quan ly theo chieu ngang, con so cap quan ly the hien su phan chia chuc nang Su phan chia theo chieu ngang la bieu hien cua trinh do chuyen mon hoa trong phan cong lao dong quan ly cua d
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Trang 3BO GIAO DUC VA DAO TAO
TRUONG DAI HOC KINH TE QUOC DAN
TRINH TUAN SON
NHUNG BIEN PHAP CHU YEU
NHtiM HOAN THIEN TO CHUTC BO MAY QUAN LY CUA CONG TY TRUYEN TAI DIEN 1
LU AN VAN THAC SY QUAN TRI KINH DOANH
Nhicng ngudi hudng dan khoa hoc:
1 TS THAI MINH TAN
2 GS.TS DAM VAN NHUE
DAI HOC KTQD
TH"
THONG TIN THU VIEN
HA NOI, 2004
Trang 4ptp TUTT) htfff} WffJ] Ul!^
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p ijup] vm] ]VQp frupmi biiorj oprb od fim^p 'iiri pa irpf^ 1P1THP im^ fn irpp uv(p im>(p fn imp, zn <””& Pl 7??<7
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Trang 5DANH MUC KY HIEU VIET TAT TRONG LUAN VAN
Trang 6Trang
PHAN MO DAU 1
NOIDUNG ChUffng 1'. NHUNG VAN DE LY LUAN CO BAN VE TO CHUG BO MAY QUAN LY DOANH NGHIEP 3
1.1 Thue chat va vai tro cua to chile bo may quan ly doanh nghiep 3
1.1.1 Thue chat to chile bo may quan ly 3
1.1.2 Vai tro cua to chile bo may quan ly doanh nghiep 4
1.2 Nhung noi dung chu yeu cua to chile bo may quan ly doanh nghiep 6
1.2.1 Co cau to chile bo may quan ly doanh nghiep 6
1.2.2 Sir phan chia quan ly trong bo may quan ly doanh nghiep 16
1.2.3 Phan cap, phan quyen, uy quyen trong to chile bo may quan ly 20
1.2.4 Thong tin ra quyet dinh trong quan ly doanh nghiep 22
1.3 Nhung nhan to chu yeu anh huong den to chile bo may quan ly doanh nghiep 23
1.3.1 Nhan to con ngudi 24
1.3.2 Nhiem vu san xuat kinh doanh cua doanh nghiep 25
1.3.3 Qui mo va nganh nghe hoat dong cua doanh nghiep 26
1.3.4 Cong nghe san xuat 26
1.3.5 Dia ban hoat ddng 27
1.3.6 Nhan to van hoa doanh nghiep 27
1.4 Nhung yeu cau ve to chuc bo may quan ly doanh nghiep 28
Trang 7Chllong 2: THUC TRANG TO CHUG BO MAY QUAN LY CUA CONG
TY TRUYEN TAI DI$N 1 30
2.1 Nhung dac diem co ban anh huong den to chile bo may quan ly cua Cong ty Truyen tai dien 1 30
2.1.1 Qua trinh hinh thanh va phat trien cua Cong ty Truyen tai dien 1 30
2.1.2 Su quan ly cua Tong cong ty 31
2.1.3 Tfnh chat va nhiem vu san xuat kinh doanh cua Cong ty 33
2.1.4 Dac diem cua dien nang va kinh doanh dien nang 36
2.1.5 Dac diem ve cong nghe va may moc thiet bi 38
2.1.6 Ve dia ban hoat dong 39
2.1.7 V6 dpi ngu lao dong cua Cong ty 40
2.2 Thue trang to chirc bo may quan ly cua Cong ty Truyen tai dien 1 43
2.2.1 Co cau to chile bo may quan ly hien nay cua Cong ty 43
2.2.2 Sir phan chia quan ly trong bo may quan ly cua Cong ty Truyen tai dien 1 45
2.2.3 Phan cap, phan quyPn, uy quyen trong bo may quan ly cua Cong ty 53
2.2.4 Thong tin ra quyetdinh quan ly d COng ty 56
2.2.5 Cong tac tieu chudn hoa, de bat can bo quan ly va cong tac dao phat trien cua Cong ty 57
2.3 Danh gia thuc trang tinh hinh to chile bo may quan ly cua Cong ty Truyen tai dien 1 59
2.3.1 Nhung thanh qua da dat dupe 59
2.3.2 Mot so ton tai chinh 61
2.3.3 Nhung nguyen nhan cua cac ton tai 63
Trang 8Chuang 3: NHUNG BIEN PHAP CHU YEU NHAM HOAN THIEN TO
3.1 Quan diem hoan thien to chut bo may quan ly cua Cong ty 65
3.1.1 Muc tieu chien luqc phat trien nganh Dien den nam 2010 65
3.1.2 Nhirng quan diem dinh hudng hoan thien to chirc bo may
quan ly cua Cong ty Truyen tai dien 1 66
3.2 Phuong an hoan thien mo hinh to chut bo may quan ly cua
Cong ty 71
3.2.1 Mo hinh to chut bo may quan ly cua Cong ty trong giai doan
moi 71
3.2.2 Hoan thien mo hinh to chut bo may quan ly cua cac Truyen
tai dien khu vuc 75
3.2.3 Tang cucrng phan cap, phan quyen trong bo may quan ly 77
3.3 Mot so bien phap bao dam cac dieu kien thut hien phucmg an
hoan thien to chut bo may quan ly cua Cong ty Truyen tai
dien 1 79
3.3.1 Bien phap ve dao tao va boi duong doi ngu can bo quan ly
theo yeu cau tinh hinh nhiem vu moi 79
y 3.3.2 Tinh gian doi ngu can bo quan ly 83
3.3.3 Str dung cac bien phap kfch thich kinh te thoa dang 84 <
3.3.4 XSy dung va phat trien van hoaCong ty 86
3.3.5 Tiep tuc day manh viec ap dung cong ngh6 thong tin vao
