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DAI HOC K.T.Q.D
TT THONG TIN THU ' VIEN
PHONG LUAN A N -TV LIEU
PHAM TRtfONG TRUNG
Trang 3Toi xin cam doan day la cong trinh nghien curu doc lap cua rieng toi
Pham Trirdmg Trung
Trang 4LOT CAM ON
Qua thaigian nghien cuu ly luan va thuc te tac gia dahoan thanh luanvan thac
sy quan tri kinh doanh voi de tai “Tao dong lye cho doi ngu c£n bo quan ly tai
Xin tran trongcam on!
Trang 5Vien dao tao SDH
Chu tich Hoi dong
(Ky va ghi rd ho ten)
Cam ket cua Hoc vien7
Hoc vien
(Ky va ghi ro ho ten)
1 Neu hpc vien c6 trich nhiem chinh sua theo yeu cau cua Hoi d6ng cham luan van Trong trubng hop khong chinh sua
se khong duoc cdng nhan k£t qua bao ve
Hoc vien phai dong ban yeu cdu chinh sua nay vao truoc phan muc luc luan van chinh thuc khi nop cho vien DT SDH
Trang 6NHAN XET LUAN VAN THAC SY KINH DOANH VA QUAN LY
HQCvien: Pham Truong Trung
Chuyen nganh: Quan tri nhan lye
Ngiroi huong dan khoa hQc: PGS.TS Vu Thj Mai
Ngwdi nhan xet: PGS.TS Nguyen VInh Giang
Phan bien 1
Ten de tai:
“ Tao dong lu ’ c cho doi ngu can bo quan ly tai Tong Cong ty 36- Bo Quoc
Phong ”
1 Y nghia cua de tai nghien cuu
vl lyluan va thuc tiln
2 Nhirng ket qua dat duqc cua luan van
2.1 Npi dung
phapnghien cuu hop ly, vadathuchien duqc co ban muc tieu nghien cuu.Thu hai, da tong hop duqc 4 cong trinh nghien cuu va he thong ly luan cor
sat su danh gia cua 4 nhom doi tuqng CBQL trong T6ng Cong ty ve cachoat dong tao dong luc lam viec bang kich thich tai chinh va phi tai chinhcua Cong ty, chi ra nhung uu diem, han ch6, nguyen nhan cua nhirng hanche trongviec thuc hien cac hoat dqng nay tai Tong Cong ty 36-Bo Quoc
1
Trang 7chuang 3 gom 13 trang 14 bang, 4 sa d6 va 3 bieu do NqI dung de cap tuang doichi tiet, phu hap va co su lien ket nhat dinh.Cac hinhve, bang, sa
d6 ca ban trinh bay dap ung yeucau quy dinh
(Va nenhilu cho dung phuong phap nghien cuudinh tinh vadinh luqng la
xu ly, phan tich du li^u thu cap va sacap) T6ng quan nghien cuu can rut
ra thieu sot, han che (hay goi lakhoangtrong) va neu cai mai, cai khac, bo
sung ,dac thugi cua luan vdn
dqng lire, can phan biet tao dong lire lao dong cho doi ngu nhan luc noi
chung, tao dong lirelam vi?c cho CBQL noi rieng Do vay, muc 1.1 trang 6 sua la D(?ng luc lam vi?c cua CBQL, bo phan sircan thiet phai tao dong luc
(muc 1.1.5 trang 11) ket hop npi dung nay vao ly do chonde tai a phan ma dau Muc 1.1.1 nen sua la khai niem va phan loai CBQL, bo cum tir “ noi
dung doi ngu quan ly” Muc 1.1.3 trang 9 nen sua la Dong luc lam vieccua
CBQL Can phai chinh lai khai niem tao dong lire cho doi ngu CBQL cho
co dong chinh xac han ( a day nen dung thong nhat chu the la CBQL,chu
khong dung luc la nguai lao dong, luc lai con nguai ) Cac nhan to anh huang nen dung cac nhan t6 thuoc doanh nghiep va nhan to xa hoi (thay
2
Trang 8thuyettao dQng lye can rut ra vi?cvan dung 2 hoc thuySt nay vao luan van
lam gi va nhu the nao?
