Intent, consideration, evaluation, and purchaseAwareness through interest, consideration, intent, evaluation, and purchase Awareness through interest, consideration, and intent Awareness
Trang 11/ Which of the following is not one of the five essential components from Lasswell’s model of communication?
The recipient
The message sender
The message itself
The channel
Interpretation of the message
2/ What does human communication include? Check all that apply
What we say to others
How others receive and interpret what we say
How we say something
Why we want to say something
3/ Routine marketing communication functions can become irrelevant quickly True
4/ At its most basic level, the core purpose of all marketing activities is to help buyers find a seller in a market, and vice versa True
5/ Lesson 1 explains the importance of developing a general marketing strategy Which of the following influences the seller’s development of the general strategy? The nature of their product
Cost and profit margin
The market condition
All of the above
6/ A mass communication's mindset has allowed marketers to develop communications linearly through the different stages of a consumer’s journey Those stages are:
Trang 2Intent, consideration, evaluation, and purchase
Awareness through interest, consideration, intent, evaluation, and purchase
Awareness through interest, consideration, and intent
Awareness through interest, intent, consideration, purchase, and evaluation
7/ The first generation of Internet and digital communication technologies, which became available for commercial use in the 1990s, changed the mass communication mindset of promotional marketing False
8/ Which theory, developed in the 1950s, is used by social scientists to explain how mass media systems (such as television) shape people’s political opinions and actions?
Indirect influence of communication
Two-step flow model of mass communication
Opinion leader theory
(This option is correct Katz and Lazarsfed’s theory provides insights on the influence
of mass media systems on people’s political opinions and actions)
9/ Personalized marketing has centered the value of a customer-centered approach What information could a digital marketer track to gain insight into a consumer and their interaction with a product? Check all that apply
When the consumer saw the product
What the consumer saw/heard about the product
The device on which the consumer saw the product
Where the consumer saw the product
10/ Today’s consumers expect a seamless marketing experience with immediate feedback True
11/ Today, one might see American politicians use “media” to refer to groups of people True
Trang 312/ As explained in Lesson 3, media (in the context of marketing) broadly can be defined as?
News and entertainment channels
Anything that carries and transmits information
Anything on television
13/ The media landscape and current technologies have allowed consumers to access media content on a variety of platforms and devices at any time In what era did this shift occur?
The era of mass media
Device era
Digital era
14/ In the United States, conglomerates control traditional media (such as large publishers, entertainment companies, and technology providers) In what type of marketplace, are these conglomerates supported by both advertisers and audiences? Conglomerate control marketplace
Traditional conglomerate marketplace
Dual-product marketplace
Dual-audience marketplace
15/ You will find communication messages in many formats More specifically, in what types of formats, would you find communication messages often encoded? Words and Symbols
Images
Audio and Video Signals
All of the above
Trang 416/ The stages of the “AIDA” model indicate that every purchase involves Action, Interest, Desire, and Awareness False
17/ The Desire stage can help marketers develop more nuanced sales tactics This can be done by dividing the stage into smaller steps What are these three smaller steps?
Consideration, intention, and evaluation
Consideration, personalization, and evaluation
Communication, intention, and evaluation
Communication, intention, and personalization
18/ The original AIDA funnel included post-purchase behavior and customer relations False
19/ The most basic marketing funnel is used by marketing professionals to represent which of the following?
The customer’s journey from awareness of product to purchase
The customer’s decision making process
The process businesses use to discover and convert a prospective customer
All of the above
20/ In the last century, the consumer behavior of the AIDA model has changed greatly False
21/ In a digital world, much of the advertising, bidding, and selling processes of ad exchanges are done by computer algorithms True
22/ As explained in the video, most commercial publishers and media companies follow a dual-market business model In which of the marketplaces, do they make a profit?
Media and advertising
Advertising and publishing
Media and television
Advertising and television
Trang 523/ Which platforms help businesses find, evaluate, optimize, and secure digital advertising inventories on the web?