Trang 9DANH MUC BANG, BIEU, BIEU DO DUNG TRONG LUAN VAN
1
san xuat va phu tro cua cac Cong ty Truyentai dien
32
4
34
8 Bieu 8: Chi phitfnh cha't tien iuong cua cong viec qua cac namlao dong 1999-2003phan theo 40
9 Bieu 9: Trinh do chuyen mon cua Iao dong quan Iy 41
12 Bieu 12: Quy dinh chuc nang, nhiem vucuanhanvien 74
Trang 10PHAN MO HAU
1 Tfnh cap thiet cua de tai
trinh phat trien kinh te - xa hoi va an ninh Quoc gia Butfe vao thCi ky dau tu chieu sau, nang cao trinh do eong nghe va trinh do quan ly, Tong eong ty dienlue Viet Nam dang hudng tdi mo hinh tap doan kinh te manh de dap ung day
du dien cho nhu eau cong nghiep hoa, hien dai hoa dat nudc
nganh Dien phai co dinh huong mdi ve ehien luoc phat trien cua minh trong
giua san xuat va phan phoi dien nang, la viec lam r£t can thiet va ea'p baeh
Nam co nhiem vu quan ly van hanh ludi truyen tai dien khu vuc eac tinh phfa Bae Viet Nam Trong nhung nam qua thng budc doi mdi va phat trien da gopphan vao hoan thanh nhiem vu ehung cua Tong cong ty Tuy nhien, trude su thay doi co ban cua toan nganh, yeu cau cua eo che mdi, xu the' hoi nhap ludi
dau tien va cot loi nhat do la to chuc bo may quan ly - van cOn rat nhieu nhuoe
hoan hao, chinh la nhu cdu rat capthiet dat ra hiennay cua Cong ty
ly cua Cong ty Truyen tai dien 1 ” lam luan van tot nghiep cuaminh
2 Muc dich nghien cuu
thue trang va dua ra cac bien phap onhung phSn sau
- Danh gia dung thuc trang to ehUe bo may quan ly cua Cong ty Truyen tai
dien 1
r>//» j //
Trang 11Ofifai CCUf/) js / hm ytjjtw
3 Doi tuong va pham vi nghien cuu
- Doi tuong nghien cuu cua de tai la nhung van de co ban ve to chuc bo
may quan ly cua Cong ty Truyen tai dien 1
xuat cho giai doan 2010
4 Phuong phap nghien cuu
phuong phap thong ke, tong hop, so sanh, khai quat hoa, phuong phap
5 Nhung dong gop cua luan van
- De ra mot so bien phap co ban nhftm hoan thien to chuc bo may quan ly
6 Ket cau luan van
Luan van gom 3 chuang:
nghiep.
dien 1.
quan ly cua Cong ty Truyen tai dien 1.
Trang 12CHUONG 1: NHUNG VAN d £ LY LUAN CO BAN VE TO CHUC BO
1.1 Thu'c chat va va i i o cua t<5 chuc bo may quan I y doanh nghiep
1.1.1 Thuc chat to chhc bo may quan ly
phoi ket hop cac hoat dong mang tfnh chat cong dong noi chung va cac hoat
dong san xuat kinh doanh trong mOi doanh nghiep noi rieng de dat duoc hieu
qua toi uu
quan ly bang nhung quyet dinh quan ly cua minh va thong qua hanh vicua doi tuong quan ly - moi quan he nguoc ma chu the quan ly co the dieu chinh cac quyet dinh dua ra
.£min />/// VTi t if u / 3
Trang 13'ZWSw Q&J&Z
Trong mdi mot to chuc, mot doanh nghiep khi duoc thanh lapdeu co nhung
bo phan chiu trach nhiem dieu hanh nhung cong viec thuoc pham vi chuyen mon cua bo phan do va tong the cac bo phan chuyen trach nhu vay da tao nen
nhu Tong Giam doc, Giam doc
hien tot nhiem vu lanh dao, quan ly cua to chuc
la chuc nang hoach dinh, to chuc, phoi hop, chi huy, kiem tra
dong Day la qua trinh chuyen mon hoa cong viec nham nang cao nang suat
va hieu qua cong viec
phan quyen khi thiet lap mo hinh to chuc bo may quan ly
nghiep nham dat duoc nhung muc tieu co ban la: Hoan thanh duoc nhiem vu
nudc
-Zj'zzzzz tnif r & 7t ae J/ / 4
Trang 141.1.2 Vai ti r o cua to chu c bo m ay quan ly doa nh ng h ie p
cach thich hop se lam cho bo may quan ly chat che ve cocau, ro rang ve tranh
lao dong, quye't dinh duoc nhanh chong boi co thong tin kip thbi, giam chi phi
quyet dinh trong su thanh cong cua to chuc
dong, phat huy truyen thong lao dong tao ra niem tin va sue manh ca ve tinh
trien trong co che'thi trubng ngay cang bien dong
Hon nua, trong qua trinh phat trien cua doanh nghiep, chien luoc kinh
xu huOng phat trien khoa hoc cong nghe, moi trubng thuong mai quoc te hoa BOi vay, viec hoan thien to chuc bo may quan ly la tatyeukhach quan de thuc
nhuthe nao de dap ung yeu cau trong giai doan mOi giu vai tro toi quan trong trong chien luoc dieu chinh huOng phat trien cua doanh nghiep va giu vai tro
sau nay
Trang 15Vrrr/rne JK&&Z) - JC/rrur Q&X'Z)
1.2 Nhu ’ng no i dung chu yeu cua t o chuc bo may quan l y doanh ngh i ep