Chuang 2: nen bo phan 2.1.2.2 chuc nSng cac phong ban ( qua dai va khong can thiet).Mqc 2.1.3 trang 34 nen bo sung cum tir va phan tich cac
Tong cong ty 36 Bq Quoc phong (TCT 36-BQP).Nen bo muc2.1.3.2 trang36: dac diem nguon von ( vira ngan vira khong can thiet) Nen phan tich ky
dac diem ve dQi ngu CBQL tai Tdng cong ty anh huong den tao dong
( muc g nen sua la nhan xet ve tra luong) muc Phuc loi xa hoi trang 54,
r >
khong co a,b mabat dau tir c
Chuang 3: muc 3.2 trang 70 nen sua la, Dinh huong cai tien tao dong luc
la tuyen dung hop lyva xay dung Io trinh phat trien doi vdi CBQLthay cho cum tir,that chit cong tac tuyen dung
4 Danh gia chung
Mac du luan vAn con mQt so can chinh sua can thiet, nhung ketqua nghien
cuu the hien la mQt cong trinh nghien cuu kha cong phu, nghiem tuc, neubao ve thanh cong, chinh sua co ban nhung gop ythi tac gia xung dangdat
NgiraHihan xet
PGS.TS Nguyen VInh Giang
3
Trang 9Cau hoi 2:
4
Trang 10PHAN BIEN LUAN VAN THAC SY KINH DOANH VA QUAN LY
Ten luan van: Tao dong luc cho doi ngu can bo quan ly tai Tong Cong ty
36- Bo Quoc phong
Huong dan khoa hoc: PGS.TS Vu Thi Mai- DHKTQD
1 Tao dong luc lam viec co vai tro quan trong doi voi doanh nghiep va
tao lao dong Doi voi Tong Cong ty 36- BQP, fra lucmg thuong mang
tinh cao bang, khongtra luong lam them gio, cham cong chi lahinh thuc, xem nhe hinh thuc phat dan den thieu dong luc lam viec o nguoi lao
3 Tac gia su dung cac phuong phap nghien cuu phu hop, co su dung
duoc vagia tri thuc tien: A
Luan van (80 trang va nhieu phu luc) co ket cau hop ly: chuong ve co
so ly luan (21 trang), phantich thuc trang (39 trang) va de xuat giai phap (12
trang) nhung chua can doi Cac noi dung trong tung chuong phu hop, phan
tich thuyetr phuc.* ■» ? ?
Cac ketqua cu the co the ke ra la:
- ve tong quan va phuong phap nghien cuu, tac gia,tong quan tot va lam ro muc tieu, doi tuong, pham vi nghien cuu, thu thap so lieu
ban cua cong tac tao dong luc, hoc thuyet nhu cau Maslow va hoc thuyet hai
phan cong bo tri chua hop ly, dao tao khong gan voi nhu cau, moi truong
1
Trang 11luc tai TCT, de xuat 5 nhom giai phap: hoan thien he thong luong va phucap; he thong khen thuong; cai thien phuc loi va dich vu; hoan thien tuyen
dungva phat trien; cac giai phapkhac
Vu diem la cac giai phap da truc tiep khac phuc nhung diem yeu va
r •> r \ •>
5 Mot so diem han che can trao doi them:
- Chuong co so ly luan, nen phan tich noi dung co bancua tao
dong luc truoc, sau do moi den cac nhan to anh huong
dat duoc va dung chung de phan tich thuc trang o Chuong
sau
6 Ket luan: •
Truong Trungxung dang duoc nhan hoc vi Thac sy Kinh doanh va Quan ly.
Trang 12MUC LUC• •
LCH CAM DOAN
LOI CAM ON
DANH MUC CAC TU* VIET TAT
DANH MVC BANG BIEU, SO DO
TOM TAT LUAN VAN i
PHAN MCI DAU 1
CHUONG 1: CO SO? LY LUAN VE TAO DONG H( CHO CAN BO QUAN LY TRONG DOANH NGHIEP 7
1.1 Dong lye lam viec cua dQi ngu can bo quan ly 7
1.1.1 Khai niem va phan loai can bo quan ly 7
1.1.2 Vai tro cua doi ngu can bo quan ly 8
1.1.3 Dong luc lam vieccua can bo quan ly 10
1.1.4 Khai niemtao dong lure cho doi ngu canbo quan ly 11
1.1.5 Cacnhan to anh huong den dong luc doi nguquan ly 12
1.2 MQt so hoc thuyet ve tao dong lye lao dong 19
1.2.1 Hoc thuyet nhu cau Maslow 19
1.2.2 Hoc thuyethai nhan to cua F.Herzberg 22
1.3 Cac cong cu tao dong lyc cho dQi ngu can bo quan ly trong doanh nghiep 24
1.3.1 Tao dong lucthong qua caccong cu tai chinh 24
1.3.2 Tao dong luc thong qua cac cong cuphi tai chinh 25
1.4 Mot so bai hoc kinh nghiem ve tao dong lyc 28
1.4.1 Baihoc kinhnghiemtucac doanh nghiep ngoai nude 28
1.4.2 Bai hoc kinhnghiemtu cac doanh nghieptrong nude 30
CHUONG 2: THUC TRANG TAO DONG ILC CHO DOI NGU CAN BO QUAN LY TAI TONG CONG TY 36-BQ QUOC PHONG 34
2.1 Tong quan ve Tong cong ty 36 - Bo quoc phong 34
