha ge f g ea dea W h Tea OKR , e e a e

gg g a e h he cha e ge Th e bec e ea cha e ge ha be ed

a c e beca e a head a e ge he

4 Pe a OKR a e he c a de e de ce a e h e Tea OKR

e he ea a a h e ed ce he f he c a The e cha geade h e e ec g Tea OKR a e g- a g ha g a e a cha ge ha

ca ab f c a d de e g d e f e e ea e he c a Of c e, f

e e e he ea , a e e ada b f he ea ha e e h g ace

he he e f fa

5 Tea OKR a e a e a g Tea e be ca ge he h g ,

e c age each he a d he each he h he cha e ge Re h d be

ce eb a ed ge he ! ch be e ha c a g f ca ach e e e gh

e a g a , a d ha h d e e d

6 Pe a OKR d he c a ag e f e e e eed e heOKR h ch e ha d beca e OKR c e a e ha d f a d d a

e e The he a age eed a e e ha h eh a g h ha he

T a e e e e h he dea f Pe a OKR a d f c heTea OKR ead, he e a he a g f a a h de e ha he

a g ab :

G ea h g b e a e e e d e b e e ;

he e d e b a ea f e e.

-S e e J b

d ead he ea h ab he e he c a a d h he ca

c b e he e a cce

Each ea h d ha e a d c e d c a d d he a e he e :Wha ca e e? Wha g d ? Wha ca be cha ged f ha e

be e e a a ea ?

Th gh h d c , he Ma e g ea f he a e c a ca e ea e ha

he a e ab e a ca e e a c a e c - ea c ab a , a d heeed e ga e he O e f he ea e be gge : We d ha e

e gh e e ec e dea beca e ee g a e g

h e ee g a ge he B h h e ee g , he ea e be c dbec e e e e d e gaged Beca e he e c ca e he g g

The a age e ea he ABC c a ha f d a b e e, he a : We

Ho ac ionable OKR help o cceed

f e had a e h h e cha e e e e ce, e d a : OKR

h d be f c ed e c e he h g ha c d ha e he b gge ac gh, a d e e h g e e h d a Whe a e cha g e e h g, a e

Weekl Plan : Ho o Make P og e on OKR

Y ha e hea d e ea ed b ha Ke Re a e a , a , ec , a

d f he ac e Ke Re a e he c e ha a e h g ach e e.Tha be g a d, a g a d e OKR f a d J beca e a

a e ed a a f he Ke Re , d e ea ha he e a g

a d g h ha ha Wee a g d e he OKR f a d b

f c g a e ha eed d

The OKR e goal Weekl plan emind o o achie e hem!

Ob ec e a d Ke Re eed be ac ab e Tha d e ea ha OKR a ee- ac ea ha f a ea e a OKR, he h d a ha e e dea

a h d e f a d f e e a g a a d e ca h f h ach e e ,

he h g a ac ab e c d e e be a e e Wh e gOKR , a d c ha c d be d e d e he Ke Re Th a

ee f h g a e e a e e e

ea ed each d c The ea e a Ke Re ed ce d c e

f 12h 9h See g ca a b he , ce he a h g ab hach e e , ea ab e c e f ac c e

e ace a f he e e add e, a d he ce ca be cha ged The e

a g e dea a h each h g a E e h gh d be a ce

Ke Re ha e, f e ca a a ac de e , e a e e Ke Rebeca e be ach e ab e

add e a a g he ach e ab f a OKR a he beg g f he a e ,

The a g a ec f OKR e ec f e e de e a ed ee a

T an pa enc i fo a a ene , no fo con ol

A f eade c e ha he a e Wee d e f OKR a d he d

E ample on ho o e eekl plan and epo ing o d i e OKR

OKR Alignmen : U ing OKR o Ge Team on he Same Page

Ho o align OKR cce f ll

a f he gh ce a d a ach! The e a e a g e e h d f eead ab Th e a e he b - a ach a d he -d a ach

align goal a c b a f he a ache

S ep 1: Se o e a ching Compan Objec i e

ha e eached a c c ha he e e e beca e f h gh c e ch

g e ce c d ca e ha he e e d f a b eeed e Y c e a e a ed e gh a S a age e doe

Be de ha g he Ob ec e e f, a age e h d a ake ime o e plain

h hi i impo an and he e he need o o k on ha come f om D

Tea eade eed h h he c d c b e ha he c a gach e e Se g he Tea OKR h d ea ha he h e ea a c a g he

f o ha e mo e han compan and eam le el OKR o e

Le a h he b gge a e ha a c a e a e: he ca cade he OKR

Tha b g he econd bigge mi ake: managemen doe n he eam

c e de g ha g ha he c d d be e he a ea The d

he b da a d de e ha e he be e e f he ea a The h d

be he e e g he Tea OKR

f OKR a e ca caded, a e a g a a he cha ce he head ge he

de a d ha h ea ea eed a d c d b g he ab e Whe ca cade,

c d ec he ace? f each ea e he OKR e a a e , he gh

e e e d g aga each he OKR be f he e a g e a d

ha he ea d

OKR E ample

Wh ch h e ge he ef e a e f h d e e ea ca e ab heOKR H ef e e OKR

A3: Acc d g feedbac f ea a age , he a e e e a ca

c ca ed, a he e a e a e e h eed c he a ca bef e

ea a age c d de a f he ece a f a f he beg g S

he Ke Re d ca e he cha ge ca eg g e e e a a a f he

e a e e e ced e:

O f e e e de a d he ce , he ea d c de ha he ha each e ed a e e e f a a e c he ga a c d be e e a g d dea

g ea e ad a age f he OKR e h d g

S he e a ea ab e c e he a ce ea d eed de e :

