QA review for Online Case Study and Practice Exercise Test (20%) for Intro to Logistics SCM course (OMGT2085RMIT)

ASSIGNMENT 2 INTRO TO LOG SCM TEST QA (RMIT SEM 20222023) bao gồm 9 topics quan trọng và chắt lọc các câu hỏi khó thường xuất hiện trong online test.1.What are the main factors that are changing modern supply chains?  Tick all answers (Technology, terrorism, Globalisation, Empowerment of consumers)2.Outsourcing involves  Obtaining materials, parts, and products from other companies. 3.The first decade of the twentyfirst century was a period of rapid change for organizations, especially businesses TRUE4.Complexity in the supply chain is caused by All of the answers are correct (Transportation requirements, locations of customers and suppliers, the number of SKUs).5.It is predicted that social networks such as Facebook and Twitter will influence supply chains because of their impact on customer demand and the speed of information transfer.TRUE6.As the dollar value of a product decreases, its inventory value decreases TRUE7.One of the major challenges of supply chain management is Maintaining the visibility of inventory8.A critical outcome of the supply chain is to deliver The right product to the right place.9.CEOs view SCM initiatives Being primarily focused on cost reduction.

ASSIGNMENT 2: INTRO TO LOG TEST Q&A (RMIT SEM 2022-2023)

Topic 1: Intro to Logistics and SCM

1 What are the main factors that are changing modern supply chains?

 Tick all answers (Technology, terrorism, Globalisation, Empowerment of

consumers)

2 Outsourcing involves

 Obtaining materials, parts, and products from other companies

3 The first decade of the twenty-first century was a period of rapid change for

organizations, especially businesses

 TRUE

4 Complexity in the supply chain is caused by

 All of the answers are correct (Transportation requirements, locations of customers and suppliers, the number of SKUs)

5 It is predicted that social networks such as Facebook and Twitter will influence supply chains because of their impact on customer demand and the speed of information transfer

 TRUE

6 As the dollar value of a product decreases, its inventory value decreases

 TRUE

7 One of the major challenges of supply chain management is

 Maintaining the visibility of inventory

8 A critical outcome of the supply chain is to deliver

 The right product to the right place

9 CEOs view SCM initiatives

 Being primarily focused on cost reduction

Topic 2: Demand Planning

1 Select all relevant primary factors that impact consumer demands:

 Seasonal patterns, Business cycles, Disasters

2 Which of the following about customer relationship management is false?

 Customer relationship management is a new concept that is used by service

industries

3 What are the possible outcomes of Tick all relevant key drivers for strategic sourcing?

 All (Buyer back-orders the product, the seller loses all future revenue, buyer waits until the product is available, buyer switches seller)

4 Select all applicable reason(s) that prevents a business firm from managing demand effectively

 A, B, C (Insufficient attention to collaborative efforts ad strategic plans, Lack of coordination between business units or departments, too much emphasis on

operational forecasts)

5 As the level of demand for a product increases, its stock-out costs to the manufacturer => Increase

6 Which of the following about CPFR is False?

 CPFR consists of 8 major processes.

7 Which one is not a measurement of customer service? => Order filled inaccurately

8 Which of the following is LEAST likely to improve the accuracy of forecasting and planning models? => Dynamic marketplace

9 Forecasting of demand generally involves the use of heuristics and quantitative techniques => TRUE

10 Which fulfillment model works best for service levels? => Dedicated fulfillment model

Topic 3: Procurement

1 The objective of the procurement process is to purchase goods and services at the

‘’best’’ price, which is the lowest price per unit at the vendor source => FALSE

2 Offability supply chain should be about: Environmental responsibility, risk

management, resource efficiencies

3 List the countries known as BRIC: China, Russia, India, and Brazil

4 Tick all relevant key drivers for strategic sourcing?

 A, B, C (Reduce high costs of globalization & materials, increase number of global competitors, Delivers more innovative products more frequently & cheaply than competitors)

5 Strategic sourcing as a process is far more broad and comprehensive than procurement Overall, the process starts with the formation of a steering committee

6 When a firm ‘’sources strategically’’, it is:

 Working together with customers and suppliers in a creative, positive way

7 _Technology _has allowed small organizations and individuals to connect the world’s ‘knowledge pools’ to create business opportunities for collaboration in the supply chain

8 Traditional sourcing tends to rely on the cheapest cost and economics of scales

=> True

9 Most retailers are essentially supply chain companies since => They buy products produced from others

10 Complexity in the supply chain is caused by: (ALL)

 The increasing number of product varieties (SKUs),

 The globalized markets that determine the locations,

 The need to transport the goods in a timely manner.

