Business research methods research tittle the use of the ueh smart library by ueh students

UEH UNIVERSITY

TABLE OF CONTENTS

INTRODUCTION 1

1 PROBLEM STATEMENT 3

2 REASEARCH OBJECTIVES 3

2.1 Research subjects 3

2.2 Research respondents 4

2.3 The benefits of the study 4

3 RESEARCH LIMITATIONS 4

4 SCOPE OF STUDY 4

5 RESEARCH QUESTIONS 4

6 CONCEPTS AND RELEVANT RESEARCHES 4

6.1 Concept 4

6.2 Relevant researches 6

7 RESEARCH MODEL 9

8 RESEARCH HYPOTHESIS 13

9 SAMPLING 13

10 QUESTIONARE DESIGN 14

REFERENCES 19

acquisition, organization, preservation, storage, retrieval and dissemination of information

in whatever format it might appear (Olalokun & Salisu 1993) In the 4.0 revolution, digital transformation is extremely important, especially in universities However, an accompanying consequence is that in the era of information explosion, it is not easy to find and exploit academic sources of reliable quality Making it impossible for the

traditional library to respond to current technological developments and the needs of readers.To respond to the development of today’s 4.0 technology, they have evolved fromtraditional libraries with paper content to smart libraries capable of providing any

scientific content in electronic content and fast form due to the development of

information and communication technologies

With the goal of transforming libraries to serve the community, UEH University has opportunities to be the first smart library in Vietnam Because of the importance of using smart libraries, UEH has applied this model for organizations and students.The UEH University has built the UEH Smart Library to attract students with conveniences from modern technology In condition, there are more than 398.000 books in the field of economics, of which 600 are from Harvard.The total capacity of the smart library in the Band N campuses is more than 1000 seats.The UEH Smart Library connect the database with more than 90 prestigious university publishers such as: Cambridge University, Oxford University The modernity of the UEH Smart library has responded to the

different needs and purposes when using the library of students The UEH Smart library offers conveniences such as quick document search, borrowing and returning books on the system, resting place or creating a meeting room.The use of UEH Smart libraries has attracted students' attention as well as being effective in their learning

Therefore, our team conducts this research “The use of the UEH Smart library by UEH students” to improve and develop UEH Smart libraries.and attract UEH students to use UEH Smart library more.

1 PROBLEM STATEMENT

In the process of development and integration, in general, the library's mission functions have not changed In the context of limited resources, the people who work as the Smart Librarian of University has built and deployed a “Smart Library”

Accordingly, UEH Smart Library always accompanies learning activities, teaching and scientific research by investors in many collections of digital learning resources to ensure that teachers and learners access this resource anytime, anywhere in the most efficient way As of June 2020, academic resources at UEH has nearly 335,000 digital documents; in there 270,400 e-book titles and 11,000 e-journal titles are copyrighted by UEH that has been purchasing access to 08 databases provided by EBSCO and 01

Elsevier's database is ScienceDirect, 84,000 full-text documents and bibliographic recordsare contained in 133 databases selected by the Library from open educational resources, and over 15,000 full-text articles in endogenous databases ( UEH Repository) includes: theses, dissertations, research works and publications at home and abroad of the UEH community

UEH Smart Library is being built step by step on big data, applying artificial intelligence to analyze data, capture information needs and document orientation for users To do this, it is required that the organization and management of collections must strictly comply with international professional standards on classification, cataloging, connection and sharing of data Along with the digital transformation strategy in the management activities of the University, the UEH Library is no longer a place to store documents for teachers and learners to borrow textbooks or read books, newspapers, and magazines UEH Smart Institute is the beginning of "Smart Hub" - a space to inspire creativity and share knowledge of the UEH community

Because of the necessity and importance of the smart library, our team chose the research title: “The use of the UEH Smart Library by UEH students”

2 REASEARCH OBJECTIVES

2.1 Research subjects

Our research subjects are the use of UEH Smart library by UEH students and factors affect the use of UEH library by UEH students : Smart Technologies, Smart Services as well as the problems faced by the students in the use of the UEH smart

library

2.2 Research respondents: Respondents are UEH students.

2.3 The benefits of the study

The group conducts research with the aim of benefiting UEH students and value for UEH's sustainable development as proposing some solutions to promote UEH students

to use UEH Smart Library, optimize smart service and smart experience, thereby creating better conditions for UEH's online training, increase the chance for UEH to become the first university in Southeast Asia to complete digital transformation of the library sector

3 RESEARCH LIMITATIONS

The group’s research has some limitations : the number of respondents in the survey is not large enough In addition, the research is limited by the the team's subjectivepoint of view

4 SCOPE OF STUDY

Space: The research took place in the B and N campus of UEH University.

