Dale Carnegie Seminar for University of Science and Technolo

Solution OverviewStrictly Business: The Dale Carnegie Course Overview Look around you at successful business people, world leaders, professional athletes and entertainers.. You’ll find t

Presented by:

Yeon Mi Shim

Tel)010-4400-9040 Training Consultant (042) 487-3597

Proposal

for

University of Science and Technology

Copyright © 2015

Dale Carnegie & Associates, Inc

290 Motor Parkway

Hauppauge, New York 11788

All rights reserved

Printed in the U.S A

ISO-404-PT-0745-PR536

Table of Contents

1 Overview 1

2 Solution Overview 2

3 Curriculum Overview 3

4 Who We Are 8

5 Global Network 10

6 Dale Carnegie® Performance Improvement Advantage 11

7 The Dale Carnegie® Methodology 12

8 Why Dale Carnegie Training® 13

9 Track Record of Success 15

10 Our Credentials 17

This course(Seminar) would be offered to current students at a

University of Science and Technology location in Daejeon Providing registration exceeds minimums set forth

Dale Carnegie® will design and deliver a leadership program to current students

2 Solution Overview

Strictly Business: The Dale Carnegie Course

Overview

Look around you at successful business people, world leaders,

professional athletes and entertainers You’ll find that a very high number of them use the principles they learned in Strictly Business: The Dale Carnegie Course to power their careers

Now you can acquire the same skills and attitudes they use to achieve amazing results Attend the Strictly Business: The Dale Carnegie

course and prepare yourself to join the ranks of the world’s most

A Foundation for Success

• Recognize our capacity to achieve breakthroughs

• Get to know the other participants

• Familiarize ourselves with the methodology of the program

2

B Recall and Use Names

• Focus on people as individuals

• Create positive first impressions

• Learn methods for remembering names

3

A Build on Our Memory Skills and Enhance Relationships

• Learn to apply a process for memory improvement

• Become familiar with principles for improving human relations

• Identify opportunities for improved business relationships

3

B Increase Our Creative Mind

• Use professional experiences to communicate more creatively

• Communicate with more clarity and conciseness

• Discover how past experiences influence behavior

A Revitalize Ourselves

• Plan and prepare to reach breakthrough goals

• Demonstrate how changing our attitude can alter behavior

• Understand how enthusiasm helps to achieve our vision

Recognize Our Achievements

• Improve attitudes by acknowledging our successes

• Focus on our strengths and the strengths of others

• Enhance our professional communication skills

5

A Energize Our Communications

• Recognize that putting action into our business communicationsreleases nervous energy

