INFINITI 2003 WARRANTY INFORMATION-HƯỚNG DẪN BẢO HÀNH XE INFINITI ĐỜI 2003
Trang 1I N F I N I T I W A R R A N T Y I N F O R M A T I O N B O O K L E T
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Trang 2TABLE OF CONTENTS
BRIDGESTONE PASSENGER TIRE
LIMITED WARRANTY 19
BRIDGESTONE RUN-FLAT TECHNOLOGY TIRE LIMITED WARRANTY 21
GOODYEAR PASSENGER TIRE LIMITED WARRANTY 23
MICHELIN PASSENGER TIRE LIMITED WARRANTY 25
IMPORTANT TIRE SAFETY INFORMATION 27
ROADSIDE ASSISTANCE 34
SERVICE LOAN CAR PROGRAM 35
INFINITI EXTENDED PROTECTION PLAN 36
SUMMARY OF WARRANTY COVERAGE 1
INFINITI OWNER SATISFACTION AND ASSISTANCE 2
2003 NEW VEHICLE LIMITED WARRANTY 4
2003 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES 6
2003 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES 9
RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS 14
SEAT BELT LIMITED WARRANTY 15
LIMITED WARRANTY ON NISSAN REPLACEMENT PARTS AND ACCESSORIES 16
SUMMARY OF THE INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY 18
2003 INFINITI WARRANTY INFORMATION BOOKLET
Trang 3SUMMARY OF WARRANTY COVERAGE*
Federal Emission Long Term Defect Warranty
72 Months 70,000 Miles
96 Months 80,000 Miles
48 Months 60,000 Miles
84 Months 70,000 Miles
Federal Emission
Performance Warranty
Federal Emission Defect Warranty
California Emission Long Term Defect WarrantyBasic Coverage
California Emission Performance and Defect Warranties
Trang 4INFINITI OWNER SATISFACTION AND ASSISTANCE
Both Infiniti and your Infiniti retailer are dedicated to
serving all your automotive needs Your complete
satis-faction is our primary concern Your Infiniti retailer is
available to assist you with all your automobile sales,
parts and service requirements
If, however, a situation arises that you believe has not
been addressed to your satisfaction, we ask that you take
the following steps
STEP 1:
Discuss the situation with the dealership management
If a problem still exists, contact the dealership’s owner
Your Infiniti retailer is best equipped to resolve the
matter for you
STEP 2:
If the concern has still not been addressed to your
satisfaction, please contact our Infiniti Consumer Affairs
Department using our toll free number:
1-800-662-6200
The Consumer Affairs Department will ask for the
follow-ing information:
• Your name, address, and telephone number
• Vehicle identification number (on dashboard andpermanent Infiniti Total Ownership program card)
• Date of purchase
• Current odometer reading
• Your Infiniti dealership’s name
• Details of the concern
Or you can write to Infiniti with the above formation at:
in-INFINITI DIVISIONNissan North America, Inc
Consumer Affairs DepartmentP.O Box 47038
Gardena, CA 90247-6838STEP 3:
In the event that you believe Infiniti has been unable tosatisfactorily address the problem, a special automotivecomplaint resolution program called AUTO LINE is avail-able to you The AUTO LINE program is independentlyoperated by the Council of Better Business Bureaus, Inc
(BBB)
For information about the BBB AUTO LINE in your area,please call us (Infiniti) at the same toll free number(1-800-662-6200) We will be happy to provide you withthe address and phone number of your local BBB office orany other information about AUTO LINE
Or you may contact the BBB at:
AUTO LINECouncil of Better Business Bureaus, Inc
The AUTO LINE program consists of two parts: tion and arbitration The AUTO LINE Staff will attempt
media-to provide suggestions for resolving the problem duringmediation If a satisfactory resolution has not beenachieved during mediation, you will have the opportu-nity to present your case personally before an impartialperson or three person panel This is the arbitration part
of AUTO LINE The arbitrator(s) will make a decisionafter the arbitration hearing
Trang 5INFINITI OWNER SATISFACTION AND ASSISTANCE
The BBB must send you a final decision in your case
within forty (40) days (plus 7 days, if you have not
contacted Infiniti) unless you delay the process If you
accept the decision, it will be legally binding on you and
Infiniti If you do not accept the decision, it will not be
legally binding on you or Infiniti However, in some
states, if the decision is not accepted, it may be
intro-duced either by you or by Infiniti as evidence in a
subsequent court action
Use of BBB AUTO LINE is generally completely
voluntary However, some states may specify that
complaint resolution systems such as AUTO LINE
that are sponsored by the manufacturer or
distributor, and that comply with certain Federal
regulations, must be used before you may use
their state-operated complaint resolution systems
or before you may file a lawsuit, or have certain
other rights provided you by state law In those
states, Infiniti requires you first to apply to and
utilize Auto Line in good faith prior to using these
other remedies which may be available to you.
AUTO LINE may not be available in all states We,
Infiniti, can provide you with information about the
availability of AUTO LINE in your state, or call the AUTO
LINE number listed above
ELIGIBILITY: Infiniti vehicles less than four years oldfrom date delivered to the first retail buyer or otherwiseput into use, and with fewer than 60,000 miles, areeligible for the program
ASSISTANCE OUTSIDE OF WARRANTY
In support of our commitment to the “Total OwnershipExperience,” Infiniti may occasionally offer to pay orreimburse for part or all of the cost of making certain,specific repairs beyond or outside of the terms of thewarranty for some specific vehicle models (Some statesrefer to such programs as “adjustment programs”) Insuch circumstances Infiniti mails notices to all knownregistered owners of affected vehicles You may addi-tionally inquire of your authorized Infiniti dealer or ofInfiniti directly at the number listed below of the appli-cability of such programs to your vehicle
Infiniti may occasionally offer special assistance thatmay pay for part or all of vehicle repairs beyond theexpiration of the limited warranty period on a case bycase basis Should you experience unusual difficulties
with your vehicle please discuss the situation with yourretailer If your retailer is unable to assist you, you maycall the Infiniti Consumer Affairs Department at 1-800-662-6200 to discuss your concern You will need toprovide the Model, Model Year, VIN (Vehicle Identifica-tion Number), mileage, maintenance history, a detailedexplanation of the concern, and why you believe thatInfiniti should be responsible for the repair Your re-quest will be individually investigated and you will beinformed of Infiniti‘s decision
Please also review the “Supplement to the 2003Infiniti Warranty Information Booklet & 2003 Owner’sManual” for important information concerning con-sumer rights in your state
Trang 62003 NEW VEHICLE LIMITED WARRANTY
WHO IS THE WARRANTOR
sup-plied by Nissan, except for those listed under the caption
“WHAT IS NOT COVERED.”