Trang 132.1.3 Phan tich cac dac diem hoat dong anh huong den tao dong luc lam
viec cua can bo quan ly cuaTong cong ty 36-Bo quoc phong 37
2.1.4 Dac diem lao dong Tong congty 36-Boquoc phong 40
2.2 Thuc trang tao dong luc tai Tong cong ty 36-Bo quoc phong 46
2.2.1 Quandiem tao dong luc taiTong cong ty 36-Bo quoc phong 46
2.2.2 Thuc trang tao dong luc thong qua cac cong cu tai chinh tai Tong cong ty 36-Boquoc phong 47
2.2.3 Thuc trangtao dong luc thong qua caccong cuphi tai chinh tai Tong cong ty 36- Bo quoc phdng 56
2.2.4 Danh gia chung ve thuc trang tao dong luc tai Tong cong ty 36-Bo quocphong 64
CHVONG 3: GIAI PHAP TAO DONG LUC CHO DOI NGU CAN B O QUAN LY TONG CONG TY 36-BO QUOC PHO NG 68
3.1 Djnh huong phat trien cua Tong cong ty 36-Bo quoc phon g 68
3.2 Djnh huong cai tien tao dong luc lam viec cho doi ngu can bo quan ly tai Tong cong ty 36-Bo quoc ph ong 70
3.3 Mot so giai phap tao dong luc cho can bo quan ly Tong cong ty 36-Bo quoc phong 70
3.3.1 Hoan thienhe thong luang va phu cap 71
3.3.2 Xay dung hethongkhen thuong phu hop 72
3.3.3 Tang cac khoan phuc loiva dich vu cho doi ngu can boquan ly 75
3.3.4 TuySn dung hop ly va xay dung lo trinh phat trien doi vdi can bo quan ly 76
3.3.5 Mot so giai phap khac 77
KET LUAN 80
DANH MUC TAI LIEU THAM KHAO 81
PHU LUC 83
Trang 14DANH MUC CAC TU' VIET TAT
CBCNV Can bo cong nhan vien
CHDCND Cong hoa dan chu nhan dan
CTCP Cong ty Cd phan
CNVC Cong nhan vien chuc
XKLD Xuat khau lao dong
Trang 15Bang 1.1: 10 vai tro quan ly cuaMinztberg 9
cong ty 36-Boquoc phong tir nam 2012- 2014 38
Bang 2.5: Co cau doi ngu can bo quan ly cua Tong cong ty 36-Bo quoc
phong -theodo tuoi nam 2014 43
Bang 2.6: Phan loai nhan vien theo trinh do hoc van cua Tong congty 36nam
2014 45
Bang 2.7: Ket qua dieu tra y kien ve van de tien luong cua can bo quan ly
Bang 2.8: Bang ket qua khao sat muc do hai long vai thu nhap cua can bo
quan ly Tong cong ty 36-Bo quoc phong 47
7
36-Bo quoc phdng 50
Bang 2.10: Che dokhen thudng cho canbocanbo quan ly Tong cong ty36 53
Bang 2.11: Muc dohai long cua can bo quan ly doivdi tien thuong va phan
thuong 54
Bang 2.12: Ketqua dieu tra, khao sat, co hoidao tao va thang tiensu nghiep 62
Bang 2.13: Ket qua khao sat can bo quan ly ve muc do phu hop vdi cong
viec 63
Trang 16so DO
BIEU DO
true tiep thicong 44
Bieu do 2.3: Cacaunhan luc theo trinh dohocvan 46
Trang 17- P3
<<■> -PHAM TRUONG TRUNG
CHUYEN NGANH: QUAN TRI NHAN LUC
Trang 18TOM TAT LUAN VAN
A
Trong giai doan hien nay, nguon nhan luc quan ly dong vai tro quan trong
nhanh va ben vung, doanh nghiep phai tao dung duoc nguon nhan luc quan ly cd
quan ly la bai toan khong he don gian Ngudi lanh dao phai co each thuc quan trinhan luc thuc su hieu qua Vai tro cua dong luc trong lao dong la rat quan trong
Khi ngudi lao dong co dong luc lam vipc, ho se say me lam viec, chu dong, sang tao
cong hien cho to chuc Nguoc lai, khi ngudi lao dong khong cd dong luc, ho se
khongcon thathietvdi cong viec, lamvieccam chung, kern hieu qua, dan den nang
suat lao donggiam, muc tieu cua to chuc khong dat duoc Nhu vay, vai tro cua doi
bien phap nham tao dong luc cho doi ngu can bo quan ly de nang cao toi da hieu qua lam viec cuangudi lao dong trong doanh nghiep minh
Nhan thuc duoc tarn quan trong van de dong luc cua ngudi lao dong chat
luong cao, Tdng cong ty 36 - Bo Quocphong cung dangtim giai phap tao dong luc
van: “Tao dong luc cho doi ngu can bo quan ly tai Tdng Tdng cong ty 36 - Bo
Quoc phong ”
- Vu Thi Uyen, “ Tao dong luc cho lao dong quan ly trong cac doanh nghiep
nha nude d Ha Noi”, Luan an Tien sy, 2008, Dai hoc Kinh te Quoc dan, Ha Noi Luan an da phan tich va danh gia thuc trang dong luc lam viec cua lao dong quan
Trang 19mure do thoa man nhu cau cua lao dong quan ly thong qua cac bien phap tao donglucduqc ap dung trong mot so doanh nghiep nha nunc d Ha Noi tuthdiky doi moi,