• Become more natural with communicating with our associates

• Become more demonstrative to energize and engage others

5

B Organize Our Ideas to Get Action

• Communicate in a way that moves people to action

• Learn methods to communicate clearly and concisely

• Understand how sharing ideas can impact the lives of others

6

A Put Stress in Perspective

• Recognize the impact negative stress has on our results and effectiveness

• Apply concepts and principles that will allow us to better controlstress

• Discover that business professionals can prepare for and

address challenges that we face more effectively

6

B Unleash Our Full Creativity

• Display increased levels of courage, creativity, and conviction

• Effectively tap our reserve power

• Develop greater freedom for self-expression

Make Our Ideas Clear

• Understand the importance of being clear when giving

directions

• Learn to present information in a logical sequence

• Reinforce the value of demonstrations when explaining

information

7

B Think on Our Feet

• Understand the importance of being able to speak in impromptusituations

• Learn methods that will assist in communicating with clarity andconviction

• Recognize the value, as professionals, of speaking with

confidence in business situations

8

A Cultivate Stronger Relationships

• Become more sincere and genuine in business interactions

• See how consistent application of the Human Relations

Principles improve results

• Discover how relationships help us advance towards our vision

8

B Create a Positive Environment

• Learn the Principles to create a positive environment

• Identify opportunities for improved professional relationships

• Learn how to create “win-win” relationships

9

A Build Others through Recognition

• Concentrate on the strengths in others

• Develop skills in giving and receiving positive feedback

• Discover the value of sincere appreciation

B Realize the Power of Enthusiasm

• Realize that we are responsible for our attitudes

• Use pep talks to increase our confidence

• Discover the value of being proactive

10

A Influence Others through Leadership

• Influence people through trust and respect

• Achieve cooperation versus compliance with others

• Discover the power of finding points of agreement with others

10

B Develop More Flexibility

• Increase our self-confidence

• Understand the power of risk taking

• Become more open-minded to change and opportunity

1

1 A State Our Opinions with Credibility

• Learn a process to organize our thoughts in impromptu

professional environments

• Communicate our ideas effectively even when we disagree

• Strengthen our personal opinions with evidence

1

1 B Come to Grips with Stress

• Increase our ability to control worry and stress

• Be better prepared to confront our fears

• Recognize that we can triumph over adversity

12

Negotiations Mastery

• Tie the negotiations process together

• Implement strategies for effective negotiation planning and preparation

• Practice the negotiation process elements

• Assess your colleagues on their ability to negotiate

3A Demonstrate Leadership

• Positively influence the attitudes of others

• Use positive approaches when coaching people

• Deal with mistakes effectively

1

3 B Inspire Others

• Communicate with strong feeling

• Relate to people on an emotional level

• Inspire others to think and/or act differently

1

4 A Celebrate Success

• Evaluate professional results from this training

• Recognize breakthroughs in ourselves and others

• Present evidence of our achievements

1

5 B Review Our Goals

• Create a renewed vision for our lives

4 Who We Are

Founded in 1912, Dale Carnegie Training® has evolved from one man’s belief in the power of self-improvement to a performance-based

training organization with offices worldwide It focuses on giving people

in the public and private sector the opportunity to sharpen their skills and improve their performance to build positive, steady, measurable results

Headquartered in Hauppauge, New York, Dale Carnegie Training® is represented in all 50 of the United States and in over 65 countries, and

is dedicated to serving its clients throughout the world

Dale Carnegie Training® serves the public and private sectors in 160 locations worldwide and provides its clients with the resources of 2,700trainers and consultants Each has undergone rigorous training to become certified in the Carnegie Process Each is also required to takere-certification training annually These expert practitioners shape the Carnegie body of knowledge into tools you and they can use to co-create the high performance, customer oriented teams you desire Over seven million individuals have participated in Dale Carnegie

Training®, many of whom participated specifically to strengthen their ability to:

• Build teamwork

• Enhance customer focus

• Develop leadership

• Generate enthusiastic cooperation from others

• Motivate others to peak performance

“We support the growth of successful organizations by creating successful individuals through training and

development solutions.”

More than seven million graduates worldwideTraining implemented in over 400 of the Fortune 500 corporationsFlexible projects with condensed or space learning format

In business since 1912 and financially soundProven system for developing high quality trainers

Expertise from local and global resources

Over 2,700 carefully selected professional trainers in more than 65

countriesPrograms in more than 28 languages

We thrive on customizing our products to fit your needs

Management involvement in application reinforcement

ISO 9001 Certified—Continuous Improvement processes to ensure

quality

5 Global Network

Partial Listing of Worldwide Locations:

Africa & Middle

EUROPEAustriaBelgiumCyprusCzech RepublicDenmark

EstoniaFinlandFranceGermanyGreeceHungaryIcelandIrelandItalyLuxembourgNetherlandsNorthern IrelandNorway

PolandPortugalRomaniaSlovakiaSloveniaSpainSwedenSwitzerlandTurkey

Central & South America

ArgentinaBoliviaBrazilChileEcuadorGuyanaParaguaySurinamUruguayVenezuela

6 The Carnegie® Performance-Improvement Advantage

At the core of the Dale Carnegie Training® Process is a four-phase approach that coaches participants through a performance

improvement cycle

Attitude Change

Top performers possess the right attitude and skills We will

continuously motivate your employees to strive to surpass their goals

We will assist your employees to envision what they can become, thus creating a positive, enthusiastic attitude

Knowledge

We provide participants with information, tools, and strategies for success The Dale Carnegie Training® Principles and Drivers of Successlay a strong foundation for development

7 The Dale Carnegie® Methodology

The Cycle of Performance-Improvement creates a culture for learning and behavior change:

Participative: Adults learn by doing Active involvement, rather than lecture-based training produces optimal results Dale Carnegie

Training® will emphasize skills over knowledge Knowledge is

important as an entryway to skill development, but for success, we must practice new skills It’s not so much what we know, but what we can do with what we know, and our attitude toward doing it!

