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Factors affecting passengers’ decisions to use the metropolitan rapid transit chalong ratchadham line (purple line)

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Table1:Meanandstandarddeviationofthesamplesclassifiedwithfactorsaffectingthe decisiont o usePurpleLineMRTservice PurpleLineMRTprovidesfastservicewithoutwaitinglong PurpleLineMRTprovidess

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FactorsaffectingPassengers’DecisionstoUsetheMetropolita

n RapidTransitChalongRatchadhamLine(PurpleLine)

KrongthongHeebkhoksung

BansomdejchaoprayaRajabhatUniversity

Abstract

Theobjectivesofthisresearchweretostudyfactorsaffectingpassengers’decisionstousetheMetropolitanR

a p i d TransitChalongRatchadhamLine(PurpleLine)andtostudywhetherpassengersdecidedtouseMR

TC h a l o n g RatchadhamLine.ThesettingofthisstudywasareaaroundMRTChalongRatchadhamLine(Pur pleLine).Dataw e r e collectedi n M a r c h 2 0 1 7 T h e a i m ofthisr e s e a r c h w a s tos t u d y p r e d i

c t o r f a c t o r s a n d p a s s e n g e r s ’ behaviorsinfluencingthepossibilityofusingPurpleLineMR T.Mathematicalmodelscouldbed e v e l o p e d topredictthedecisiontousePurpleLineMRT.Thepred ictiveresultswereusedtoplantransportmanagement.LogisticRegressionAnalysiswasusedtodetermine therelationship.Theresultsofstudyingtherelationships ho w e d thatp r e d i c t o r f ac to rs i nfl ue nc i ng t hepo s s i bi l i t y ofus i ngP ur pl e Li ne MRTi nc lude d a v a i l a b l e r o u t e s ,

f a s t , safe,andconvenienttransportaswellasotherfactors.BycomparingPurpleLineMRTusage,thep assengers’decisiontousethislinewasmorethantheirdecisionnottousetheservice

Keywords:MetropolitanRapidTransitChalongRatchadhamLine,PurpleLine

1.Introduction

Thep o l i c y ofdecentralizingthep r o s p e r i t y tol o c a l administrationa r e a s h a s beenformulat edbythegovernmentmeanwhilenumberofpopulationinthemetropolitanareaisstillincreasing.Thepric eoftypicalr e s i d e n c e s inBangkokisexpensive.Mostpeopleareunabletofindaresidenceinthe cityandareforcedtolivei n them e t r o p o l i t a n area.However,m o s t e m p l o y m e n t sourcesares

t i l l locatedi n B a n g k o k a n d a r e increasing.Thegreaternumberofpeoplelivinginouterareasneedsfo rstayinginBangkok,resultingintrafficjam.MetropolitanRapidTransitsystemisimportanttofacilitat ethepublictransportwithouttheusageofprivatecar.Presently,MRTstructureisconstructedinBan gkokandMetropolitanArea.TheMetropolitanR a p i d TransitChalongRatchadhamLine(Purpl eLine)containstotaldistanceof23km.and16stations.ThebehaviorsofusingPurpleLineMRTservicew erestudiedinthisresearchtoanalyzebasicdata

anddecisionc r i t e r i a todecidetousethePurpleLineMRTtowardsthedevelopmentofaBinaryCho iceModeltopredicttheprobabilityofpassengerstousethePurpleLineMRT

2.Objectives

1 TostudythedemographiccharacteristicsaffectingthedecisiontousePurpleLineMRTservice

2 TostudybehaviorsofPurpleLinepassengersaffectingpossibilityofusingPurpleLineMRTservice 3.TodevelopamathematicalmodelforpredictingtheselectionofusingPurpleLineMRTservicew henf a c t o r s andbehaviorsaffectingpassengers’decisiontousePurpleLineMRTservice

