NfiNl£llCllU •• • NANG un; co BAN CUA CAN BO QUAN i t PHONG CH0C NANG TRONG CAC TRUdNG DAI HOC IMS NGHltMIHI THAW TOMTAT Bii ViSt aicip ain dcnSng li/o (NL) tiSubiiu nii trfi trong ho^l ding quinllc0a[.]
Trang 1NANG un; co BAN CUA CAN BO QUAN i t PHONG CH0C NANG
TRONG CAC TRUdNG DAI HOC
IMS NGHltMIHI THAW
TOMTAT Bii ViSt aicip ain dcnSng li/o (NL) tiSubiiu nii trfi trong ho^l ding quinllc0acint>9quinlf
ptidng diO^ nSng: NL thlcli Ong, NL Oil mii vi NL sing (ao, giOp trudng phdng (TP), phi tniing plidng
(PTP) chiic ning giii quyit mit cich t6t nhit cic dng viic vi dc mdi quan hi theo chCic ning nhiim
vu die thO cOa minh tmng tnjing dai hoc
n Miia: Cin bi quin If, phing c/iiJc ning, ning /tro, ning /yo ca bin
I.OI^tvlndi
Xuit phdt tCf quan dilm "Qudn 11 Id mfit khoa
hpc Qudn 11 cQng Id mfit nghfi thufit", td dd d l
nhin manh din tinh ngh$ thudt trong qudn It (QL)
Tuy nhifin, vdi mii mfit dii tuang cdn bfi qudn II
(CBQL) khde nhau lai ySu d u ede nguyfin tie khdc
nhau trong nghS thufit qudn 11 Vdi CBQL phfing
chdc ndng (PON) trong trudng dai hpc, id CBQL
d p tmng - d p tham muu duoc xem id nhifim vy
chlnh thi ngodi nguySn tic QL phdi khoa hoc, phdi
11 cdc mil quan hS vdi d p trSn, ding d p vd d p
dudi id vfi cQng quan trong, mang Unh ddc thO Td
dfi d l xuit vd nhin manh din cde ndng luc (NL)
tiSu bilu, nii tlil trong hoat dfing qudn II cda CBQL
PCN nhu: NL thich dng, NL dfii mdi vd NL sdng
tao, glQp tnrdng phing (TP), phfi tn.ring phfing
(PTP) chdc ndng gidi quylt mfit cdeh tit nhit ede
cfing vific vd cdc mil quan hS theo chdc ndng
nhifim vg ddc thCi eua minh trong trudng dai hpc
2 Cic khdi nifm ca l>dn
2.1 Quin II vi cin t># quin II
C i rit nhilu cdc djnh nghTa khdc nhau v l
qudn li, song tyu tmng lai diu eho ring, hoat dfing
qudn li id cdc tde dfing cd dinh hudng, cfi chQ dich
qudn II (ngudi bj qudn II) trong mfit t i chdc nhim
Idm cho tfi chdc vfin hdnh vd dat dupc mgc dich
eua t i chdc Theo dfi, nhd nghiSn cdu An Napu
F.F dd rit nhin manh: 'Qudn II id mfit khoa hpc vd
Id mfit nghS thudt tdc dfing vdo mfit hfi thing xd
hii, ChQ ylu id qudn 11 con ngudi nhim dat dupc
mit mgc tifiu xdc dinh"'^>
Ngudi thyc hifin ede hoat dfing QL dfi
trong mfit t i ehde thi chlnh Id cde cdn bfi qudn
11 (Manager) Hp chlnh Id nhdng "nhac trudng"
'cd trich nhiim phin b6 nhin luc vi dc nguin
luc khic, chl din sv vin hinh da mfl bi phin
hay toin bt t6 chCrc di td chOc float ding ci hiiu
qui vi d^t din mijc dich"" Trong hoat ding cQa
• TnKmg OH Glto dve-BHQG H i N4i
tnrdng dai hpc, CBQL dup'c phdn loai theo dp
QL bao gim CBQL d p thip nhit, hay cfin gpi CBQL tuyln diu (first - line manager) nhu chO nhifim (CN)/phfi chQ nhifim (PCN) bfi mfin thufic khoa, CBQL d p tmng gian (middle manager) nhir trudng khoa (TK)/phd trudng khoa (PTK)/lnrdng phing (TP)/ph6 tnrdng phfing (PTP) thuic tnrdng