APPLICABILITY
• This warranty is provided to the original and subsequent
owner(s) of an Infiniti vehicle originally distributed by
Nis-san which is originally sold by a NisNis-san authorized Infiniti
dealership in the United States (excludes Hawaii), and
which is registered and normally operated in the United
States (including Alaska and Hawaii), the United States
territories (specifically Guam, Saipan, American Samoa,
Puerto Rico, and the U.S Virgin Islands), and Canada.
• Your Infiniti vehicle is manufactured to meet U.S regulations and
environmental requirements With the exception of privately
owned vehicles belonging to members of the U.S military or
employees and officers of the United States Government stationed
abroad, this warranty does not apply if an otherwise covered
vehicle is operated in, or relocated to, a country other than those
listed above under this caption, except that it continues to apply if
the vehicle is operated in full compliance with its proper use as
outside of the United States, the U.S territories or Canada for a
period not exceeding sixty (60) consecutive days or sixty (60) days
in any one 12 month period This warranty applies to a relocated
vehicle which is returned to, and is registered and normally
operated in the United States, the U.S territories or Canada, except
for conditions due to the vehicle’s foreign operation, e.g., use of
inappropriate fuels or other fluids.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is delivered to the
first retail buyer or put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS COVERED
ENGINE - Cylinder heads and block and all internal parts, rocker covers and oil pan, valve train and front cover, timing chain and tensioner, oil pump, water pump and fuel pump, fuel injectors, intake and exhaust manifolds, flywheel, seals and gaskets.
TRANSMISSION AND TRANSAXLE - Case and all internal parts, torque converter and converter housing, automatic transmission control module, transfer case and all internal parts, seals and gaskets, clutch cover and housing, and electronic transmission controls.
DRIVETRAIN - Drive shafts, final drive housing and all internal parts, propeller shafts, universal joints, bearings, seals and gaskets.
RESTRAINT SYSTEM - Air bags and related electronic control systems.
CORROSION COVERAGE (PERFORATION FROMCORROSION)
Any body sheet metal panel supplied by Nissan found to have developed perforation (rust-through) due to corrosion in normal use is covered for 84 months, regardless of mileage, except for
ad-ditional rust proofing applications are required Perforation
is a condition in which any body sheet metal panel has
cor-roded from one surface to another.
ORIGINAL EQUIPMENT BATTERY COVERAGEThe coverage period is 48 months or 60,000 miles, whichever comes first A defective original equipment battery which is unserviceable within the first 12 months and 60,000 miles will
be replaced free of charge After 12 months but within 24 months and 60,000 miles, you will pay 25% of the replacement battery’s suggested retail price plus applicable taxes After 24 months but within 36 months and 60,000 miles, you will pay 50% of the replacement battery’s suggested retail price plus applicable taxes After 36 months but within 48 months and 60,000 miles, you will pay 75% of the replacement battery’s suggested retail price plus applicable taxes Nissan will pay the rest, including all labor to remove and replace the defective battery.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a warranted part, towing service to the nearest authorized Infiniti dealer is covered for 48 months or 60,000 miles, whichever comes first.ADJUSTMENTS
Service adjustments not usually associated with the replacement of parts, such as wheel alignment, are covered only during the first 12 months or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLYRefrigerant recharge not associated with the repair or replacement of
a warranted part is covered only during the first 12 months, regardless
OBTAINING WARRANTY SERVICE
• You must take the vehicle to an authorized Infiniti dealer in
Trang 72003 NEW VEHICLE LIMITED WARRANTY
the United States or Canada during regular business hours
at your expense in order to obtain warranty service The
names and addresses of authorized Infiniti dealers are
listed in telephone directories.
• If you require warranty service outside of the United States
(see terms under caption “APPLICABILITY”), contact an
In-finiti dealer in that country Note that complaints related to
failure to comply with proper use of the vehicle as described
in the applicable OWNER’S MANUAL (including the lack of
availability or use of proper fuel and fluids), or the vehicle’s
lack of compliance with local regulations or environmental
requirements of any country (other than the U.S., the listed
U.S territories or Canada) are not covered by this warranty.
MAINTENANCE AND RECORDS
As a condition of this warranty, you are responsible for properly
using, maintaining and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of all maintenance
records & receipts for review by Nissan Failure to do so is likely to
result in the denial of warranty.
Evidence of the performance of the required maintenance should be
kept and may need to be presented as proof of such maintenance in
connection with related warranty repairs To assist you in
maintain-ing appropriate records, the Maintenance Log located in your Owner’s
Literature Kit can be used along with supporting repair invoices,
receipts and other such records.
WHAT IS NOT COVERED
DAMAGE, FAILURES OR CORROSION DUE TO ACCIDENTS,
MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion
resulting from:
• Accident, theft, fire, driving through water (including engine
water ingestion) or misuse (Proper use is outlined in your OWNER’S
MANUAL.)
• Installation of non-Nissan approved accessories or components.
• Improper installation of any Nissan approved or aftermarket accessory or component.
ALTERED OR UNCERTAIN ODOMETER MILEAGEThis warranty does not cover repair of any vehicle or any part of a vehicle on which the odometer has been altered, or the odometer repaired or replaced, and the actual vehicle mileage cannot be correctly and readily determined.
SALVAGE TITLEThis limited warranty does not apply to any vehicle, and is rendered void if the vehicle is (or ever has been) issued a “salvage” or similar title under any state’s law; or has ever been determined to be a “total loss” or equivalent by any insurance company, such as by payment of
a cash payment of a claim in lieu of repairs because of a determination that the cost of repairs exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROMENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corrosion resulting from:
• Stone chipping, chemical fallout, tree sap, salt, hail, windstorm, lightning, flood or other environmental conditions.
• The items listed below are not covered under corrosion coverage (perforation from corrosion)
- Exhaust system components.
- Corrosion other than perforation, such as cosmetic or surface corrosion due to defects in material or workmanship This is covered under the Basic Coverage of the New Vehicle Limited Warranty.