1.2.1 Co cau to chile bo may quan l y doanh ngh i ep
Khai n i em v coc c au, c ac bo p h an, ca c c ap trong c o ca u to
trach nhiem quyen han nhat dinh, duoc bo tri theo thng cap nham thuc hien
tac dong tich cuc tro lai viec phat trien san xuat
phan quan ly va cac cap quan ly
dinh nhubo phan vat tu, bo phan ke hoach, ky thuat
- Cap quan ly la su thong nhat tat ca cac bo phan quan ly o mot trinh do
nha't dinh nhu cap doanh nghiep, capphan xuong
quan ly theo chieu ngang, con so cap quan ly the hien su phan chia chuc nang
Su phan chia theo chieu ngang la bieu hien cua trinh do chuyen mon hoa
trong phan cong lao dong quan ly cua doanh nghiep Con su phan chia chuc
den vande chi huy truc tuyen va he thong cap bac Tuy nhien, du phan chia nhu
the nao cung phai dam bao su an khdp giua cac bo phan quan ly va cap quan ly
quan ly doanh nghiep
Trang 167>,//,<- JCC7QV - C/ea QC j CZ)
■ <•*
bo phan, giua cac can bo co cuong vi chi huy truc tuyen cap tren va cap
dudi
phan, mdi ca nhan trong co ca'u to chuc bo may quan ly mdi nhan ro vi trf cua
dong trong doanh nghiep mdi dam bao thong nhat td tren xuong dudi va co
mot moi lien he chat che vdi nhau
1.2.12 Nguye n tac xay dung ca c a u t o chut e lbcl m a y q u an l y d o an h
nghiep
phai giong nhau ma phu thuoc vao dac diem rieng cua tdng doanh nghiep
nguyen tac sau:
- Phu hop vdi co che quan ly doanh nghiep mdi
- Co muc tieu chien luoc thong nhat
- Co su mem deo ve td chuc
- Co pham vi kiem soat huu hieu
Trang 17WAft J&7QV) M QttW
1 2.1.3 Cac kieu ca cau to chuc bo may quan ly doanh nghiep
khac nhau Mdi kieu co cau to chuc bo may quan ly nhu v&y goi la mot hethong to chuc trong doanh nghiep MOi he thong to chdc trong doanh nghiep
la mot each phan chia cac cap quan ly ma b do cac noi lam viec lien ket vdi
cap giua cac noi lam viec ca biet duoc hinh thanh vdi tu each binh dang haytren dudi
Cd nhung kieu co cau sau: Co cau true tuyen; Co cau chuc nang; Co cau
true tuyen chtrc nang; Co cau true tuyen tu vdn; Co cau to chtrc theo nhom; Co
cau ma tran; Co ca'u mang; Co cau hinh sao
Sau day trinh bay mot so co ca'u co ban:
• He thong trite tuyen chuc nang
Theo co cau nay, ngudi thu trubng dupe sirgiup do cua cac phong ban chtrc
quydn quyet dinh moi van de van thuoc ve thu trubng
Nhung quyet dinh quan ly do cac phong chtrc nang nghien ctru, de xuat khi dupe thu trubng thong qua bien thanh menh lenh dupe truyen dat tir tren
phong ban chtrc nang khong cd quyen ra menh lenh cho cac phan xubng, cac
bo phan san xua't
Trang 18VatAae CTQW - JtAaa Q&XV)
SO DO 1: HE THONG TRUC TUYEN CHUC NANG
> quan he true tuyen quan he ehuc nang
• He thong true tuyen tu van
He thong true tuyen tu van la su ket hop he thong true tuyen voi he thong
taeh biet eae ehu’e nang nhat dinh Neu via muon duy tri tfnh thong nhat eua
duoe su taeh baeh ro rang eae nhiem vu trong phan ehia lao dong thi eo the
khong eo quyen ra lenh (diem tu van) Nhiem vu eua eae diem tu van 0 mOi
tu van do Theo nguyen tie to ehu’e nay, thu truong eae eap quan ly duoe giamnhe eOng viee de eo the tap trung vao motnhiem vu nhat dinh trong khi do eae
Trang 19Vm/ipe - JT/zzzzz
SO DO 2: HE THONG TRUC TUYEN TUVAN
thcri v&n sir dung duoc cac kien thuc chuyen gia nen giam nhe ganh nang cho
(tu van) va ngubi ra quyet dinh (true tuyen), doi vbi ngubi ra quyet dinh dieu
nghi cua tu van ma khong the kiem tra cac de nghi do
• He thong to chuc quan ly theo nhom
Do dac diem to chuc da mo ta ma cac he thong to chuctren deu tu gibi han b
cac doanh nghiep cd didu kien san xuat kinh doanh on dinh, tiic la cac he thong
tren chi thich ung vbi cac doanh nghiep cd chuong trinh san xuat hau nhu
doanh nghiep lbn da chuyen tir co cau to chuc chuc nang sang viec td chuc theo nguyen tac doi tuong Theo nguyen tdc td chuc nay, ngubi ta hinh thanh cac
cac dac tfnh khong gian Vbi viec phAn chia dira vao cac san pham san xuat da
10
Trang 20Vai Ape JZ&QW - JZAaa QOXV
SO DO 3: HE THONG TO CHUC QUAN LY THEO NHOM
Quan ly doanh nghiep I
trach nhiem ro rang cung nhu tang cudng trach nhiem cua cap trudng cac
