Chuyển Đổi Số - Nắm bắt Xu thế như thế nào ???

Chuyển Đổi Số - Nắm bắt Xu thế như thế nào ???

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EMBRACING CHANGING TRENDS TO

BUILD THE FUTURE

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Thd gidi dang bddc vdo mqt ki nguyOn mdi vdi

I nhirng thay ddi phi thLtdng, trong d6 c6ng cu6c

' I chuydn ddi sd r6ng kh5p tr6n moi linh vUc, d6ng

.vai trd n6n tdng vd ld d6ng hJc cht dao d moi qu6c

gia Trong k,i nguyCn vdi nhfrng thSch thfc vd cd h6i

chUa trJng c6 niy, c5c qudc gia vi doanh nghi6p c6

kh5t vong l6n, tEm nhin thdi dai vd chi6n lddc thrJc thi

s5c b6n c6 thd ldm n6n nhfng thinh qu6 ph5t tridn

vtldt b6c, V6y d5u li c6c d5c trr-ing vi xu thd ctdi ttray

ldn cta thdi dai? Nhfrng n6i dung cta n6ng t6m chi6n

h/dc mA c6c doanh nghiCp Vi6t Nam cEn hJu ,i trong

n6 luc ttridt kd vd tridn khai c6ng cu6c chuydn rtdi sd

cta minh ld gi?

rHdr DAr Ddr rHAy vA rrEr,r B0 BUOc NGoAr

rU rn0ruc HoANG DAr DrcH covrD-lg

Vdi tidn b6 vtldt b6c cta CNTT-TT chi trong mdy

thQp ki qua, thd gidi dd li6n tuc tr6i qua nhtrng ddi

thay mang tinh cdch mang, c6 6nh hUdng nhanh

ch6ng vi s6u r6ng ddn moi linh vUc cia ph6t tridn

kinh t6vd x5 h6i Vio tti6p ki 1970-1980, moi ngUdi

ao u6c vi3 sU ra ddi cta mdy tinh cd nh6n vi stJ hi6n

x.

di€n cia n6 d m6i gia dinh hay bin ldm vi6c Di6u

rJdc ndy dE nhanh ch6ng thinh hi6n thUc v6i stl ra

ddi cta Microsoft nhrJ m6t bidu trJdng Vio th6p ki

1980-1990, moi ngr-tdi Udc ao drloc li6n lac v6i nhau

vi ti6p c6n tdi kho tri thfc c0a nh6n loai d moi ndi,

moi hic v6i tdc d6 tr?c thdi vd kh6ng t6n phi EiEu Udc

ndy c0ng nhanh ch6ng trd thdnh hi6n thUc vdi sU ra

ddi cta Internet vi Google trd thdnh m6t c6ng ty

bidu tUdng Vio th6p ki 1990-2000, moi ngrtdi rJdc

mu6n c6 c6ng d6ng ri6ng dd chia s6 th6ng tin, ki6n

thrlc, vd ngubn ltlc DiEu Udc ndy cfing de trd thanh

hi6n thfc v6i cdc c6ng ty bidu trrdng nhU Facebook,

Uber vi AirB&B Ngdy nay, chring ta dang nu6i

Th" world is entering a new era with the

extraor-I dinaV changes in which the widespread digital

I transformation in all sectors and all countries

play a fundamental role and is the leading driver Governments and enterprises with high aspirations/ era vision, and high enforcement strategy can make gigan-tic development achievements in an age with unprece-dented challenges and oppoftunities So what are the

major characteristics and trends of change of age?

Vietnamese enterprises should be noted in their efforts

on designing and implementing digital transformation?

TIMES OF CHANGE AND LANDMARK PROGRESS FROM THE COVID-lg PANDEMIC CRISIS

Thanks to the tremendous advances of the revolu-tion of ICT, only over the past few decades, the world has constantly undergone revolutionary changes, hav-ing fast and in-depth impacts on all areas of socio-eco-nomic development In the 1970-1980 period, people wished for the personal computer's advent and its presence at every home or desk This wish quickly became true with the advent of Microsoft as a symbol

In the 1980-1990 period, people wished to contact

each other and access humanity's knowledge base anywhere, anytime, with instantaneous speed and no cost This wish also quickly came true with the advent

of the Internet, and Google became an iconic

compa-ny In the 1990-2000 period, people wished to have

their own community to share information, knowl-edge, and resources This wish also turned into reality with iconic companies Iike Facebook, Uber and AirB&B

Today, we are cultivating the desire to develop a

smart society Of the figure, the rapid advance of dig-ital technology will bring in great, comprehensive and

dLrdng khdt vong x6y drJng m6t xE h6i th6ng minh.