nha nude d HaNoi Tren co sd do, de xuat nhung quan diem va giai phap tao dongluc cho lao dong quan ly trongdoanh nghiep nha nude d Ha Noi, tao da cho su phat trien cua doanh nghiep nha nude trong thdi ky doi mdi
- Pham Quoc Thai, “ Phan tichve dexuat giai phap tao dong luc lam viec cho ngudi lao dong tai Cong ty Co phan Dau tu va Xay lap ky thuat ha tang - PIDI”,
da phan tich vadanh gia chinh xac thuc trang quatrinh tao dong luc cho ngudi laodong cua cong ty Qua do, budc dau xay dung mot so giai phap nham tiep tuc to
chuc cachoat dong duqc xac dinh co hieu qua cao trong muctieu tao dong luc cho ngudi lao dong Dong thdi ap dung cac bienphap canthiet dehan cheva khac phuc
nhung each lam cotinh kirn ham dong luc cua ngudi lao dong
- Tran Thi Thuy Linh, “ Cac giai phap nham tao dong luc cho nguon nhan luc
chat luqng cao cua Tong cong ty Hang khong Viet Nam”, Luan van Thac sy Quan
tri kinh doanh, 2008, Dai hoc Kinh te Quoc dan, Ha Noi Luan van nghien cuu xu
Nam trong nhung nam gan day Luan van tap trung nghien cuu cac hoc thuyet taodong luc lam co sd phan tich, danh gia thuc te cac phuong phap tao dong luc tai
Tong cong ty Hang khong Viet Nam Tren co sd do tim ra cac giai phap tao dong
xu hudng hoi nhap, canh tranhtrong linhvuc hang khong
- Doan Thi Thu, “ Hoan thien tao dong luedCong ty TNHH cua so nhuaChau
giai phap phu hop giup cong ty cai thien duqc tinh hinh thuc te, nang cao hieu qua
sir dung nguon nhan luc
Vdi viec tim hieu cac cong trinh khoa hoc trong nude nghien cuu ve van detao dong luc cho ngudi lao dong, trong bai luan van nay, toi tiep tuc phan tich va
Trang 20De tai ngoaiphan ma dau va ket luan gom ba chuang nhu sau:
Chirong 1: Ca so ly luan ve tao dong luc lam viec cho doi ngucanbo quan ly
Chirong 2: Thue trangtao dong luc cho dgi ngu can bo quan ly taiTong cong
ty 36 - BoQuoc phong
Chirong 3: Giai phap tao dong luc lam viec cho doi ngu can bo quan ly tai
CHUONG
CO SO LY LUAN VE TAO DQNG LUC CHO CAN BO QUAN LY
TRONG DOANH NGHIEP
1.1 Dong lire lam viec va sy can thiet phai tao dong lye lam viec cho doi ngu can bo quan ly
1.1.1 Doi ngu can bo quan ly va phan loai
1.1.1.1 Khai niem va noi dungdoi ngu quan ly
• Theo vai tro thuc hienchuc nang quan ly
r
• Nhom vai tro quyet dinh
Trang 211.1.3 Dong luc lao dong va dac diem
Dong luc lao dong luon gan lien voi cong viec, voi to chuc va voi moi
the nao
nhan, trong thai do cuaho vdi to chuc
1.1.4 Khai niem tao dong luc cho doi ngu can bo quan ly
Tao dong luc cho doi ngu can bo quan ly la viec su dung cac bien phap nhdt dinh de kich thich nguai lao dong lam viec mot each tu nguyen, nhiet tinh, hang say va
Muc dich quan trong nhat cua tao dong luc cho doi ngu canbo quanly lakhai
khac, su dung co hieu qua nhat, phat huy duoc nhung tiem nang cua nguai quan ly
trong to chuc
Muc dich thu hai cua tao dong luc cho doi ngu can bo quan ly la tao su gan
bo, thu hut nhung nguai co trinh do ve quan lyva dieu hanh ve to chuc
1.1.5 Su can thiet phai tao dong luc lam viec cho can bo quan ly
thong qua cong viec
- Dong luc thuc ddy hanh vi a hai goc do trai ngugc nhau do la tich cue va
nangcao hieu quahay giam chi phi su dung lao dong
Trang 22• Muc tieu ca nhan ngudi can bo quan ly
• Kha nang kinhnghiem cuangudi quan ly
• Cac yeu tothuocve cong viec
• Muc do chuyen mon hoa cong viec
• Muc do phuc tap cua cong viec
• Muc do thang tien trongcong viec
• Quan he trong cong viec
1.1.6.2 Cac yeu to thuoc ve moi trudngvi mo
• Van hoa cua doanh nghiep
• Chinh sach quan ly cua doanh nghiep
• Dieu kien lam viec
• Muc tieu chien luge cua to chuc
1.1.6.3 Cac yeu tothuoc moi trudng vT mo
• Chinh tri - Phap luat va cac chinh sachphuc lgi
1.2 Mot so hoc thuyet ve tao dong lire lao dong
• Noi dung hoc thuyet
Maslow (1908- 1970) la mot hoc gia ve quan ly va tarn ly hoc cua My duoc