chinh sach hoat dong da duoc quan ly doanh nghiep xac dinh trudc
• He thong ma tran
nang Trong thiet ke co ca'u ma tran cac hoat dong tren truc doc duoc nhom
doc tren co sd phan cap theo san ph^m hoac theo du an Ket qua la mot mang
ta d so do 4
va tham quyen cu the cua tdng can bo quan ly Mo hinh nay ket hop va sd
dung toi da nang luc cua nhieu can bo quan ly Ngoai ra, co ca'u nay cho phep
hoat can thiet de dap ting nhanh chong vdi nhung dieu kien thay doi cua thi
Trang 21<&af Ape SK&QZ/I - J&toa Q&JW
Tuy nhien co cau ma tran cung co nhieu nhuoc diem Truoc het la chi phi
SO DO 4: HE THONG MA TRAN
voi viec hieu sau ve cac loai co cau, nhung uu nhuoc diem cuamdi loai co cau
la dieu kien ra'tcan thiet de xay dung co cau to chuc bo may quan ly
chuyen mon du de hoan thanh nhiem vu va xac dinh dung dan vi tri cua bo phan moi nay trong he thong
nay da hinh thanh nhung quan diem va nhung phuong phap hinh thanh co cau
to chuc khac nhau:
• Nhfing quan diem hinh thanh co cau to chuc bo may quan ly:
Trang 22yeu to do Day la quan diem theo phuong phap dien dich duoc ung dung doi
**
dau tu viec mo ta chi tiet hoat dong cua cac doi tuong quan ly va xac lap tat ca
cac trudng hop hinh thanh co cau to chuc bo may quan ly mdi
ket hop ca hai quan diem tren mot cach hop ly Theo do, trudc het phai duara
nhung ket luan co tmh nguyen tac nham hoan thien hoac hinh thanh co cau to chuc bo may quan ly sau do mdi to chuc viec nghien cdu chi tiet cac bo phan trong co cau, soan thao dieu le, quy che, noi quy cho cac bo phan cua co cau
duoc khang dinh
nhung uu diem, khac phuc hoac gat bo nhunghan che cua co ca'u cu Nhung co
ca'u to chuc co trudc nay co nhung yeu to tuong tu vdi co ca'u to chuc bo may quan ly sap hinh thanh Co so phuong phap luan de xac dinh su tuong tu la su
phan loai doi tuong quan ly can cd vao nhung da'u hieu nhat dinh Chang han:
trinh cong nghe giong nhau); tmh dong nha't ve chuc nang quan ly duoc thuc
diem nganh kinh te - ky thuat
Uu diem cua phuong phap nay la hinh thanh coca'u nhanh, chi phi de thiet
Tuy vay, neu hinh thanh coca'u mdi ma khong linh hoat se di vao su sao chep
nhieu noi, nhieu nudc
Trang 23Va/Ape J&KZ) - QC7JW
J
dupe chia thanh 3 giai doan:
SO DO 5: PHUONG PHAP PHAN TICH THEO YEU TO
Tren thuc te co hai truUng hpp thuong gap :
dong
Viec hoan thien co cau to chic bo may quan ly hien hanh dupc bat dau
Noi dung phan tich doi vdi co cau to chic dang hoat dong bao gom :
trong co cau do, su phu hpp hay khong con phu hpp cua co cau doi
- Tinh hinh phan dinh va thuc hien cac chic nang, nhiem vu va quyen
Trang 24Va, /"* XT?# - JKwr Q7XV)
- Khoi iuong cong viec thuc te cua tung cap, tUng bo phan, tUng ngubi
quy dinh rang buoc cua cac co quan quan ly vi mo Nha nudc
- Su phu hop giuatrinh do can bonhan vien quan ly hien co vdi yeu cau cong viec
- Dieu kien lao dong va nhung nhan to khach quan co tac dong tfch cuc
Ket qua cua phan tfch la nhung nhan xet, danh gia mat hop ly va chua hop
nhung nguyen tac xay dung co ca'u to chuc bo may quan ly hien hanh la bo
nghiep
cuaco cau va nhung quy dinh co tfnh chai luat phap de xay dung sodo co cau
co cau to chuc nay Ket qua thuc hiengiai doan 1 la xay dung muc tieu cua to
nham giai quyet nhung van de co tfnh chatdinh tfnh doi vdi cocau to chuc bomay quan ly doanh nghiep
• Xac dinh cac thanh phan, cac bo phan cua co cau to chuc va xac lap cac
Trang 25Vaf/tM X&IfZ) - JU™ Q^X69
tieu Lam cct so de xac dinh thanh phan cac bo phan cuaco cau va sir can thiet
chuyen mon hoa hoat dong quan ly
1.2.2 Sir phan chia quan ly trong bo may quan ly doanh nghiep
Sir phan chia chuc nang trong bo may quan ly doanh nghiep co tarn quan
cong nghiep hien dai luon doi hoi co mot su chi huy san xuat va quan ly kinh
doanh theo mot y chi thong nha't tuyet doi, doi hoi su phuc tung ky luat het
she nghiem ngat, su dieu khien ca bo may quan ly theo nhung nguyen tacthong nhat tir tren xuong dudi
Trong doanh nghiep, ngudi dupe giao quydn quan ly cao nhat la Giam doc