vd CBQL d p cao (top manager) nhu HiSu trudng (HT)/Ph6 Hifiu tnrdng (PHT)
2.2 Phdng chUc ning vi CBQL phdng ChiK ning trong trvdng d^l hgc
Phdng chdc ndng id mfit dan vi d u thdnh nSn mfi hinh to chdc trudng dai hpc d nyfiv ta, dupc quy djnh trong Dilu ifi trudng dai hpc: "Cdc phfing chdc ndng cd nhiSm vg tham muu vd glQp hifiu tnrdng trong vific qudn ly, ting hpp, d l xuit y kiln,
t i chdc thyc hifin ede efing vi$c theo chdc ndng, nhiSm vg dupc hifiu tnrdng glao""^ Theo dfi, trong mfit trudng dai hpc, cdc phfing ehde ndng chlnh
id bfi phdn d g thdnh nfin bfi mdy glQp viSc, tham
muu, tu vin cho Hifiu trying trong vifie qudn tj vi
triln khai ode hoat dfing cua Nhd trudng
Cdn bfi qudn ly d p phfing chdo ndng bao gim Tnrdng phfing (TP) vd cdc Phfi tnring phfing (PTP) Oilu lfi trudng dai hpc quy djnh: "Odng diu eho trudng phdng id cde phd tnrdng phing ""
Trong mit trydng dai hpc, TP/PTP chlnh Id CBQL
d p tmng gian (middle manager) gida Ban Gidm hifiu vd cde dan vj ddo tao, nghiSn cdu vd phgc vg
khde trong tiudng Hp'/d nhirng nguii tiip thu chi toin diin tir CBQL cip cao vi thuyin Hi chUng thinh nhOng muc tiiu vi ki /loac/i chuyin biit hem, rling IS hon, cu thi han cha CBQL Up thip dihithtrc hiin'''' Nhung, xdt v l chdo vy, TP/PTP
tuang duang vdi trudng khoa, phi trudng khoa thuic trudng Hp cin cfi quyin thda ISnh Hifiu tnrdng d l chl dao, tu vin, hudng din vd t i ehde triin khai ede quyit dinh cua HiSu tnrdng cho cdc dan vi ddo tao, nghiSn cdu vd djeh vg khdc trong trydng dai hpc thuic ITnh vyc phy trdch
Trang 2Cd rit nhiiu i3jnh nghTa v i NL vd khdi ni$m
ndy hiin aang thu hot sy quan tdm cOa rit nhiiu
nhd nghidn a>u, ddc bi$t trong giai dogn hi$n nay
khi md gido dgc Vi$t Nam dang ehuyin din ti>
gido dgc kiin thdc sang gido dge likp cdn NL
Ndng lue tiieo cdeh hiiu thfing thudng chlnh
Id 'khd nSng v$n dyng nhdng kiin tfjdc, Idnh
nghi&m, k9 nSng, thdi dd vd hOng thd di hdnh
ddng mdt cdeh phO /jgp vd cd hiSu qud trong cdc
tinh huing phong phd cOa cudc sing"
{Qudbec-Ministere de I'Education, 2004)™ Theo Glenn M.,
Mary Jo Blahna (2005), NL du(?c xdy dung gim 03
thdnh td ciu tilic ca bdn: Kiin thdc, KT ndng vd TTidi
do Ndng li/c cOa CBQL PCN chlnh Id kit tinh cua
ede kiin ttidc khoa hgc, kT ndng qudn II vd ede phim
chit cOa ngu'di Idnh dgo tnsng mdt tiubng dgi hoc
3 Cdc nguyin t i c vd ydu c i u trong ho^t d$ng
qudn If ci^a CBQL phdng chdv ndng trong
tru'dng d^i hpc
3.1 Tinh khoa hgc trong ho^t d^ng qudn II
phdng chire nSng
Hi$n nay, QL hay QLGD dd phdt triin thdnh
mfit ngdnh khoa hQC, cfi h$ thdng l[ lu$n riing Dk
QL tdt, khfing nhdng CBQL ein phdi nim vdng
cdc ludn diim ca bdn cGa KHQL md cfin phdi ndm
vdng cdc quy ludt ca bdn v i s\jf phdt triin ci3a
ngdnh nghe dang QL, ddi vdi CBQL phfing chdc
