ISBN: 9781284067620 EVALUATION AND GRADING: Group Case Study Presentation SLO 4, 5 15% Practicum Experience 42 clinical hours satisfactory/unsatisfactory The student is required to recei
Trang 1THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO SCHOOL OF NURSING
NUR 641 COURSE SYLLABUS Spring 2019
COURSE NUMBER: Nursing 641-20
COURSE TITLE: Leadership and Management Essentials in Healthcare: Theories and Roles
CREDIT: 4:3:3
SIMULATION HOURS:N/A
PREREQUISITES or COREQUISITES: NUR 715
FOR WHOM PLANNED/PLACEMENT IN THE CURRICULUM: First specialty course in
Administration Concentration at the Master's level and in MSN/MBA program
FACULTY INFORMATION: Jeanne B Jenkins, PhD, MBA, RN
Clinical Assistant Professor Office: 309 Moore Building, School of Nursing Phone: 336-334-9759 (office); 336-675-8558 (mobile) Email: jeanne.jenkins@uncg.edu
In-Person Office Hours: Monday 10:00 AM-2:00 PM
or by appointment online or in person
The best way to contact me is via email or my mobile Texting is fine Please be sure to tell me who you are if you text since I will not have your contact information in my mobile
CATALOG DESCRIPTION: Nursing management within the health care system
Management functions of planning, organizing and staffing studied within the framework of leadership in health care organizations
STUDENT LEARNING OUTCOMES:
At the completion of this course, the student will be able to:
1 Develop personal philosophy of leadership
(SON Person; MSN Essential IX; AONE Executive Competency 3)
2 Interpret the impact of health care policies on the delivery of healthcare
(SON Practice; MSN Essential VI; AONE Executive Competency 2)
3 Relate nursing and theories from related fields to the design, delivery, and evaluation of
healthcare
(SON Nursing; MSN Essential I; AONE Executive Competency 3)
4 Explain the advanced practice roles including nurse practitioner, clinical nurse specialist, nurse anesthetist, certified nurse-midwife, and other health professionals, policy makers, and
consumers who affect the delivery of healthcare
(SON Practice; MSN Essential VII; AONE Executive Competency 5)
5 Employ effective collaborative skills for nursing administration
(SON Practice; MSN Essentials VII; AONE Executive Competency 5)
Trang 2TEACHING METHODS: Lecture, discussion, group activities, readings, student presentations, on-line exercises, learning management system
REQUIRED TEXTS:
American Nurses Association (2016) Nursing administration: Scope and standards of practice (2nd
ed.) Silver Spring, MD: Author ISBN: 9781558106437
American Psychological Association (2009) Publication manual of the American Psychological
Association (6th ed.) Washington, DC: Author ISBN: 9781433805615
Hersey, P., Blanchard, K H., & Johnson, D E (2013) Management of organizational behavior: Leading human resources (10th ed.) Upper Saddle River, NJ: Pearson Prentice Hall ISBN:
9780132556408
Roussel, L., Thomas, P.L., & Harris, J L (Ed.) (2016) Management and leadership for nurse
administrators (7th ed.) Burlington, MA: Jones and Bartlett ISBN: 9781284067620
EVALUATION AND GRADING:
Group Case Study Presentation (SLO 4, 5) 15%
Practicum Experience (42 clinical hours) satisfactory/unsatisfactory
The student is required to receive a satisfactory evaluation in the practicum experience in order to be successful in the course Preceptor evaluations must be completed, signed, and submitted to faculty according to instructions Individual final grades will not be posted until all required documents are received If you are concerned or have a question about your grade at any time in the course, please make an appointment with the faculty member to discuss
Grading Scale*: 93-100= A
90-92 = A-87-89 = B+
83-86 = B 80-82 = B-77-79 = C+
73-76 = C
<73 = F
*0.5 rounded up to the next number
TOPICAL OUTLINE:
I Self-Reflection
Trang 3A Time Management
B Leadership and management
B Emotional intelligence
C Ethical Leadership
D Decision Making and Communication
II Business of Healthcare
A Frameworks for Leadership
B Transformational Leadership
C New Trends in Nursing Leadership
D Organizational Structure and Analysis/Teams
E Strategic Planning and Management
III Managing Employees
A Diversity
B Recruitment and retention
C Conflict
ACADEMIC INTEGRITY POLICY:
Academic integrity is important to success at UNCG and in later life Academic integrity is based
on five values: honesty, trust, fairness, respect, and responsibility If students are to fully benefit from this class and be properly evaluated for their contributions, we must work together in an environment that affirms these values Work that violates these values is incompatible with the goals of this class and will not be tolerated Every member of the class is expected to foster the spirit of academic honesty at all times and to encourage that spirit among others Please familiarize yourself with the University's Academic Integrity Policy online at https://osrr.uncg.edu/academic-integrity/ Students are expected to know and abide by this policy On all course work each student must include the statement noted below