Giam doc cd nhiem vu quan ly toan dien, chiu trach nhiem vd moi hoat dong san xuat, ky thuat, kinh doanh va ddi song cua doanh nghiep De cd thdi gian
tap trung vao nhung van de ldn cd tfnh chien luqc, Giam doc can cd mot hoac
motso pho Giam do'c giup viec tuy theo quy mo va tfnh chat dac thu cua timg
ngay tir khau chudn bi san xua't den bo' tri, didu khien lao dong, to chtrc ca'p
phat vat tu Pho Giam dd'c nen true tie'p chi huy cac phan xuong (hoac cac
nudc, hoat dong kinh doanh cua doanh nghiep ngay cang cd y nghia quan trong quyet dinh su ton tai cua doanh nghiep Vi vay ddi hoi edn phai cd motpho Giam do'c kinh doanh Pho Giam do'c nay phu trach chu yeu mang do'i
ngoai cua doanh nghiep tir viec hpp tac san xua't, lien doanh lien ke't den cdng
tac mua vat tu, to chtrc tieu thu san pham Tuy theo quy mo va dac diem cua
quy mo ldn cd the cd mot pho Giam dd'c phu trach cdng tac ddu tu phat trien
ke toan trudng Ke toan trudng cd vi tri nhu mot pho Giam do'c phu trach tai
Trang 26Wto Z&QV - JC/ua QCJCV)
thuoc mot chuc danh quan ly Vi nhu chung ta d£u biet giua ngubi tham gia
qui dinh lan nhau Khi sd luong bo phan (hoac nhan vien) truc thuoc mot can
roi lai th su lien ket cac nhiem vu bo phan do vao cac noi lam viec xua't hien
su phan cong lao dong va mot trinh tu cac qua trinh hoat dong cua doanh
chung cua quan ly doanh nghiep thanh nhieu nhiem vu bo phan o cac ca'p
quan ly khac nhau Nhung nhiem vu tuong tu nhau, co su lien ket chat che voi
Viec phan chia nhiem vu cho cac noi lam viec ca biet co the didn ra can cu
ddi tuong lao dong (nguyen tac khach the) va hoan thanh cong viec (nguyen
tac hoan thanh cong viec)
tuong la doanh nghiep) Con neu sap dat vao mot noi lam viec mot sd nhiem
vu voi cac cong viec cung loai thi noi lam viec do se thuc hien cung mot loai
doi, to san xua't va thng noi lam viec)
Trang 27Va/tee C7!£'/J - JVw
bao nhieu cap quan ly phu thuoc trudc het vao quy mo, co cau to chuc cua doanh nghiep va sau nua con phu thuoc vao quan niem the nao la hoat dong
cap la cau hoi lieu nhiem vu quan ly phai tap trung lai hay phai tach biet nhau,
Ngoai ra, cung can giai quyet van de mot ngudi lanh dao omot cap quan ly cu the phu trach bao nhieu noi lam viec la vtia Viec tap trung cac noi lam viec
vao mot dau moi phai dam bao thoa man cac dieu kien nhu hoan thanh nhiem
vu duoc giao, kha nang kiem tra va trao doi thong tin Cho den khi ngudi phu trach khong the dieu khien va kiem tra nhung ngudi dudi quyen duoc nua thi
thanh cong viec, tuc phan chia nhiem vu theo chieu ngang (trong cung motcap) se lam xua't hien cac phong chuc nang Nhu vay, mdi phong chUc nang se
he giua cac phong chuc nang vdi nhau khong phai la quan he menh lenh ma la
quan he hop tac va trao doi thong tin
Su phan chia nhiem vu cho cac cap cua doanh nghiep co ket qua hinh thap: Quan ly vien cap cang cao cang phu trach ft ngudi (bo phan) dudi quyen Dinhcuahinh thap la co quan diunao quan ly doanhnghiep So' linh vuc quan ly va
quan ly con ngudi truc tiep o ca'p quan ly cao quan trong hon quan ly vat chat
hien
Trang 28- jZW Q7JC7)
ky thuat, hanh chinh duoc phan cong chuyen mon hoa theo cac chuc nang
cung nhu nhung can bo, nhan vien cap dudi thuc hien dung dSn, kip thdi
cac phong khac nham dam bao cho tat ca cac linh vuc cong tac cua doanh
cao Viec to chuc cac phong ban chuc nang can duoc tien hanh theo cac budc sau:
tot nha't la mdi chuc nang quan ly nen cho mot phong phu trach tron ven Song, do so luong cac phong chuc nang phu thuoc vao qui mo, dac diem kinh
te - ky thuat cua tung doanh nghiep nen co trudng hop phai ghep vai ba chuc
mdi phong phu trach nham khSc phuc tinh trang trung lap, chong cheo len
cd vao so do noi tren, tung phong chuc nang xay dung noi qui cong tac cua
- Tinh toan so luong can bo, nhan vien mdi phong chuc nang mot cach
nhan vien quan ly hop ly
Trang 29VA/lAee JZCQf) - JMaa Q7&V0
vi san xuat co ban trong doanh nghiep Dung tren goc do to chuc quan ly ma
chUc nang nhu cap doanh nghiep Tuy theo yeu cau tap trung hoa quan ly
chung cac phan xuong deu khong thuc hien cac chuc nang sau day: Tuyen