ndng ti'ong tnrdng dgi hpc thi ehlnh Id phdi nim
6u7C cdc quy luit phdt triin cua gido dgc, ddc bi$t
Id gido dgc dgi hQc
Nguyin tic khoa hoc trong QL chlnh Id
nguyin &c nin tdng md mudn QL tdt, cdc CBQL
phfing chdc ndng khfing t h i bfi qua QL vdn dd Id
mfit khoa hpc QL mang tfnh khoa hpc Gida cdc
ngdnh khoa hpc lufin lufin cfi mdi quan h i bi$n
chdng, tdc dfing qua Igi, hd trp lin nhau Diiu
ndy dfii hfii ede CBQL cip phfing chdc ndng ti'ong
tiudng dgi hpc phdi cfi nhdng kiin thdc khfing
nhdng chuyin sdu v i khoa hpc QL, md cfin cfi
khdc nhu- KHTN, KHXH&NV, triit hpc, diiu khiin
hpc, khoa hpc phdp ludt, khoa hpe v i con ngudi,
die biit Id khoa hpc gido dgc, tiong dfi cfi Tdm II
hpc sir phgm, Sinh II hpc Ida tudi, gido dgc hpe,
xd hdi hpc gido dgc, kinh t i hpe gido dgc, Cdc
CBQL cin phdi nh$n thdc du-pc quy lu$t vdn hdnh
cua cdc khoa hpc dfi vd vdn dgng tdt quy ludt trong
qud ti-lnh QL
Bin cgnh cdc kiin tiidc khoa hpc nin tdng,
CBQL PCN tiong tivdng dgi hpe cin phdi biit vdn
dgng vd kit hap hdi hfia cdc phu'ang phdp qudn II
khoa hpc, phdi kit hpp vdi cdc cfing eg, phuvng
tiin hiin dgl trong QLGD nhi/ phirang phdp do
lu'dng djnh lirpng hi$n dgi, phu'ang phdp dg- bdo
sd dgng mdy vi tinh, mdy Fax, diin thogi, email, mgng Intemet,
Qudn If gido dgc !d mfit dgng lao dfing ddc bi$t, md nit ddc tiung cua nfi Id tinh tich cg^ sdng tgo, chO dfing d i xuit cdc ddi mdi, Id ndng Ig-c nhd tiirdng ti>ng bu'dc thg'C hi$n du'pc mge tidu
sd mgng cOa minh Tuy nhiin, cdc CBQL PCN
chu nghTa hay QL theo 'ji mudn chii quan, duy 9
chl, hodc md mim, ttiiiu ca sd khoa hpc Do dfi, cdc TP/PTP chdc ndng nhit thiit phdi du'pc ddo vdng h i ttidng If ludn v i QL giOp cho hp cfi tu-duy h$ ttidng Cfi nghTa ring, mudn Idm CBQL till phdi hpc, vd phdi hpe mfit cdeh bdi bdn, khoa hpc nhu' cdc ngdnh nghi khde ehd khfing thi Idm ttieo "kinh nghiim chu nghTa" duyc Mdt khdc, mdi mfit phfing chdc ndng trong tnjdng dgi hpc diu cfi mfit ddc thCi khdc nhau, nhim phgc vg cho chdc ndng nhiim vg hing cQa tru'dng dgi hpc Id ddo tgo nghiin cdu khoa hpc vd phgc vg cfing ddng
Do dfi, d i phgc vg cho eOng tde ddo tgo tdt, CBQL Phfing Ddo tgo Igi ydu ciu phdi cfi nhdng kiin ngdnh nghi cfi lidn quan CQng nhir vdy, CBQL kiin thde khoa hpevd ede NL qudn II khoa hpc, Nhu' vdy, d i dim bdo du-pc nguyin tic vd cdc yiu ciu v i tinh khoa hpc trong QL, CBQL phfing chdc ndng khfing ch? phdi trang bj cdc kiin tiidc nin tang v i KHQL vd cdc khoa hpc khdc, d$c bifit
Id KHGD, phai biit v$n dgng cdc phirang phdp
QL khoa hpc, phii duvc ddo tgo, bdi dirdng mfit cdeh bdi bdn, khoa hpc, trdnh QL theo chQ quan, kinh nghiim Nhu'ng, chi nhu* thi thi vin chu-a dQ, ehu'a t h i tgo nin mfit nhd QL tdt vd ehu'a ttii giOp