Demand Side Platforms
Digital Side Platforms
Supply Side Platforms
24/ It is not costly to produce and deliver mass media content and the available media space for advertising is unlimited False
25/ Which of the following statements is correct?
Media agencies broker spaces for paid content placement while creative agencies develop messaging and content
Media agencies develop messaging and content while creative agencies broker spaces for paid content placement
Neither is correct
26/ In which time period did the Web 2.0 era occur?
Early 80s
Mid 2000s
Mid 2010s
Early 90s
27/ In which of the following ways has behavioral targeting of potential customers in digital marketing been affected by trends since 2000?
It has become more difficult, and thus less common
There are new and different ways that audiences can be segmented due to the formation of new virtual communities that cross national and geographic boundaries Marketing segmentation and targeting by nationality has essentially disappeared due
to the globalization brought on by connectivity across borders
None of the above
28/ Which of the following is NOT one of the defining characteristics of today’s digital communication system?
Immobility
Multimodality
Intelligence
Trang 629/ Something that presents information via video, audio, and texts is, by definition Compound
Multimodal
Multivariate
Complex
30/ Which of the following is a legal, effective, minimally invasive, and common way that companies can gather location data of customers throughout a day?
Emailing surveys asking where people are at the moment
Tracing where and to whom their physical mail is sent
Targeting ads relevant to people in airports when a person logs on to an airport’s wifi service
Using GPS data gathered from their vehicles’ navigation systems
31/ Imagine a company, Senn-Niel, starts up in the 70s It is a firm that gathers data for clients on numbers and demographics of people consuming certain types of media In the 70s and 80s, which of the options and tools below would it definitely
NOT have access to?
Tracking a customer as they navigate from magazine to magazine, looking for the best deals on clothes
Counting the number of viewers paying for tickets to a movie
Paying demographically weighted, but otherwise randomly selected households to install Senn-Niel hardware onto their TV to monitor when the TV was tuned in to which channels
Sales data for newspapers
32/ Imagine a niche company Hats for Badgers Inc Which of the following would be
the most cost effective method for advertising to its (probably very narrow) customer
base?
There is no way to determine which would be the most cost effective
Advertising on YouTube videos limited to those with the specific tags like #badger and #hats
Trang 7Taking out an ad in a national newspaper on the front page.
Advertising on Animal Planet and the Discovery channel in timeslots where nature documentaries are usually aired
33/ Which group has seen the largest decrease since 2012 in traditional TV viewing? Young adults 18-24
Adults 45 and over
Children 4-12 years old
There is no difference across age groups
34/ In general, with digital media, the balance of power in the advertising media marketplace has shifted from to _
Greed, Fear
Demand, Supply
Fear, Greed
Supply, Demand
35/ The assumption that viewers will pay as much attention to an ad as to the media
in which it is embedded is _
Based on the supply-demand curve applied to individual psychology
Derived from empirical data
Both the first and second option
None of the above
36/ At its most basic level, communications can be broken down into 3 components, which affect the process of persuasion They are
Sending, receiving, and responding
Message sender characteristics, message content, audience capacity / motivation
Trang 8Audience – sender proximity, subjective topic convergence, and “Black box” integrity
of message
Arguing, reconciling, and defeating
37/ Which of the following would be the poorest choice for a candidate to deliver a marketing message?
An attractive spokesperson
A nervous-looking executive
A celebrity singer
A 70 year old CEO with a history of public speaking
38/ As we have moved on from mass media, a type of communication that has begun to predominate in the era of individualized, interactive, and social
communication is _?
Many-to-many communication
Few-to-many communication
Many-to-few communication
None of the above
39/ Generally, adding an effective interactive component to media makes it
reach a wider audience
less expensive
less effective
more engaging and memorable
40/ In the clinical model of attention, which term has the meaning “attending to a source in the face of competing or distracting stimuli?"