Trong d6, tiSn b6 nhanh ch6ng vE c6ng ngh6 s6 sE

dem lai nhfrng ldi fch ldn lao, todn di6n, s6u s6c hdn

th6ng qua c6ng cu6c chuydn ddi sd dang vir sE di6n

ra ngdy cdng manh mE d moi doanh nghi6p, dia

phUdng, linh vUc kinh td - x5 h6i vi qudc gia

Dai dich covrD-1g kd tir kht bing nd d v0 H5n

(Trung Qu6c) vio cu6i n5m 2019 de g6y tdn hai to l6n

vE cu6c sdng vA hoat d6ng kinh td d hEu h6t c5c qudc

gia Thd nhulng, n5 cfing la m6t chen d6ng chr/a tilng

c6, tao n6n brl6c nhiy lUdng tril trong chuydn ddi sd,

' tr6n moi m5t crha cu6c s6ng x5 h6i Kh6o s6t g6n ddy

cia c6ng ty ttl vdn McKinsey(1) cho th6'y chuydn ddi sd

trong doanh nghi6p n6i chung dd dUdc ddy nhanh tU

3-4 ndm so vdi k!,vong truldc khi xiy ra dai dich

Trong d6, b5n hlng trrlc tuydn, phrJdng cdch giao ti6p

' vdi khdch hdng, vir tim hidu dEu ttJ vdo c6ng

ngh6 s6 m6i nh6-t dd n6ng cao hi6u qui kinh doanh vA hi6u lUc

quirn tri ld nhtng linh vUc c6 tiSn b6 nhdy vot

Mdc dir ldi ich mA chuydn ddi s6 mang tai rat tii:m

ting vi dai dich COVID-19 di tao m6t crj hich dic

bi6t, mfc d6 s5n sing cho chuydn ddi s6 v5n con

vddng nhi6u rao c6n kh6ng de vuidt qua, trong d6, tU

duy vi th6i quen cfi thito'ng lA lt.lc cin v6 hinh c6 sftc

y rdt tdn Kinh nghi6m lich sLt cho thdy nhirng trd ngai

niy thrldng xudt hi6n khi thd gi6i dr?ng trUdc nhltng

ti6n b6 vddt b6c v6 c6ng ngh6 ChEng han, vAo d6u

thd ki 20, nhi6u thinh phd l6n nhU London, New York

v5n lim quy hoach ddi han dlta tren gid dinh vii nhip

d6 tdng nhanh cta xe ngua vd nhu c6u ngLta kdo

ThSm chi, nhi6u chuy6n gia cho ring xe hdi s6 kh6ng

thd tro n6n phd bidn vi t6c d6 cdra n6 qud nhanh, g6y

nguy hidm chdt ngr-ldi, kh6 dl/dc xd h6i ch6'p nh6n

Mdt s6 kh5c thi dUa ra l1i do li r6t kho tuydn dung

dudc ldi xe bdi ngh6 niy ddi h6i mdt sd ki n5ng vi

phdm ch6t d5c bi6t Ngiy niy, c6ch tr/ duy niy v5n

thLldng thei d khSp ndi khi th6 gidi chuydn sang thdi

dai CMCN 4.0

Chuydn Adi sd fn6ng ddn thubn ti n6 lrrc d6u td

(ti McKirsey (2020)

64

more profound benefits through the digital

transfor-mation process that is ongoing and will take place more and more strongly in all enterprises, localities, Socio - economic sectors and countries

The COVID-19 pandemic, first seen in Wuhan (China) in late 2019, has caused great losses to life and economic activities in most countries In addition,

it has also been an unprecedented shock, creating a

quantum leap in digital transformation in all aspects of

social life A recent survey conducted by McKinsey shows that digital transformation in enterprises, in

general, has been accelerated for about 3-4 years compared to the pre-pandemic expectatlons In

partic-ular, online sales, ways to communicate with cus-tomers, and investment in the latest digital

technolo-gy to improve business efficiency and governance effectiveness are areas with significant advances

Although digital transformation benefits are

potential and the COViD-19 pandemic has made a

special push, the readiness for digital transformation still has many barriers that are not easy to overcome,

In which old thinking and old habits are often nvisr-ble forces that have incredible inertia Historical

expe-rience shows that these barriers often alse when

there are significant advances in technology in the world For example, at the beginning of the 20th

cen-tury, many big cities like London and Nelry York still

did long-term planning based on the assumption of chariots' rapid growth and the demand for draft

hors-es Even many experts believed that cars would be

impossible to become popular because their speed was too fast, causing a fatal danger, making cars

dlf-ficult to be accepted by society Others said it was

challenging to recruit drivers because it requlred some special skills and qualities Today, this thinking

way is still commonly seen everywhere as the world moves into the 4iR age

Digital transformation is not simply an effort to invest in the application of information technology, but

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(1) McKinsey (2020)

VIETNAIVI'S ENTERPRISES ON THE ROAD OF DIGITAL TRANSFORIVIATIONS

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r?ng dung c6ng ngh6 th6ng tin mi ld m6t c6ng cudc

cii bi6n todn di6n vd s6u s5c nhim khai th5c tdi da

sfc manh thdi dai vd ti6n b6 cdng ngh6, tit d6 n6ng

cao hi6u qui, s[fc canh tranh vi ki6n tao n6n ting c5n

b6n cho hdnh trinh phdt trldn l6u ddi Vi vQy, th6-u hidu

todn c6u vA n6ng tEm tU duy chiSn [fdc d6ng vai trd

dic bi6t quan trong trong cir c6ng vi6c thi6t k6 l5n

tridn khai c6ng cu6c chuydn ddi sd

THAU HIEU XU THE TOAN CAU

Cuc di6n phSt tridn toin ciu dang drJdc dinh hinh

bdi nhffng xu thd chi dao, trong d6 c6c doanh nghi6p

c6n ddc bi6t thau hidu tdm xu th6'dddi d5y khi xem

x6t m6i quy6t dinh d6u tLr cho muc ti6u ph5t tridn

trong tUdng lai.