ngudi ta dan tuomg doi nhieu Ong chorang nhu cau cua loai ngudi co the chia thanh 5
Trang 23loai: nhu cau sinh ly, nhucau an toan, nhu cau giaotiep xa hoi, nhucauton trong, nhu
cau tuminh thuc hien Nhu cau cua con nguoi phu hopvoi sy phan cap tunhu cau thap
nhat den cao nhat Khi mot nhom cac nhu cau duoc thoa man thi loai nhu cau nay
Ung dung ly thuyetcua Maslow vao trong viec phat hienra nhung nhu cau cua
nhan vien - nguon goc sau xa cua dong luc lam viec ta thay Uong cac cong ty
Moi quan he vai ddng nghiep (nhu cau xa hoi)
1.2.2 hai nhan to cu a F Herzbe rg
Nhung nhantO anh huong toi hanh vi con nguoi chu yeu co hai loai: nhan tO
- Co hoi thuc hiencongviec va mem vui do cong viec mang lai
- Niem vuithanhtich
- Do co thanhtichcongtac tOt maduoc khenthuong
- Niem hyvong ve suphat trien trong tuong lai
- Y thuc trachnhiem dOi voi chuc vu
Trang 2413 Cac cong cu tao dong lcc cho doi ngu can bo quan ly trong doanh nghiep
1.3.1.1 Tao dong luc thongqua che dotien luong, thuong, tro cap phuc loi va
cac dich vu khac
• Tien luong
1.3.2.1 Tao dong lucthong qua che do thang tientrong congviec
1.3.2.3 Tao dong luc thong qua dieu kien lam viec
1.3.2.4 Daotao va phat triennguon nhanluc
2.1 Tong quan ve Tong cOng ty 36 - BO quoc phong
2.1.1 Lich su hinh thanh va phat trien
Tongcongty 36 - Bo Quoc phong
Dien thoai: 04 35332471/
Diachi: So 141 Ho Dac Di -Nam Dong - Dong Da Ha Noi
Email: tongcongty36@tongcongty36.com
ty trachnhiem huu han mot thanh vien Dau tu Xay lap va Thuongmai 36 (tien than
Trang 25•> r
Cac linh vuc kinhdoanh chinh hien nay cua Tongcong ty 36- Bo QuocPhong:
- Xay dung cac cong trinh dan dung, cong nghiep, cong trinh cap thoat nude,
caccong trinh cong cong, ha tang do thi va khu cong nghiep
- Xay dung cac cong trinh giao thong; dudng bo, dubng sat, dubng thuy, cau dudng bo, cau dudng sat, cong trinh ngam, ham san bay ; Xay dung cac cong trinhthuyloi, Hd chuanude, de dap, he thongtuditieuthuy nong
- San xuat co khi, sua chua thiet bi va cac san pham co khi phuc vu san xuat
va tieu dung Sanxuat cac loai be tdng thuong pham vacac san pham khac phuc vu
- Lap dat thiet bi co, dien, nude cong trinh, trang tri noi ngoai that, hoan thien cong trinh
- Trung tu ton taodi tich lich suvanhoa, pha dd cac cong trinh cu
- Cho thue thiet bixay dung hoac thiet bi pha dd co kem ngudi dieu khien
- Lap cac du an dau tu xay dung va trien khai thuc hien cac du an khu trung
tarn thuong mai, cao de va van phong dich vu chothue
- Kinh doanh van tai hang hoa bang xe thung, container sieu trudng, xe keo
- Kinh doanh bat dong san, quyen su dung dat thuoc chu so huu, chu su dung
- Khao sat, do tim, xu ly bom, min, vat nd
2.1.2 Cor c&u to chuc Tdng cong ty 36-Bo quoc phong
2.1.2.1 So do co cau to chuc
cua Hoi dong quan tri Cac phong ban chuc nang thuc hien cac nhiem vu theo su
Trang 26Su hop tac, phoi hop givra cac Phong ban,bo phan duoc thuc hien theo cac luu
quan tarn den viec xay dung van hoa Tong cong ty, luon tao moi trudng lam viec
2.1.2.2 Chuc nang cac phong ban
• Hoi dong thanh vien va Ban Giam doc
r t
• Phong Du an dau than
2.1.3 Dac diem boat dong cua Tdng cong ty 36-Bo qudc phdng
2.1.3.1 Tinh hinh san xuat kinh doanh cua Tong cong ty 36-Bo quoc phdng
Nhung nha su lanh dao dung dan cua Ban giam doc va su no luc phan dau hoan
Tdng cong ty vegia tri san luong thuc hien, congtac thitruong va doanh thu
trien vuqt bac Tur mot cong ty quy mo nho, den nay Tdng cong ty 36 da phat trien thanh mot doanh nghiep quan doi co thuong hieu, uy tin va vi tri xung dang hang
Trang 27dautrong nganh xay dung Viet Nam,voivon dieu le gan 800 ty dong va tong giatri
dinh cho tren 10.000can bo, chien si va nguoi lao dong
cong ty 36-Bo quocphong Tong cong ty phai co nguon von du manh de co the cho