Topic 4: Manufacturing and Operation

1 A push-based strategy works well for supply chains that focus on

 The immediate delivery of off-the-shelf, low-cost, standardized goods

2 Packaging is not important in the manufacturing operation => False

3 Manufacturing and production operations create form utility/economic utility => True

4 Companies now use strategies that are lean, flexible, or adaptive; they wait for customers

to push products to the market => False

5 Lean production relies on => Pull-based systems

6 In assemble-to-order production

 The finished product is generally a combination of common components and a limited number of options or accessories made available to the customer

7 Which of these is NOT a production method? => Create-to-order

a Make-to-stock

b Assemble-to-order

c Build-to-order (Make-to-order)

d Create-to-order

8 In an MRP system, this document identifies all of the components required to assemble

an independent demand item => Bill of materials (BOM)

9 MRP is a term that means relocating activity to a contract manufacturer in another country => FALSE

10 Offshoring is a term that means relocating an activity to a contract manufacturer in another country => TRUE

Topic 5: Inventory management

1 Capital cost can focus on the cost capital tied up in _ and the resulting lost

opportunity from investing elsewhere: Inventory

2 Ordering cost is the expense of placing an order and does not include the cost of capital

3 WIP inventories are: associated with manufacturing (WIP = work in process) => WIP link to manufacturing

4 A(n) Inverse relationship exists between the cost of lost sales and inventory cost

5 In the event of a “stock-out’’ one of the things that could happen is

 Extra freight costs may be incurred

6 Inventory as an asset on the balance sheet and a _ on the income statement: Variable expense

7 For an extremely large inventory level that needs to be stored but only happens for a small proportion of time then we should: both B and C are correct (Rent outside

warehouse space, build temporary warehouse)

Topic 6: Transportation and Freight Logistics

1 Transportation efficiency promotes in the supply chain: competition

- Competition

- More disruption

- Longer transit times

- Intermodal demand

=> Choosing answers that disadvantaged

2 Railroads fall into a group called: natural monopolies

3 Which mode of transportation is the one most often used in intermodal shipments? Motor

4 As a product’s susceptibility to loss and damage increases, its transportation cost:

=> Increase (because of the increase in the insurance cost)

5 Which management area in an organization does not normally have transportation responsibility? Manufacturing (The responsibility of the transportation is Procurement, Marketing, and Logistics)

6 The distances in today’s global supply chains produce: All of the answers are correct (More disruptions, longer transit times, higher costs)

7 Challenges for the trucking industry include: competition

8 The key financial consideration in choosing between private and 3PL distribution options is => volume of product being moved

9 Which is a major category of ocean shipping? Liner vessels

10 Given the availability of information, transportation buying has become comparatively easy

=> FALSE

11 The freight document: Bill of lading, freight bill, freight claims form

 Routing guide is not

Notes:

- Common carriers: offer public transportation services to all shippers between designated locations without discrimination => Public, no discrimination

- Contract carriers: no general public service => Serve specific customers under

contractual agreement

- Exempt carriers: (Mien phi): exempt from regulation of Service and rate for some

products

- Private carriers: not subject to economic regulation (private), transport goods for owners

of carriers => the business owners buy containers or vehicles to transport freight

themselves

Topic 7: Warehousing and Distribution

1 Contract warehousing is different from 3PL warehousing => FALSE

2 One of the advantages of distributing products through a Distribution Center before it is delivered to the store is: Lower transportation cost

3 The drawback of centralized inventory is: That it extends lead times and results in higher transportation costs

4 The drawback of centralized inventory is the long distance to customers, which typically extends lead times and results in higher transportation costs => TRUE

5 A downside of direct shipping is => Can create higher transportation charges

6 The primary trade-offs and relationships between resources include the following:

 All of the answers are correct: Space, equipment, people

7 Proper product slotting (arrange, assemble,…) can improve labor productivity and generate other advantages for the organization and its customers => TRUE

8 One important interaction that must be considered is the trade-off between Distribution

and: Transportation

9 Customers use distribution KPIs to objectively assess the speed of service provided by the distribution operation => FALSE

10 The primary facility operations focus is: On the movement and storage of products

11 The roles of the distribution center include: (close to customer)

=> Balancing supply and demand, protecting against uncertainty and promoting

transportation economies

12 A 4PL is

=> A 3PL looked to for providing competencies related to knowledge availability,

information technology, and skills in performing and sustaining supply chain relationships

Topic 8: SC Technologies

1 The visibility of demand, customer orders, delivery status, inventory stock levels, and production schedules provides managers with the knowledge needed to make effective situational assessments and develop appropriate responses. 

2 Supply chain software is now available over the internet These applications are

collectively known as on-demand software => TRUE 

3 Additional relevant costs represent the sum of all costs associated with a good or service These include (tick all applicable)

=> Lifecycle, Transaction, Quality, Technology costs 

4 Supply chain software that provides a platform for manufacturers, distributors, and retailers to aggregate and organizes item-related data such as item number, price,

description, and weight is called → Data synchronization tools 

5 All of the following are typical requirements when implementing CRM and SRM

EXCEPT → new technology platforms 

6 Advancements in ERP shift the firm’s focus from internal optimization to → external relationship management 

7 IoT is UNCONNECTED technology with sensors, on/off switches, and internet linkages that allow supply chain managers to intelligently link people, processes, data, and things

→ FALSE 

8 ERP systems → have information elements needed by SCIS applications 

9 All of the following are financial benefits of e-business EXCEPT → reduced

transportation costs

10 Technological capabilities ultimately determine the success or failure of SCIS, rather than the technology users → FALSE 

11 “It has been said that information is the lifeline of a business, driving effective decisions and action Quality of information is less and less important, given advances in

technology” → FALSE

12 Supply chain information technology can provide timely, cost-efficient sharing of

information between suppliers, manufacturers, intermediaries, logistics, services

providers, and customers → TRUE

13 The term supply chain information system (SCIS) is defined as => Information system that automates the flow of information between a firm and its suppliers

14 Which of the below is not part of the seven Rs of logistics? => QUALITY

15 Supply Chain software includes technologies that => All answer

 Address virtually every function and task that occurs in the supply chain

 Help organizations plan, execute, and control supply chain activities in real-time.

