Partners for Inclusive Communities Partners for Inclusive Communities Virtually Accessible: Using Zoom and Teams to Create Accessible Meetings Melanie Thornton, Coordinator of Access and
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The materials included in this presentation(s) and the statements made
during it should not be considered to be or used as legal advice Legal
advice should be sought from the Office of the General Counsel
These presentations are intended for educational purposes only and do not
replace independent professional judgement This information is given in
summary form and does not purport to be complete Individuals should not
solely rely upon the materials or information in this presentation for making
any business or employment related decisions
Statements of opinions expressed by attendees are those of the participants
individually and, unless expressly stated to the contrary, are not the opinion
or position of the University Attendees should note that sessions are
recorded by the University and may be published in various media, including
print, audio and video formats without further notice.
Copyright: All rights reserved This presentation and these slides are the
University of Arkansas’s proprietary information and property Recording,
copying, distributing, re-creating, or any other use of this material without
and Compliance is strictly prohibited.
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OEOC ADA Responsibilities
•Section 504 of the Rehabilitation Act and titles II and III
of the Americans with Disabilities Act, as well as state
civil rights requirements based on disability and religion
•Facilitates the interactive process related to Disability
Accommodation Requests, which can include Disability,
Leave Accommodations, Service Animals, Emotional
Support Animals, Student ADA Grievances, Barriers to
Access, Travel Accommodations, Visitors or
Participants in Programs/Services, Recruitment
Accommodations, and Religious Accommodation
requests
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about
Accommodations
or Accessibility:
Email us at access@uark.edu
Call us at 479.575.6208
Visit our website at https://accessibility.uark.edu
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J’onnelle Colbert-Diaz Director of Accommodation and Accessibility Services
Responsible for facilitating the interactive process in regard to Disability Accommodation Requests, which can include Disability, Leave Accommodations, Service Animals, Emotional Support Animals, Student ADA Grievances, Barriers to Access, Travel Accommodations, Visitors or Participants in Programs/Services, Recruitment Accommodations, and Religious Accommodation requests.
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Alli Johnson Accommodation Specialist
Assists the Director of Accommodation and
Accessibility Services with facilitating the
ADA interactive processes for the University.
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Equal Opportunity, Compliance & Title
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Chinwendu Okoronkwo
• Assistant Director/Staff
Grievance Officer
Wayne Bell, M.A.
• Recruitment and Training
Coordinator
Hannah Logan
• Administrative Support
Dr Shanita Pettaway
• Director of Title IX Compliance (Title IX Coordinator) Shannon McFarlin
• Deputy Title IX Coordinator / Investigator
Danielle L Williams, Ed D., Sr CAAP, SHRM-CP
Associate Vice Chancellor & Executive Director
Reba Schroeder
• Title IX and EO Case Manager
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Our Beliefs and Values Disability is a natural part of the human experience that in no way takes away a person’s right to fully participate in all aspects of society
Opportunities to take part in society on an equal level with others should be available without social and environmental barriers.
Partners for Inclusive Communities (Partners) is Arkansas’ University Center on Disabilities
Administratively located within the University of Arkansas College of Education and Health Professions Partners is a member of the nationwide Association of University Centers on
Disabilities – AUCD.
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Mission
Partners’ Mission is inclusion of people with disabilities in community life.
Definition of Inclusion: When everyone is valued
and involved in society and community living.
Partners Provides:
Advocacy Information Sharing Practical Support Research Training
UofAPartners.uark.edu
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Virtually Accessible:
Using Zoom and Teams to Create Accessible Meetings
Melanie Thornton, Coordinator of Access and Equity Outreach
University of Arkansas – Partners for Inclusive Communities
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Partners for Inclusive Communities Partners for Inclusive Communities
Effective Communication
• Americans with Disabilities Act (ADA)
• Title II entities (State and local
governments) and Title III entities
(businesses and nonprofit organizations
that serve the public)
• Communication with people with disabilities
is to be equally effective to communication
with people without disabilities
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What is Digital Accessibility?
• Digital accessibility involves the creation
of websites, mobile applications and
electronic documents that can be easily
navigated and understood by a wide
range of users
• Web Content Accessibility Guidelines
• Deque: What is Digital Accessibility?
