We would sincerely thank the leader of the company, along with uncles,brothers, sisters worked at Thang Long Informatics JSC, especially, the women infinances and accounting office of th
Trang 1Class: Advanced Business Administration course 54
Major: Advanced Agribusiness Administration
Instructor: Master, Nguyen Thi Hoang Giang
HANOI – 2011
Trang 2TABLE OF CONTENT Page
CHAPTER 1: BACKGROUND TO THE REPORT
CHAPTER 3: BUSINESS DESCRIPTION
Trang 3This is the first internship of us We are students and do not have much
experiences in the research Moreover, we could not avoid many mistakes in this internship
So, we should sincerely thank the board of the school, and all the lecturers in thegroup practice of teaching science Accounting & Business Administration has beenhelping and guiding our group during practice and make this thesis
We would sincerely thank to the vice president Nguyen Dang Tan from ThangLong Informatics Joint Stock Company helped us into internship in company
We would sincerely thank the leader of the company, along with uncles,brothers, sisters worked at Thang Long Informatics JSC, especially, the women infinances and accounting office of the company has helped us in the process tocollecting data and information for the report
And especially, we would sincerely thank Master Nguyen Thi Hoang Gianghelped us to edit some mistakes in this report and complete it
CHAPTER 1 BACKGROUND TO THE REPORT
1.1 The rationale behind the research topic
Trang 4Along with the development of the world, nowadays, Vietnam's economy is ontrack to thrive on almost all aspects The business was born more and more Toimplement the management, media, security work The business is indispensable avery important factor is that informatics technology Informatics Technology is a hugerole in the operation of a business: human resources management, timekeeping,internal communications, external communication with partners, confidentialinformation security with high technology Interested in this problem, our group haschosen to research the business situation of the Thang Long Informatics Joint StockCompany as research subject.
1.2 Major research objectives
1.2.1 The general objective:
Describe the current business status of the company in recent years From which,
we find the ways to step up production and business operations of company in thefuture
1.2.2 The specific objectives
- Understanding of human resources, finance, types of commodities in the market
- Assess the situation of the company in recent years
- Infer the gained achievements and shortcomings
1.3 Scope of research
1.3.1 Space: Research at the head office:
THANG LONG Informatics Join Stock Company
No 10 Dinh Cong Trang Street, Hoan Kiem, Hanoi
Trang 5- New data sources: collecting by interview employees in the company.
1.4.2 Data processing: Based on Excel spreadsheets.
1.4.3 Data analysis: Described statistical method and compared statistical method.
1.5 Main research questions
- How does our company recruit employers?
- How are the financial resources of the company? How is the rate of borrowingcapital/equity?
- How is the result of business activities? Profit or loss?
- What indicators are used in evaluate the effectiveness of production and businessoperations of company?
- What year that the capital is used most effectively?
CHAPTER 2 INTRODUCTION
2.1 History of development
Trang 6THANG LONG JSC Informatics (iThangLong) established in 2007, activities inthe field of design solutions consultancy, construction and software development,integrated solutions in the field of information technology.
The founder and executor of Thang Long Informatics JSC was working long andextensive experience in the technology sector through collaboration with firms ofsoftware engineering and hardware famous such as NEC, SUN Microsystems, IBM,Hewlett-Packard (HP), Dell, Fujitsu, Oracle, SAP, Microsoft, as well as a history ofworking closely with the projects of information technology with major technologycompanies in the country
One of the iThangLong company key is developing applications of biometrictechnologies According to which, iThangLong providing security solutions,biometric identification (fingerprint identification, iris, .) application in securityapplications such as electronic passports, crime prevention, building crime database ,building population database, the application of electronic identity card,
Exploit the strength of expertise, seasoned experience and capacity to providesuperior service, iThanglong identify business trends, technologies and build a totalsolution to assist clients
• Access to new markets
• Increase revenues in the current market
• Improve operational efficiency
• Complete the supply of products and services to market
With that goal, we constantly set up and develop deep relationships withorganizations and leading groups in the field of information and communicationtechnology Market share is continuously expanded over the years is testament to theinternal resources and our potential development
Trang 7With the engineers are experienced and trained at home and abroad, nowiThangLong is on the way to become a software manufacturer has extended theproduct range, and supply the integrated package for customers in Vietnam,advancing to export products to foreign markets through the cooperation anddeveloping with the reputation hardware and software firms in the world.