giam qua cac nam, nam 2013 tang 1,03 lan so voi nam 2012, nam 2014 giam 0,12
tongtai san cua Tong cong ty Ben canh do, ty suat loi nhuan rong tren von chu sd
su dung co hieu qua se gop phan tao dieu kien cho Tong cong ty dau tu cong nghe,ddi mdi each thuc quan ly, nang cao hieu qua san xuat kinh doanh cung nhu doi
dong luc lam viec caohon
nhan vien co trinh do hoc van cao, hau het ky su tham gia trien khai dich vu va hoat
daotao chuAnqudc gia trai ddu tai cac don vi thanh vien trong Tongcongty
• Theo trinh dohoc van
Trang 282.2 Thye trang tao dong lye tai Tong cong ty 36-Bo quoc phong
2.2.1 Quan diem tao dong luc tai Tong cong ty 36-Bo quoc phong
2.2.2 Thuc trang tao dong luc thdng qua cac cong cu tai chinh tai Tdng
cong ty 36-Bo quoc phong
a Phan tich ket qua khao sat ve tien luong
khoan thu nhap chinh cua gia dinh, giup gia dinh trang trai cac chi tieu nhu hoc phi
cho con cai, chi tieu cho mua do an uong hang ngay, trang trai chi phi dien thoai, dien, nude cac chi phi sinh hoat cua gia dinh
Mot bo phan lorn can bo quan ly (chiem tren 60% so nguai tra loi) cho rang
muc luong Tong cong ty chi tra la d muc rat cao, cao so voi cac doanh nghiep khac
tren thi trudng phu hop voi nhucau va mong muoncuaho
• Nguyen tac phan phdi tien luomg
b He thong thang luong, bang lirorig cua Tdng cong ty 36-Bo quoc phong
muc luong co ban quy dinh ro
qudc phong la kha cao, tir 8,500,000-22,000,OOOVND/thang Rieng voi Tong giam
ddc Tdng edngty thi muc luong se do Bo quocphong xac dinh va chi tra
c Danh gia thyc trang he thong luong
Tong cong ty 36-Bo quoc phong cho thay luomg thang duoc tinh duatren chuc danh
tra luongcho nguai lao dong gom: He so cap bac luongtheo chuc danh, bangcham cong, cac phu cap theoquy dinh, muc dong bao hiem theo quy dinh cuanha nude
• Bao cao cong viec hang tuan chimang tinh hinh thuc:
• Su khong congbang doivoi ngudi cham chi, hoan thanh tot cong viec
Trang 292.2.2.2 Khenthudng-Ky luat
Hang nam tren co sb quy dinh ve khen thuong cua Bo Xay dung, GD Tong
cho can bo quan ly va trao doi voi Chu tich Cong doan xet thuong hoan thanh Ke hoach cho cac don vi va cac ca nhan co thanh tich tot trong cong viec duoc giao
Viec khen thuong phai dua tren gia tri, chat luong thanh tich trong cong tac cua
danh hieu thi dua cua tung ca nhan, tap the
2.2.2.3 Phuc loi xa hoi
a Phuc loi theo quy dinh cua phap luat
hoi theo dung quy dinh cua nha nude Ty le trich BHXH, BHYT, KPCD la 25%
KPCD) Ben canh do, Tdng congty da thuc hien day du cac che do: tai nan lao
ty thuc hien tot che do bao hiem thi can bo quan ly se cam thay minh duoc quan
trong toanbo Tdng cong ty
b Phuc loi tu nguven.
Tong cong ty theo Tong cong ty quy dinh Ben canh do, Tdng cong ty con tratidn cho nhan vien trong nhung thbi gian can bo quan ly khong lamviec nhu: nghi
bo quan ly Tdng cong ty da td chuc mua bao hiem sue khoe, bao hiem mat kha
Trang 30Tong cong ty 36-Bo quoc phdng rat quan tarn chu trong Hang nam, Tong cong ty
ky nang ve an toan lao dong Nhd doma sovutai nan lao dongrat it khi xay ra va
neu cd thi thuong chi la nhung tai nan nhd, khong nguy hiem cho nguoi quanly, dac
2.2.3.1 Hoat dong daotao va phattrienban than
dung mot each chat che va cd co sd, hau het cac nhan vien mdi vao lam viec deu
Tongcong ty ketqua lam viec cao ma con khuyen khich tao dieu kien thuan loi, de
ho cam thay tu tin tir do lam tot cong viec duocgiao
Khi duoc hoi ngudi lao dong cd lac quan ve co hoi thangtien cua minh trong
Tong cong ty khong, phan ldn so ngudi duoc hoi deu danh gia cao su lac quan cua
Trang 312.2.4.Danh gid chung ve thuc trang tao dong luc tai Tdng cong ty 36-Bo
TONG CONG TY 36-BO QUOC PHONG
3.0.Dinh hirdng phat trien cua Tdng cong ty 36-Bo quoc phong
Vdi xu huong toan cauhoa, du bao nam2015-2016 va cacnam tiep theo kinh
• Muc tieu chung
-Phat trien benvung Tong congty:
