MARKETING MIX 7PS OMACHI VS HẢO HẢO INSTANT NOODLES Competitor of Omachi Instant Noodles are Hảo Hảo Instant Noodles – belong to Vina Acecook Company which currently is number one Instan
Trang 1Table of Contents
INTRODUCTION 2
MARKETING MIX 7PS OMACHI VS HẢO HẢO INSTANT NOODLES 2
ACHIEVING OVERALL BUSINESS OBJECTIVE BY MARKETING STRATEGY 8
COMPANY OVERVIEW 9
CURRENT MARKETING SITUATION 11
MARKETING OBJECTIVES 13
SEGMENTATION, TARGETING AND POSITIONING (STP) 13
TACTICS AND ACTION 16
ALLOCATION OF RESOURCES 17
EVALUATING AND MONITORING MARKETING PLANS 17
CONCLUSION 18
REFERENCE LIST 18
Trang 2MARKETING MIX 7PS OMACHI VS HẢO HẢO INSTANT NOODLES
Competitor of Omachi Instant Noodles are Hảo Hảo Instant Noodles – belong to Vina Acecook Company which currently is number one Instant Noodles Company in Vietnam holding 51.5% of Instant Noodles market share in Vietnam (VNlogic, 2017)
Product Omachi is well-known to be the first
instant noodle product providing not
only convenience but also nutritions
and is good for health Omachi
produces done-to-a-turn potato
noodles (not burned, not oxygenated
– cause of diabetes, cardiovascular
problems and cancer), which
handles consumers’ worries about
eating instant noodles before With
Omachi, customers feel secure
about message “Delicious and Not
Afraid of Heat” – an extremely
successful strategy of Masan
Consumer
The word “Omachi” in bright red
gives “undeniable attractiveness” –
slogan of Omachi Instant Noodles
Letters “o”, “a”, “c” and “I” with white
circles inside stand for fresh
potatoes that are chosen for
Hảo Hảo is well-known to be the number one Instant Noodle Brand in Vietnam (ref) Noodles of Hảo Hảo are tough and chewy – preferable kind of noodles for Vietnamese people’s taste
The brand name “Hảo Hảo’’ is catchy and easy to remember (ref)
Hảo Hảo Instant Noodles have different basic flavours (chicken, beef, spicy and sour shrimp,…) so that the customers have a wide range of choices
Trang 3Omachi At the top right corner, 5
stars show first-class and stand for
spreading over 5 continents
Omachi creates various models with
different flavours so that its
customers have a wide range of
choices
Omachi also achieved a huge
success with the new product
“Omachi Special Bò Hầm Sốt Vang”
that provide 96 million of Vietnamese
with a complete meal full of
nutritions
Price Price is an important P of Marketing
Mix It must be appropriate with the
values that customers receive As
long as Omachi’s target market is
premium and high-end, Omachi
provides a high-quality product
which is good for health and sets not
a cheap price In 2018, giá bán lẻ,
For high-qualities series like Omachi
Special, company uses Premium
Pricing – a higher price than
competitor’s one This pricing is for
the quality of product that
consumers receive For company,
As long as Hảo Hảo’s target market is low-end (for students, farmers and the one who live in big cities but have low income), Vina Acecook company sets an economical price for Hảo Hảo Instant Noodles of 3600VND/pack and /box/30 packs
Vina Acecook has applied market penetration pricing strategy (5 years ago, price was 1500VND/pack, 3 next years the price was 2500/pack and currently it is 3500/pack)
As Hảo Hảo is a popular brand created for low-end market, it might
be company’s best decision of all
Trang 4this affirms that it has a unique, one
and only product (Potato Noodles)
For customers, this guarantees that
Omachi is a highly qualified product
On the other hand, is is also a
challenge for the company when it
has to make sure price goes
together with the values it provides
for consumers Company must take
a good care of product taste and
packaging to maintain customer’s
trust
For common series like Omachi
Chua Cay, company applies pricing
for market penetration This
definitely attracts customers when a
pack of Hảo Hảo Noodles costs
3600VND, while Omachi costs only
3500VND In addition, Masan uses
Bundle Pricing: a box of 30 packs
cost cheaper than a pack This
makes a huge difference when
buying Omachi instead of Hảo Hảo
time when setting a remarkably low price at the beginning It made Hảo Hảo noodles became noticeable for people with low income After a certain amount of time, Hảo Hảo got
a place in the heart of customers as well as its brand become famous among them It is the main reason why Hảo Hảo is still number one Instant Noodle brand
Place Main distribution channels are
supermarkets (modern trade),
glocery stores at local markets and
convenient stores (general trade)
Currently, Potato Noodles of Omachi
Main distribution channels are supermarkets (modern trade), glocery stores at local markets and convenient stores (general trade) Currently, Hảo Hảo Instant Noodles
Trang 5are distributed to over 60000 outlets