DAMAGE, FAILURES OR CORROSION DUE TO LACK OF ORIMPROPER MAINTENANCE
This warranty does not cover damage, failures or corrosionresulting from:
• Use of improper or dirty fuel, fluids or lubricants
• Use of parts not equivalent in quality or design to partssupplied by Nissan for use on Infiniti vehicles
MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal maintenance services asspecified in your Owner’s Manual such as wheel alignment,headlight aiming, replacement of filters, lubricants, coolant,worn clutch discs and brake pads
SEAT BELTS, TIRES AND EMISSION CONTROL SYSTEMSeat belts, tires and the emission control system are covered
by separate warranties
LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES - LIMITATIONS OF DAMAGES THIS WARRANTY DOES NOT COVER INCIDENTAL
OR CONSEQUENTIAL DAMAGES SUCH AS LOSS
OF THE USE OF THE VEHICLE, INCONVENIENCE OR COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTENWARRANTY
Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations on howlong an implied warranty lasts, so the above limitations orexclusions may not apply to you This warranty gives youspecific legal rights, and you may also have other rightswhich vary from state to state
Nissan does not authorize any person to create for it any
Trang 82003 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
Infiniti vehicles in the continental United States.
EMISSION DEFECTS WARRANTY
WHAT IS COVERED
NISSAN1 warrants that your vehicle was
designed, built and equipped to conform at
the time of sale with all applicable United
States emission standards
This warranty covers any repairs needed to
correct defects in materials or workmanship
which would cause your vehicle not to meet these
standards
WHAT IS COVERED UNDER THE DEFECTS
WARRANTY
Covered components are listed below under the
cap-tion “WARRANTY PARTS LIST.” Excepcap-tions to this
warranty are listed below under the caption “WHAT
IS NOT COVERED UNDER EITHER THE DEFECTS OR
PERFORMANCE WARRANTIES.”
HOW LONG IS THE WARRANTY
This warranty is for 4 years or 60,000 miles, whichever
occurs first The warranty begins the date the vehicle is
delivered to the first retail buyer or put into use,
which-ever is earlier Additionally, the engine control module/
onboard diagnostic device and catalytic converter(s)listed below and indicated by an “ ” under the caption
“Warranty Parts List” are covered for 8 years or 80,000miles, whichever occurs first
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLYThe Emissions Performance Warranty applies to your
2003 Infiniti vehicle ONLY when both of the ing occur
follow-1 The vehicle fails to meet applicable emissionsstandards as judged by an emissions test approved
by the Environmental Protection Agency (EPA)
2 This failure results or will result in some penalty toyou, such as a monetary fine or the denial of theright to use your vehicle, under local, state or federallaw
For example, if your state requires an EPA approvedyearly vehicle inspection before you receive a re-newed license, this warranty applies to your vehicle
In areas where there is no approved test program,this warranty does not apply
WHAT IS COVERED AND FOR HOW LONGUNDER THE PERFORMANCE WARRANTYNissan1 warrants that it will remedy any non-conformity
in your vehicle which causes it to fail an approvedemissions test during the first 24 months or 24,000miles, whichever occurs first The warranty begins thedate the vehicle is delivered to the first retail buyer orput into use, whichever is earlier
Additionally, failure of an approved emissions test sulting from the failure of those parts listed belowunder the caption “Warranty Parts List” are covered bythe Emissions Defects Warranty described above.Exceptions to this warranty are listed below under thecaption “WHAT IS NOT COVERED UNDER EITHER THEDEFECTS OR PERFORMANCE WARRANTIES.”
Trang 9re-WHAT IS NOT COVERED UNDER EITHER THE
DE-FECTS OR PERFORMANCE WARRANTIES
These warranties do not cover:
1 Normal maintenance, service and parts
replace-ment as outlined in the emissions control
mainte-nance instructions of your Owner’s Manual
2 Failures directly as a result of:
• Failure to perform required emission control
maintenance as outlined in your Owner’s
Manual
• Misuse, accident or modification
• Improper adjustment or installation of parts
dur-ing the performance of maintenance services
• Tampering with or disconnecting any part
af-fecting vehicle emissions
• The use of contaminated fuel or fuel other than
that specified in your Owner’s Manual
3 In the case of the Performance Warranty, the
use of any part not certified in accordance
with Federal requirements which is defective
or not equivalent from an emissions
stand-point to the original equipment part
4 In the case of the Performance Warranty, costs of
determining the cause of a vehicle failing an EPA
2003 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
not to be covered
5 In the case of the Defects Warranty, parts notsupplied by Nissan or damage to other parts causeddirectly by non-Nissan parts
LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES - LIMITATIONS OF DAMAGES
These emissions warranties do not cover incidental
or consequential damages such as loss of the use of the vehicle, inconvenience or commercial loss
ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THESE WRITTENWARRANTIES
Some states do not allow the exclusion or limitation of cidental or consequential damages or limitations on howlong an implied warranty lasts, so the above limitations orexclusions may not apply to you These warranties give youspecific legal rights, and you may also have other rightswhich vary from state to state
in-Nissan does not authorize any person to create for it anyother warranty, obligation or liability in connection with this
WHAT YOU MUST DO
In order to obtain warranty service you must deliver thevehicle to an authorized Infiniti retailer in the UnitedStates at your expense
You must also maintain your vehicle as outlined in themaintenance instructions in your Owner's Manual
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for partsand/or labor, including diagnosis and tax Any neededparts replacement will be made using new orremanufactured parts
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMSPROCEDURE
You may make a claim under the Performance Warrantyimmediately after the failure of an EPA approved emis-sions test You must provide proof of this failure whenmaking your claim
You will be told whether Nissan will honor your claimwithin 30 days of the date you make the claim unless ashorter time period is required by law If your claim isdenied, Nissan will notify you in writing of the reason If
we do not notify you within this time period, we willrepair your vehicle under this warranty at no cost to you
Trang 102003 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Infiniti dealers
No claim will be denied under the Performance
Warranty because you use a non-Nissan certified
part but EPA certified part for maintenance
or repair
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning maintenance service
and replacement parts is on page 14 of this booklet
MAINTENANCE RECORDS
Receipts covering the performance of regular
mainte-nance should be kept in the event questions arise
con-cerning maintenance The receipts should be transferred
to subsequent owners
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE”
section of this booklet In the case of the Performance
Warranty, you may also contact or report any violations
to the Office of Transportation and Air Quality, Vehicle
Compliance Programs Group, U.S Environmental
Protection Agency, Ariel Rios Building (6405J), 1200Pennsylvania Avenue, N.W., Washington, D.C 20460OTHER OBLIGATIONS
Nissan does not authorize any person to create for it anyother warranty, obligation or liability in connection withthis vehicle
WARRANTY PARTS LIST
• Fuel injection systemEngine control module/onboard diagnostic device
• Oxygen sensor(s)
• Mass air flow sensor
• Intake manifold
• Throttle bodyCatalytic converter(s)
• Exhaust manifold
• Exhaust tube from manifold to catalytic converter
• Camshaft position sensor(s)
• Crankshaft position sensor(s)
• Spark plugs, ignition coils and wires
• Evaporative emission control system
• Fuel filler neck restrictor and check valve
• Fuel tank and filler cap
• Positive crankcase ventilation system
• Exhaust gas recirculation (EGR) control system
• Hoses, clamps, fittings, tubing, sealing gaskets ordevices, and mounting hardware used in abovesystems
• Vacuum and temperature sensitive valves andswitches used in above systems
• Electronic sensors and controls used in abovesystems
The Emission Performance or Defect Warranty may be subject to future governmental admin- istrative action Nissan reserves the right to change the terms of the warranty to be consistent with these actions See your dealer for informa- tion regarding possible changes.