Positive: Research has shown that adults learn quicker, are more likely

to position themselves for breakthroughs, and enjoy longer lasting results in a positive environment—an environment where we can try new things and build off of our strengths Dale Carnegie firmly

believed that a person is made up primarily of strengths For some of

us, this may be a welcome change!

Permanent: Training is conducted over a period of time resulting in new habits that will remain with you long after the training is complete.Practical: Instead of role-playing, participants apply the training tools

to their current business reality Some participants say, “If I get one idea from this seminar, it will be worth my time.” It is not enough! Great things will happen in the classroom, but what really matters is what we apply in the real world to produce real breakthroughs! The principles we’ll be working with have been tested They work They have been proven!

Pushes the Comfort Zone: What comes to mind when you hear the term comfort zone? We define it as “the mental home in which we live.” Most of us prefer to associate with people who are within five years of our age, similar socioeconomic background, work, values, etc The challenge is that opportunities often lie outside our comfort zone

We may know something is outside of our comfort zone when we hear that voice in the back of our heads say, “Oh! I could never do that!” The single most limiting factor in an adult’s life is often the size of theircomfort zone Our goal is to gently and persistently stretch our

comfort zone by developing more confidence/flexibility, so that we can take advantage of new opportunities A breakthrough is typically far outside our comfort zone

8 Why Dale Carnegie Training®?

At a certain point in the evolution of your business, it is beneficial to seek outside resources to introduce new ideas as well as experience and the expertise that may not exist in your organization in particular areas of training

Dale Carnegie Training® from a Business Perspective

We have established experience in the training of organizations that seek to bring out the best in their employees In large and small

companies, in various industry segments, we are the trainer of choice when it comes to assisting companies in creating competitive

advantage through the development of their greatest resource—their people

Dale Carnegie Training® from a Learning Perspective

We understand adult learning—it is our specialty It is very important

to combine theory with practice and personal accountability or you will not get the desired results We recommend a hands-on working

environment in every session Our techniques will keep your people attentive and motivated Each participant will be held accountable in avariety of ways to increase their leadership skills and improve

interactions with others

Dale Carnegie Training® draws from its extensive classroom experience

to facilitate learning in a variety of contexts Participants are

encouraged to make connections between classroom learning and professional interaction at work We emphasize the business relevance

of training concepts, which facilitates understanding and behavior change

We excel in translating learning concepts into everyday business

issues Building competency in leadership, teamwork, and

communication in a hands-on environment allows individuals to analyze these skills from a new perspective By facilitating the transfer of training, participants are better poised to change relatedbehaviors and improve performance

Dale Carnegie Training® Is Experiential

Our experience has taught us that to be effective, training must be interactive and participatory Skills are learned through practice Theyare not learned by listening to lectures and tapes or by reading books and magazines

Our Training Solution is interactive and participatory Participants are assumed to be actively working so they can apply the training

concepts learned in the classroom with their clients and prospects in the field

Trainers will use a balance of presentation, practice, coaching, open discussion, and real-life experiences to help the participants to improvetheir skills “in the moment.” In this environment, participants apply the training and can produce results Participants are held accountablefor results in a positive way Best practices are shared New habits and skills are developed over time

Dale Carnegie Training® Is Consultative and

Relationship-Focused

For more than 90 years, the focus of all Dale Carnegie Training® has been on improving relationships by focusing attention on others

Underlying Dale Carnegie Training® programs are the 30 human

relations principles as described in How to Win Friends and Influence

People These time-tested principles help individuals build

relationships by focusing on the needs, concerns, and interests of the other party

This focus on others is the key to building meaningful professional relationships as well as maximizing productivity and business

opportunities for the organization

Dale Carnegie Training® Produces Exceptional Results

Your employees stretch beyond their comfort zones to become leaders

in the industry Participants will learn to develop new management skills, express themselves with confidence and clarity, contribute more productively, and above all become better leaders! Their newly

acquired skills will make a significant impact on their working

environment maximizing their contribution to the organization