Philips Strategic Management - quản trị chiến lược công ty philips chuyên nghành quản trị kinh doanh bài tiếng anh, số liệu lấy từ phòng kinh doanh công ty điểm trên 8
Trang 1Name: Phan Hoang Minh ID: 94011901748 Class: 19TAKD Course: Strategic Management Lecturer: Rewel Jose Santural
Trang 2Business Overview 8
PHILIPS 11
MISSION AND VISION 11
PHILIPS GENERAL PORTFOLIO 12
Sales and Sales Growth 14
Sales Report Defined 15
Net Income 16
PHILIPS INTERNAL AUDIT 18
Value Chain Analysis 19
Internal Factor Evaluation (IFE) Matrix 20
Philips Vrio Analysis 21
PHILIPS EXTERNAL AUDIT 22
Philips Pestel Analysis 23
Philips 5 Forces Analysis 24
External Factor Evaluation (EFE) Matrix 25
Competitive Profile Matrix (CPM) 26
Competitive Analysis 27
Regional Competitive Analysis 28
PHILIPS LONG-TERM GOALS 29
PHILIPS STRATEGY 30
SWOT Matrix 31
SPACE Matrix 32
BCG Matrix 34
Grand Strategy Matrix 35
QSPM Matrix 36
Trang 31 Philips, a Global Company
Royal Philips Electronics is one of the world's biggest electronics companies and Europe's
largest, with sales of US$ 33.9 billion in 1998 It is a global leader in color television sets, lighting, electric shavers, color picture tubes for televisions and monitors, and one-chip TV products Its 233,700 employees in more than 60 countries are active in the areas of lighting, consumer electronics, domestic appliances, components, semiconductors, medical systems, business electronics, and IT services (Origin) Philips is quoted on the NYSE, London, Frankfurt,
Amsterdam, and other stock exchanges
François Adrianus "Frans" van Houten is the successor to Gerard Kleisterlee, as Chief Executive Officer of the Dutch company of Royal Philips Electronics, taking over the position on 1 April
Trang 4Royal Philips Electronics is eighth on Fortune's list of global top 30 electronics corporations We are active in about 80 businesses, varying from consumer electronics to domestic appliances, and from security systems to semiconductors
We are a world leader in digital technologies for television and displays, wireless
communications, speech recognition, video compression, storage, and optical products as well
as the underlying semiconductor technology that makes these breakthroughs possible
We have world-class solutions in lighting, medical systems (particularly scanning and other
diagnostic systems), and personal and domestic appliances where our investments in design and new materials are critical to success
Translated into figures, we produce over 2.4 billion incandescent lamps every year, and some 30 million picture tubes; and each day, our factories turn out more than 50 million integrated circuits Around 2.5 million heart procedures (scans and interventional procedures) on X-ray equipment are carried out each year using our technology
One in seven television sets worldwide contains a Philips picture tube, and 60 percent of all telephones contain Philips products
Thirty percent of offices around the world are lit by Philips Lighting, which also lights 65 percent
of the world's top airports, 55 percent of soccer stadia, and 30 percent of hospitals The strength
of Philips' global operations is reflected in its (value-based) leadership position in many of the markets in which it is active
Trang 5Selected from Philips website
3 Patents and Trademarks
Philips has some 60,000 patent and design rights and almost 30,000 trademark registrations worldwide
Key patents are in such fields as optical recording (CD-Audio, CD-ROM, CD-R, CD-RW, Video, DVD-ROM), digital audio coding (MPEG-2 audio compression), digital video coding (MPEG video compression), and mobile telephony (GSM and CDMA)
Safeguarding the company's portfolio of patents and product design rights are its 130 patents and trademarks specialists Located throughout Europe and in the United States, Japan and Singapore, they help exploit the results of Philips' worldwide R&D activities by licensing the generated patents They also pay close attention to the trademarks that support the company's commercial activities Chief among these are Philips' house marks - the Philips word-mark and the Philips shield emblem
- which are among the most widely recognized trademarks worldwide
Trang 6'manufacture incandescent lamps and other electrical products'
The company initially concentrated on making carbon-filament lamps and by the turn of the century was one of the largest producers in Europe
Developments in new lighting technologies fuelled a steady program of expansion, and, in 1914, it established a research laboratory to study physical and chemical phenomena, so as to further stimulate product innovation
Marketing companies had already been established in the US and France before the First World War, and in Belgium in 1919, and the 1920s saw an explosion in their number