= Long Term Federal Emission Parts covered for 96 months/or 80,000 miles.
Trang 11The following statement is required to be
provided by regulations of the California Air
Resources Board.
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board is pleased to explain
the emission control system warranty on your 2003
vehicle In California, new motor vehicles must be
designed, built and equipped to meet the State’s
strin-gent anti-smog standards Nissan must warrant the
emission control system on your vehicle for the periods
of time listed below provided there has been no abuse,
neglect or improper maintenance of your vehicle
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic
converter and engine computer Also included may be
hoses, belts, connectors and other emission-related
as-semblies
Where a warrantable condition exists, Nissan will
re-pair your vehicle at no cost to you including diagnosis,
parts and labor
MANUFACTURER’S WARRANTY COVERAGE
For 4 years or 60,000 miles (whichever occurs first):
1) If your vehicle fails a Smog Check inspection, allnecessary repairs and adjustments will be made byNissan to ensure that your vehicle passes the inspection
This is your emission control system PERFORMANCEWARRANTY
2) If any emission-related part on your vehicle is tive, the part will be repaired or replaced by Nissan This
defec-is your short-term emdefec-ission control system DEFECTSWARRANTY
For 7 years or 70,000 miles (whichever occurs first):
If an emission-related part listed in this warranty bookletspecially noted with coverage for 7 years or 70,000 miles
is defective, the part will be repaired or replaced byNissan This is your long-term emission control systemDEFECTS WARRANTY
OWNER’S WARRANTY RESPONSIBILITIES
As the vehicle owner, you are responsible for the mance of the required maintenance listed in your Owner’sManual Nissan recommends that you retain all receiptscovering maintenance on your vehicle, but Nissan cannotdeny warranty solely for the lack of receipts or for yourfailure to ensure the performance of all scheduled main-tenance
perfor-You are responsible for presenting your vehicle to anInfiniti retailer as soon as a problem exists The warrantyrepairs should be completed in a reasonable amount oftime, not to exceed 30 days
As the vehicle owner, you should also be aware thatNissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, impropermaintenance or unapproved modifications
If you have any questions regarding your warranty rightsand responsibilities, you should contact Infiniti’s Con-sumer Affairs Department at 1-800-662-6200 or theCalifornia Air Resources Board at 9528 Telstar Avenue, ElMonte CA 91731
(cont’d next page )
2003 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES*
Trang 122003 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
The following is Nissan’s new vehicle emission
control warranty statement for vehicles certified
for sale in California and sold for registration as
a new vehicle in California, Massachusetts or
Vermont only
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
NISSAN* warrants that your vehicle was
des-igned, built and equipped to conform with all
applicable requirements of the California Air
Resources Board This warranty covers any
part which affects applicable regulated
emission(s)
*Nissan indicates Nissan North America, Inc., P.O Box
191, Gardena, California 90248-0191 which distributes
Infiniti vehicles in the continental United States
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTYThis warranty is for 4 years or 60,000 miles, whicheveroccurs first Additionally, the components listed underthe caption “Long-Term Emission System Defects War-ranty Parts List” are covered for 7 years or 70,000miles, whichever occurs first, except that the catalyticconverter(s) and engine control module (ECM) arewarranted for 8 years or 80,000 miles, whicheveroccurs first The warranty begins the date the vehicle
is delivered to the first retail buyer or put into use,whichever is earlier
Some items require scheduled replacement fore 60,000 miles These items are warranted only
be-up to the replacement interval The replacementintervals are outlined in the maintenance instruc-tions in your Owner’s Manual
LONG-TERM EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST
Intake manifoldIntake manifold collector (Except I35, lower only)Throttle body
Mass air flow sensorEngine control moduleEGI wiring harnessFuel tankExhaust manifold(s) (I35 rear only)Front exhaust tube with catalytic converter(Except I35 and FX45)
Catalytic converterTorque converter drive plate with integralcrankshaft position signal plateAutomatic transmission control moduleFlywheel with integral crankshaft positionsignal plate (G35 Coupe)
Knock sensorExhaust manifold with catalytic converter(M45, Q45 and FX45)
Trang 132003 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2003 Infiniti vehicle only if
it fails to pass a California“smog check” test or equivalent
WHAT IS COVERED AND FOR HOW LONG
Nissan* warrants that if your vehicle fails to pass a
California “smog check” test, it will make the necessary
repairs so that your vehicle will pass This warranty is for
4 years or 60,000 miles, whichever occurs first The
warranty begins the date the vehicle is delivered to the
first retail buyer or the date it is first put in to service,
whichever is earlier
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED.”