Catch up the trend of information technology and telecommunications, thedevelopment of online services on the mobile and internet technology, iThanglongactively expanding investment strategy to diversify business obtain informationtechnology and telecommunications as its foundation
With a strength of human resources, professional business process, practicalexperience and strong commitment, iThangLong stand with customers on eachbusiness path and development
Currently, iThangLong headquartered in Hanoi and a branch in Ho Chi Minh,with the system of organization and management comply with the ISO standards andthe software development process closely, science, served the demand of indigenouscustomers with different demands, customers and partners appreciate
2.2 Location and Contact
HEAD OFFICE
Address: No 10 Dinh Cong Trang Street, Hoan Kiem, Hanoi
Tel: (84-4) 39 33 54 68
Fax: (84-4) 39 33 54 55
Website: www ithanglong com
Email: contact @ ithanglong com
HO CHI MINH BRANCH
Address: 39 / 6 Nguyen Trai Street, District 1, Ho Chi Minh
Trang 8For the company, iThangLong towards building a system of management transparencyand efficiency to raise the sense of initiative and sense of responsibility from leaders toemployees, focusing complete development of human resources policies to create favorableconditions for employees to maximize the capacity and oriented personal career goals.
Besides, iThanglong emphasize building working environment - corporate culture isopen, dynamic with the spirit of respect for the individual, promote solidarity, creativemotivation for employees, attract and retain talent Individual employees of the company areactive and creative
In iThangLong, the brand has the contribution of each individual brand - the bestemployees Each employee is orient branding himself to promoted career and success in life
We understand that the success or failure of the enterprise depends on the dedication andenthusiasm of the employees because they are thrust to the enterprise forward
The business strategy of the next years, iThangLong special interested in thedevelopment of services and solutions with high added value based on the advantages ofhuman resources and capacity to master the technology, market experience and technologytransfer from the prestigious partner
Trang 92.4 Development Goal and Mission
"To become system integrators and software providers with leading-edgetechnology services in the field of information technology, providing reliablesolutions to customer orientation with reasonable prices, maximum effectiveness ofthe customer's investment in ICT"
"Building a sustainable community, the convergence of intellect andachievement of personal excellence"
2.5 The organizational model of Thang Long Informatics Join Stock Company
The chart below is the organizational model of Thang Long Informatics JoinStock Company:
Trang 11CHAPTER 3 BUSINESS DESCRIPTION
3.1 Human Resources
3.1.1 Personnel structure
Total number of employees in the company in 2011: 28 staffs
We are going into analysis shows:
We see that male workers accounted for a large proportion 86% in 2011 Thecharacteristics of work is concentrated, need many times, and solution work fluently.Males are suitable with these characteristics So this is the strength of company
Trang 12Almost females work in accounting There are 4 females That is enough inaccounting and communicated with customers and partner.