It was at this time that Philips began to protect its innovations with patents, for areas taking in ray radiation and radio reception This marked the beginning of the diversification of its product range Having introduced a medical X-ray tube in 1918, Philips then became involved in the first experiments in television in 1925 It began producing radios in 1927 and had sold one million by
X-1932 One year later, it produced its 100-millionth radio valve, and also started production of medical Xray equipment in the United States
Philips' first electric shaver was launched in 1939, at which time the Company employed 45,000 people world-wide and had sales of 152 million guilders
Science and technology underwent tremendous development in the 1940s and 1950s, with Philips Research inventing the rotary heads which led to the development of the Philishave electric shaver, and laying down the basis for later groundbreaking work on transistors and integrated circuits In the 1960s, this resulted in important discoveries such as CCDs (charge-coupled devices) and LOCOS (local oxidation of silicon)
Philips also made major contributions in the development of the recording, transmission and reproduction of television pictures, its research work leading to the development of the Plumbicon
TV camera tube and improved phosphors for better picture quality
It introduced the Compact Audio Cassette in 1963 and produced its first integrated circuits in 1965
Trang 7other landmarks were the production of Philips' 100-millionth TV set in 1984 and the 300-millionth Philishave electric shaver in 1995
The 1990s has been a decade of significant change for Philips The company carried out a major restructuring program to return it to a healthy footing And more recently it has been concentrating
on its core activities Today, Philips is at the leading edge of the digital revolution, introducing class products that are helping to improve pe people’s lives as we enter the next millennium
world-5 Parts of the Whole
Seven product divisions, many other competencies and participations make up Royal Philips Electronics
Whether in homes, factories, offices, airports, or on the street, it's hard to imagine a place where Philips is absent Some of
the products made by its seven product divisions are tucked away inside, like integrated circuits or
CD drives Some of them
are undergoing dramatic changes in their dimensions - think of the flat screen TV, which can hang
on the wall Five of the
world's top ten PC manufacturers sell monitors produced by Philips
What Philips wants is to make your life and work easier With the Genie mobile phone, for example, you dial a number by just
saying it aloud, while Philips' WebTV Internet terminal brings the excitement of cyberspace into the living room
And on your travels around the world, whether passing by the Eiffel Tower in Paris, walking across London's Tower Bridge,
or witnessing the beauty of the ancient Sphinx and pyramids of Giza, you don't have to wonder any more who lights these
famous landmark
Trang 92012
1 Top 50 Best Global Green Brand by Interbrand
2 Best Improvement in Patient Safety 2012 – Philips iDose The Irish Medical and Surgical Trade Association acknowledged in creating a solution that dramatically reduces radiation Philips'
efforts in CT scanning procedures without compromising image quality
3 VBDO Responsible Supply Chain Management Award - Philips received the VBDO
Responsible Supply Chain award for the fifth year in a row
2013
1 Crystal Prize - Philips received the Crystal Award (“De Kristalprijs”), Global 100 Most
Sustainable Corporations in the World – Philips has been ranked number 7 on the annual list of
‘Global 100 Most Sustainable Corporations in the World’ by Corporate Knights– up 6 places from
2012
2014
1 Practice Greenhealth Champion for Change - Philips received the 2014 “Champion for
Change” Award for delivering resource-efficient healthcare solutions to our clients and assisting them in improving their environmental performance
2 Energy Star Partner of the year –
3 CDP - Philips has been recognized as a world leader for corporate action on climate change For the 3rd year in a row, (CDLI)
4 Dow Jones Sustainability Index (DJSI) - Philips is named the industry leader in the Industrial Conglomerates category with a score of 91 out of 100 points In addition, we have also received
a Best in Class score in all three dimensions – Economic, Environmental and Social
Trang 11“ Improve the quality of people’s lives through technology-enabled
meaningful innovation-as co-creator and strategic partner for the Philips businesses and complementary open innovation ecosystem participant.”
