TABLE OF, CONTENT INTRODUCTION, OF THE THESISTABLE OF, CONTENT INTRODUCTION, OF THE THESISTABLE OF, CONTENT INTRODUCTION, OF THE THESISCheck in and out of visitors rooms Respond to any inquiries that guests may have Make suggestions for restaurants and activities Guests baggage will be stored Answer the phone and route the call to.
Trang 1 Check in and out of visitors' rooms.
Respond to any inquiries that guests may have
Make suggestions for restaurants and activities
Guests' baggage will be stored
Answer the phone and route the call to the appropriate person
Reservations can be made over the phone
Make arrangements for guests' transportation
Customer service
Customer service department offers an important link between insurance consumers and policyholders, and responds to any client inquiries and concerns Customer service department also give extensive information about the company's items
to potential buyers
Policy service
Keeping in touch with customers and constantly inform them about the products and the company’s policy, so customers and have a grasp on what kind of services they are using and what benefits it will bring in the future
Project Management
Project managers are in charge of project planning, execution, monitoring, control, and closure They are in charge of the overall project scope, as well as the project team and resources, and the project budget
2.1.2.5 Introduction of the Finance and Accounting Department
Figure 2.2: Organization chart of Aviva Vietnam’s Finance & Accounting department