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3.Methodology

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Dataanalysisinthisresearchcouldbedividedinto4partsasfollows:A n a l

y s i s ofdemographicdata

AnalysisoffactorsaffectingtheusageofPurpleLineMRTAn

al ys is ofbehaviorsofPurpleLineMRTpassengersA n a l y s

i s ofdataforhypothesistestingandsummary

- Hypothesis1:Thesampleswithdifferentdemographiccharacteristicsemphasizeonfactorsaffectingth edeci sio ntousePurpleLineMRT

- Hypothesis2:DemographiccharacteristicsofPurpleLineMRTpassengersaffectthedecisiont ouseornotusePurpleLineMRT

- Hypothesis3:FactorsaffectingthedecisiontouseornotusePurpleLineMRT

- Hypothesis4:BehaviorsofthePurpleLineMRTpassengersaffectthedecisiontouseornotusePurp leLineMRT

4 LogisticRegressionAnalysis

LogisticregressionanalysisorLogitAnalysisistheanalysisofthepredictiveequationtostudytheeff ectofapredictorvariableonadichotomousvariableorpolytomousvariable.LogisticFunctionrepr esentstherelationshipbetweenpredictorvariableandprobabilityofthe

occurrenceofeventsaccording

tothecriterionv a r i a b l e (SirichaiKanchanawasee.2005:39).Inconclusion,therearethreeconce ptsofregressionanalysisinc a s e thatdependentvariablesaredichotomousvariables(SriridejSucheew a:1996:p.17)

 Conditionalmeanofregressionequationshallbeconvertedtobefrom0to1,whichissuitablefo rlogisticregressionanalysis

 Thedistributionofe r r o r s mustbebinomial,w hi c h willbetheba si c s t a t i s t i c a l distributio nforf u r t h e r analysis

 Otherprinciplesoflinearregressionanalysiscanbeappliedtologisticregression

.G o o d n e s s offitmustbevalidatedbytheresearcher

IfChi-squareissignificant,itmeansthata n independentvariableorasetofindependentvariablesi s re latedtothedependentvariable

If-2LogLikelihoodiscloseto0,itmeansthatthemodelhashighergoodness-of-fit thanothermodels(iIf-2LogLikelihoodiscloseto0,itmeansthatthemodelhashighergoodness-of-fitsvalueis0,itistheperfectmodel.)

ThesignificanceofeachindependentvariableinthemodelwasvalidatedwithWaldstatistic(t-statisticsw e r e usedinLinearRegression).Themodel’sabilitytoforecastisconsideredby

%ofClassification.Whenthegoodness-of-fitwa sv a l i da t e d, thenextstepsa re thea na l y s i s and determinationofstatisticsfr omthe analysis

 Therelationshipbetweenasetofindependentvariablesanddependentvariablewastestedb y-2logLikelihoodandChi-squarestatistics

 Themodel’sGoodnessoffitwastestedwithChi-squarestatistics

 ThesignificanceofeachindependentvariableinthemodelwasvalidatedwithWaldstatistic

 Themodel’spredictabilitywastestedbyconsidering%ofClassification

Studyingthepassengers’decisiontouseornotusePurpleLineMRTisusefultoprepareormanagetoplanthe implementationefficientlyandeffectively.ThevariablesaffectingthedecisiontousethePurpleLineMRTa

r e classifiedinto3groupsasfollows:

 Variablesrelatedtopassengers’personalcharacteristicsaregender,ageandoccupation

 Variablesrelatedtothe factorsinfluencingtheuseofthe PurpleLineMRT includingPurpleLineM R T serviceusage,fares,stationlocation,marketingpromotion,employ eeservice,serviceprocess,stationfacilities

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 VariablesrelatedtothebehaviorofusingthePurpleLineMRTincludingweeklyusagefrequency, mostfrequentlyperiodoftimetousetheservice,mainobjectiveofusingtheservice,reasontous etheservice,a n d reasonnottousetheservice