Time: The survey started from 11/2022 to 12/2022.

5 RESEARCH QUESTIONS

5.1 What do UEH students use UEH Smart Library for?

5.2 How often do UEH students use UEH Smart Library?

5.3 Do students feel satisfied when using UEH Smart Library?

5.4 What suggestions do students improve the use of the UEH Smart library?

6 CONCEPTS AND RELEVANT RESEARCHES

6.1 Concept

a) Smart library

The term “smart library” was coined by Aittola et al (2003) (Zimmerman and Chang, 2018) According to Cao et al (2018) In lucid language, a smart library is a library with a purpose to provide better and advanced services to the users The working definition of a smart library is the library, which renders its special services making use of electronic and communication technology

Zimmerman and Chang (2018) share their view about a smart library in the

following way: The smart library is the integration of books and related data, as well as digital and space resources, based on the realization of comprehensive informationization

of the library Use of a large data intelligent analysis platform, the library management and services are intelligent and personalized, and the reader needs are oriented to improvetheir experience Achieve this; the construction of a smart library requires the realization

of true full data exchange and the availability of a full-scale data-sharing center

b) Smart technology

Advanced technology (smart technology) is the foundation and premise of the smart library and can include wearable technology, mobile internet, intelligent processing technology, cloud computing, and virtual and ubiquitous technology The core of the current development of smart library technology is data mining, AI andthe IoT (Gaohui Cao et al., 2018)

Data mining has long been discussed within library studies Libraries have used data mining to assist management decisions (Cullen, 2005) Cox and Jantti (2012), at the University of Wollongong library, have joined library data to university demographic and academic performance data to show a strong correlation between library use and higher student grades Some researchers (Chen and Chen, 2007; Kovacevic et al.,2010;Tsai and Chen, 2008) have proposed using library data mining to provide recommender services

for library materials Data mining methods can produce individualized services for users –

for example, by pushing information to them –and they can assist with decision-making

(Renaud et al., 2016) Furthermore, they can make links between different books (e.g between books on cookery and books on health), thereby creating a rich and

individualized resource for users (Renaud et al.,2016)

c) Smart services

Use oriented services and smart technological services like Selective

Dissemination of Information (SDI), the virtual reading room, providing information via mobile devices, cloud computing services and IoT-like interactive technologies, the applicability of artificial intelligence and various such innovative technologies (Summer

Traditional libraries can transform to smart libraries by strategic design and

implementation of advanced technologies, such as cloud computing, data mining and artificial intelligence, but they also need to consider service building, user cultivation and librarian training

2 A strategy of Duyi He -Intelligent Constructing a smart library

should insist on doing well in these aspects, database

construction, intelligent devices uti-lizing, management and interface system development

3 Najma Ranjha

4 Khurshid Ahmad

5 Fouzia NazYear: 12/2010

-Students’

opinion about library

services

- Distribution

of respondents

1 Fifty two percent of the students said that the library of the

FUCLAS has not displayed any rules in it

2 Ninety two percent of the students indicated that the libraryhas not any catalog for the help

of the students

3 Thirty six percent of the students complained that the books and other library materialswere not subject wise arranged

4 Seventy six percent of the students were of the opinion that the library does not have the latest and relevant books

5 Seventy two percent of the students indicated that the library

is not comprised of books and other material according to the age, ability and interests of the students

6 Fifty three percent of the students complained that the library has not sufficient space according to the need of the students.