Bo may quan ly phan xuong duoc to chuc phu hop voi qui mo san xua't,tfnh
cau chi dao san xua't, ky thuat cua doanh nghiep Dung dau phan xuong la
doc giup viec va co quyen thay mat quan doc chi huy va quan ly cac mat hoat
tbng nganh san xuat Doc cong ky thuat chiu trach nhiem huong dSn va kiem
1.2.3 Phan cap, phan quyen, uy quyen to chi l e bo may quan ly
• Phan cap: Thuc cha't cua su phan ca'p la phan chia quyen hanh quan ly,
ngubi quan ly ca'p co sb va ngubi quan ly ca'p cao trong so do to chuc Ca'p
quan ly trung gian chiu trach nhiem thuc hien cac chinh sach coban do ngubi
-Z3'/z»z w i rt C7/iae J// 20
Trang 30- Cap quan Iy cao nhat: La cap chiu trach nhiem chi huy va phoi hop to
chdc, chiu trach nhiem ve tuong lai ciia to chdc, quan ly nhung ngudi quan ly
cap trung gian va dai dien cho to chdc vdi cong dong ben ngoai Quan ly cap
cao co the la Giam doc, Tong Giam doc, Chu tich Hoi dong quan tri
Trong mot to chuc, de cho su hiep tac cua cac thanh vien co hieu qua thi sir
phan cap quan ly con phu thuoc vao gidihan tarn quan ly Do'i vdi mdi to chuc
tuy theo tung trudng hop cu the ma xac dinh tarn quan ly va so cap quan ly
thi'ch hop nhdm dap dng nang cao hieu qua quan ly Nhung con so chinh xac
ve viec xac dinh nay tuy thuoc vao cac bien so' co ban (kha nang cua ngudi
quan ly, kha nang cua cap dudi, su phan bo quyen han, str ro rang cua ke
hoach, toe do thay doi thong tin, ky thuat, cac tieu chudn, muc tieu )
Tuy tdng dac diem kinh doanh ma thuc hien phan cap khac nhau Trong kinh doanh ngudi ta phan biet cac linh vuc cua suphan ca'p: San xua't, tiep thi,
bai
• Phan quyen: Phan quyen tdc la su phan ca'p quyen hanh, tuc la phan ca'p quyen quyet dinh, chi huy, cudng bdc, khen thubng, trung phat hay ra lenh do'i
vdi capdudi va trong dpi su tien hanhcua ho
Viec phan quydn can can cd vao tung ngudi, tung chdc vu, dia vi, kha nang
+ Phan quyen khong cd nghia la chia quyen, chia xe quyen luc den mdcngudi lanh dao ca'p cao trong to chdc khong biet ca'p dudi cd nhung quyet dinh
quan trong gi Va neu vay ngudi lanh dao, chi huy khong con la ngudi lanhdao chi huy nua
+ Phan quyen la mot tat yeu Ngudi chi huy khong the lam tat ca moi viec
Noi mot each khac ho khong the bao bien, dm dom lam thay cong viec cua
ngudi khac, cua cap dudi
+ Phan quyen phai di doi vdi viec xac dinh rd mo'i quan he giua: Nhiemvu -
quydn han, trach nhiem va quydn lqi Moi quan he nay phai dupe quy dinh rd
rang
Trang 31• Uy quyen: Uy quyen la giao mot phan cong viec cho ngudi dudi quyen
Uy quyen giup cho ngudi lanh dao cap cao co thdi gian tap trung suc luc va
gian Neu uy quyen qua nhieu co the cap dudi lam khong dung y do ca'p tren,
dudi quyen cung khong co co hoi de thu suc minh, nang cao nang luc, trinh
- Chi la viec can doi luong cong viec giua cac thanh viencua to chUc
ngudi chi huy phai truyen dat kinh nghiem, kien thuc can thiet cho ngudi duoc
ngudi chi huy Do'i vdi ngudi duoc uy quyen ddng nen nghi minh la ngudi
dung va duy nha't de thuc hien Phai kiem che” udc mong gay an tuong duoc uy
quyen trudc nhu c£u chon ngudi thich hop de uy quyen cua ca'p tren
nhung chung co moi lien he mat thiet
phdn viec cua ngudi chi huy ca'p tren cho ngudi chi huy ca'pdudi lam Nhu vay phan ca'p, phan quyen mang tinh tap the con uy quyen mang tinh cha't ca nhan
1.2.4 Thong tin ra quyet dinh quan ly doanh nghiep
Thuc cha't cua hoat dong quan ly doanh nghiep la hoat ddng ra quye't dinh
Trang 32jw jcgQ7> - jew qcj ^< z >
tin cay cua quyet dinh se tha'p neu thieu thong tin hoac thong tin thieu chinh
He thong thong tin trong noi bo to chbc la tap hop cac quy tac, ky nang va
phuong phap duoc quy dinh ro rang, nhb do con ngubi va thiet bi thuc hien
nha quan ly soan thao quyet dinh
- Dam bao tinh chinh xac cua thong tin, neu thong tin sai lech thi quan
ly se that bai
- Dam bao tfnh kip thbi, thong tin ma khong kip thbi se mat gia tri trong viec ra quyet dinh
- Dam bao tfnh hieu qua, va ft ton kem trong thu thap thong tin
- Dam bao thong tin day du co he thong va tfnh tong hop
- Dam bao tfnh phap ly va tfnh bf mat cua thong tin