WHAT IS NOT COVERED
These warranties do not cover:
1 Normal maintenance, service and parts
replace-ment as outlined in the emission control
main-tenance instructions of your Owner’s Manual
2 Failures directly as a result of:
• Lack of performance of required emission
control maintenance as outlined in your Owner’s
Manual
• Misuse, accident or modification
• Improper adjustment or installation of partsduring the performance of maintenance(non-warranty) services
• Tampering with or disconnecting any partaffecting vehicle emissions
• The use of fuel other than that specified inyour Owner’s Manual or fuel with contami-nants which the fuel filter is not designed toremove
3 In the case of the Performance Warranty, theuse of any non-Nissan part not certified in ac-cordance with Federal requirements which is de-fective or not equivalent from an emissions stand-point to the original equipment part
4 In the case of the Defects Warranty, parts notsupplied by Nissan or damage to other partscaused directly by non-Nissan parts
5 In the case of the Performance Warranty, costs
of determining the cause of a vehicle failing aCalifornia “smog check” test if such failure isfound not to be covered
LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
These emissions warranties do not cover incidental
or consequential damages such as loss of the use of the vehicle, inconvenience or commercial loss.ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THESE WRITTENWARRANTIES
Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations on howlong an implied warranty lasts, so the above limitations orexclusions may not apply to you These warranties giveyou specific legal rights, and you may also have otherrights which vary from state to state
Nissan does not authorize any person to create for it anyother warranty, obligation or liability in connection withthis vehicle
(cont’d next page )
Trang 142003 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
vehicle to any authorized Infiniti retailer in the United
States at your expense You are responsible for the
required maintenance on your vehicle as outlined in the
maintenance instructions in your Owner’s Manual Nissan
recommends that you retain all receipts covering
mainte-nance on your vehicle, but Nissan cannot deny warranty
solely for the lack of receipts or for your failure to ensure
the performance of all scheduled maintenance
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts and/
or labor, including diagnosis and tax Any needed parts
replacement will be made using new or remanufactured
parts
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
War-ranty immediately after the failure of a “smog
check” test You must provide proof of this failure
when making your claim in order to avoid additional
“smog check” test charges
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law If your claim is
denied, Nissan will notify you in writing of the reason If
we do not notify you within this time period, we willrepair your vehicle under this warranty at no cost to you
The time period for notification will not apply if yourequest a delay or a delay is caused by events not underthe control of Infiniti retailers
No claim will be denied under the PerformanceWarranty because you use a certified part formaintenance or repair
MAINTENANCE SERVICE ANDREPLACEMENT PARTSImportant information concerning maintenance serviceand replacement parts is on page 14 of this booklet
No warranty claim will be denied solely because anon-Nissan part was used for maintenance or repair
CALIFORNIA VEHICLE INSPECTION PROGRAMUnder this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failureand repairs made at an Infiniti dealer or at anotherservice facility If the inspection failure is the result of
a condition covered by these warranties, you must takeyour vehicle to an Infiniti retailer for warranty repairs
This includes parts, labor and diagnosis You must payfor diagnostic costs if performed at another servicefacility except in the case of emergency repairs asoutlined below
You must pay for all diagnostic and repair costs of aninspection failure as required by law if the failure wascaused by conditions not covered by these warranties
If the failure is the result of a combination of tions, you must pay for only the diagnostic and repaircosts related to items not covered by these warranties.After the 4 years/60,000 mile performance war-ranty has passed, a “smog check” test failure due
condi-to a defect in a part which is warranted for 7 years/70,000 miles is covered
Trang 152003 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
MAINTENANCE RECORDS
Receipts covering the performance of regular
mainte-nance are not required but should be kept in the event
questions arise concerning maintenance The receipts
should be transferred to subsequent owners
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE”
sec-tion of this booklet You may also contact or report
any violations to the Office of Transportation and Air
Quality, Vehicle Compliance Programs Group, U.S
En-vironmental Protection Agency, Ariel Rios Building
(6405J), 1200 Pennsylvania Avenue, N.W.,
Washing-ton, D.C 20460 or the Chief, Mobile Source Division,
Air Resources Board, 9528 Telstar Ave., El Monte, CA
91731
OTHER OBLIGATIONSNissan does not authorize any person to create for it anyother warranty, obligation or liability in connection withthis vehicle
The Emission Warranty for 2003 vehicles certifiedfor sale in California may be subject to futureadministrative or judicial action As a result, thiswarranty may be changed Nissan will makethose changes required by future law, regulation,
or judicial or administrative action In addition,Nissan reserves the right to change the terms ofthe warranty to be consistent with these actions
Trang 16RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS
RECOMMENDATION FOR MAINTENANCE
SERVICE AND REPLACEMENT PARTS
To assure best results and to maintain the original quality
built into the emission control systems, it is
recom-mended that parts and accessories supplied by Nissan
for use on Infiniti vehicles be used when servicing or
repairing the systems
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT
UPON THE USE OF ANY PARTICULAR BRAND OF
REPLACEMENT PARTS AND THE OWNER MAY ELECT
TO USE NON-GENUINE NISSAN PARTS FOR
REPLACEMENT PURPOSES
The use of replacement parts which are not equivalent to
genuine Nissan parts may reduce the effectiveness of
the emission control system
Therefore, if it becomes necessary to use other than
genuine Nissan parts, the owner should assure himself
that such parts are warranted by their manufacturer to be
equivalent in quality to genuine Nissan parts
MAINTENANCE, REPLACEMENT OR REPAIR OFTHE EMISSION CONTROL DEVICES ANDSYSTEMS MAY BE PERFORMED BY ANYAUTOMOTIVE REPAIR ESTABLISHMENT ORINDIVIDUAL USING ANY EQUIVALENTREPLACEMENT PART
HOWEVER, UNLESS OTHERWISE AUTHORIZED
BY LAW, WARRANTY SERVICE MUST BEPERFORMED BY AN AUTHORIZED INFINITIRETAILER
The emission standards may be satisfied by having thevehicle inspected periodically and by following the re-quirements outlined in the Emission Control SystemMaintenance Schedules in your Owner’s Manual
Trang 17WHO IS THE WARRANTOR
NISSAN* warrants all parts of your 2003 Infiniti
ve-hicle seat belt system supplied by Nissan
*NISSAN indicates Nissan North America, Inc., P.O Box 191,
Gardena, California 90248-0191 which distributes Infiniti vehicles
in the continental United States.
WHAT IS COVERED AND FOR HOW LONG
This warranty covers any seat belt or related
compo-nent, supplied by Nissan for use on Infiniti vehicles,
that fails to function properly during normal use within
ten (10) years of the date the vehicle is delivered to
the first retail buyer or put into service, whichever is
earlier Warranty repairs are free of charge for parts
and labor
SEAT BELT LIMITED WARRANTY
WHAT IS NOT COVERED
• Damage or failure due to misuse, alteration, dent or collision damage (Proper use is outlined
acci-in your Owner’s Manual.)