td ehde dgt dupc mgc ttiu d i ra m$t cdeh hiiu qud nhit Tinh khoa hpc mdi chT Id diiu ki$n can song hdnh tiong hogt dfing QL, Id hai mdt cOa mfit hogt dfing Diiu ndy tgo ndn phong cdeh QL ddc tiung cQa tdng ngu'di, quyit djnh phin Idn din si/ tiidnh bgi trong qud ti'lnh gidi quyet cfing vific
3.2 "Hnh ngh^ thu$t trong hoft d^ng qudn
II phdng chire ndng
Niu nhu* tinh khoa hpc trong QL d i cao sg'
bdi bdn, <A\\n\\ xde, chuin tic thi tinh nghfi ttiudt
Igi tip trung (^Ci y din sg* linh hogt, uyin chuyin, sdng tgo, mim dio trong vi$c xd li cdc vin d i cOa QL
Nghi thudt QLGD dirpc xem Id 'hpp kim* cOa KHGD, KHQLGD, kinh nghifim QLGD vd sdng tgo cija chu tiii QLGD Han ai hit, TP/PTP chdc ndng dgng nfi cho phCi hpp vdi diiu ki$n khdch quan
S((75-TllAll&l/2>IS«9
Trang 3tuySt dii khfing dupc eoi id don thuie van ndng
ndo Chlnh V.l Lfinin dd phS phdn: "Sdng tdc ra
mfit dan thuic nhu thi hay mfit nguySn tic Chung
nhu thi cd thi dQng cho mpi tnrdng hpp thi thdt
id mfit hdnh dfing 16 bich" Trong khi dfi, thye tiln
gido due lai vfi cOng phong phQ vd dly biln dfing
Mdt khdo, hoat dfing QLGD lai Id hoat dfing thufic
ITnh vyc thyc tiln, dfii hii ngudi QL phdi lufin lufin
xd li cdc tinh huing khdc nhau Nhyng xu II nhu
ngudi, NghS thuSt d ddy chlnh id sy thi hiSn ndng
lyc QL cua tdng ed nhdn TP/PTP, Id sy kit tinh
cQa kiln thde, hfi thing cdc kl ndng nhu: kl ndng
nhfin bilt, kl ndng sd dgng phuang phdp, kl ndng
chQng, vd cd ddc dilm riSng v l phim chit, thdi
d i cQa ChQ thi QL nhim thyc hiSn cd hiSu qud
myc tiSu d l ra
Dii vdi CBQLGD nfii Chung vd TP/PTP CN
nfii riSng trong cdc trudng dai hpe, ngodi vific nim
vdng cde khoa hpc v l QLGD thi nghfi thufit trong
qudn 11 id khfing thi thilu Hp khfing thi cd cdng
nhlc trong vific xd II cdc cfing vifie theo nguySn
tie, md dfing hdnh cQng cde nguyfin tic Id sy linh
hoat Nhit id vdi vi tri vifie ldm cQa hp id ddng
diu mfit dan vi hdnh ehlnh trong trudng dai hpc
ChQng ta dang kfiu gpi cdi cdeh, dii mdi cde thO
tyc hdnh ehlnh, gidn lupc cde gily td khfing d n
nlu ed cdng nhlc vd nguySn tic, thi dfii khi sfi
ldm chdm vifie Gidi quylt cfing vific khfing kip
thdi cQng ding nghla vdi vific b i id co hfii vd dnh
hudng din myc tifiu chung, ldm dng kinh phdc
CBQL ndo dfi 'qud nghfi thufif, khfing d l y din
quy trlnh, din cdc quy ludt khdch quan thi nhilu
khi hay dua ra cdc quylt dinh "trfin trdi" thilu thyc
tl, cQng khfing thi glQp phfing minh hay Nhd tnrdng
dat dupc cdc mgc tifiu mong muin
VI vdy, nguyfin tic khoa hpc vd nghfi thudt
trong QL id lufin iufin gin bd vdi nhau "Nlu chl
ChQ y din nghfi thufit thi hoat dfing cua nhd QL
ding", "bay bing" vd kit qud hoat dfing thilu bin
vdng, khfing i n dinh, ed tinh may rui Ngupc iai,
chl ChQ y dSn tinh khoa hpc thi d l rai vdo cdng
nhlc, mdy mfic, gido dilu"'^' Cfi nghTa ring, mfit
dQ cdc ndng lye cQa mfit "nhd Idnh dao 360°*, nhd