Somevariablesdescribedabovehadpositiveimpact(thisimpliedthatdatacollectedfromthequestionnair

ew e r e thenanalyzedthroughtableandLogisticRegressionAnalysis

5.Results

Theresultsofdataanalysisshowedthatthesamplesweremales(46.76%)andfemales(53.24%).Mostofthe

sampleswerethoseagedbetween21-30years(33.5%).Mostofthesampleswereemployees(33.50%).Tostudydemographicfactorsofthesample

service,11-itemquestionnairewasu s e d

TostudyfactorsaffectingthedecisiontousePurpleLineMRT,24-

itemquestionnairewasusedwith5-ratingscale.Ifanansweris“5”means“highest”leveland“1”means“lowest”level.Fromevaluatingfacto

datacollectedwerethenanalyzedtodeterminethemeanands t a n d a r d deviationasshowninTable 1

Table1:Meanandstandarddeviationofthesamplesclassifiedwithfactorsaffectingthe

decisiont o usePurpleLineMRTservice

PurpleLineMRTprovidesfastservicewithoutwaitinglong

PurpleLineMRTprovidessufficientnumberoftrainsto

PurpleLineMRTprovidesconvenienttransportofBTSorM

Passengerfaresareclassifiedbypassenger’sage.Children

andstudentsarechargedcheaperthangeneralpassengers 3.75 0.782

Alistoffaresisclearlydisplayedonticketingmachineand

Stationlocationisnearmajorlandmarkssuchasoffice,d e p

a r t m e n t storeandeducationalinstitution 3.585 0.918

Publicrelationsareavailablethroughvariousmedia 3.40 0.884

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Items x S.D Symbol

Numberofstationedofficersineachstationisenoughtom

MRTofficerspaytheirattentiontoclientsandmakethemf

StepsofusingMRTservicearenotcomplicatedandp a s s e

MRTserviceispunctual.Periodofwaitingforthepas s eng

MRTprovidef a c i l i t i e s fordisablepeoples u c h a s e n t r a n c

e e x i t , toiletforpriority,disablepeople,andBraillesigns 3.74 0.970

Elevator,toilet,telephonebox,ATM,andshopsareavailable 3.23 0.995

BothThaiandEnglishsignageareavailableforthepassengers 3.69 0.979

Tostudythe behaviorsofusingthePurple LineMRTservice,15-itemscale was

usedasshownintable2

Table2:NumberandpercentageofthesamplesclassifiedbybehaviorsofusingPurpleLineMR Tservice

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Items Frequency Percentage Symbol

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09.31–12.30hrs 53 13.25

Stationisnotlocatedintheareawhereapassengerlives 190 47.50

Table3:StatisticsofthemodelofPurpleLineMRTpassengers

llR2

Nakelkerk

eR2

HosmerandLemeshowTest

Initial-2LogLikelihood:338.167

-2LLofFullModel:201.711

*Rejectthehypothesisatasignificancelevelof0.05.

FromTable3 , theC h i

-s q u a r e -stati-stic-sw a -s 1 3 6 4 5 7 (-sig.= 0 0 0 0 ) Thi-smeantthata t l e a -s t onef a c t o r influencedt

hedecisiontousePurpleLineMRTwith-2loglikelihoodvalueapproachingzero.Thisimpliedthatconstructedequationormodelhadgoodquali tyorconsistencywithdata.Cox&SnellRSquarevaluew a s 0.289whichwasnotclosetozero.Thisindicate dthemodel’sconsistencyintermsofcomparingthequalityofthemodelcreatedwiththeworstmodel,anull modelwithnoindependentvariable.TheNagelkerkeRSquarevaluewas0.507.Thismeantthatind ependentvariablescouldexplain50.70%ofthevariationinthes e r v i c e usage.WhenWaldStatist icof

over1wasconsideredandSig.valuewaslessthan0.05,onlyvariablesa s inTable4influencedpredictive equationofPurpleLineMRTusage

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7

*

2.356

the

th

1.892 passengers’needs

Convenienttransportofbo

BTSorMRTlinkage

usingtheserviceand

self-service

2.955 2.818 Usagefrequencyof1-2

times/week

Usagefrequencyof3-4

time/week

during

16.633

0.834 46160.88 9

5.064 0.000

1 1

0.024*

1.000 16734186.077 LogisticRegressionEquationwasobtainedasfollows:

