1. Product 2. The staff 3. Customer service 4. Public relations and advertising 5. The manager
Trang 1Group 5 Topic: Factors to make a company famous
and repected.
Trang 21 Product
2 The staff
3 Customer
service
3 Customer
service
Manager
4 Public relations and advertising
5 The manager
Trang 3• Products must meet the needs of customer.
• Products have a good quality.
• Price of the product must conform to the type
of customer.
• Products must have a unique feature to attract customers as well as compete with other
companies.
Trang 4Employee
Trang 5A staff that has the qualities and capacities below will help companies get renowned
honor:
• Intelligence
• Creativity
• Flexibility
• Choices determine guess
• Enthusiasm, combined along with other
colleagues
Trang 7Customer service is an organized system to create a link from the continuous nature of exposure to the first customer until the product
is delivered , received and used , in order to satisfy customer needs on an ongoing basis
Trang 8Public relations and advertising
Trang 9Charity
Trang 10PR and advertising
Trang 11The manager
Trang 12Bill Gates
Steve Job
Trang 13Mark Zuckerberg
These people have brought not only famous,
success for the company but also is for their
mirror glare of leadership style for the next
generation
Trang 151 What is the main idea of the article?
A Customer sevice is the most factor to make a
company famous
B Factors to make a company famous and repected
C The companies need to consider the charity and
advertising
Trang 162 What is not mentioned in the article?
A Product
B The staff
C Customer sevice
D Price
E Public relations and advertising
F The manager
Trang 173 Why should you combined with your colleagues?
A To collect good idea and new creativity for companies to
attract partner and customer
B To learn about what’s happening in other departments
C To attend professional development seminars
Trang 18Thank you for
listening