LOQL d p trung trong nifit trudng dai hpe
2.3 Tinh Unh ho^t trong cic mol quan hi
Nghfi thudt qudn 11 d l eao nguyin tic linh
hoat trong viSc xd 11 cdc vin d l cQa qudn 11 Oil
nhin manh trong vific dng xd gida cdc mii quan
hS Ci thi eoi ddy id ndt rit ddc thQ eOa cdn bfi qudn
11 d p tmng
Linh hoat trong cdc mii quan hfi id cdi md Hdn Phi Td gpi Id "thudC 06 chlnh Id sy khfin khdo, quyit ode tinh huing Id nghfi thudt dQng ngudi, nghfi thudt giao tilp dng xd, "hilu ngudi hilu minh", "bilt du bilt ddng" trong mpi hoat ding QL NguySn tdc linh hoat trong qudn 11 v6 cQng quan trpng dil vdi ode nhd QL d p trung nhu trudng phdng, ph6 tnrdng ph6ng chdc ndng 06 chlnh Id nguySn tie QL eOa 'nhd Idnh dao 360°* Theo John C Maxwell, chuySn gia, tdc gid vd diln gid nii tilng t h i gidi v l nghS thudt idnh dao, trong euin "Nhd Ldnh dao 360°", Ong dd khlng dinh; "nhd idnh dao d p trung se nim d trung tdm khii d u quan h$, xoay quanh id idnh dao dp cao, ISnh dao ding d p vd d p dudi O'ng vdl moi mdt phing quan hfi, nhd idnh dao d p tnjng s l c6 nhdng nguySn tic dil nhdn xd thi ridng, dfi id sv tdn tdm vdi d p trfin, sdng suit vdi cap dudi vd oil md, chdn tinh vdi ding dp"™ Cfi nghTa ring, dii vdi CBQL phfing chdc ndng trong cdc tnrdng dai hpc, thi mit trong nhdng nguySn tie khfing thi thilu trong nghfi thufit quan 11 id phdi bilt xu 11 linh hoat cdc m^ quan hS xung quanh, bao gim
ed quan hfi vdi d p trfin (Hifiu trudng/Phi HiSu trydng), quan hfi vdi d p dudi (ChuySn vifin) vd dao phfing/LSnh dao trung tdm)
O l xd 11 thdt tit cdc 'khii clu quan hfi" d6, mii CBQL d p phfing chdo ndng trong trudng dai hpc d n phdi cfi nhdng ndng lyc idm vi$e cQng het sdc ddo thCi, dfii hoi sy sdng tao, linh hoat vd kliS ndng thich dng cao vdi sy thay dii
4 iUlit s i ndng i f ^ ca bdn cua CBQL phfing chdc ndng trong trvdng d^i hpc
4.1 Ning l{rc thich img
Ndi din sy thich dng, tdc Id nil din sy thay dii vd Ijhd ndng cua con ngudi dii vdi sy thay doi dfi Oil vdi CBQL d p phing chdc ndng, id CBQL
d p trung trong mfit tnrdng dai hpc, thi se luin lufin
d trang trang thdi "nim d trung tdm khii d u quan hfi, xoay quanh id idnh dao d p cao, Idnh dao quan hfi dfi id nhdng nguySn tic dii nhdn xd till riSng Do dfi, NL thich dng vdi sy thay dil trong t6 chdc, linh hoat trong xd II efing vise vd linh hoat trong xu 11 cdc mil quan hfi Id vfi cQng quan trpng dil vdi thdnh cfing cQa CBQL PCN
NL thich dng Id khd ndng duy tri hifiu qud Idm vise vdi cdc nhiSm vy hodc mfii trudng Idm vi$c cfi sy thay dii; dilu chTnh phQ hap vdi cdeh thdc
t i chdc, quy trlnh, cde ydu d u vd vdn hia Idm vific mdi
NL thich dng cOa CBQL PCN dupc bilu hiSn
cg thi sag:
- Khi ning biit chip nhin vi c i ging nSm
bit sy thay (Jj/.- Khi cd sy thay dil trong ca quan
Trang 4hogt cua minh bing cdeh: tudn tiiu vd ttilch dng