***Pape r s will not be graded with o ut the statement.*** For group papers this should include all group members signatures (electronic is acceptable)
Academic Integrity Pledge:
I HAVE ABIDED BY THE UNCG ACADEMIC INTEGRITY POLICY ON THIS ASSIGNMENT
Signature (electronic is acceptable) Date
ATTENDANCE POLICY: Active participation in the course (including group work) is expected in order to meet the learning objectives of this course If the student knows they will be latein
completing any assignment, it is the student’s responsibility to communicate with the faculty
member about this either via email or phone prior to the occurrence Unexcused
absences/tardiness is unacceptable and will influence the final grade in this course Due dates for
all assignments are available as part of this syllabus, so please plan accordingly It is thestudent's
responsibility to initiate discussion with the faculty about workto be made up due to excused
Trang 4absences It is the professor's responsibility to design make up work.Since one or more of the course assignment(s) may involve other members of the class, please plan accordingly early in the semester to allow ample time for other class members to make their significant contributions
to the assignments
LATE WORK: There will be a 10 point penalty for late assignments Late discussion
board postings will not be accepted If a student anticipates being late with any
assignment, the student must contact the faculty members PRIOR to the due date
Technology Requirements: This course is conducted online via Canvas Students are
encouraged to visit the Canvas resources website at http://courses.uncg.edu/resources/
DROP POLICY: Consistent with the UNCG policies, the last day to withdraw from a course without
incurring a WF grade (withdraw failing) is March 2, 2018
FINAL EXAMINATION SCHEDULE: There is no final exam for this course
DRESS POLICY: Graduate students in clinical settings should dress in professional business attire
as appropriate to the agency and the type of clinical experience As a rule, dress as the preceptor dresses (if they wear a lab coat, the student should wear a lab coat) When functioning in the student role, an engraved name pin in the following format must be worn There are several online companies that may be used to order a name pin Students may also wish to order from a local office supply store Many agencies will require that students wear their employee name badge or an agency
student name badge as well as the school name tag
Format: <Name>, RN
MSN Student UNCG School of Nursing
ADDITIONAL INFORMATION: Communication is a requirement of this course Therefore,
students should have the ability to access Canvas and participate in the discussion forums
Students must also have an active UNCG email account (iSpartan account, not your email through Canvas) This email account and the Canvas announcement page should be checked
on a regular basis for class and assignment information Check the UNCG email and Canvas several times per week in order to stay informed aboutthe course and to foster excellent
communication between all students in the course If you need to contact a faculty member, you may do so via email or in the course discussion board forum labeled “questions for the
professor” Remember this is a public forum, open to the entire class If you have a private of sensitive issue, email the faculty member directly Please allow 48 hours for faculty to
respond to emails
Etiquette expectations: or “netiquette” refers acceptable behavior in all online discussions,
email and other forms of communications within the course Professional netiquette is an
expectation and required at all times This includes (a) avoid writing in all capital letters (this is considered yelling, try to use fonts such as bold, italics, and underline sparingly); (b) no name calling or offensive language; (c) respond politely and appreciate differences in opinions; (d) craft your message in a professional manner (remember this is not a text message); and (e) adhere to the MSN Administration Concentration confidentiality statement throughout the
course
Trang 5Faculty role in electronic di sc us s ion s: Faculty will regularly monitor all class online activity and will join the online discussion ONLY if there is a significant divergence from the assignment
Faculty reserve the right to alter the assignments to facilitate the student in meeting the learning outcomes
Plagiarism will not be tolerated and will result in a grade of "F" in the course
Please submit all work in Microsoft Word doc or docx format unless otherwise indicated
Contact the faculty immediately if any concerns arise about the class, or if you do not understand any assigned readings or work
All written assignments must conform to APA guidelines Please use the current edition APA
Publication Manual as a resource There are multiple resources for assistance with APA format (library and student sites) Help can be found online through Jackson Library at this link: APA style guide at http://uncg.libguides.com/c.php?g=83079&p=536808