Xu th6'7: Cdc bi6n d6ng toin c6u ngiy cing dfr

d6i, kh6 ludng, ddi h6i m6i qu6c gia vir doanh nghiCp

ph6i h6i dt ba diEu ki6n: t6m nh)n xa, ,i chi c6i cSch

manh mE vd ,i thr?c gia cttdng n6n m6ng dd vtng

ving trUdc cdc cri s6c kinh td vd moi x5o d6ng trong

khu vrJc vi toin cEu Eai dich COVID-19 lir m6t minh

chfng hidn hi6n v6 quy m6 vi tdc hai cia nhfing bi6n

d6ng kh6 ai c6 thd tudng tudng drtdc tnjdc khi n6

xudt hi6n vE kinh t6, dai dich CovID-19 dd g6y n6n

kh0ng ho6ng kinh td toin cEu vi h6u hdt cdc nUdc

rdi viro suy thodi kinh td trEm trong trong ndm 2020

NhrJ chi ra d Bdng 1, t5ng trrJdng GDP n5m 2020 dEu

th6-p hdn nhiEu so vdi ndm 2019 Hdn nfra, trtt Vi6t

Nam vd Trung Qu6c, niln kinh tdcSc nu6c d6u b! suy

gi6m ndng nE trong n5m 2020, nh6't li Philippines

(-9,5o/o), An d6 (-8olo), vA Th5i Lan (-6,1%) K6t qu6

ld, t5ng trddng binh qu6n ndm ndm giai doan

2015-2020 cta ciic nrJ6c cl6u th6'p hdn so v6i giai doan

2010-2015 Vi6t Nam ld nt/6c duy nh6't c6 st-t suy

gi6m kh6ng d5ng kd (tt 6,20/o xudng 6,10lo) ld nhd

n6 lrrc n6ng cao mr?c tdng trrJdng trong bdn n5m

20L6-20L9 l6n mr?c xdp xi 7o/o trrJdc khi dai dich nd

ra Klnh nghiOm niy cho thdy, tranh thrl tdi da dd

tSng t6c phSt tridn khi thu6n tdi te m6t chi6n tUdc

quan trong 0d c6 thd giff dUOc srlc bEn vfrng khi

khtng ho6ng 6p tl6n

Xu thd 2: GEn k6t todn cEu vd khu vr-tc, m5c dir

cdn ph6i trii qua kh6ng it tr5c trd, sE ngiy cing s6u

it is a comprehensive and profound transformation to

exploit the power of era and technological progress

fully, thereby improving efficiency, competitiveness and creatlng a basic foundation for a long-term devel-opment journey Therefore, global insight and

upgrad-ed strategic thinking play a pafticularly impoftant role

in designing and implementing digital transformation

U N DERSTAND GLOBALIZATION TREN DS The face of global development is being shaped by main trends in which enterprises need to have special

insight eight trends below when considering each investment decision for the development objective in the future

Trend I; Global changes are increasingly intense

and unpredictable, requiring every country and

enterprise to have to meet three conditions; long

vision, strong reform will and awareness of rein-forced foundations to be resilient to economic shocks and all regional and global upheavals The COVID-19 pandemic is a testament to the magnitude and harms

of unprecedented disruptions In terms of the

eco-nomic aspect, the COVID-19 pandemic caused a

global economic crisis, and most countries fell into a

severe recession in 2020 As shown in Table 1, the GDP growth in 2020 was much lower than in 2019 Moreover, except for Vietnam and China, all

coun-tries' economies experienced a severe decline in

2020, especially the Philippines (-9.5o/o), India

(-Bo/o), and Thailand (-6.1%) As a result, the annual average growth rate for the 2015-2020 period of all countries was lower than that of the previous five-year period, 2010-2015 Vietnam was the only

coun-try seeing an insignificant economic growth rate decrease (from 6.20/o to 6.1%) thanks to efforts to increase growth in four years,2016-2019, to

approx-imately 7o/o before the pandemic out-broke This experience shows that taking full advantage to accel-erate development in case of favourable conditions is

an important strategy to be able to maintain sustain-ability when there is a crisis

Trend 2,' Despite facing many difficulties, global and regional integration will be increasingly deepened