vdi nhdng ttiay ddi v i chlnh sdch cQa nhd tiirfing
hay cOa phfing chdc ndng ttiufic phgm vi minh
qudn 11 Difing tiidi sin sdng tim hiiu ttifit kT v i sg'
tiiay ddi dfi chu dfing ttm kiim cdc ttifing tin iifin
quan din diiu kifin Idm vific mdi, mfii tnj'dng vd
cdc chlnh sdch mdi Thi hifin khd ndng hpp tdc
vd chu dfing cua bdn ttidn ttifing qua vific duy ti-|
hifiu qud efing vific ngay cd khi phdi hpp vdi cdc
cd nhdn, cdc nhfim Idm vific cfi vdn hfia vd phong
cdeh khdc nhau
- Khd nSng thay dii phuung phSp ldm vi$c:
Mdi mfit mfii tiirdng khdc nhau cfi mfit phtrang
phdp khdc nhau Mdi mfit chu thi qudn II khdc
nhau cfi mfit phong cdeh khdc nhau Ddng tnrdc
sg" ddi ttiay i y s§ diin ra ddng bfi han d tit ed mpi
mdt cQa hogt dfing QL Do dfi, thay ddi phu'ang
phdp Idm viic Id yfiu ciu tit yiu d i thich dng
- Khd ndng thuyit phyc nhOng ngudi lidn
quan: Ddng thdi vdi si^ ttiay ddi phuang phdp Id
phdi biit tiiuyit phgc nhdng ngu'di xung quanh
ttiich dng ttieo Muon v$y, tiirdc tifin CBQL PCN
phdi biit ^ i u ChTnh ttidi dfi phi^ hpp, phdi xem s\f
thay ddi dang diin ra chlnh Id ea hfii d i hpc hdi
vd phdt triin, chu y din cde Ipi Ieh eua sg' ttiay
ddi han Id cdc hdu qud Bfin egnh dfi ngudi CBQL
phdi Id ngu'di dau tiin chO ddng diiu chTnh cde
viin cip dudi vd thuyit phgc nhdng ngirdi xung
ttieo vd hiiu dirpc ede mdt tich cg-c cua si/ ttiay
ddi dfi
4.2 NSng l{re ail mdi
CBQL phfing chdc ndng tiong tnrdng dgi hpc
dupe xem Id cfi NL ddi mdi khi hp cfi khd ndng
xde djnh du'pc vd dua ra dupc ede gidi phdp nhim
ddi mdi cdc diiu kifin Idm vific cQa trudng, cOa
phfing hay cQa phgm vi Unh vg'C minh phg trdch
Td dfi, hp cfi khd ndng thd nghifim cdc gidi phdp
theo nhdng phuang dn khdc nhau, cfi ttii mdi
mfit phin hodc b3dn bd 6k gidi quyit cdc vin d i
do phfing qudn II Hp cfin Id nhdng ngudi biit tfin
dgng nfi vdo mgc dich ddi mdi
Ndng li;c ddi mdi cua CBQL PCN dupc biiu
hiin cg ttii d nhdng (^im sau:
- Nh$n thCfc duge st/ cin thiit phdi dii mdi:
c6 khd ndng phdn dodn vd di,r bdo tinh hinh, phdn
tich bdi cdnh d i nhfin thiy ring vin d i dfi cin
ttiiit phdi thay ddi ttieo hudng mdi nhim dua
phfing minh hay nhd tiirdng dgt dupc mge tiiu d i
ra bing con dudng hifiu qud nhit
- Phi phdn nhQng gl dd cQ, I9C h$u, kim hdm
S{rphdt then cOa ti c/)dc: c^ khd ndng phdt hifin
nhdng cdi dd cQ, kim hifiu qud vd mgnh dgn phfi
phdn, ttiay ddi chiing
cdi cO, 19c h$u tmng ti chOcr Khi phdt hifin dupc
chlnh xdc nhdng cdi dd Idi thdi, cin phdi tiiay tiii
vd ddi mdi, CBQL PCN phdi Id ngudi diu ttin ttm
tfi) vd ChD dfing 6k xuit phuang dn ddi mdi V) hp
Id ngudi tn/c tiip quan II cdc cfing vifie cOa Nhd tiirdng tiiufic ITnh vi,rc phg trdch, hp hiiu han bao gid hit vin d i nim d dfiu vd ngudi cfi NL ddi mdi
Id ngudi ddm dk xuit, ddm thay ddi vd thuyit phgc