Graduate Writing Resources: All students are expected to write at the graduate level The current
edition of the American Psychological Association’s writing manual is used to grade all written work Students should purchase this book and use it as a resource when writing all assignments Students should limit the use of quotations and seek to synthesize, analyze and integrate information Proper citation is essential The UNCG Library tutorial on plagiarism is very helpful
http://library.uncg.edu/tutorials/index.aspx?m=8 Student work will not be acceptable if the writing level
is not appropriately at the graduate level using APA guidelines and this will be reflected in grading according to the rubrics Here is a link to the Writing Center, which includes the graduate writing center: http://www.uncg.edu/eng/writingcenter/default.php
Graduate Speaking Resources: As a graduate student, you will be asked to present your individual
and group work as part of your course grade Oral communication confidence is an essential skill for nurse leaders and comes natural to some people while not to others The UNCG Speaking
Center http://speakingcenter.uncg.edu/default.php is a great resource to help you with your public, group, and interpersonal communication needs
All assignments including discussion questions should reflect the course readings Where
possible, students are encouraged to read beyond the course assignments in order to contribute
to their understanding of a topic
Disability Assistance
The UNCG Office of Accessibility Resources & Services provides appropriate accommodations for disabilities as defined and recognized under the APA Please visit the OARS website at
http://ods.uncg.edu/ for further information
ASSIGNMENTS FOR ACHIEVING LEARNING OUTCOMES:
1 Discussion Board Forum Each student is required to post an initial thread in response to the
provided prompt for each Discussion Forum Each thread must be at least 500 words (excluding
Trang 6salutations and references) and should be supported with at least two (2) references In addition to the thread, each student is required to reply to at least two (2) different classmates' threads Each reply must be at least 250 words (excluding salutations and references) and should be supported with at least one (1) reference Discussion Board threads should include all key components Major points should be supported by course readings, current (within 5 years) literature, and pertinent conceptual or personal experience examples The purpose of these forums is to promote scholarly discussion and exploration of the content All postings in the discussion forum must be pasted text (NOT attachments unless indicated) to facilitate easy reading Proper use of current APA formatting for references, correct grammar and spelling, proper sentence structure, evidence of critical thinking, and a robust discussion supported by evidence is expected Reponses that do not contribute to the content of the discussion will be disregarded (e.g., “I agree”, “You did a great job”, or “I have nothing else to add” are examples of responses that do not contribute to content) Initial threads are due by 11:59 P.M on Thursday of the assigned week and replies are due by 11:59 p.m on Sunday of the
same assigned week Late discussion board postings will not be accepted and will affect the
grade Students are highly encouraged to post more than the minimum entries and to post early
The final discussion board grade is an average of the graded forums throughout the semester
DISCUSSION FORUM GRADING RUBRIC
2 Practicum Experience/Journal Each student must complete the designated number of clinical
hours associated with selected support and specialty courses in the MSN Administration
Concentration Please see the MSN Administration Concentration Plan of Study Each student must identify and confirm a nurse leader to serve as preceptor for their clinical experience Preceptors should hold a master or doctoral degree, preferably in nursing but not required Students are allowed
to complete their clinical hours in their place of employment but this is not guaranteed nor required It
is recommended that students identify preceptors who are not their immediate supervisors, however, this is not required It is the student’s responsibility to obtain the appropriate signatures on the
preceptor agreement form (see course documents in learning management system) This form should
be signed by both the student and preceptor and submitted with a current copy of the preceptor's resume to the course faculty for approval This form must be submitted for each clinical experience even if the student has used the same preceptor in the past for another clinical course If a student
All key components of the discussion board forum are answered in the thread 30
Major points are supported by course material, personal experiences, and
thoughtful analysis At least 500 words (excluding salutations and references)
At least two (2) references are cited.