luon ton tai he thong thong tin khong chfnh thbc He thbng thong tin khong
thong tin khong chfnh thbc cung co hai mat cua no, ngubi quan ly phai bietgat
ra cac quyet dinh sang suot
1.3 Nhung nh an to clou yeu anhhubng den to chiic bo may quanly
anh huong cua nhieu yeu to va cac yeu to nay cung luon thay doi Viec phan
mo hinh to chbc phu hop giup nang cao hieu qua kinh doanh cua doanh
£/r//r/ tuift '7/i/ie J// 23
Trang 33Vbiifae 5K7C7) - JZ/uur QVZ7J
to chdc cung hoan toan vo nghia neu mo hinh do khong tao ra duoc kha nang
chuc bo may quan lycua doanh nghiep ma no chiu anh hudng cua nhieu yeu to
Co nhung nhan to chu yeu sau day:
1.3.1 Nhan tto con ngu ’d
ngudi lanh dao co anh hudng sau rong den hoat dong cua to chdc va chi phoi
to chdc duong dau voi thu thach bang viec xem lai co cau td chdc, xem lai
phong cach lam viec, xem lai trinh do cung nhuthai do cua doi ngu lao dong
tu do dua ra nhung bien phap cai to thfch hop
dudi, ngang doc va nhung loi fch ton tai giua nhung mo'i quan he nay anh
Mat khac, uy tin, tac phong lam viec cua ngudi lanh dao cung anh hudng
tfch cuc tdi viec thiet ke mo hinh to chdc quan ly phu hop Ngudi lanh dao lam
may mach lac; trach nhiem quyen han duoc quy dinh cu the, ho lam viec theo
luc vagia tri dong gop Vdi nhung dac diem nhu vay ngudi lanh dao tac phong
viec hieu qua cao
-Z^zzzzz ruift Jr/ 24
Trang 34VM/ ms Jt&QZ) - M m Q7JV Z>
van dung cac hinh thuc to chUc mdi khac
vay ma trinh do phat trien cua doi tuong quan ly se anh hudng truc tiep den to
va suc sang tao cua ngudi lao dong
bo may quan ly doanh nghiep Ngudi lao dong co thai do tfch cuc do'i vdi cong
nd luc hoan thanh cong viec do Ho thudng thfch mo hinh quan ly md va cung
nhung lao dong co thai do lam viec ludi nhac, thudng xuyen khong hoan thanh
soat, thuc giuc ho hoan thanh cong viec va nhu vay se lam tang so' luong lao
dong quan ly
1.3.2 Nhiem vu san xu#t - kinh doanh cua doanh nghiep
doanh ca'p Cong ty thibo may quan ly cung phai thay doi theo Ly do khien cac
dng duoc yeu cdu dat ra la phai hoan thanh nhung nhiem vu mdi vdi nhung tfnh
chat mdi
cung bat buoc co su thay doi ve bo may quan ly (nhu mot so doanh nghiep cothe cat giam nhung bo phan kem hieu qua) Cac ket qua nghien cuu noi chung
cua doanh nghiep
Trang 35vww jzGryz> - jew qgjzw
1.3.3 Qui mo va nganh nghe hoat dong cua doanh nghiep
nghiep Khi quy mo cua doanh nghiep tang dan se dan den so dau moi truc
dao va khi do neu ngubi quan ly khong co nhung cong cu, phuong phap quan
ly phu hop tat yeu se dan den phai thay doi co cau to chuc cho phu hophon
quy mo nho thi co cau duoc gon nhe hon
1.3.4 Cong nghe san xuat
Cong nghe la cac qua trinh ky thuat ma mdi doanh nghiep su dung de thay
doi cac yeu to dau vao (lao dong, nguyen vat lieu, von ) nham tao ra cac san
pham dau ra (san phdm, dich vu) Co the thay rang, dac diem chung va muc do phuc tap cua cong nghe ma doanh nghiep su dung co the anh huong den viec
kinh doanh va cong nghe
Trang 36DaS W* JJ) - */ w , QtfXV
1.3.5 Dia ban hoat dong
Dia ban hoat dong phan tan hoac tap trung se anh hudng den co cau cua to
chuc bdi se phai quan ly bang eae each khac nhau dhai dia ban nay, ro rang la
dia ban hoat dong hoac phan tan hoa dia ban hoat dong doi hoi co su bo tri lailao dong noi chung va lao dong quan ly noi rieng Do do, dSn den su xuat hiencua mot co cau to chdc bo may quan ly dac thu
can thiet nha't la doi vdi nhung doanh nghiep co quy mo rong va phan tan d
cac dia ban khac nhau Tuy nhien, viec xay dung mot co cau dac thu ma nhd
do co the quan ly duoc cac bo phan d cac dia ban khac nhau la mot dieu
1.3.6 Nhan to van hoa doanh nghiep
va quy gia nhat cua mot doanh nghiep la con ngudi, ma van hoa doanh nghiep
la cai lien ket va nhan len nhieu lan cac gia tri cua thng nguon luc le Nhu vay,
cong hien het long cho cong viec
Van hoa doanh nghiep la he thong nhung gia tri chung nhung niem tin, nhung tap quan, cac quy chudn hay phong cach dng xu truyen thong cua mot
Muc tieu xay dung van hoa doanh nghiep la nham xay dung mot phong
Trang 37nghiep, lam cho doanh nghiep tro thanh mot cong dong lam viec voi tinh than