s5c, kh6ng chi trong thfdng mai vi d6u tU mi cd

trong du lich, vdn hda vi nh5n thfc xd h6i Mdt trong

nhilng thLl6c do v6 d6 h6i nhAp c0a m6t qudc gia vio

n6n kinh tdtoen c6u li ty trong cta tdng gi6 trithUdng

mai trdn GDP NhrJ chi ra d B6ng 1, Vi6t Nam li m6t

nddc c6 d6 h6i nh6p cao vdi ty trong tr6n 210%, chi

d[/ng sau Singapore (cd ty trong 319%) Di6u niy cho

thai, Vi6t Nam dUdc hLrdng ldi r6t ldn nhLlng c0ng s6

chiu nhtng thilch thfc kh6 luong do d6 h6i nh6p s5u

c[ra minh

Xu th€'3: Thd ki 21 ld "thd ki tr6i day" cia ch6u

A DEc bi6t, Trung Quoc va An D6 - m6i quo-c gia c6

xdp xi L,4 t,i ddn vi tO-c d6 tdng trLrdng cao hing ddu

thd gidi, sC nEm trong nh6m ba ni3n kinh td ldn nh61

th6 gidi trong c5c th6p ky t6i NhU chi ra d B6ng 1,

c5c nddc ch6u A (kh6ng kd Nhet bdn) chi6m ty trong

xdp xi 1/3 quy m6 kinh td toAn cbu V6i sU phSt tridn

nhanh ch6ng cta m)nh, ch6u A dang li d6ng ldc ch[r

dao thrjc ddy t5ng trUdng kinh td todn c5u D6ng

Nam A, vdi sd d6n g6n 700 tri6u vi quy m6 kinh td

hi6n tai xdp xi An D6 vi Nh6t B6n, drJ ki6n sC t5ng

quy m6 kinh td l6n hdn b6n l6n trong ba th6p ki tdi

Vi v6y, c5c doanh nghi6p Vi6t Nam c6n h6t sfc khai

thSc sLl tr6i day cira Ch6Lr A vA su ldn manh cta n6n

kinh t6 D6ng Nam A trong chidn lLIdc ki6n tao tuidng

lai cia minh

Xu th64: D6 thi h6a sE di6n ra vdi t6c d6 nhanh

hdn V6i t'i 16 d6n d6 thi t5ng nhanh vir d?t mfc tr6n

213 dln sd toirn cEu trong ba th6p ki tdi, quy hoach

vi quSn li dO thi sE d6ng vai trd c{c ki quan trong

trong vi6c quydt dinh ndng sudt lao dQng, chdt lUdng

sdng vd phSt tridn bEn virng cta m6i qudc gia V6i Vi6t

Nam, quy m6 c5c thdnh phd hi6n tai dU ki6n s6 tSng

til 1,5 d6n 2,5 lEn trong ba thap ki tdi ViCt Nam sE

c6 th6m nhi6u thinh ph6 c6 tr6n 1 tri6u ddn v6i ha

tEng hi6n dai, Do v6y, chi6n hJdc c0a m6i c6ng ty cEn

tinh d6n nhip cIQ d6 thi h5a nhanh ch6ng d Vi6t Nam

trong thdi gian tdi

Xu th€'5; CuQc CMCN 4.0 d5 vi dang di6n ra vdi

nhip d6 ngdy cing nhanh, 6nh hUdng ngdy cdng s6u

r6ng trong moi mdt cta nEn kinh t6 vd ddi sdng xd

h6i Doanh nghiOp cEn ndm b5t cu6c CMCN 4.0 theo

ba hrldng ch0 dao sau; Hddng thr? nhdt ld tdng hi6u

in tourism, culture and social awareness/ not only in

trade and investment One of the measures of a coun-try's integration into the global economy is its share of total trade to GDP As shown in Table 1, Vietnam is a

highly integrated country with a share of over 2100/0,

making Vietnam only rank after Singapore (with a

share of 319ok) This shows that Vietnam enjoys great

benefits but will also face unpredictable challenges due to its deep integration

Trend 3,'The 21st century is the "rising century"

of Asia Especially, China and India - each with approximately 1.4 billion people and the world's lead-ing high growth rate, will be among the world's three largest economies in the coming decades As shown in

Table 1, Asian countries (excluding Japan) account for approximately one-third of the global economic size.

With its rapid development, Asia is the main driver of global economic growth With a population of nearly

700 million and a current economic size that is nearly equal to that of India and Japan, Southeast Asia is

expected more than to quadruple its economic size

over the next three decades Therefore, Vietnamese enterprises need to fully exploit Asia's rise and the growth of the Southeast Asian economy in their future development strategy

Trend 4: Urbanizalion will take place at a faster rate In the context that the urban population is grow-ing rapidly and will account for more than 2/3 of the

global population in the next three decades, urban

planning and management will play an extremely

important role in determining labour productivity,

quality of life and sustainable development of each country For Vietnam, cities' current size is expected to increase by about t.5-2.5 times over the next three decades Vietnam will have more cities having more

Therefore, each company's strategy should take into account the rapid pace of urbanization in Vietnam in

the coming time

Trend 5.' The 4IR has been happening at an increasingly fast pace, having more and more impacts

on every aspect of the economy and social life enter-prises need to grasp the 4IR in the three main direc-66

VIETNAIVI'S ENTERPRISES ON THE ROAD OF DIGITAL TRANSFORMATIONS

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qua ven hinh kd ci ph6n c[rng vd phAn m6m Trong

d6, c5c c6ng cu qu6n l,i bdng phbn miim, tri tu6

nh6n tao (AI), r?ng dung di6n todn ddm m6y, tidp thi

sd, ngUdi m5y, cdc c6ng cu di6u khidn td d6ng, nhi

mdy th6ng minh, hi6n thitc Ao (VR) vi hi6n thUc

n6ng cao (AR) le nhtng c6ng nEh6 c5n dddc nghi6n

cftu dd [rng dung HLrdng thf hai li khai thdc gi5 tri

tLl hi6u [rng c6ng hUdng vdi d6i tdc, kh5ch hing vi

c6ng d6ng x5 h6i Cdc m6 hinh gEn k6t chia se, d6ng

s5ng tao, g6y quV dai ching Ii nhirng Ung dung dem

lai giii tri ldn trong thdi gian cr-tc nhanh Hurdng thf

ba Ia ndng cao chdt lrJdng ra quy6t dinh trl thu thAp

vi khai thSc hG thdng dt li6u vd n5 ltrc n6ng cao

n5ng ILlc ph6n tich, hoc hoi Vi6t Nam lA m6t trong

cdc nUdc c5 n6 ILtc cao trong n5m b6t cu6c cdch

mang sd Nhtlchi ra d Bing 1, so vdi cdc nrJdc ch6u

A dang ph5t tridn, CNTT c6 mftc th6m nh6p kh6 s6u

vi d6ng g6p kh5 cao viro tdng trito'ng kinh td cta

Vi6t Nam (xdp xi 1,0 7o trong giai doan 2010-2018)