 Help to maintain visibility of inventory

16 RFID applications have been widely embraced due to their low cost and high reliability

 FALSE

17 _ is/are a major barrier to the effective use of information technology

a Effective applications

b Cost

c Management support

d People

18 “It has been said that information is the lifeline of a business, driving effective decisions and action Quality of information is less and less important, given advances in

technology.” => TRUE

19 Technological capabilities ultimately determine the success or failure of SCIS, rather than the technology users => FALSE (Technology capabilities aren’t more important than technology users)

Topic 9: SC Relationships

1 The range of relationships with 3PLs ranges from being a vendor to being a vertical supplier → FALSE

2 The first stage in the process model for forming and sustaining supply chain relationships involves the process by which a manufacturer becomes fully aware of its logistics and supply chain needs → TRUE 

3 A horizontal relationship refers to firms on the same level in the supply chain → FALSE 

4 Long Cam is a producer… → Profit stability/ growth 

5 stock → increased raw material cost 

6 Costa, a famous global Italian-style…→ Strategic alliance (Strategic partner)

7 Many organizations have directed significant attention toward working more closely with supply chain partners, including not only customers and suppliers but also various types

of logistics suppliers → TRUE

8 Which is not part of dependability → Convenience 

9 Once a 3PL provider is chosen, it is not necessary for an organization to seek continuous improvements as the 3PL will handle that function => FALSE

10 Collaboration is usually defined as a “business practice that encourages individual organizations to share information and resources for the benefit of all” => TRUE

11 The least frequently used IT-based services by customers of 3PLs are:

a Warehouse/distribution management

b Global trade management and transport sourcing

c Strategic and customer-related

d Transportation management (execution)

12 Full collaboration is the dynamic combination of:

a Buyers, sellers, retailers, 3PLs, and appropriate government agencies

b Buyers, sellers, retailers, and 3PLs

c Both vertical and horizontal collaboration.

d Buyers and sellers only

13 Whether the relationship may or may not be with a provider of logistics services, today’s supply chain relationships are most effective when collaboration occurs among the who are involved => Participants

14 Vertical collaboration refers to:

a Collaboration with competitors

b Collaboration among carriers and shippers

c Collaboration that moves up the supply chain

d Collaboration among buyers and sellers in the supply chain.

Difficult questions

1 Economic deregulation sparked competition among carriers in several areas Which of these

is not a_ area of competition?

a Service

b Accessibility

c Pricing

d Performance

2 When a firm “sources strategically”, it is

a Working together with customers and suppliers in a creative, positive way

b Seeking least cost vendors

c Matching product and raw material flows to minimize transportation costs

d Reacting to competitive strategies

3 Term of sale establish

a When ownership and title of goods pass from seller to buyer

b What must be shown on the bill of lading

c Who handles freight claims

d Which transportation mode must be used

4 Distribution facilities can provide numerous services, depending on the requirement of the supply chain Which of these is not a typical service

a Activity

b Assortment (Sortation)

c Accumulation

d Allocation

5 SC creates value by

a Increasing profitability and return to shareholders

b Providing multiple variants of products for customers

c Making transaction processing more efficient

d Developing more accurate forecast

6 Customer service can be perceived as

a Philosophy

b Process

c Performance measurement

d Activity

7 All of the following describe S&OP except

a Results in lower cost

b Definite near-term plan

c Cross-functional process

d Encourages continuous improvement

8 Asset utilization is a very important aspect of

a Private distribution facilitates

b KPIs

c 3PL distribution facilitates

d Commercial distribution facilitates

9 Providing consumers with a selection… basic shirt is an example… shaping the economic landscape:

a The empowered consumer

b Globalization

c Organizational consolidation

d Technology

10 Many industry initiatives have attempted to create efficiency and effectiveness through the integration of SC activities and processes Among the various initiatives is/are:

a Quick response (QR)

b Vendor-managed inventory (VMI)

c Efficient consumer response (ECR)

d All of the answers

11 One of the four supply chains flows in Figure 1 – 8 that has received increased attention from supply chain managers due to the growth in technology is => Demand flow

12 The challenge to develop and sustain an efficient and effective supply chain(s) requires organizations to address a number of issues Which is not included? a complexity b

inventory deployment c inventory carrying costs d technology

 Inventory carrying cost

13 Five core principles are recognized as key drivers to achieve the desire level of value

a Assess the total value

b Develop individual sourcing strategies

c Focus on supplier economies

d Drive continuous improvement

 TRUE