7 Forty four percent students were worried that they have to face

problems in issuing books

8 Fifty four percent students indicated that the librarians do not

help the students in searching relevant books

9 Eighty one percent of the students indicated that the libraryhas the facility of computer/ internet but only for the librarians instead of them

10 Fifty seven of the students revealed that the environment of the library is not supportive and conducive for effective learning

2 Mariana Regalado

- Student demographics

- Academic requirements

- Work habits

Across all four libraries, the study identified that students were actively engaged in academic pursuits utilizing multiple library resources while working with print and digital

Year: 10/ 2016 - Disciplinary

affiliations

tools Students were also observed resting, eating and engaging in other non-academic activities

-Technical factor-Educational factor

-Political factor-Economic factor

All the responses agreed at high level on the role of smart libraries in enhancing the sustainable development practices

-Smart technologies

- Smart users

- Smart services

The study confirms that smart libraries are becoming smarter with the emerging smart technologies, which enhances their working capabilities and satisfies the users associated withthem Implementing the smart technologies in the libraries has bridged the gap between the services offered by the libraries and the rapidly changing and competing needs of the humans

7 RESEARCH MODEL

Paper 1: How to make the library smart? The conceptualization of the smart library

Paper 2: A strategy of smart library construction in the future

Paper 3: Use of library by the student of foundation university college of liberal art,

sciences, Rawalpindi

Paper 4: How students use their libraries: A case study of four academic libraries

Paper 5: The Impact of Smart Libraries in Enhancing the Sustainable Development Practices

Paper 6: Smart libraries: an emerging and innovative technological habitat of 21st century

Based on the model of the relevance studies, the group has proposed a research model of the group:

H3: Problems in using the UEH smart library has a significant impact on the intention of

using this library

9 SAMPLING

Sampling method: Select samples by convenience sampling in non- probability

sampling method to save cost and time

Sample size

According to Comrey & Lee (1992): n = 50 is very bad; n = 100 is bad; n = 200 is okay;

n = 300 is good, n = 500 is very good, n = 1000 or more is excellent

According to Tabachnick & Fidell (2007): n = 300 is appropriate

According to Roscoe (1974): The appropriate sample size is from 30 to 500

Therefore, the study will use a sample size of 300 because it is consistent with the

recommendations of Roscoe (1974), Comrey & Lee (1992) and Tabachnick & Fidell (2007)

Number of groups: The group is divided into two groups: male and female UEH

students like using UEH Smart library

10 QUESTIONARE DESIGN

THE SURVEY OF “THE USE OF THE SMART LIBRARY BY UEH STUDENTS”

Dear all We are students of UEH University, we are conducting a research called The Survey Of “The Use Of The Smart Library By UEH Students”

We hope you will take a moment to help us in answering this survey This survey is for scientific research purposes only, and all information is kept confidential

Thank you for your cooperation

If the answer is yes, continue the interview, if not, please stop the interview.

Thank you for taking the time to participate in the interview.

4 Why are you interested in smart libraries more than traditional

□ Good services 3

□ Easily to find and update new information from “Big Data” 6

□ Big Data tools which collect data and actions from users 8

□ A place that minimizes the space for bookshelves and users who

come to the library with personal digital devices 9

5 Do you know how to use the UEH smart library application? APP

9 Your good feeling about the staff of the UEH Smart Library: GF

□ Good communication skills 2

□ Satisfy student needs to the fullest extent 4

□ Helping you to check-in the Meeting Room quickly 5

10 Which of the following services would you like the library to have? LH

□ Online web document relevant to the student’s study program

14 How often do you use the “Quiet Study” in UEH Smart Library? QT

□ Rarely (≤ once a week) 4

15 How often do you use the “Meeting Room” in UEH Smart

16 How often do you use the “Mini Auditorium & Reading Area” in

17 How often do you access the UEH Smart Library Website?

18 How satisfied are you using the UEH smart library? SA

19 What are you satisfied with using UEH smart library? WS

□ Good service quality (with dedicated guidance from librarians) 1

□ Smart technology (software to borrow digital documents, smart

□ You can do everything like checking in, finding books,

borrowing books, booking meeting rooms, with only 1

smartphone

5

□ There are a variety of spaces which are suitable for each 6