25
Correct APA format, proper grammar and spelling are used consistently 10
Replies
Major points are supported by course material, personal experiences, and
thoughtful analysis At least 250 words (excluding salutations and references)
At least one (1) reference is cited
25
Correct APA format, proper grammar and spelling are used consistently 10
Trang 7plans to use the same preceptor for two clinical courses in the same semester, it is the student’s responsibility to obtain approval from the course faculty for each course
The preceptor must be approved by the faculty member prior to the student beginning the practicum experience Students must also be cleared by the School of Nursing representative and the Clinical Affiliate prior to beginning the clinical experience Even if the student works in the agency, the SON and clinical affiliate must confirm that all necessary paperwork and documentation is submitted and approved prior to beginning the clinical time Any clinical hours logged prior to approval by the SON, course faculty and/or the clinical affiliate will not be counted for course credit
The practicum journal is the documentation of the practicum experience for this course In addition to accruing the required number of practicum hours, students must demonstrate progression toward meeting the established objectives by providing in-depth documentation of the practicum experiences
as evidenced in the practicum journal entries and a satisfactory preceptor evaluation Failure to pass the practicum requirements will result in failure of the course regardless of the course grade See the course calendar for specific due dates and times for submissions All journal entries will be submitted via assignments in Canvas Do not email the journals to the faculty member(s) Please review the Practicum/Journal Instructions in course documents prior to contacting the faculty member with
questions Students must submit the number of journals as noted on the course calendar
Trang 8Practicum Journal Grading Rubric
Learning Objectives Clearly stated two (2) appropriate strategies for meeting each objective 10 Description of Clinical Experience Robust and thoughtful description of experiences as a reflective narrative 10 Learning Opportunities Discussion reflective of new ideas, insights, and experiences which were known or
accessible and that contributed to your role acquisition as a nurse leader Discussion relates the development of own thinking/concerns/ issues regarding the practice of nursing leadership/administration Reflections on what you value in nursing leadership and how your clinical experiences have influenced those beliefs
20
Teams in Healthcare Thoughtful discussion of observations of inter-professional team(s) and collaborative
decision making Reflection on your strengths and areas for improvement as a nurse leader in facilitating team building and fostering collaboration.
10
Application of Evidence Summary and application of two (2) research articles to the clinical experience
Appropriate APA citation provided for each
20
ANA Scope and Standards of
Practice for Nursing
Administration
Discussion of which standards of practice were applied to the clinical experiences described in this journal entry and rationale provided Discussion of the measurable elements used to identify opportunities for the student’s professional development and improvement as a leader in this role
15
Next Steps Thoughtful review of clinical objectives and directions for the remaining clinical hours
including strategies for objectives not yet met Reflection on the impact of the experiences on the student’s professional growth as a nurse leader/administrator
15
Trang 93 Reflective Exercises The student will complete reflective exercises throughout the semester in
current APA format See the course calendar for due dates and reflective exercise instructions for topics Each Reflective Exercise must include a title page and reference page Students must cite 2-3
current scholarly sources in addition to the course textbooks Each paper must be 3-5 pages
(excluding the title page and reference page) See the specific rubrics for each reflective exercise (located in Canvas)
4 Group Case Study Presentation Students will be divided into groups for a case study
presentation You will find your group assignments in Canvas Each group will have a case study (listed in Canvas under course documents according to your group number) to complete for a final group presentation The purpose of this assignment is to promote scholarly discussion and
exploration of the issue while applying the concepts learned in the course As a group, the students will present their response to the case with the group’s rationale as a narrated PPT in a final
discussion forum Each group will post their presentation as a thread in the Group Case Study
Presentation Discussion Forum.