- Gia tri san luong dat 100%, hoan thanh bangiao cac cong trinh theo dung tien
- Doanh thu dat tu 90%gia tri san luong thuc hien trd len
- Loi nhuan sauthuedat tir 1,5% doanh thutrdlen
- Nop ngan sach day du,kip thdi
- Thu nhap can bo quan ly phan dau dat 8 trieu dong/ngudi/thang Phan dau
• Bien phap thuc hien
Trang 323.2 Mot so gi a i pl iap t ao dong lye cho ca n b o quan iq Tong c ong ty 36-B o
quoc pOoug
3.2.1 Hoan thien he thong luong va phu cap
quan lythong qua tai khoan o Tong congty 36-Bo quoc phong
dinh muc hoac co nhung cong viec phat sinh buoc can bo quan ly nhat la nhung
can bo truc tiep quan ly lao dong o cong truong phai lam viec vuqt qua so gio
thoi gian lam them gio cua can boquan ly
Doi voi thuong vat chat
r \ >
niem trong cdng ty Khong chi chu y toi ngay thanh lap cong ty, ban lanh dao hay
Thu hai la viec xay dungbuc tuong vinh danh
Thu ba la cac nha quan ly Tong cong ty 36 nen to chuc nhieu hon cac buoi
3.2.4 That chat cong tac tuyen dung va xay dung lo trinh phat trien doi voi
•Khuyen khich tinh than tu giac va neu guong cua mdi can bo quan ly
Thu hai la xay dung tinh than doan ket, hop tac gan ket moi nguoi voi cong
Trang 33ty Boi dudng can bo quan ly trong cong ty ve cac quan diem ve gia tri cua cong
ty va tinh than cua cong ty de no tro thanh nhan thuc chung cua dong dao can bo
Thu ba la tang cudng dao tao va phat trien tai nguyen van hoatrong cong ty
Thu tu la boi dudng tinh than trach nhiem cua can bo quan ly; xay dung long yeu
Thu nam la cac nha quan ly 36 nen huan luyen can bo quan ly cua minh tro
ky luat, kycuong
duqc ton trongva duqc huong loi ichvat chat xung dang vdi cong sue ho da bo ra
denhan vien luon cam thay duqc tontrongva quantronghon, luon co dong luc lam
viec va cong hien cho cong ty
KET LUAN
can bo quan ly co vai trocue ky quan trong doi vdi Tongcong ty 36-Bo quocphdngnoi rieng va cac doanh nghiep khac tren ca nude noi chung Tao dong luc cho doi
thdide nang cao chat luqng nguon luc tri thuccaocua doanh nghiep
Tuy nhien, vdi su co hanve thdi gian vanguon luc, nen vdi bai luan van nay,
toi lay mau danh gia tren 300 can bo quan ly cua Tong congty 36 - Bo quoc phong,
Trong tuong lai, de co su nhin nhan dung dan ve van de tao dong luc cho can
Trang 34TRirdNG DAI HOC KINH QUdc DAN
-PHAM TRlTdNG TRUNG
LU^VANIBACSfnMIDOAMIVAQUiNLYNGUdl HirdNG DAN KHOA HOC: PGS.TS VU THI MAI
Trang 35PHAN MO DAU
Trong giai doan hien nay, nguon nhan luc quan ly dong vai tro quan trong
trong su phat trien va ton tai ben vung cua cac doanh nghiep Mudn phat trien
nhanh va ben vung, doanh nghiep phai tao dung duoc nguon nhan luc quan ly co
Tuy nhien, van de lam sao de phat huy toi da hieu qua lam viec cua nguoi
nhan luc thuc su hieu qua Vai tro cua dong luc trong lao dong la rat quan trong
Khi nguoi lao dong co dong luc lamviec, ho se say me lam viec, chu dong, sangtao
cong hien cho to chuc Nguoc lai, khi nguoi lao dong khong co dong luc, ho se
ngu can bo quan ly dac biet quan trong Vi vay, cac doanh nghiep can su dung cac
bien phap nham tao dong luc cho doi ngu can bo quan ly de nang cao toi da hieu
qua lam viec cuanguoi lao dong trong doanhnghiep minh
nang tam vi the thi khong the bd qua yeu to nhan luc matrong do, tao dong luc cho
kep choban than nguoi lao dong vadoanh nghiep
- Doi ngu quan ly se co nhung hanh vi tich cuc trong viec hoan thien minh
- Dong luc thuc day hanh vi d hai goc do trai nguoc nhau do la tich cuc va
Trang 36manh hem Do la su phattrien lau dai nham dat duoc muc tieu san xuat kinh doanh,
Nhan thuc duoc tarn quan trong van de dong lire cua ngudi lao dong chat
cho doi ngu can bo quan ly nham tao buoctien moi cho cong ty Vi vay, tren cu so
van: “Tao dong luc cho doi ngu can bo quan ly tai Tdng Tdng cong ty 36 - Bo
Quoc phdng ”
2 Muc tieu nghien cihi
- Muc tieutdng quat