KR3: S eed a e ce g e f a ca a d f 16h 8h

Alignmen and linking

Whe he Tea OKR ag eed , d af ed, a d a g ed h he C a Ob ec e,

he e ha e:

F he F a ce de a e each he Ob ec e, he ha e de e be e

e a ced e f ea a age de a d a d ad De e g e

h OKR de e c ea e ge e be ee de a e a d be e

OKR e e ee g , h ch e c e a f e cha e ), a e g g a d

a b KP a ge

The OKR P oce

1-2 Week befo e a ing i h OKR

The a e bef e a g OKR a a d f feedbac he e Ob ec e a d

Ke Re ca be added, de e ed, cha ged

Weekl Check- n

c ed b a ha a OKR chec - ce e e ed a d f ed.Tha ea ea h d ha e ee chec - ee h he g a (Ob ec e ) a e

g e g

A OKR chec - a c 15-20 e ee g he e a d ea e ec

he g e f Tea OKR a d e e e f he c g ee The e

f he OKR chec - g a a ee ha OKR g e

Good q e ion fo compan e ie

The OKR Weekl Check n: Wha and Ho o

he g e f Tea OKR a d e e e f he c g ee The e

f he OKR chec - fac a e OKR g e Tea a e e ha g e

da e a g e ade KR Th a he dea e e a add a

gh A e a ed h he e f OKR ? Wha e e b gge

ea ed e dea he OKR c e ha e he a a e age he ea

( f a e gWee d e e , e a he fea e f 3 e e c e e f ee.

f ha e a a ge ea a e , ge a 15 da a )

OKR eekl check-in FAQ

Wh do need o ha e a mee ing hen ha e old m eam ha he need o

W h ee chec - , ca a c ea e ea a a d e gage e The

a a age a d h d ha d a d h d Wh ca he h echec - ce a e a d a g he a / e b e e f?

The OKR Q a e l Re ie

g e a a c a a ea B cceed g h OKR d e e a e h heach e ed e ce age f he Ob ec e E e f ach e ed 100% f Ob ec e

he a ab e e ea ed

T g e e e e e h a d a a e d be be f e e ge he ebef eha d a d c e he e e ee g a ead e a ed.

The e e ee g h d ha e : 1) a ge e f ea ea g ,dea , e c, a d 2) a h e e e e e he he c a The

a d h ? Wha dea a d c d ha e he ha e ach e e ?

eached e ec e

P a c c e c ed b con c i e feedback need o be gi en and i

he be f he c a ea g e

Pe e ha e be ab e ad ha e , h gh h d b d d Tha

g A d a T.Ed a d e fa ed e f d 10,000 a ha d

Feedbac a d a ab e f bac ed h fac a d ca be e a ed

Pe e eed fee afe ha e he a d h e feedbac Tha ea he

a e ca be a e e ec ed ba ed he e e e he b ca

be h ea e ed f he a h e h g ha a be a age d a hea T

ea , e eed be ead acce he feedbac a e he e c g f

To ge al able an e o need o a k igh q e ion

The Sec e Behind S cce f ll mplemen ing OKR

a e he e e cce f e e OKR a d ge e e e e gaged

A g d e e f edge eeded beca e OKR e d be a b d e e f he

he e h d ha c a e f Tha ea , h edge, ea fa

f d e e c ce a d e d e g a ea OKR a a F e a e,OKR a e ea f e c f ed h h gh- e e ec a age e , a d ead f

de g ea ab e c e , c a e a e e g ac -ba ed a he Ke

Re de e he h e f OKR Read g e a c e e gh, eed d g dee e

OKR he beg g c ach he he he he a e a he d ec e

a g The a ha e he ea e g d OKR beca e he ha e he a d

e , h d d a a d ea a g, a d eg a OKR a e e e

O f a e a ea c ea e hab a d he OKR h he ee chec

-ce Each ee , ea c e h a d e he OKR f a d a d e e

e e ha e e , h g a e g f a d a he h d, ea f ea

e be da e he a h e ee g e e e he

OKR mplemen a ion G ide

Ge ing an OKR Coach

a h a a OKR c ach he a g OKR b e

OKR coache a e o ime (and he efo e mone )

The e a e a " e " a d a eh de he OKR ce , a d e e e eed he

The b a d he e f a OKR c ach g de ea be e a g ed a d

need AND ill ee he cce

The OKR e h d g ha bee a d f 50 ea , a d h d ed f ga a

ha e cceeded a d fa ed c e he ea Wh a e he g ad a d g

h gh he a e a e e e ha c ed a ead f ca ea f he

e e e ce a d fa -f a d cce ?

G d OKR c ache g h gh a ea 6 h f ha d - a g h a e

E ab hed OKR c ache ha e ea f ee g ha a d ha d e he

c a e face h OKR The ca he e e e c e cha e ge h a d

h e e g a

a he a cce f c a ha a e he a a d e a ach e e gOKR ?

e e cha e ge b e a g Ma c a e g e a g OKR d d

f b he ac a e he e e a aged e a ea OKR - beca e

he d d ha e a e e he e g de he

Coache ee blind po o on be able o ee o elf

We a ha e b d A ea ha eed e e OKR age ha e d

ea e eed e e A d ha d ee he e h a OKR c ach

ead be c e g he O c he e da The eed ac ce a d

a A d he a eed a c ach h he he h he ech e he e heeed e e

Ea ie fo people o ge coaching f om an o ide o ce

Whe e e he c a ha e acce a c ach, dde he a e a e e

ac a c ach g The a e a a e ha c ache a e OKR e e h e a d b ea he