• Color fading, spotting or other cosmetic itemswhen the belt is otherwise functioning properly
• Airbags and related electronic control systemswhich are covered by the Powertrain Warranty
OBTAINING WARRANTY SERVICE
You must take the vehicle to an authorized Infiniti tailer in the United States or Canada during regularbusiness hours at your expense in order to obtain war-ranty service The names and addresses of authorizedInfiniti retailers are listed in telephone directories
re-LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES - LIMITATIONS OF
DAMAGES THIS WARRANTY DOES NOT COVER INCIDENTAL
OR CONSEQUENTIAL DAMAGES SUCH AS LOSS
OF THE USE OF THE VEHICLE, INCONVENIENCE OR COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTENWARRANTY
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limitations
on how long an implied warranty lasts, so the abovelimitations or exclusions may not apply to you Thiswarranty gives you specific legal rights, and you mayalso have other rights which vary from state to state.Nissan does not authorize any person to create for itany other warranty, obligation or liability in connec-tion with this vehicle
Trang 18LIMITED WARRANTY ON NISSAN REPLACEMENT PARTS AND ACCESSORIES
WHAT IS COVERED
Nissan* warrants to correct defects in materials or
workmanship in all genuine Nissan replacement parts
and accessories for use on Infiniti vehicles only, except as
described under the caption below, “WHAT IS NOT
COVERED.”
This warranty covers any repairs needed to correct
defects in materials or workmanship
*NISSAN indicates Nissan North America, Inc., P.O Box 191, Gardena,
California 90248-0191 which distributes Infiniti vehicles in the
Continental United States.
HOW LONG IS THE WARRANTY
Except for replacement audio components, this warranty
is for 12 months or 12,000 miles from the date of
installation or purchase, whichever is earlier However,
the warranty on replacement parts and accessories
in-stalled in an Infiniti vehicle while it is covered by an
Infiniti warranty which would have covered the part had
it been installed in the vehicle at manufacture will not
end before the end of that warranty
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Tape Deck, Amplifier or Compact
Disc Player/Auto Changer supplied by Nissan is covered
for 12 months/unlimited mileage from the time of
instal-lation or the balance of the Basic Vehicle Warranty as it
applies to audio components, whichever is greater
WHAT IS NOT COVERED
This warranty does not cover:
1 Tires or batteries These items are covered by rate warranties
sepa-2 Normal maintenance service and parts replacement
as outlined in the maintenance schedule ofyour OWNER’S MANUAL
3 Damage or failures of parts resulting from:
• Misuse (your OWNER’S MANUAL is your guide
to proper use)
• Accident, theft, fire, driving through waterresulting in engine water ingestion
• Chemical fallout, tree sap, salt, sand, hail, flood
or other environmental conditions
• Modification or improper repair of the part or ofthe vehicle in which the part is installed
• Use of parts not equivalent in quality or design toparts supplied by Nissan
• Lack of performance of required maintenanceservices as outlined in your OWNER’S MANUAL
• Use of improper or dirty fuel, fluids or lubricants
4 Salvage Title This warranty does not cover damage,failures or corrosion to any Nissan replacement partinstalled in the vehicle, if the vehicle is issued a
”salvage“ or similar title under any state’s law, andthis warranty is rendered void for any such part
installed in the vehicle prior to the vehicle beingissued a ”salvage“ or similar title unless state lawexpressly states otherwise (This exclusion does notextend to new genuine Nissan replacementparts installed in the vehicle after the issuance of a
”salvage“ or similar title.)
Trang 19LIMITED WARRANTY ON NISSAN REPLACEMENT PARTS AND ACCESSORIES
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
warranted part or accessory, or the vehicle on which the
part or accessory is installed, to an authorized Infiniti
retailer in the United States or Canada at your expense
with proof of purchase (parts invoice or service repair
order from an authorized Infiniti dealer) The names and
addresses of authorized Infiniti retailers are listed in
telephone directories
You must also pay for labor charges to remove and
replace the part or accessory if it was not originally
installed on your vehicle by an authorized Infiniti retailer
LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or consequential damages such as loss of the use of the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF ITY AND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OF THISWRITTEN WARRANTY
MERCHANTABIL-Some states do not allow the exclusion or tion of incidental or consequential damages orlimitations on how long an implied warranty lasts,
limita-so the above limitations or exclusions may notapply to you This warranty gives you specific legalrights, and you may also have other rights whichvary from state to state
Nissan does not authorize any person to create for
it any other warranty, obligation or liability inconnection with this vehicle
WHAT NISSAN WILL DO
If the part or accessory to be repaired was originallyinstalled by an authorized Infiniti retailer, it will beremoved and reinstalled after repair at no charge forparts and labor If the part or accessory was not installed
by an authorized Infiniti dealer, the part or accessory will
be repaired or exchanged only Any needed parts placement or exchange will be made using new orremanufactured parts at Nissan’s option
Trang 20re-1 The actual warranty is provided with the product purchased and should be read carefully.
2 For purposes of this warranty, "Nissan" indicates Nissan North America, Inc., P.O Box 191, Gardena, California 90248-0191 which distributes
Infiniti vehicles in the continental United States.