Hdn nita, d6u td vio chuydn ddi sd sO td d6ng tfc

ch[r dao gi[p Vi6t Nam n6ng nhip dd vi tdc d6 t5ng

truldng trong thdi gian tdi Nghia li, n6u Vi6t Nam

dat mr?c tdng trddng 7-8o/o trong 5-10 nim tdi, dLf

ki6n it nh5t 1,0-!,So/o sG l;) do d6u tu vio chuydn d6i

s6 mang lai

ve tudi tho trung binh ngdy cing cao n€n d6n sd

nhi6u ntl6c, trong d6 c6 Vi6t Nam, dang gid di

nhanh trong c6c th6p k,i tdi Thrlc t6' cho thdy, st?c

sdng tao vi sdng d6ng cr}a m6t d5n t6c s6 gi6m srit

khi m[rc d6 gii h5a dat ddn mrJc i/3 d6n sd c6 tudi

tr6n 65 Vi6t Nam hi6n dang d giai doan d5n sd

ving, nghia la ty trong lao d6ng tr6n t6ng d6n sd d

mfc cao Tuy nhi6n, thu6n ldi nAy sG gi6m nhanh

sau khodng 20 ndm nfa Vlo n5m 2045, Vi6t Nam

sG gii nht/ Nh6t Bin nim 2000 Titc tA n6u kh6ng trd

thinh m6t nU6c c6 mfc thu nh6p cao vio n5m 2045,

Vi6t Nam s6 d vdo tinh c6nh "gii trUdc khi gilu" Xu

th6 niy ddi h6i Vi6t Nam phii coi tdng tdc ph6t tridn

ld nhi6m vu d5c bi6t cdp b6ch Do v6y, dAu tU vio

chuydn ddi sd la m6t phLrong cSch hi6u qud vi chidn

lUdc nhSt cho c5c doanh nghiGp vd toAn xd h6i dd

s5n sdng vdi tUong lai, khi ngu6n lao d6ng tre kh6ng

cdn d6i ddo vi x5 hdi ddi h6i m6t ch2't tddng dich vu

ngiy cdng cao

tions as follows: The first direction is to increase oper-ating efficiency, including hardware and software Of the figure, management tools using software, artificial intelligence (AI), cloud computing applications, digital

marketing, robotics, automatic control tools, smart factories, virtual reality (VR) and augmented reality

(AR) are technologies that need to be studied for applicatlon The second direction is to exploit the value

from the resonance effect with partners, customers and the social community The models of sharing, co-creating and crowdfunding are appllcations that bring great value very fast The third direction is to improve the quality of decision-making from data collection and exploitation and to make efforts to enhance the

capa-bility of analysis and learning Vietnam is one of the countries with high efforts in grasping the digital rev-olution As shown in Table 1, compared to other Asian developing countries, IT has rather deep penetration

and makes a rather great contribution to Vietnam's economic growth (approximately l.0o/o in the

2010-2018 period) Moreover, investment in digital

transfor-mation will be the main driver to help Vietnam increase the growth pace and growth rate in the com-ing time It means that if Vietnam achieves a growth rate of 7-8o/a in the next 5-10 years, investment in dig-itai transformation will contribute at least 1.0-1.5% to such growth rate.

Trend 6; The population ls ageing Due to low

fertility rates and increasing life expectancy, many countries, including Vietnam, are rapidly ageing in the coming decades In reality, a nation's creativity and

vitality will decrease when the population aged over

65 accounts for tl3 of the population Vietnam is

cur-rently in the golden population period; that is, the share of Iabourers out of the total population is at a

high level However, this advantage will decrease rap-idly in about 20 years, By 2045, Vietnam will be as old

as Japan in 2000 That is, if Vietnam does not become

a high-income country by 2045, Vietnam will be "old before getting rich." This trend requires Vietnam to consider accelerating development as a, particularly

urgent task Therefore, investing in digital

transfor-mation is the most effective and strategic way for enterprises and the whole society to be ready for the future when the young labour force is no longer

I

Xu th6'7: Phdt tridn bEn vfrng sE ngiry clng dtJ0c

coi trong ve trd thenh y6u c6u "s6ng cdn" trong moi

n6 lrrc phdt tridn Trong xu thd niy, b6o vQ m6i

truidng, d5c bi6t Id chdt h-fdng nr/dc vd khis6 drl$c coi

trong hing d6u Cdc doanh nghi6p g6y 6 nhi6m sd

kh6ng dr/dc rirng h6 vi nhanh ch5ng bi diro th6i trong

thdi gian tdi BGn canh d5, d6u trJ viro ndng hJ0ng t5i

tao nhtl di6n m5t trdi vi di6n gi6 vir c5c c6ng

ngh6-m6 hinh kinh doanh h6 trd n6 lu(c niy sE c5 tEm 6nh

hUdng ngdy cdng l6n

-ldi thd canh tranh v6 hinh ngdy cing ldn Trong xu

thd nAy, c5c doanh nghiCp c6 tri6t I'i kinh doanh

nh6n v5n, coi trong d5c bi6t ldi ich c6ng dbng vir

ngUdi lao d6ng tUdng dbng vdi gi5 tri dem lai cho

khdch hdng vi cht d5u trl sE drJdc tUdng tht/dng

chung tay ctrng c6ng d6ng gi6i quy6t nhtng th5ch

cho doanh nghi6p (Bdng 1)

rAc oQrue cOa cuQc cAcH MANG rHONG rrN

rfr riuc TRUoNG KrNH rH vA nrfu quA

KINH DOANH CUA DOANH NGHICP

Cu6c cdch mang th6ng tin di6n ra trong m6'y th6p

ki qua dd vA dang tEo n6n nhffng bi6n chuydn c5n

birn trong ddi s6ng xd h6i DEc bi6t, n6 d5, dang vi

s6 dem lai nhffng d6ng g6p l6n cho t5ng trUdng kinh

td vi hi6u qu6 s6n xudt kinh doanh (SXKD) cria

doanh nghi6p

T5c tl6ng cria chuydn aldi sdt6i tiing trddng kinh t6'