Collaborate on a solution: The group discussion should begin early in the semester to promote a
professional and scholarly dialogue that incorporates all the content from the course Your group will
be responsible for collaborating on a solution Everyone must participate in the discussion of the case
in a substantial way (substantial means that you do more than agree with others Everyone must bring in information from their readings, those assigned and where possible, additional ones It is insufficient to only bring in information from prior experiences – it is certainly OK to include this
information, but insufficient to ONLY contribute prior experiences) It is OK to disagree with each other, challenge assumptions, add to another’s comments, etc BUT, at the time of presentation, it must be clear what your solution is, and that all are in agreement
Be creative with your presentations Be sure to review the grading rubric and to address all areas of the rubric Each group member must be involved in the presentation of each case response Each group member should have a speaking part in the narrated PPT The members of the presenting
group are expected to provide questions to facilitate the discussion in the discussion forum Your
presentation should be at least 20 minutes and should include at least 8 current professional references
Group Case Study Presentation Grading Rubric
1. Logical Presentation of the Content (70%)
Poor Satisfactory Excellent
A Introduction of the problem 1 ……… 3 ………… 5
B Identify issues associated with the problem 5 ……….10.…… … 15
C Delineate solutions to the problem 1……… 5……… ….10
D Identify the “best” solution 1 ……… 5………… 10
F Support items B-D with readings and research 5 ………10 ………… 20
G Facilitate class discussion 1……… 5………… 10
Trang 102 Oral Delivery of the Presentation (30%)
Poor Satisfactory Excellent
A Clarity & accuracy of the content 1……… 3………… 5
B Clear & audible voice projection 1……… 3………… 5
C Logical presentation of the content 1……… 3………… 5
D Stayed within the time limit 1……… 3………… 5
E Creative and professional presentation 1……… 3………… 5
F Appropriate use of technology 1……… 3………… 5
(including clear and appropriate slides)
Group Case Study Presentation Discussion Forum For this discussion forum you will post
your group’s narrated case study presentation within the initial discussion forum thread Each group should post their presentation by Thursday of week 14 at 11:59 PM EST and the discussion forum members of the other case study groups should provide professional feedback by Sunday
of week 14 at 11:59 PM EST (your discussion forum groups are a combination of three case study groups.)
Each group will need to post their presentation as an attachment to the discussion forum thread The group will only need to post the presentation once (so elect someone from your group to post your presentation, not everyone will have an initial thread in this discussion forum) If you had to narrate your slides in separate files, that is fine, just be sure to identify in what order the files should be viewed so that others reading your post will be sure to view the slides in the correct order Be sure to indicate this in the discussion thread where you post the slides
Each person will write at least one reply (of at least 250 words) providing feedback to the other groups on their presentation You do not need to post a reply to your own group's presentation No references
required for this discussion post Provide thoughtful and professional feedback including what was
presented well and areas for improvement Simply stating "good job" is not sufficient.
Group Case Study Presentation Discussion Forum
Narrated presentation posted to initial thread as instructed
50
At least two replies of at least 250 words (excluding salutations) No references
required Provide thoughtful and professional feedback including what was
presented well and areas for improvement Simply stating "good job" is not
sufficient.
40
Correct APA format (as applicable), proper grammar and spelling are used
consistently, professionalism
10