Trang 12PHILIPS GENERAL PORTFOLIO
Trang 13Unique leadership positions in many markets
Trang 14Sales and Sales Growth
Trang 15Sales Report Defined
The Healthcare product segment contributed about 10.912.000 in sales, which is around 51% of the whole sales in 2015 For the sales growth, this product segment has increased by 19% in 2015
Consumer lifestyle has contributed in sales for about 5.347.000 euros, which is 22% of the wholesales For the sales growth itself, it has increased from the year
2014 to 2015 by 13%
Lighting products contributed 7.411.000 euros Which is about 30% of the
wholesales The sales growth for this product segment, it has increased from 2014
to 2015 by 8%
Trang 16Net Income
Trang 17• Total net income after taxes
• Lighting has a sales contribution of about 30% the net profit from this segment product is about 197.700 euros
Trang 19Value Chain Analysis
Trang 29PHILIPS LONG-TERM GOALS
Current Vision
• Strive to make the world healthier and more sustainable through
innovation
Projected New Vision
• Leading the world healthier lifestyle and more sustainable through innovation
Healthy people, a Sustainable planet
• Increase number of sales in developed countries by 5%
• Make rapport with US local companies for future expansion
• Create joint venture nor acquire US local company
• Increase sales on healthcare products of 10% each year
• Create more cooperation in terms of healthcare products with hospitals
• Improve the lives of 3 billion people by the year 2022
• Steadily growing the Green Solutions portfolio
Trang 38HOSPITAL BUILD
Philips Healthcare Transformation Services helps Inrusinvest
deliver state-of-the-art healthcare
Who/where
Inrusinvest, a private oil and mining group in the
the southwest corner of Siberia in Russia has the ambition
to improve access to high-quality care in the Kemerovo
region
Challenge
The challenge for this investment group – which has
little experience in the healthcare sector – was to turn
an unused building, initially constructed as a trade
center, into a state-of-the-art medical center capable of
serving the widespread population of Siberia
Solution
Philips consultants carried out thorough research and
market analysis to help Inrusinvest develop a concrete
vision and strategy that met their requirements
Philips consequently developed a service model and
conceptual design for the new facility
Trang 39Inrusinvest had a far-reaching goal when they began this project They wanted to convert a large empty building with no water, electricity, or heating into a modern healthcare facility
Located in Novokuznetsk, one of the oldest cities in Siberia, this center would provide efficient state-of-the-art medical services to a population of 1.2 million people across a vast region
Because Inrusinvest lacked a great deal of experience in the healthcare sector, they turned to an experienced advisor They turned to Philips consultants for their unique expertise in transferring broad international medical consulting experience and technology to a specific local setting with its own social, cultural, and legislative requirements
The collaboration has provided the group with access to Philips strategic consultancy services They could deliver all the components needed to help Inrusinvest formulate a business model and conceptual design that is comprehensive and innovative – and most importantly realistic to achieve in the new build
The group initially asked Philips to carry out a quick feasibility scan that included a market analysis, a high-level service model proposal, and a high-level assessment of using the building for a medical facility
Impressed with the expertise on improving the clinical, operational, technical and financial
performance of healthcare organizations demonstrated by the consultants, the work quickly developed into a full-blown project involving 12 workstreams responsible for
all aspects of the project
Market analysis
The vision for the new hospital was to be an open, innovative private medical center in the
city of Novokuznetsk to provide landmark healthcare services to the Kemerovo region To
create a successful business model for this center, it was critical to understand disease
patterns and the competitive landscape of the region Philips consultants assisted
Inrusinvest in collecting key market information to identify key trends, treatment, and
diagnostics methods, and the availability of specific services
The market analysis identified key disease groups, which could help target the main
patient flow for both inpatient and outpatient services Local citizens provided significant
input to the market analysis A survey was conducted to capture information about their
healthcare spending habits and their view on the availability of services and quality of care
Trang 41A detailed analysis was then done to correctly match supply and demand, as well as find appropriate price points for key services to calculate preliminary revenues A
number of interviews with key regional clinics and healthcare authorities allowed the consultants to make a preliminary market forecast Market analysis of the region
produced statistics of the local population and defined the potential need for healthcare services This research was used to develop the hospital strategic plan, the service model and the conceptual design for the new medical center
Strategic plan
Formulating the ambition of the medical center and making the right strategic choices was critical for its future planning Philips consultants initiated and conducted a strategy workshop with Inrusinvest management and the future healthcare leadership team During the workshop, the mission and vision of the medical center was formulated and key strategic goals were set
Growth scenarios were identified and then prioritized by consultants before being fed into the Philips service and capacity modeling tools for further calculation and
evaluation As a next step the strategic goals were transformed into strategic initiatives covering four segments: Markets and Patients, Finance, Processes & Operational
Efficiency, Technology and Innovation
Each strategic initiative led to a specific action plan that was cross-checked with the market analysis, the service and capacity calculations, as well as expert advice from Philips international experts The strategic plan provided Inrusinvest with a clear vision and high-level action plan for the next seven years to help them transition into a leading regional healthcare service provider with several connected centers of excellence and primary care units across the Kemerovo region