Slide thuyết trình môn đàm phán trong kinh doanh Chủ đề Cocoon tại Watsons, is fake or authetic

COCOON AT WATSONS, IS THE PRODUCT 100% AUTHENTIC?. PELIS Company Employee's Cocoon Consumer... ROUND 1: COMPLAINTS FROM CUSTOMERS ROUND 2: DISPUTE BETWEEN TWO COMPANY ROUND 3: VULNERABI

COCOON AT WATSONS, IS

THE PRODUCT 100%

AUTHENTIC?

NEGOTIATION IN BUSINESS

GROUP 2

Watsons' Representative

Narrator

ROLES

Watson's

CEO

Cocoon's

CEO

PELIS Company Employee's Cocoon Consumer

ROUND 1: COMPLAINTS FROM CUSTOMERS

ROUND 2: DISPUTE BETWEEN TWO COMPANY

ROUND 3: VULNERABILITY DETECTED, WHO IS

BEHIND THE INCIDENT?

ROUND 4: SOLUTIONS FOR CASE STUDY

LEARNING AND CONCLUSION

THE DEMAND

OF CUSTOMER

Customer needs have changed

• The product is reasonably

priced without sacrificing quality

• Products must be original and

have strict quality control.

• Eco-friendly and can be

recycled or "refilled"

ROUND 1

COMPLAINTS FROM CUSTOMERS

01

FAKE x REAL

ROUND 2

DISPUTE BETWEEN TWO COMPANY

02

Products are fake, poor quality,

smell unpleasant, and make

people's skin allergies

Cocoon must pay 1 billion VNĐ in

damages

Watsons will repay all products

and ban the two parties' contracts

Do not accept compensation

Because products have been thoroughly tested and the papers have been sent to Watsons before

delivery

ROUND 3

Vulnerability detected, who

is behind the incident?

WATSONS' ARGUMENT

Director of Watson proposed:

Reduce the compensation level to

500 million dongs for Cocoon

Give Cocoon one month to

re-check all delivered consignments

COCOON' ARGUMENT

Cocoon agree with this recommendations However,

Coocon suppose that:

Watsons should also assess the

inventory and warehousing

procedure

But is the truth really what you

believe it to be?

Let's watch for the upcoming detail!

CHIẾU VIDEO CHỖ NÀY NHA!

ROUND 4

SOLUTIONS FOR

CASE STUDY

04

Keep working with Cocoon

=> Help both companies expand

in the future

Permit Cocoon products to be

shown in our company's most

visible location

COCOON

Tightening management and

coordination

5% reduction in the next quarterly

installment for Watson

Strictly handle the employees who

caused this mistake

Solutio

n

WIN-WIN SOLUTION

CARE MUST BE TAKEN IN THE

SELECTION, MANAGEMENT, AND

TRAINING OF HUMAN RESOURCES.

KEEP CALM AND FIND A CLEVER,

DISCREET SOLUTION TO THE ISSUE.

USE SECURITY CAMERAS OR OTHER BUSINESS MANAGEMENT SYSTEMS

thank you

Any question?

?GROUP 2