Table4showsthatfactorsinfluencingthedecisiontousethePurpleLineMRTwereasfollows.Sufficient numberofMRTtrainsinfluencedtheincreaseinusingPurpleLineMRTserviceby2.356times.Convenie nttransportofBTSorMRTlinkageinfluencedtheincreaseinusingPurpleLineMRTserviceby1.892ti mes.Uncomplicatedserviceusagestepsandselfserviceinfluencedtheincreaseinusing

PurpleLineMRTserviceby0.333times.QueuingofpassengersinfluencedtheincreaseinusingPurpleLineMR Tserviceby2.660times.T h e serviceusageof1-2times/

weekinfluencedtheincreaseinusingPurpleLineMRTserviceby2.995times.T h e serviceusageof3-4times/

weekinfluencedtheincreaseinusingPurpleLineMRTserviceby2.818times.T h e serviceusageduring12 31-15.30hrs.influencedtheincreaseinusingPurpleLineMRTserviceby0.153times

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usageof1-2times/weekinfluencedtheincreaseinusingPurpleLineMRTserviceby2 9 9 5 times.Thisimpliedtha

by271i n thenextfiveyearsbecauseofavailableroutes,fast,safeandconvenienttransport

Secondly,theserviceusageof3-4times/

weekinfluencedtheincreaseinusingPurpleLineMRTserviceby2.818times.Thisimpliedthatnumber ofpassengersofPurpleLineMRTwas94andwillbeincreasedby2 6 4 inthenextfiveyearsbecauseofava ilableroutes,fast,safeandconvenienttransport

Thirdly,queuingofpassengersinfluencedtheincreaseinusingPurpleLineMRTserviceby2.660ti mes.ThisimpliedthatnumberofpassengersofPurpleLineMRTwas340andwillbe increased by904inthe nextfi v e yearsbecauseofavailableroutes,fast,safeandconvenienttransport

Fourthly,sufficient numberofMRTtrainsinfluenced theincreaseinusingPurpleLineMRTservic eby

2.356times.ThisimpliedthatnumberofpassengersofPurpleLineMRTwas340andwillbeincreasedby80 1i n thenextfiveyearsbecauseofavailableroutes,fast,safeandconvenienttransport

Fifthly,convenienttransportofBTSorMRTlinkageinfluencedtheincreaseinusingPurpleLine MRTs e r v i c e by1 89 2 times.T hi s impliedt h a t numberofp a s s e n g e r s ofPu r p l e LineM RT w a

s 34 0 a n d willbei n c r e a s e d by643inthenextfiveyearsbecauseofavailableroutes,fast,safeandco nvenienttransport

Sixthly,uncomplicatedserviceusagestepsandself-serviceinfluencedtheincreaseinusingPurpleLineM R T serviceby0.333times.Thisimpliedthatnu mber

ofpassengersofPurpleLineMRTwas340andwillbeincreasedbyinthenextfiveyearsbecauseofavailabler outes,fast,safeandconvenienttransport

Seventhly,thes e r v i ce

usageduring12.31-15.30 hrs.influencedtheincreasei nusing PurpleLineMRT s e r v i c e by0.153 times Thisim pliedthatnumbero f pa ss enge rs ofPurple Li ne MRT was53 andw il l beincreasedby8innextfive years5becauseofavailableroutes,fast,safeandconvenienttransport

7.Suggestions

Morequestionnaireexamplesshouldbepreparedasgreaterinformationleadstolowererrors.Th isalsop r o v i d e s benefitstomakePurpleLineMRTserviceimprovementplan

Thestudyperiodwasfrom08.00-18.00hrs.fromMondaytoFriday.Therefore,otherperiodsoftimeshouldbeexploredtoincreasedata.Additio nalsurveyshouldbeconductedduringSaturdaysandSundaysfordatacoverage

Convenientaccesstoskytrainstationsshouldbestudied

-Greaterstudiesonpublicneedsforstationlocationsshouldbeconducted

-Morestudiesshouldbeconductedtoinvestigatewhetherthepublicacceptsfareornot

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