Attention Deficit Compensation
Selective Attention
Sustained Attention
Alternating attention
41/ A major change brought about for content marketing by the digital age is
?
a lower barrier of entry to smaller firms
the rise of content marketing as a new concept
the reduced spend in general on ads
the ability of larger firms to charge more to create ads
Trang 942/ Paid content marketing is similar to advertising except that ?
advertising is less expensive
content marketers lease a space on a publisher’s platform
advertisers lease a space on a publisher’s platform
None of the above
43/ Which of the following is NOT a way that can be used to spread brand
awareness?
Advertising
Paying for product placement in a movie
Paying a YouTube creator to feature your product in a video
None of the above
44/ Content marketing tends to be mutually exclusive to other promotional tactics True
False
45/ Context marketing
focuses on marketing products that work in tandem with each other in the same ad
is only considered marketing in certain situations
has fallen out of favor since 2000
none of the above
46/ There is an optimum strategy for digital marketing that can be applied to any firm
True
False
47/ To be effective, context marketing generally requires _
a large amount of good data concerning your target audience
a larger capital investment than traditional advertising efforts
interactivity in its media
all of the above
48/ Reaching the right audience at the right time are the only vital factors to
consider for context marketing
True
False
Trang 1049/ “Cognitive association,” in the context of this lesson, links a brand with _? Gross income
Net profits
Emotions or other intangibles, such as quality or value
Discrete rational cognition rather than emotions
50/ Which of these unusual traits is true of Tesla?
It holds no patents
It is not actually a firm
It is not registered in any country as an entity
It spends no money on paid advertisements
51/ Which of the following is true of a brand’s interaction with social media?
It involves a significant risk of a negative event or poorly received ad doing significant damage to brand image
It is rare
It is always one of the most expensive advertising options
It is, by definition, crowdsourced, thus costing no capital
52/ A human-centered approach aligns with the view that “a brand is a person.” True
False
53/ Imagine a stock has a book value of $5 (meaning that a calculation of assets vs liabilities or debts puts the value of a share at $5) but is traded at a market value of
$40 (meaning that the consensus is that the stock is actually worth a lot more than
the book value suggests) Why might people (most likely) value such a stock so much higher than its asset balance?
The book value must be wrong
Bribery
The firm may have intangibles, such as brand perception, which are seen as very valuable
While possible, such a thing has never happened
54/ Due to the difference between target marketing to audiences in the digital age and marketing in a world without tech and social media, today's digital marketers should _?
rely on predictions from researchers based on small set of characteristics of an audience
Trang 11plan what products to promote in each financial quarter, because their target
audience or consumer is passive
target each consumer as a unique individual because consumers choose when, where, and how they consume information
55/ The use and gratification theory and media system dependency theory
emphasize the strategic importance of understanding audience motivation and the social contexts surrounding the audience's media use
True
False
56/ According to the video lecture, three general digital marketing targeting
strategies are; 1) behavioral targeting, 2) search keyword-based targeting, and 3) lookalike targeting?
True
False
57/ What is the reason behind digital marketers implementing behavioral targeting strategy?
Behavioral targeting strategy uses a search keyword - based targeting of a
prospective customer’s needs based on his or her information search behavior Behavioral targeting strategy uses machine learning methods to find new people who have similar characteristics and activity on a digital media platform
Behavioral targeting strategy uses a web user’s browsing history and other
consumer-related online behavior to help create and deliver unique targeted
individual marketing messages
58/ Search-based targeting strategy differs from lookalike targeting strategy because lookalike targeting strategy leverages a business's own data on their existing
customers to find new people who share similar characteristics and activity on a digital media platform whereas search-based targeting strategy involves responding
to any prospective customer's needs based on their information search behavior True
False
59/ Programmatic advertising is a complex digital trading process with many
interconnected advertising technology platforms
True
False
60/ Publishers of web-based content SELL to BUYERS who want to feature their
advertisements, space