luan co banve tao dong luccho doi ngu quan ly trongdoanh nghiep, de thay duocnhu cau cap bach cua viec can thiet phai tao duoc dong luc cho doi ngu quan ly
ngucan bo toi cong tyva nguuclai
z 7
- Muc tieu cu the
dieu tra van de thong qua mot mau gom da dang cac thanh phan can bo quan ly,
3 Doi tiromg va pham vi nghien ciru
+ Ve khong gian: Tdngcong ty36 - BoQuocphong
Trang 37tienluong, tien thuong, phu cap va phuc loi doi vdi canbo quan lyva cac hoat dongphi tai chinh thong qua dieu kien lam viec, co hoi thang tien, moi quan he vdi cap tren, su quan tarn trong doi song tinh than Tong cong ty 36 quan niem neuchi dap
• Tao dong luc lam viec:
- Khai niemtao dong luc lamviec
+ Hoc thuyet nhu cau cua Maslow
+ Hoc thuyet hai yeuto cua F Herzberg
• Nhung nhantotac dong toi dong luc lam viec cuangudi lao dong
nhan; dac diem, tinh each cua ca nhan; kha nang, nang luc cua mdingudi
- Nhom cac yeu to thuoc ve to chuc. Chinh sach quan ly cua doanh nghiep,
each lanh dao
5 Phtrong phap nghien ciru
■x
• Nguon du lieu duoc sir dung trong luan van
Luanvan su dung ca nguon du lieu thu cap vadu lieuso cap, cuthe:
- Nguon du lieu thu cap: Luan van su dung nguon du lieu thu thap tir cac tai
lieu va thong tin noi bo gom tai lieu cua Phong Ke hoach - Tong hop, Phong To chuc - Lao dong, VanPhong cua Tongcong ty 36-Bo quoc phong
Trang 38phuong phapguri phieu dieutra khao sat Nguon du lieu so capdung de danh gia ve
su mong doi va muc do dap ung cua tao dong luc cho doi ngu quan ly tai Tdng
cdng ty 36 - Bo Qudc Phong Ket qua nghien cuu sau khi tien hanh didu tra khaosatla co sd de tacgia dua ra cac de xuat giai phap nham nang cao hieu quatao dongluc cho doi ngu quanly
• Phuong phap thu thap du lieu
Trong bai luan van nay, tac gia su dung phuong phap dinh luong dd thu thap
danh giamuc do dap ung hien tai cuacdng tactao dong luctai cdng ty
• Phuong phap xu ly du lieu
1 Ban giam doc Tdng cdng ty va cac cdng ty thanh vien 32
5
rw-i A
A -7 -
6 Tdng quan nghien cun
nha nude d Ha Noi”, Luan an Tien sy, 2008, Dai hoc Kinh te Qudc dan, Ha Noi
Trang 39Luan an da phan tich va danh gia thuc trang dong luc lam viec cua lao dong quan
triin cua doanh nghiep nha nude trongthdi ky doi mdi
- Pham QuocThai, “ Phan tich ve de xuat giai phap tao dong luc lam viec cho
Luan van thac sy Quan tri Kinh doanh, 2010, Dai hocBach khoa Ha Noi Luan van
dong cua cong ty Qua do, budc dau xay dung mot so giai phap nham tiep tuc to chuc cachoat dong duoc xac dinh co hieu qua cao trong muc tieu tao dong luc cho
- Tran Thi Thuy Linh, “ Cac giai phap nham taodong luc cho nguon nhan luc
tri kinh doanh, 2008, Dai hoc Kinh te Quoc dan, Ha Noi Luan van nghien cuu xu
dong luc lam co sd phan tich, danh gia thuc te cac phuong phap tao dong luc tai
Tong cong ty Hang khong VietNam Tren co sd do tim ra cac giai phap tao dong
xu hudng hoi nhap, canh tranh trong linh vuc hang khong
- Doan Thi Thu, “ Hoan thien taodong lued Cong ty TNHH cua so nhua Chau
Au (Eurowindow)”, Luan van Thac sy, 2008, Dai hoc Kinh te Quoc dan, Ha Noi Luan van da phan tichthuc trang tao dong lued cong ty Eurowindow va de xuat cac
su dung nguon nhan luc
Trang 40Vdi viec tim hieu cac cong trinh khoa hoc trong nude nghien cuu ve van de
tao dong luc cho ngudi lao dong, trong bai luan van nay, toi tiep tuc phan tich va
va dac biet doi vdi cac cong ty ldn, tong cong ty khi ma tai do vai tro cua doi ngu
than de tao dong luc cho can bo quan ly
7 Ket cau cua de tai luan van
cong ty 36 - Bo Quoc phong ”
De tai ngoai phanmd dau va ket luan gomba chuong nhu sau:
Chuong 1: Co sd ly luan ve tao dong luc lam viec cho doingu can boquan ly
trong doanh nghiep
Ch iro ng 2: Thuc trang tao dong luc cho doi ngu can bo quan ly tai Tong cong
ty 36 - Bo Quoc phdng
Chtroug 3: Giai phap tao dong luc lam viec cho doi ngu can bo quan ly tai
Tongcong ty 36 - Bo Quoc phdng