cip tifin cQng nhu cip dudi Idm ttieo
- ThCr nghi&m nhiing phuong dn, gidiphdp dii
mdi: Id ngudi chO dfing d i xuit ede phuang dn vd
cfi trdch nhifim diu ^ u ttong vific dua cde phuang
dn dfi vdo Vhvc t i quan II cua minh
- Khich 1$, huy ddng cdc nguin lyc tham
gia vdo gidi phSp dii mdi: Biit cdeh gidi thfch vd
thuyit phgc cip trfin, ddng cip vd chuyfin vifin eip
dudi 6k mpi ngudi hiiu dupe y tudng cQng nhu
nhdng Ipi Ieh eua ede giai phdp ddi mdi dfi, Idm hp ttiay ddi nhfin ttidc vd l^lch Ifi hp tieh ci,rc tham gia vdo k i hogch, ehuang ttlnh ddi mdi cOa phfing nfii rifing vd ttong todn tiirdng nfii chung
- Ddm chip nhdn h$u qud cOa phucmg dn dii
md'i: Cfi ttii nfii, CBQL cip PCN phdi Id ngudi ddm
Idm, ddm chju tt^ch nhifim ttil mdi cfi ttifi ddi mdi
vd biin sg' ttiay ddi dfi tiidnh nhdng tiiay ddi tidi e^c, nhim dem Igi hifiu qud eao trong cfing vifie
4.3 NSng lyv sdng t^o
Ld khd ndng ttm ra nhdng cdeh mdi d i Idm viic hodc Idm cho cfing vific dfi dupc ttivc hifin nhanh vd hifiu qud han Mdt ngudi CBQL PCN,
ngodi vifie biit ttilch dng vdi sg- thay ddi, biit 6k
xuit vd dp dgng cdc gidi phdp ddi mdi trong efing
vifie nhung niu khfing sdng tgo thi khfi cfi thi 6o\
mdi ttidnh cfing
Ngudi CBQL cfi NL sdng tgo Id nhdng ngudi:
- Cfi nhiiu y tudng mdi mang tinh khd ttii cao
- Cfi nhdng phuang phdp mdi giQp cdi thifin hifiu qui Idm vific
- Cfi khd ndng tgo ra cdi mdi hifiu qud han tifin nin tdng cdi cQ
- Cfi nhdng suy nghT tdo bgo
- Linh ddng vdi nhdng thay ddi bin ngodi
- Sin sdng tiip thu nhdng J tudng mfii -Ddi mfii, sdng tgo khi xdy dg-ng gidi phdp
- Biit xdy dg-ng cde gidi phdp khdc nhau cho
cCing mdt vin 6k
4.4 Mire dp thi hl^n cOa NL dil v<ri CBQL PCN
NL gin vdi sg' ttig'c hifin ttidnh cfing mfit cfing vific cg ttii Do dfi, NL cfi ttii ddnh gid vd lupng hfia dupc ttifing qua mdc dfi hodn ttidnh cfing vific dfi Trfin ca sd cdc biiu hi$n cOa 03 ndng Ig'c tiiu biiu trfin, c6 thi d i xuit 05 mdc dfi biiu hifin nhu sau:
S<f75*TlUNBVZfl19*ll
Trang 5Ndng tuc
NL
Thich dng
NL
Ddi mdi
NL
Sdng tgo
Mdc dfi 1
- Tufin thD
n h d n g
chlnh sdch
thay ddi
- Hifiu qud
Idm vific
ft bj dnh
hudng do
s u thay ddi
- Phdt hifin
dupc mfit sd
yiu td cfi tiii
thuc hifin d i
ddi mdi
- Thg'C hifin
ddi mfii 1 sd
y i u td
- Cfi mfit sd
y tirfing mdi
- S i n sdng
t i i p ttiu
nhdng y
tudng mdi
Mdc dfi 2
- D i i u ChTnh
hdnh vi phi^
hpp, thIch
nghi vfii s u
ttiay ddi
- Duy tri hifiu
qud idm vific
- Tim tfii, d i
x u i t 1 sd gidi
phdp d i Uig-c
hifin ddi mfii
- Nhfin tilde
dupc sg" c i n
ttiiit phdi ddi
mfii
- Mfit sd y
tudng mang
tinh khd ttii cao
- S i n sdng ddn
nhfin nhdng
cdeh tiip cfin
mdilg
Mdc dfi 3
- Tim h i i u v i s v tiiay ddi, chO dfing ttm k i i m nhdng ttifing tin lifin quan d i n s u thay ddi vd ddi v i vdn hfia, mfii trudng Idm vific