1
SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY
NISSAN2 warrants to the Original Repairing Vehicle
Owner and subsequent owners of the vehicle that Infiniti
will either repair or replace the Genuine Infiniti Outer
Sheet Metal Replacement Panels you install or have
installed on your Infiniti vehicle should the purchased
panels develop inside out rust-through corrosion
perfora-tion Replacement sheet metal panels must be installed
on vehicles owned and operated in the United States and
Canada
Nissan warrants that the replacement and refinishing of
panels will be carried out at no cost subject to the
limitations and exclusions listed below
Nissan will pay for the cost of the repair, including parts,
labor, paint, and supplies necessary to repair or replace
the panels
EXCLUSIONS
This warranty becomes void when damage results from:
1 Accident, collision, faulty installation, or any
alter-ation to the panel, panels, or vehicle that could be
reasonably expected to affect the performance of the
in-TO OBTAIN WARRANTY SERVICE
The repair may be completed at an authorized Infinitiretailer collision repair shop or an independent collisionrepair shop that will install Genuine Infiniti replacementparts Whether an Infiniti retailer collision repair shop
or independent collision repair shop completes the pair, only authorized Infiniti personnel can approve arepair or replacement under the warranty
re-The purchaser must present the warranty form, originalreceipts and/or work orders to an Infiniti retailer in order
to invoke this warranty The retailer will then authorizethe replacement of the panels at an Infiniti retailer'scollision repair shop, or an independent collision repairshop
LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or quential damages such as loss of the use of the vehicle, inconvenience or commercial loss.ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE SHALL
conse-BE LIMITED TO THE DURATION OF THIS WRITTENWARRANTY
Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations on howlong an implied warranty lasts, so the above limitations
or exclusions may not apply to you This warranty givesyou specific legal rights, and you may also have otherrights which vary from state to state
Nissan does not authorize any person to create for it anyother warranty, obligation or liability in connection withthis vehicle
Trang 21You are covered under the terms of this warranty if
you are the first retail purchase or authorized agent
of the first retail purchaser of any new Bridgestone
tire bearing the Bridgestone name and Department
of Transportation (DOT) assigned identification
number, produced after July 3, 1994 (274), and if
your tire has been used only on the vehicle on which
it was originally installed in non-commercial
ser-vice and is of a size equivalent to or greater than
that specified by the vehicle’s manufacturer
WHAT THIS WARRANTY COVERS & FOR HOW
LONG
If, (i) before wearing down to 2/32nds of an inch of tread
depth remaining (i.e., worn down to the top of the
built-in built-indicators built-in the tread grooves), (ii) before 6 years
from the date of purchase (proof of purchase required),
or (iii) before 6 years from the date of manufacture
(whichever occurs first), any Bridgestone tire covered by
this warranty becomes unusable for any reason within
the manufacturer’s control, such tire will be replaced
with an equivalent Bridgestone tire on the basis set
forth below
WHAT THE WARRANTY DOES NOT COVER
1 Tire damage or irregular wear due to:
A Road Hazards
Including, without limitation, puncture, cut,
im-pact break, bruise, bulge, snag, etc
B Continued use while run flat or under acuteunder-inflation
C Improper Use or Operation
Including, without limitation, improper inflationpressure, overloading, use of an improper rim,vehicle misalignment, tire/wheel assembly im-balance or other vehicle conditions, worn sus-pension components, improper mounting or de-mounting, misuse, misapplication, negligence,tire spinning, tire chain damage, chemical con-tamination, fire or other externally generatedheat, water or other material trapped inside thetire during mounting, tire alteration, racing orcompetition purposes, improper insertion of seal-ant, balance or filler materials
D Improper Repair
2 Ride disturbance claims submitted after1/32nd inch of treadwear or for 4 or more tires fromthe same vehicle
3 The cost of applicable federal, state, and local taxes
4 Tires purchased and normally used outside the tinental United States
con-5 Claims for weather/ozone cracking after 4 yearsfrom the date of purchase (proof of purchase re-quired) or if not known, 4 years from the date ofmanufacture
6 Failure to observe any of the safety and
mainte-nance precautions contained in the “Important TireSafety Information” section of this booklet begin-ning on page 34
This warranty is in addition to and/or may be limited byany other applicable written warranty concerning spe-cial tires or situations you may have received
“LIMITED WARRANTY” Bridgestone Brand Passenger & Light Truck Tires
REPLACEMENT PRICERadial passenger and light truck tires adjusted underthis warranty will be replaced free of charge during thefirst 25% of treadwear or within the first 12 monthsafter purchase (Proof of Purchase and Purchase Dateare required), whichever occurs first
During the free replacement period, mounting and ancing are included free of charge
bal-After the free replacement period, to determine thereplacement price, the percent of used treadwear ismultiplied by the owner-user’s regular buying price.Taxes, mounting, balancing, and other service chargeswill be added to the adjustment replacement price
Trang 22BRIDGESTONE PASSENGER TIRE LIMITED WARRANTY *
IN CANADA, the tire will be adjusted at dealerships
(subject always to dealer discretion) at a predetermined
“Adjustment Price.”
Replacement Warranty If you receive a tire under this
warranty, it will be covered by the warranty then given
on that tire
Where to go See your Bridgestone retailer listed in
Yellow Pages under Tire Dealers-Retail
CONSUMER RIGHTS
This warranty gives you specific legal rights, and you
may also have other rights which vary from state to
state and in Canada from province to province
CONDITIONS & EXCLUSIONS
TO THE EXTENT PERMITTED BY LAW, BRIDGESTONE/
FIRESTONE, INC DISCLAIMS LIABILITY FOR ANY
CON-SEQUENTIAL DAMAGES, LOSS OF TIME, OR LOSS OF
VEHICLE USE, OR INCONVENIENCE
Some states do no allow the exclusion or limitation of
incidental or consequential damages, so the above
limi-tation or exclusion may not apply to you
This warranty applies only to consumers actually
using the tire in the United States and Canada
For warranty conditions outside the United
States and Canada, see your local Bridgestone
representa-Firestone, Canada, Inc., 5770 Hurontario St., Suite 400,Mississauga, Ontario, Canada L5R 3G5
OWNER-USER’S OBLIGATION
It is the owner-user’s obligation to operate tires withintire load and specification limits and at cold air pres-sures specified by your vehicle manufacturer for loadand speed according to individual tire size, type, andload capacity It is also the owner-user’s obligation tomaintain proper alignment of wheels, and to maintainproper tire/wheel assembly balance
In case of adjustment claim, owner-user must presentthe tire to a Bridgestone or Firestone retailer, completeand sign the customer section of the Bridgestone/
Firestone, Inc warranty claim form, and pay appropriatereplacement price, taxes and service charges
We strongly recommend that you have yourBridgestone or Firestone retailer inspect tires any
time you notice irregular or uneven treadwear orevery 5,000 miles or at vehicle manufacturer’s rec-ommended mileage, if sooner
THE WARRANTOR
The warrantor of Bridgestone* tires is: Bridgestone/Firestone, Inc., ATTN: Technical Services, OneBridgestone Park, Nashville, TN 37214
For Customer Assistance:
1-800-847-3272 (Nationwide)
Note: For your convenience, your nearest authorized
Infiniti Dealership will also assist you withyour Tire Service Requirements
SAFETY INFORMATION
Any tire, no matter how well constructed, mayfail in use as a result of punctures, impactdamage, improper inflation, overloading or otherconditions resulting from use or misuse Tirefailure may create a risk of serious personalinjury or property damage To reduce risk of tirefailure, we strongly recommend you read andfollow all safety information contained in the
“Important Tire Safety” Information section tained in this booklet, the tire placard in thevehicle or the “Owner’s Manual.”
con-* This Limited Warranty applies to all Bridgestone passenger tires except “run-flat-technology” tires (see page 21).