From table and chart above, we see that all staffs are high education level(university and master level) So they work effectively This is good condition todevelop company
Considering the age of personnel in 2011:
Age Numbers of people
Trang 13Classification chart by age
3.1.2 Recruitment:
For each company, recruitment is extremely important role Chosen the peoplewith good capable and suitable with job is not easy Ithanglong special interested in athis issue and they spent many time to search for talent
The way to recruit:
Step1: Identify recruitment requirements:
Define clearly the work of each department and the need for additional humanresources, general manager make the decision on the number of employees to berecruited, the position needs to recruit
After the decision, the company will offer requirement: health, work experience,qualifications and achievements
Step 2: Post newspaper (online newspapers, traditional newspaper )
After identifying the recruiting requirements, the company will processrecruitment notice It was widely published by newspapers, newspaper article, flyers,posted on the bulletin board of the company
Trang 14Step 3: received applications and interviews
After posting recruitment notice, the company will spend time to getting resume(direct and online)
After that, the company shall classify records Those people who have a resumewith qualification requirements will be interviewed
Step 4: health checks
The people pass the interview will be check health Only those who had good healthwould be received to work at the company
Step 5: Probation
All new employees were recruited to undergo the trial in one month They willwork fluently If someone is not suitable with work or try hard not to work, theywould be laid-off
After the trial undergo, they will become staffs and work in company
3.2 Suppliers and customers
Suppliers
Ithanglong work in the field of technology, cooperation with technologysoftware and hardware firms in the world known as NEC, SUN Microsystems, IBM,Hewlett-Packard (HP), Dell, Fujitsu, Oracle, SAP, Microsoft and other technologycompanies in the country
These organizations are cooporate with ithanglong provide software andhardware of information technology to customers
Customers
Customers of the company are mainly manufacturers and trading companies andagencies They are required to organize the computer software enables the company'sactivities more convenient
Trang 153.3 Competitors
In the market economy, competitive factors are particularly interested.iThanglong is business competition with each other to achieve a foothold in themarket
In Hanoi, there are many limited liability company has many years ofexperience providing information technology equipment – these are main competitors
of the company
Beside the difficulties, the company also has advantages such as good location,near to schools, agencies, unit of state … This is considered a good location forbusiness Furthermore, field operations staff of the company’s enthusiasm and richdiversity of work, can satisfy even the most demanding requirements In addition, thecompany affiliated with the companies that provide equipment and softwarereputation as NEC, Sun Microsystems, IBM, Hewlett-Packard (HP), Dell, Fujitsu,Oracle, SAP, Microsoft These factors have helped improve the company'scompetitiveness compared to other companies
Although that operated for three years, the company has signed a contract webdesign and software training and software development Provide high-tech equipmentfor many state agencies as customers in and outside Hanoi The company had win thebelief of these customers and create a long-term business relations … The most recentproject is the design of information security software to cooperate with the ministry ofpolice During operation, the company also faced to many difficulties due to not manymanagement experiences to expand more business
3.4 Finance Resource
Table 3.4.1 Table of capital structure of private company shares promoted longlearning unit (1000VND)
Trang 16Table 3.4.2 Table shows some ratio of liability and equity compare with asset.
From the table above, we can see that:
+ The rate of equity / total assets in 2008 is 85.7%; in 2009 is 98.9% and in
2010 is 90.1% These ratios are very high This ratio shows the autonomy of higherbusiness Enterprises are less dependent on external financing
+ Percentage of liabilities/ total assets in 2008 is only 14.3%, in 2009 is 11.2%,
in 2010 is 9.9% These percentages are quite small Therefore, the risk of bankruptcy
of the company when pay of debts is very small
Table 3.4.3 Indicators of the structure of property are shared by Thang LongInformatics company
Trang 172 Short-term receivable 342,661,205 53,859,528 3,243,383,781
4 The ratio of short-term
of the proportion of inventories over the period will evaluate the reasonableness of thereserves However, when analyzing this indicator should pay attention to thefollowing:
+ The value of this criterion depends on the characteristics of production andbusiness activities of each business type Typically, in commercial enterprise,inventory is relatively large proportion compared to other asset classes becauseinventories are basic objects in the business of these enterprises This ratio is also highfor the manufacturing enterprise with a long production cycle, such as constructioncompanies, factories ship … because the products are manufactured may exist within
a certain time In contrast, in the enterprise business services, such as hotels,entertainment, loading … inventories low proportion Looking at the above tableshows: percentage of inventory in 2008 and 2009 are no, and in 2010 is only 8.1%.This is low rate consistent with the business characteristics of the industry
Customer receivable is part of the assets of the business, generated by theenterprise paid for goods and services to customers To calculate the above criteria areoften used data from code 131 “debts customers” on BCDKT This indicator reflects