- Hifiu qud Idm vific vSn dupc duy tri vd d i n dupc cdi Uiifin tiong
d i i u kifin Idm vific mfii
- Nhfin ttidc dupe vai trfi cua sg- thay ddi ddi vdi cd nhdn vd ddi vfii
td chdc
- Nhfin ttidc dupc cdi
cD, cdi Igc hfiu, c i n tiiiit phdi thay ddi
- Tim tfii, d i xuit nhdng gidi phdp d i thay ddi cdi
- Thd nghifim nhdng phuang dn, gidi phdp ddi mdi
- Suy nghT tdo bgo
- s i n sdng khdo sdt
dd lifiu sdu han d i tim kiim gidi phdp
- Cfi nhdng J tudng hay
- Quan tfim d i n nhdng y
Mdc dfi 4
- Nhfin ttidc rfi dupc
vd thuyit F^gc ngufii khdc v i mfit tich cue
o ^ s u t h a y d d )
- Quan tdm d i n s u thay ddi Id c a hfii d i hpc hfii, ndng cao ndng luc
- Hifiu qud cfing vific cao
- Thay ddi phuong phdp Idm vific phCi hpp
- Thg'C hifin nhiiu phuang dn, g l i i phdp ddi mdi
- P h i phdn cdi cO, Igc hfiu ttong td chdc
- Khlch Ifi cdc ttidnh vifin tham gia vdo gidi phdp ddi mdi
- Cfi nhiiu j ' tudng dfic ddo, tdc dfing mgnh d i n hifiu qud bfi phfin/td chdc
- Ddi mdi, sdng tgo khi xdy dgng gidi phdp
- Xdy dg-ng cdc gidi phdp khdc nhau cho vin d i
Mdc dfi 5
- Tuyfin ttuyin huy dfing dupc nhdng cd nhdn khdc tham gia vdo su tiiay ddi
- GiOp nhGng ngufii lao d^ng trong td chdc nh^n
su ttiay ddi
- Cfi phuang phdp Idm vi$c mdi hifiu qud
Ddm Ui{r nghifim v d chip nhfin hfiu q u i
- Gidi thich rfi cho cdc thdnh vidn trong t d c h d c t h ^ rfivaitaficOasuwi mdi vd huy dOng dupe mgi ngirfii fiam gia vdo qui trinh ddi mfii
- S i n sdng ttii> cdc gidi phdp khdc nhau
- Cfi nhiiu g\i\
phdp mdi, sdng tgo mfii, quan tnpng mang l^i hifiu qud cao cho
td chdc
- Sin sdng chip nhfin sai d l sua S.Kitiu^n
Qudn 11 Id i<hoa hgc, nghfi thudt Oil vdi CBQL
PCN cua mit trydng dai hoc, d i e i thi kkt hap
duye ed tinh l<hoa hoc vd tinh nghfi thudt trong
hoat dfing QL dfii hii phdi cfi nhdng NL nhit dinh
Ba trang s i ode NL ca bdn, OSu biiu ddp dng ySu
d u dfi ehlnh id NL thich dng, linh hoat, NL dil mdi
vd NL sdng tao TCiy theo tdng cd nhdn CBQL md
e i thi dat duoc cdc mdc d i khdc nhau cOa NL Do
di, d i phdt triin dii ngd CBQL ndy trong trudng
dai hgc, thi d n thiit phdi ddo tao, bii dudng d i hg
cfi thi tdng budc dat dugc vd phdt huy cdc ndng
lyc ca bdn nil chung vd dfic biSt Id 3 ndng lyc thiit
yiu nhu trSn
Tdi iifu tham Ithdo
1 T r i n K i i m (2012), Nhdng v i n d i e a bdn ciia khoa hgc qudn II gido dgc, Nxb DHSPHN
2 N g u y i n Q u i e Chl, N g u y i n Thi M } L i e (2010), Bai cuang Khoa hgc qudn ly, Nxb SHQGIHN
3 Thu t u d n g Chlnh phd (2014), D i i u IS tiudng d;! hgc (QB s i 70/204/QD-TTg, ngdy 10/120014)
4 T r i n Khdnh Ode, Trinh VSn Minh (2013),
"Nghifin c d u nhu d u v d xdy d y n g mfi hinh ddo tao theo ndng lyc trang ITnh v y c gido dgc', Q i l i i trgng d i i m d p BHQGHN, md s i QGTD 11.19
5 John C Maxwell (2014), Nhd ISnh dao 3600, Nxb Lao dfing -Xd hfii