Trang 23BRIDGESTONE RUN-FLAT TECHNOLOGY TIRE LIMITED WARRANTY *
ELIGIBILITY
You are covered under the terms of this warranty if you
are the owner of any new Bridgestone Turanza EL42 RFT
(Run-Flat Technology) tire bearing the Bridgestone name
and the Department of Transportation (DOT) assigned
identification number, and if your tire has been used only
on the vehicle on which it was originally installed
accord-ing to the vehicle manufacturer’s or Bridgestone/Firestone
recommendations
FREE REPLACEMENT
If any new Bridgestone Turanza EL42 RFT tire used in
normal service conditions and in accordance with the
manufacturer’s warnings and instructions, covered by
this warranty becomes unusable for any reason within
the manufacturer’s control, or as a result of a road hazard
during the first 25% of useable tread wear or within the
first 12 months from date of purchase (proof of purchase
and purchase date required), whichever comes first, such
tire will be replaced free of charge, (excluding taxes and
disposal fee) with a new Bridgestone Turanza EL42 RFT
by an authorized Bridgestone/Firestone Run-Flat
Certi-fied Retailer Mounting and balancing included
PRORATED ADJUSTMENT PERIOD
If after the first 25% of useable tread wear or after 12
months from the purchase date and before wearingdown to 2/32nds of an inch of tread depth remaining (i.e.,worn down to the top of the built-in indicators in the treadgrooves) or before 5 years from date of purchase (proof ofpurchase required), or if this is not known, then 6 yearsfrom the date of manufacture, whichever occurs first, anyBridgestone Turanza EL42 RFT covered by this warrantybecomes unusable for any reason within themanufacturer’s control, or as a result of a road hazard tireand if the tire was in normal service and used in accor-dance with the manufacturer’s warnings and instruc-tions, the tire will be replaced at a price determined bymultiplying the percentage of used tread wear times theBridgestone retailer’s then current regular selling pricefor the replacement tire(s) Taxes, mounting, balancing,and other service charges and tire disposal fee will beadded to this price
WHAT THE WARRANTY DOES NOT COVER
1 Irregular wear or tire damage due to:
A Failure of the low tire pressure monitoringsystem
B Improper use or operation Including, withoutlimitation, failure to maintain inflation pressure
in the ordinary course, overloading, use of animproper rim, vehicle misalignment, wheel
imbalance, improper brake adjustment, wornsuspension components, improper mounting ordemounting, misuse, misapplication,negligence, tire spinning, tire chain damage,chemical contamination, fire or other externallygenerated heat, water or other materialentrapped inside the tire during mounting, tirealteration, racing or competition purposes, tiresealants or balancing materials, failure tofollow the manufacturer’s instructions andwarnings on the use and care of the tire
2 Tire repair and any damage, irregular wear, or otherproblems after a tire is repaired;
3 Ride disturbance claims submitted after 1/32nd inch
of tread wear and/or for four or more tires from thesame vehicle;
4 Claims for irregular wear;
5 The cost of applicable federal, state, and local taxesand tire disposal fees;
6 Tires purchased and normally used outside the UnitedStates; Tires used in commercial service;
7 Claims for weather/ozone cracking after 4 years fromdate of manufacture; and
8 Failure to observe the maintenance and tire careinstructions described elsewhere herein
Trang 24“LIMITED WARRANTY” Provisions for
Bridgstone Turanza EL42 RFT (Run-Flat
Technology) Tires
Replacement Warranty If you receive a tire under this
warranty, the replacement tire will be covered by the
warranty then in effect on that replacement tire
Where to Go Due to the special requirements of the
Bridgestone Turanza EL42 RFT tire, you must return to a
Bridgestone/Firestone Run-Flat Certified Retailer Call
toll-free 1-877-BFS-4RFT (1-877-237-4738) for the name
of the nearest Bridgestone/Firestone Run-Flat Certified
Retailer
Replacement Price in Canada In Canada, the tire
will be adjusted at dealerships (subject always to dealer
discretion) at a predetermined “Adjustment Price”
CONSUMER RIGHTS
This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state and
in Canada from province to province
CONDITIONS AND EXCLUSIONS
TO THE EXTENT PERMITTED BY LAW, BRIDGESTONE/
FIRESTONE, INC DISCLAIMS LIABILITY FOR ANY
CON-SEQUENTIAL DAMAGES, LOSS OF TIME, LOSS OF
VE-HICLE USE, AND INCONVENIENCE
Some states do not allow the exclusion or limitation ofincidental or consequential damages, so the above limi-tation or exclusion may not apply to you
These warranties apply only to consumers actually usingthe tire in the United States For warranty conditionsoutside the United States see your local Bridgestonedistributor
Obligations under the policy may not be enlarged oraltered by anyone
OWNER-USER’S OBLIGATION
When making a claim, you must present proof of ship, pay applicable service charges and taxes, completeand sign the customer section of the Bridgestone/
owner-Firestone Limited Warranty Claim form, and returnthe tire
It is the owner-user’s obligation to operate tires withinload and specification limits and at cool air pressurespecified by Infiniti for load and speed according toindividual tire size, type and load capacity except duringrun-flat operations It is the owner-user’s obligation tomaintain proper alignment of wheels, and to maintainproper tire/wheel assembly balance
Proper tire care is necessary to obtain safe performanceand maximum mileage and wear from a tire
THE WARRANTOR
The warrantor of Bridgestone* RFT tires is:Bridgestone/Firestone, Inc., ATTN: TechnicalServices, One Bridgestone Park, Nashville, TN37214
For Customer Assistance:
1-800-847-3272
Note: For your convenience, your nearest authorized
Infiniti Dealership will also assist you withyour Tire Service Requirements
SAFETY INFORMATION
Any tire, no matter how well constructed, may fail inuse as a result of puncture, impact damage, improperinflation, overloading or other conditions resultingfrom use or misuse Tire failure may create a risk ofserious personal injury or property damage Toreduce risk of tire failure, we strongly recommendyou read and follow all safety information contained
in the “Important Tire Safety Information” section ofthis booklet, the tire placard in the vehicle, or the
“Owner’s Manual”
* See page 19 for Limited Warranty applicable to other Bridgestone tires.