mot doanh nghiep giau tiem nang, co nen nep to chuc tot, dao duc kinh doanh
trong sang - hinh thanh tam ly chung va long tin vao su thanh cong cua doanh nghiep
1.4 Nhimg yeu cau ve to chu’ c bo may quan ly doanh nghiep
- Bo may quan ly phai duoc xay dung viia gon nhe vita vung manh:
le giua nhan vien quan ly so voi tong so cong nhan vien chUc nho nhat ma vanhoan thanh day du cac chu’c nang quan ly
no duoc chudn bi mot cach chu dao, co co so khoa hoc, sat hop vdi thuc tien san
than ky luatnghiem khac va y thuc tu giac daydu
- To chUc bo may quan ly phai dam bao tinh thong suo't: The hien o suphan
cong nhiem vu, quyen han duoc ro rang va dam bao tinh tuong xUng; the hien o
dudi, giua cac bo phan), tuc la cac moi lien he phai duoc xay dung mot cach khoa hoc va duoc hinh thanh tren co so doi hoi thuc te yeu cau cong viec
- Bo may quan ly phai dam bao tinh hieu qua: The hien o ket qua cong viec
so vdi chi phi bo ra de hoan thanh cong viec
- To chUc bo may quan lyphai dam baoquyen luc duoc thong nha't: The hien
dong
luc, ky nang va kinh nghiem quan ly thuc te
Trang 38- To chuc bo may quan ly phai phu hop vbi quy mo, tinh chat, dac diem san
xuat kinh doanh va thich ung vbi nhung dac diem kinh te - chinh tri, dac diem
tam ly xa hoi cua doanh nghiep
Trang 39A m G'GQT) - QGJWZ)
CHUONG 2: THUC TRANG TO CHUC BO MAY QUAN LY CUA
2.1 Nh im g da c di em m ba n an h huon g den to ch u' c bo ma y q u an ly c u a
Cong Cy Trnyeo chi Cien 1
2.1.1 Qua r iq h h i nh C hanh vd p ha t trien r u n C d n g toy T r u y er ta i Cien 1
Tiin chan cua Cong Cy IV So Trnyen Chi Cien mien Bac ChVnh Up ngVy 01/05/1981 Croc Chnoc Cong Cy Dien luc 1 (Bo nang lnong), Ce qnhn ly van
Cro ChVnh cap Cien qp chu luc cua lndi Trnyen Chi Cien (lndi 110KV Cnoc chnyen ve cqc So Dien luc Cd nam 1998) Thqng 5 nam 1994, he Chong Chi Cien 500KV Bac - Nam Cna vVo van hVnh; So Cnoc giao Chem nhiem vu: Qnhn ly
ChieC bi Cien Cien, cong nghe hien Cai Ke CdCay luc lnong TrnyenChi Cien Cnoc
Cong Cy 91 NgVy 27/01/1995, Chfnh phu ban hVnh nghi Cinh so 14/CPChVnh
lap Thng Cong Cy Dien luc VieC nam (viet CSC lV EVN) NgVy 25/03/1995, Cheo
ngnon luc vV su chi Cao Cruc Ciep Cd EVN Nhung phhi Co' mdC vdi dhgng kho
van hVnh vdi so Ch chna hoVn chinh, ChieC bi cu ky, lac han, hoaC Cong khong
Trang 4069a///as 6Z67Q69 - J6//aa ($7X69
chira dap dng dupe yeu cau nhiem vu mdi Co che va chinh sach quan ly bat
dau Io ro nhiSu nhung ba't cap Co che xin - cho, su tap trung cao quyen luc oban lanh dao Cong ty la moi quan he dac trung cua Cong ty vdi cac don vi co
sd da kirn ham sir nang dong, tinh tu chu can thiet; Che do phan phoi thi binh quan chu nghia lam thui chot dong luc phan dau cua ngudi lao dong
Tir nam 1997 Cong ty doi mdi manh me co che quan ly Bat dau la quy che
phan cap tai chinh va hach toan - khau quyet dinh moi hoat dong cua Cong ty
dupe ban hanh, viec phan cap cac mat ky thuat, lao dong tien luong, vat tu
dupe thuc hien Dong thdi vdi phan cap, cong tac dao tao, bdi dudng nghiep
hien nghiem tuc.Vdi nhung bien phap dong bo tren, hieu qua quan ly cua
Cong ty tang len ro ret Ve mat ky thuat, Cong ty dau tu doi mdi thiet bi vacong nghe Hang loat tram bien ap 220KV dupe cai tao nang cap Cac dudng
dau on dinh vaCong ty gianh dupe nhung thang loi budc dau
2.1.2 Sir quan ly cua Tong Cong ty
EVN la doanh nghiep Nha nude, gom nhidu doanh nghiep thanh vien va
Dien (tong sd 53 don vi gom: 40 don vi thanh vien va 13 ban quan ly du an
dau tu xay dung - so do 6: Mo hinh to chdc hien tai cua EVN) Dupe chia
dien), cac nha may dien (san xua't dien); Nhom hach toan phu thuoc gom cac Cong ty TTD, khoi trudng hoc, trung tarn nghien cdu - la nhung don vi maviec phan cap quan ly ve kinh te cung nhu quyen doc lap ve cac quyet dinh quan ly con ra't han che
• Dia ban quan ly cua cac Cong ty 1TD
Can cd dac thu cua tdng vung, mien, he thong truyen tai dien dupe chiathanh 4 khu vuc do 4 Cong ty quan ly Khu vuc cac tinh: Mien bac do Cong ty
TTD 1, cac tinh mien trung do Cong ty 1TD 2, Tay nguyen va nam Trung bo