TrOn tdng thd n€n kinh td, cu6c c5ch mang th6ng

tin 6nh hfdng t6i tdng trL/dng kinh td qua ndm k6nh

chinh sau:

Thil nhdt, n6 girip tdng hi6u qui SXKD vd hi6u ltJc

quin l,i doanh nghi6p DAc bi6t, n6 gi[p giSm gi5

thirnh, md r6ng thi trtldng, vi tdng chdt hldng phuc vu

khSch hdng Trong d6, stl g6n kdt hdp tdc phdt tridn

hO sinh th6i s6, dich vu thrldng mai trUc tuydn, mang

xd h6i, trJ d6ng h6a, trf tu6 nh6n tao lir cdc frng dung

hdng dEu,

dant, and society requires an increasingly higher serv-ice quality

Trend 7,'Sustainable development will be increas-ingly respected and become a "vital" requirement in all development efforts In this trend, environmental

pro-tection, especially the protection of water and gas quality, will be of the utmost impoftance Enterprises causing pollution will not be suppofted and quickly

eliminated in the coming time In addition,

invest-ments in renewable energy such as solar and wind power and the technologies-business models that sup-port this effort will be increasingly influential

Trend 8.' Social responsibility will become an increasingly great intangible competitive advantage

In this trend, enterprises with humane business phi-losophy, attaching special importance to the benefits

of the community and employees as well as the value brought to customers and investors, will be

reward-ed appropriately In particular, effective efforts to

join hands with the community in solving major social challenges will bring great value to enterprises

(Table 1)

IMPACTS OF THE INFORMATION REVOLUTION

ON ECONOMIC GROWTH AND BUSINESS PER-FORMANCE OF ENTERPRISES

The information revolution that has taken place over the past decades has been creating fundamental changes in social life It has especially brought out-standing contributions to the economic growth and production, and business peformance of enterprises

Regarding the overall economy/ the information revolution affects economic growth through the fol-lowing five main channels:

Firstly, it helps increase production and business performance and business management efficiency In pafticular, it helps reduce costs, expand markets, and improve customer service quality In which the

cohe-sion of digital ecosystem development, online com-merce services, social networks, automation, artificial intelligence are top applications

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DoANH NGHTEn u|r vA cOrua cuQc cuuvEru o6r s6

Th(l hai, n6 ldm gia tdng manh mE kh6i lrrOng vd

chdt hJdng th6ng tin, khi n5ng giao ti6p, li6n lac, gi(p

ldm minh bach th6ng tin vd giao dich tr6n moi llnh vUc

- tir chdt [ldng m6i trrldng ddn cim nh6n c0a khSch

hAng, ngrtdi d6n Nhd v6y, moi hoat d6ng dUd.c giSm

sdt, phdi thu6c vi xrlr hi kip thdi hdn Tr6n cd sd d6,

ldng tin x5 h6i sE drfdc gia crldng vi vi tdng trrldng

kinh t6 sE b6n vfrng hdn

Secondly, it dramatically increases the quantity and quality of information and the ability to

communi-cate, helping to make information and transaction transparent in all areas - from environmental quality to customers and citizens' perception As a result, all activities are monitored, combined and handled more promptly On that basis, social trust will be strength-ened, and economic growth will be more sustainable

Thil ba, n6 gi(p doanh nghiGp vir moi ngddi d6n Thirdly, it helps enterprises and people greatly

' Bdng r; VIt[ NAM TRONG auc rRANr-r cHAu R: TANG TRUoNG KINH TE vA DoNG Gop cuA CNTT

fa&Te I,,VIETNAM IN ASI,AN PICTURE: ECONOMIC GROWTH RATE AND CONTRItsUTION OF IT TO THE GROWTH RATE

Lnt so : VietNam, ln${+xia: Ivla-lai-xi-a,' Phi-lip-pinI Xnhgpl Trurytu&:

lrietnam, lndsnesia,Malaysia

TIng trutdng GDP n5m 2019

20'19 &2020

(n/in 4,3 I 4.3 I 6,0 / 6.0 1,3 I 1.3

2,3 I 2.3 5,81 53

a

4,0 I 4.A

,f?

