(LUẬN văn THẠC sĩ) appropriate classroom activities for effective teaching of business english speaking skill necessary for vietnamese businessmen

VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST GRADUAGE STUDIES NGUYỂN THỊ MINH TRÂM APPROPRIATE CLASSROOM ACTIVITIES FOR EFFECTI

VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES

FACULTY OF POST GRADUAGE STUDIES

NGUYỂN THỊ MINH TRÂM

APPROPRIATE CLASSROOM ACTIVITIES FOR EFFECTIVE TEACHING OF BUSINESS ENGLISH SPEAKING SKILL NECESSARY

FOR VIETNAMESE BUSINESSMEN

Những hoạt động trên lớp thích hợp để dạy hiệu quả kĩ năng nói tiếng Anh thương mại cần thiết cho các thương gia Việt Nam

SUMMARY OF M.A COMBINED PROGRAMME THESIS

FIELD: ENGLISH METHODOLOGY CODE: 601410

HANOI - 2010

UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES

FACULTY OF POST GRADUAGE STUDIES

NGUYỂN THỊ MINH TRÂM

APPROPRIATE CLASSROOM ACTIVITIES FOR EFFECTIVE TEACHING OF BUSINESS ENGLISH SPEAKING SKILL NECESSARY

FOR VIETNAMESE BUSINESSMEN

Những hoạt động trên lớp thích hợp để dạy hiệu quả kĩ năng nói tiếng Anh thương mại cần thiết cho các thương gia Việt Nam

SUMMARY OF M.A COMBINED PROGRAMME THESIS

FIELD: ENGLISH METHODOLOGY CODE: 601410

SUPERVISOR: DR TÔ THỊ THU HƯƠNG

HANOI - 2010

TABLE OF CONTENTS

Page

Certificate of Originality of Study Project Report ……….…i

Acknowledgments……….… ii

Abstract……… ……… iii

Table of Contents ……… iv

PART1: INTRODUCTION……… 1

1.1 Rationale for the study ……….…1

1.2 Aims of the study and research questions:……… 2

1.3 Scope of the study:……… 3

1.4 Significance of the study:……….… 4

1.5 Methods of the study:……… 4

PART2: DEVELOPMENT ……… 5

CHAPTER 1: LITERATURE REVIEW ……… 5

CHAPTER 2: DEVELOPMENT OF THE RESEARCH………… 7

2.1 PHASE 1: NECESSARY B.E SPEAKING SUB SKILLS……… 7

2.1.1 Subjects: 7

2.1.2 Instrument 7

2.1.3 Instrument construction and development: 8

2.1.4 Data Collection 8

2.1.5 Data analysis 8

2.1.6.Findings: 8

2.2 PHASE 2: APPROPRIATE ACTIVITIES……… 9

2.3 PHASE 3: ACTION RESEARCH ……… 9

2.3.1 Problem identification and action plan:………9

2.3.1.1 Research design:………9

2.3.1.3 Setting of the study: ……… 10

2.3.1.4 Design of the activities: ……… … 11

2.3.2 Methodology: ……….……… 11

CHAPTER 3: FINDINGS OF ACTION RESEARCH, IMPLICATIONS AND FUTURE ACTION ……….……… 11

3.1 Summary of findings:……… … … 11

3.2 Implications and future action: ……… 12

PART 3: CONCLUSION………… ……… ….13

3.1 Conclusions ……… ……….… 13

3.2 Summary of implications ……… ….14

3.3 Limitations of the research and suggestions for further study……… 15 REFERENCES……… I

ABSTRACT

The focus of this study was on the investigation of the BE speaking sub-skills often used by Vietnamese businessmen in their workplace, appropriate activities mostly suggested by Vietnamese teachers at university level for teaching those sub skills, and the effectiveness of the activities in developing students’ BE speaking skill The study was conducted in three phases employing the methodology with the combination of both quantitative and qualitative methods Phase 1 used a survey questionnaire among selected sales personnel in import-export companies in Hanoi who have chances of more frequent communication with foreigners in English The results of this phase showed that the often used BE speaking sub-skills were exchanging information, telephoning and bargaining Another survey questionnaire was conducted phase 2 on the first and second year teachers

of Departments of BE in four universities majoring in business in Vietnam including National Economics University, Foreign Trade University, Trade University, and Business and Administration University to investigate the appropriate classroom speaking activities for teaching of the sub skills identified in phase 1 The results were activity discussion, guessing game, role play, and information gap for teaching exchanging information; activity card game, jigsaw puzzle and role play for teaching telephoning; and activity using noticing the gap, information gap, and simulation for teaching bargaining In phase 3, teacher’s journal, students’ interview and questionnaire was used in an action research that

is applied to a sample of students at intermediate level of the second year at the Department of Business English, National Economics University to explore the effectiveness of the suggested classroom activities The quantitative and qualitative data in phase 3 revealed that all the activities the teacher practised with the students were useful and contributive and they developed different areas of speaking as a language skill

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