How To Embed Your Kpis.ppt

Slide 1 How to embed your KPIs in Actix For benchmarking, cluster acceptance, site acceptance and more presenter Jim May Availability KPIs Attach set up time Attach success rate Detach success rate Mo[.]

How to embed your KPIs in Actix

For benchmarking, cluster acceptance, site acceptance

and more

presenter Jim May

Availability KPIs:

Attach set up time

Attach success rate

Detach success rate

Mobility KPIs:

LAU and RAU set up time

LAU and RAU success rate

Cell reselection time

Accessibility KPIs:

PdP Context set up time

PdP Context success rate

DNS and application server access

and many others

How does customer experience translate

to Network KPIs?

Other common indicators:

DNS Lookup Time, TCP Packet Loss, Retransmission and Duplication,

TCP RTT, TCP Connect and Session Completion Rate

How does customer experience translate

to Application KPIs?

Time-consuming

Labour-intensive

Repetitive

Error-prone

Without Actix

The traditional reporting process

From complexity to simplicity

Replace a series of complex

steps with a single, automated

process

Radio performance as well as

data services performance

Standardise the process so that

every engineer/vendor/region

works to same benchmark

Easily configure the process to

reflect your business priorities

With Actix KPIs

Actix Cluster Acceptance

Target met?

Drive test Implement changes

KPI reports Performance maps

Actix Troubleshooter

Automated diagnostic aids

No Yes

Done! Send reports!

Start

Troubleshoot Implement changes

Actix in action

Complex process executed in just a couple of clicks:

Configurable service-performance KPIs

Built-in data service testing

Cluster-wide analysis

Demographic-based reporting

Configurable KPI grooming

Create, embed and standardise your process

Actix’ reporting process

Configurable KPIs to keep

you in control

Configure KPIs to reflect:

Service performance

Network performance

Your business priorities

Vendor commitments

Actix in Action

CS Call Analysis

83.3%

16.7% PS Call Analysis

83.3%

16.7%

File Overview

Number of files loaded Combined file size (MB)

1 18.4

File Overview

Number of files loaded Combined file size (MB)

1 18.4

Dropped Rate Overall Call Success Rate (End to End)

95%

2.5%

Value

Call Setup Duration (secs)

Fail Fail

Pass

8

78.2%

6.2%

3.9 Dropped Rate

Overall Call Success Rate (End to End)

95%

2.5%

Value

Call Setup Duration (secs)

Fail Fail

Pass

8

78.2%

6.2%

3.9

95%

-15

Value

Fail Fail Fail

Pass Pass

Good Eclo – Good RSCP 95% Percentile of Eclo 95% Percentile of RSCP Single Server Percentage Pilot Pollution (Location)

-95 80%

5%

91.0%

-12.5 -99 66.7%

5.2%

Cluster Details Cluster Acceptance Details

RSCP

EcIo

-15

Poor EcIo Good RSCP

Good EcIo Poor RSCP

Poor EcIo Poor RSCP

Good EcIo Good RSCP

-95

EcIo Analysis

0.0%

2.0%

6.0%

10.0%

12.0%

-2 -2 -2 -2 -1 -1 -1 -1 0 -9 -8 -7 -6 -5 -4 -3 -2 -1 00.0%

10.0% 30.0% 50.0% 70.0% 90.0% 100.0%

Dropped Rate Overall PS Success Rate (End to End)

Value

95%

2.5%

Dropped Rate Overall PS Success Rate (End to End)

Value

95%

2.5%

(dB)

(dB)

Fast and efficient data-service testing

Measure delay, throughput, FTP, HTTP

Provides accurate picture of what’s going on

Automated and standardised

All services and KPIs built into single test

Comprehensive results for entire network

Actix in Action

“UMTS is about data as well as voice services – it is

critical to have a comprehensive understanding of

the subscriber experience.”

Cluster-wide analysis for the true picture

Wide area support ensures

one KPI report reflects

entire cluster performance

Configurable filtering of

cluster boundaries for valid

data collection and easy

management

Actix in Action

04

Test against demographic plans

Generate demographic-based

KPIs for matching planned

coverage targets

Configure KPI targets for

different demographic areas

e.g indoor, suburban, rural

Actix in Action

RxPwr RxPwr RxPwr

Generate meaningful statistics using

configurable KPI grooming

Remove anomalies that are not cluster related:

Compensate for handset problems

Compensate for network faults

Eliminate outlying data (bottom x% etc)

Eliminate pre-defined locations where

coverage is not required

Actix in Action

attached detached

Faulty logging causes systematic fault

Standardise your process

Capture and embed your

unique processes and KPIs

Integrate into your existing

system using either:

Establish consistency

throughout your organisation

Actix in Action

Actix KPI reporting

needs

vendor, and every region

For benchmarking, cluster acceptance, site acceptance

and more…