7 ,9 17.9 : 6,8 I 6.8

5,1 I 5.7 3,s l1.5

2020

201 0-201 5

201 5-2020

5r1 dung lnternet I lnternet

7,017.0

)o/lo 8,0 / -8"0

2010 2015 v;201s-2020 {10)

,51 -9.5 : 5,41 -5.4 -6,11 -6.1 2,31

4,514.5 I 3,0/3.0

1,s 11.5 :1,611.6

6,1 16.1, 3,613.6

100 d6n (201

703 t74.3 200110

1,0

9

60,1 / 50.1 88,2 ,',88.2 56,8 |

-.-.' :_ '''.'.' '''''''''''.- _

(6R q4?/qd1 34,5

134.5 Dien thoai thdng minh I 5rna* phone 71,9 I 71.9

Bing thdng cd dinh I FixeC bandwirlth lJ,0 r ,J.C

0ong qdp b)nh quin vio ting ,$.qlemgel

Vdn CNTT / lT cepltal

V6n truydn thdng I Traditi0n {apit*l

116;1 1116.7 68,4 I 68"4 14s;1 I 145.7 1M;1 11A4.7 95,4 195"4 37,s 131.5

25,9 125.9 13,21 13.2 28,5 128.5 1,3 / 1.3

0,7 10.7

Din s6'(Tr Ngttoi) I Populalion (ifi,llion recple)

GDPingudi (U5D) I (DPlpers*n (U50)

T! trong trong GDP toin cdu (70) , ::le:,:

out of global GDP (%)

Thuong maiiGDP (%) llradelfrDP (7c)

xuiit khdu/GDP (%) I irpo*s/6DP {%) 105A, 105"4 l 20,3 I 20.3 ', 6B,t I 6B.t 26,i 126"1

2,612.6 : 2,412.4 1,811.8 2,0t2.A 1,2t1.2 0,91A.9 3,813.8 3,0 / 3.C

18,341',]8.14 6,77 16.77

35,8 1:5.E 39,6139"6 177;11W.7 64,9 I 54"9 19,1 119.1 19,8 / !9"8

Ngu6n sd li6u: IMF (2021); WB (2020); UN (2020); WEF (2020); APo (2020)

Ghi chi: xTlnh todn cia tdc gid dqa t€n sd li6u APO (2020)

Souree"" IMr {2{}2i}; W8 {282A); U,V {:S:0} W€r QA20); APO {2020)

fiiofe; xCalruletion of fh* author based or f&e dafa frorn APA {2828)

1

tSng vLlo't bAc kh6 nSng ti6p cAn tdi tri th[tc to]n cAu

vd chia se f tUOng nhanh ch6ng, kip tho'i Tidn b6 niy

th[c ddy hoc hoi vi s5ng tao, d6ng lLtc cht dao cta

ting trddng

Tht tll, n6 girip tao ra n6n kinh td chia se vi c6ng

d6ng Ngu6n ltIc trl moi ng6 ng5ch cta cu6c sdng xE

h6i dUdc g5n kdt v6i nhu c6u x5 h6i Ca cung vi c6u

d6u tdng manh vdi sd lLrOng d6i dio vi chdt lddng

phong phri hdn Uber, AirBnB, Crowdfunding , ld

nhtng vi du dldn hinh Theo kdnh niy, tSng trUdng

drJo'c tao ra til vi6c khai th6c hi6u qu6 trl t5c d6ng

c6ng hddng

Tht ndm, nd giLlp nSng cao ch6t lUOng quy trinh

ra quy6t dinh, d5c bi6t trong ph6n bd ngubn lu/c Theo

k6nh niy, t5ng trUdng dfdc tao ra til tdng hi6u qu6

d6u tU, ph5t tridn

T5c dQng cria chuydn ddi sd t6i hiQu qui kinh

doanh cira doanh nghiQp

Chuydn ddi s6 c6 t6c d6ng quan trong t6i n6ng cao

hi6u qu6 SXKD, C6c doanh nghi6p b5t tay vio c6ng

cu6c chuydn ddi sd theo n5m htI6ng chi dao

(McKinsey, 2017) D6le (i) Sd h6a cdc s6n phdm vd

dich vu (Digitization of products and services); (ii) 56

h5a ti6p thi vd k6nh ph6n ph6i (Digitization of

market-ing and distribution); (iii) 56 h6a hG sinh th6i

(Digitization of ecosystems); (iv) Sd h6a quy trinh s6n

xu6i (Digitization of processes); vi (v) Sd h6a chu6i

cung [rng (Digitization of supply chains)

Theo LI6c tlnh mdi nhdt cia C6ng ty TrJ v6'n

McKinsey (McKlnsey, 2021), chuydn ddi sd mang lai

hing nghin ty d6 Ia ldi lch nhd t5ng hi6u qu;i qu6n

lf, tdng sdn lt/dng vi gi5 tri, va giim chi phi vat tLt.

Bdng 2 tdng hdp U6c tinh c0a McKinsey vi3 lo'i ich ndy

cho m6t sd nginh mi kh6i ASEAN thu dtJdc ttl

chuydn ddl sd vio trL/dc ndm 2025 DUa tr6n sd li6u

nAy, ta c6 tfrd L/6c tinh ldi ich ma chuydn ddt sd c6

thd mang lai cho Vi6t Nam lA 1/10 so vdi tdng tdi ich

ma ASEAN thu dtJdc, C5ch ddc tinh nAy li th6n trong

vi Vi6t Nam c5 ty trong GDP ldn hdn 1/10 so vdi

ASEAN vi dang d nhip d6 ti6n tridn nhanh hdn mtJc

trung binh cta ASEAN ci v6 tEng trLtdng GDP vi d6u

increase their ability to access global knowledge and share ideas quickly and promptly This progress pro-motes learning and creativity, a key driver of growth

Fourthly, it helps to create a sharing economy and community Resources from every corner of social

demand increase sharply with more abundant

quanti-ty and richer quality Uber, Airbnb, Crowdfunding,

etc., are typical exarnples Accordlng to this channel,

growth is generated from effectively harnessing the resonance effect

Fifthly, it helps to improve the quality of the deci-sion-making process, especially in resource allocation