(YouTube)
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Partners for Inclusive Communities Partners for Inclusive Communities
Selecting a Platform
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The Zoom Advantage
• Keyboard accessibility
• Screen reader access
• Captioning options
• Auto-captioning and transcribing
• Responsiveness to consumer input
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Before Your Meeting
• Provide advance access to the materials you plan to discuss or
share via screen share
• Provide a way for people to inform you about the need for
accommodations
• If you are providing captioning or interpreters, make sure
everything is ready to go before opening up the meeting
• Use the waiting room or lobby to let in the interpreters or
captionists before other attendees join
• Assign a co-host for the meeting in case you have technical
difficulties
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Partners for Inclusive Communities Partners for Inclusive Communities
During the Meeting
• Don't assume that everyone can see or access what is being
shared on the screen
• Talk through the content you are sharing on the screen
• Read questions or comments in chat out loud before
responding
• Reduce background noise (if possible - headset helps)
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Partners for Inclusive Communities Partners for Inclusive Communities
Other Meeting Protocols
• Allow options for accessing in
(computer, dial in, recording)
• Allow attendees to have cameras off
if they prefer
• Encourage attendees to get in the
habit of introducing themselves
• For discussions, have a good system
in place for ensuring equal
participation
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Being Ready to Provide Accommodations
• Remote captioning services
• Find captioning services through
dcmp.org resources (or check with
CEA to get recommendations for
vendors already in system)
• Remote ASL
interpreting services
• Use interpreter referral agencies
listed on OEOC Accessible Event
Page
• Provide prep materials in advance
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Partners for Inclusive Communities Partners for Inclusive Communities
A Few Words About Auto-Captioning
• Limitations of automatic
transcriptions
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Partners for Inclusive Communities Partners for Inclusive Communities
Enabling Captioning - Zoom
• Log into Zoom in your
browser at zoom.us
• Choose settings in the
left-hand panel
• Scroll down to In Meeting
(Advanced)
• Turn on captioning and check
the boxes for API token and
live transcriptions
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Partners for Inclusive Communities Partners for Inclusive Communities
Enabling a Captioner to Caption
• Select the CC or Live Transcript
button
• Choose Assign a participate to type
• If you make the person a co-host, they
can get the API token themselves
• If they ask you to get the API token
and send it to them, you can get it
here
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Enabling a Captioner to Caption - 2
• Alternatively, once the captioner joins,
hover over their name in the
participant list
• Choose ”More”
• Then choose assign to type
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Partners for Inclusive Communities Partners for Inclusive Communities
Enabling
Auto-Transcription - Teams
• Select the three dots to the
right of your screen
• When menu opens, down
toward the bottom select
“Turn on live captions”
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Sign Language Interpreting and
Video Conferencing
• Requires high bandwidth
• Deaf person can “pin” the
interpreter
• The host can spotlight up to 9
people This may be a better
option so that the interpreters
are always visible
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How to Spotlight Video in Zoom
• Hover over the video you want to spotlight
• Select the ellipsis (the 3 dots)
• Choose Spotlight for Everyone
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Partners for Inclusive Communities Partners for Inclusive Communities
How to Spotlight Video in Zoom - 2
• To add another, hover over another video
• Choose the ellipsis again
• Select Add Spotlight
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Partners for Inclusive Communities Partners for Inclusive Communities
Spotlight Video in Teams
• Right click on the person’s
video
• Choose Spotlight
• If you are spotting more than
one person, use Add
Spotlight for second video
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Spoken Language Interpreting - Zoom
• Go to settings
• In Meeting Advanced
• Turn on language interpretation
• When you schedule a meeting,
check the Enable Language
Interpretation checkbox
• Once checked, you can add the
interpreters and select the
language
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Partners for Inclusive Communities Partners for Inclusive Communities
Renaming - Zoom
• Make sure “Allow participants to
rename themselves is turned on
• Open participant panel
• Select “More” at bottom right
• Select “rename”
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Sharing Videos - Zoom
• When you share a video,
make sure the ”Share sound”
box is checked
• Also, turn on captions if they
are available
• If they are not available or not
high quality, let the captioner
know they will need to
caption the video
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Sharing Videos - Teams
• When you share a video, make sure the ”Share sound”
box is checked
• Also, turn on captions if they are available
• If they are not available or not high quality, let the captioner know they will need to caption the video
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Partners for Inclusive Communities Partners for Inclusive Communities
User End Accessibility Features
• Zoom Accessibility Features and Instructions
• MS Teams Accessibility Features and Instructions
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Partners for Inclusive Communities Partners for Inclusive Communities
Sharing Handouts and
Resources
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MS PowerPoint Accessibility
• Choose slides with good contrast
• Font size = 24 pt or larger
• Choose layouts that match content
(not blank slides)
• Add alt text to images
• “Save as PDF” for sharing
• MS PPT Accessibility
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Partners for Inclusive Communities Partners for Inclusive Communities
Choosing Slide Layouts
• Choose the layout that matches (or
is closest to) the content you are presenting
• Avoid using the blank slide or title only and adding text boxes
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MS Word Accessibility
• Use headings properly
• Add alt text to images
• Make links that make sense
• “Save as PDF” for sharing
• MS Word Accessibility
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PDF Documents
• Sharing the original files in Word or
PowerPoint may be best
• Create accessible Word or PPT
documents
• Choose SAVE AS PDF (not Print to
PDF)
• Creating Accessible PDFs
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Partners for Inclusive Communities Partners for Inclusive Communities
Google Slides
• Slides can be made fairly accessible
for online viewing
• An add-on called Grackle allows you
to run an accessibility check
• Converting them to PowerPoint or
PDF results in inaccessible files.
• Google Slide Accessibility Tutorial
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Partners for Inclusive Communities Partners for Inclusive Communities
Suggested Resources
Explore Access:
• Designing an Accessible Online Course Toolkit
• Creating Accessible Documents
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Demystifying Captioning Vocabulary
• Captions: Text version of speech as well as other audible
aspects of a video
• Subtitles: A translation of spoken language into text or another
language No information about other audio
• Closed captions: Captions that can be turned on or off with
controls
• Open captions: Captions that are “burned into” a video
Cannot be turned on or off
• Live captioning (also real-time captioning): Captions
provided at the time of a live event
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Partners for Inclusive Communities Partners for Inclusive Communities
Demystifying Captioning Vocabulary
• Verbatim Transcription: Usually provided using CART
(Communication Access Realtime Translation)
• Meaning-for-Meaning: Using Typewell or C-Print, the
transcriber uses fewer words to convey the meaning
• Transcript: A separate file with the text from an audio or video
file It does not include timing stamps
• Automatic Speech Recognition (ASR): Technology that
converts spoken language to text
• Auto-generated captions (or AI-generated captions):
Captions created through the use of ASR or artificial
intelligence
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Questions?
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Contact Me
Melanie Thornton
Coordinator of Access and Equity Outreach
University of Arkansas
Partners for Inclusive Communities
mthornt@uark.edu
• Facebook: @uofapartners
• Twitter: @uofapartners
• LinkedIn: linkedin.com/company/uofapartners/
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Disability Awareness Month
• Past presentations can be found at
https://oeoc.uark.edu/training/trainingvideos.p
hp
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