Accor(ing to this channel, growth is generated from increased efficiency in investment and development

Impacts of digital transformation on business

performance of enterprises

Digltal transformation has a meaningful impact on

improving production and business performance

Enterprises conduct digital transformation in five

major directions (McKinsey, 2017) These are (i) Digitalization of products and services; (ii) Drgitization

of marketing and distribution; (iii) Digitization of ecosystems); (iv) Digitization of processes; and (v) Digitization of supply chains

(McKinsey 2021), digital transformation brings in

beneflts worth trillions of dollars through increased management efficiency, increased output and value,

and redLrced material costs Table 2 summarizes McKinsey's estimates on this benefit for a number of

industries that the ASEAN has gained from digital

transformation before 2025 Based on the data, we can estimate the benefit that digital transformation

could bring to Vietnam is 1/10 of the total benefit brought to the ASEAN The estimated figure is

con-servative as Vietnam's GDP out of ASEAN's GDP is

more than 1/10, and Vietnam is experiencing higher

growth in both GDP and investment in digital

According to the estimate, Vietnam can gain about

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70

VIETNATVI'S ENTERPRISES ON THE ROAD OF DIGITAL TRANSFORIVIATIONS

DOANH NGHIEP uer va cOruc cu ^* 9C CHUYEN

ttJ cho chuydn ddi s6 Theo rl6c tinh niy, ldi ich me

Vi6t Nam c6 tnd thu drJdc tir chuydn ddi sd trtrdc

ndm 2025 sE d mfc tit 22-62,5 t'i USD (Bdng 2)

VIETNAMESE ENTERPRISES AND THE DIGITAL

TRANSFORMATION JOURN EY AH EAD

DOANH NGHICP VIET NAM vA nenn rnirur|

cHUYEh odr s6 pnin rnrj6c

Thinh c6ng cta Vi6.t Nam trong kidm sodt dai dich

COVID-l9 dd gifp tSng vi thg det nut6c trong c6ng

dbng qudc t6 N6 cfing bd6c d6u tao n6n niEm tin r5ng

Vi6t Nam dang manh hdn khi ra kh6i dai dich vd c6

kh6 n5ng dat dLl-d c nhfrng ti6n bg vrr-d t b6c trong phSt

tridn kinh td vdo c6c ndm tdi, Chuydn Odi s5, h6i nh6p

qudc t5, vd ddy manh ciri cdch li ba dQng [tc c5n b6n

dd ViCt Nam c6 thd lem n6n nhtng k!' tich m6i Trong

toin b6 c5c n6 luc niy, n6ng t6m trJ duy chi6n lfdc c6

vai trd rdt ldn vi ,i nghia quydt dinh, d5c bi6t trong

c6ng cu6c chuydn ddi sd

Vdi lSnh dAo c5c doanh nghi6p, nSng tEm trJ duy

For business leaders, upgrading strategic thinking requires special attention to the following seven contents

Bdng 2; LoI icH tjoc rfruH MA cHUyEN odr sd MANG LAr cHo MOT s6 rnu vuc KrNH rE cnu yEu cun rn6r

ASEAN TRTJOC NAM 202s (DON Vr; ri USO;

XA&fE 3; ESTIMATED ET;\TTITs BROUGI-IT BY DIGITAL TR.ANJS{:O'{M,qTION TO SOMI MA]OR ECOI\OMIC SrCIOR.5

Or TidE ASEAN BY 2025 {U|\IT: BiLuOt\ USD)

Linh vuc i &en*fits ASEAN Viat Namr.,

N6ng hi0u qud quin lf didu hinh sdn xudt / lmprove pr*durtian manaEem_ent effirienry

N6ng hi_6u qu6 b1g_

9udnS tl'l6l.bl / improve equipmenr malntenanre efficienry

N6ng hi6u quii sdn xuiit ndng nghidp 1,mpro,;e the erf:cierry oIagr111 16ya1 proclurticil

76 245 24,5 124.5

3B 91

USD 22-62.5 billion from digital transformation by

2025 (Table 2)

Vietnam's success in controlling the COVID-l9 pandemic has helped increase the country's position in

the international community It also initially created

the belief that Vietnam is stronger when it gets rid of

the pandemic and is capable of making signiflcant

progress in economic development in the coming years Digital transformation, international integration,

and accelerating reform are the three fundamental drivers for Vietnam to do new miracles In all of these

efforts, upgrading strategic thinking plays a very impoftant and decisive role, especially in digital trans-formation

3,813.8 9,1 t9.1

10 1,0 / 1.0 E1ll1

),) / ).)

Tdi uu hria qudn l! tdn kho / Cptrmize invent0ry managernent 17 55

74

1,7 11.7 Ndng hi6u qui Quin l1i vdn hlnh b0nh vi6n i lmpreve hospital operdticn management effirien(y I 45

N6ng cao sric khde vir an toin cho ngrroi lao ddng I lrnprove health and safely for employees 12

Loi ich khiiclOthers 22

Tdng sdlTotal

4,5 I 4.5 7,4 t7.4

38 65

62s

1,211"2

))i';')

3,8 i 3.8 6,5 15.5

: 220 22 62,5 / 62,5 :

Ngu6n: McKinsey (2021)

Source; ${cKlnsey {202 i }

A/ofe"' xViefna,ryl's esfi,xafed &enefif rs ralcr/afed c*nservatively at a lev*l eq*a/ing ta L117 &ene$f of 456llAl

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