and 100 distribution agents (owned
by its company) throughout Vietnam
and each region has its Business
Office (in Hanoi, Da Nang, Can Tho
and Ho Chi Minh City)
Moreover, Masan Food took a really
good care of their noodles when
placing them in supermarkets and
department stores Omachi Instant
Noodles are placed at the entrance,
promotion zone They are also
positioned at the top spot - eye level
on instant noodle shelves
It is understandable that Instant
Noodles have various distribution
channels as they are the product of
different types of customers It
ensures the characteristic of Instant
noodles – convenience As anybody
can easily buy Instant Noodles in
every single corner of the country, it
is considered as the most common
quick-and-cheap meal in Vietnam
Once again, this asserts widespread
popularity of the product
are distributed to over 600 distribution agents (owned by its company) throughout Vietnam and each region has its Business Office (in Hanoi, Da Nang, Can Tho and Ho Chi Minh City)
Moreover, Vina Acecook also took a really good care of their noodles when placing them in supermarkets and department stores Hảo Hảo Instant Noodles are often placed at the promotion zone They are also positioned at the top spot - eye level
on instant noodle shelves
It is understandable that Instant Noodles have various distribution channels as they are the product of different types of customers It ensures the characteristic of Instant noodles – convenience As anybody can easily buy Instant Noodles in every single corner of the country, it is considered as the most common quick-and-cheap meal in Vietnam Once again, this asserts widespread popularity of the product, especially when Hảo Hảo is the most popular brand among all others
Trang 6Promotion • Advertising
On television: various TV stations:
VTV, HTV, HN, VTC,…
On radio programmes, newspapers,
magazines and supermarket flyers
Big celebrities starring in Ads: diva
singer Mỹ Linh, supermodel Ngọc
Trinh, supermodel Phạm Hương,
singer Bích Phương, MC Phan Anh,
…
Outdoor advertising: billboards
• Sales promotions:
Special packs: buy 1 get 10 (buy 1
box and get 10 packs free), buy 10
get 1 (buy 10 packs and get a bowl)
Price packs: buy 10 packs and get a
discount, buy a box of 30 packs and
get a discount
• Direct marketing: contact
customers to introduce new
products, new promotions
• Online marketing: online
shopping and supermarket websites,
on company’s website, on social
media (Facebook), on movie
• Advertising
On television: various TV stations: VTV, HTV, HN, VTC,…
On radio programmes, newspapers, magazines and supermarket flyers Recently, 2 celebrities (artist Hoài Linh, singer Tóc Tiên) have been invited to take part in commercial Outdoor advertising: billboards, taxis, buses and bus stations
• Sales promotions: contests (scratching cards to win the jackpot Usually, the prize is a motorbike or an electrical device)
• Direct marketing: contact customers to introduce new products, new promotions
• Online marketing: online shopping and supermarket websites,
on company’s website, on social media (Facebook), on video channels (Youtube, movie websites)
• Public relations: charity events
in rural areas
Vina Acecook also does not have a creative and unique marketing
Trang 7channels (Youtube, movie websites).
• Public relations: charity
events in rural areas, Omachi Instant
Noodles as a present for U23
Vietnam Team participating in SEA
Games
Masan does not have a creative
unique marketing strategy but the
way that it combines different
strategies at the same time is very
intensive, helps its grow much faster
with less effort and save time What
is more, it is very smart of the
company to use big celebrities
starring in the commercials – attracts
high-end market which cares and
updates about showbiz frequently
strategy but the way that it combines different strategies at the same time helps its grow much faster with less effort and save time Nevertheless, jackpot is a concentrated effort to draw low-end market’s attention Nobody would refuse to pay 3600VND a get a chance to win a motorbike for free
People Masan Consumer runs Masan
Young Entrepreneur Contest for the
wanna-be This contest consists of 5
rounds: recruitment, aptitude test,
initial interview, group discussion
and final interview If employee does
not participate in the contest, he still
has a chance to become a
Management Trainee All
departments of Masan Consumer
Vina Acecook applies usual way of recruiting HR department announces recruitment on company’s website and on online job boards All departments of Masan Consumer use this way to recruit, so this is not only appropriate for Marketing Department but also for all other
Trang 8use this way to recruit, so this is not
only appropriate for Marketing
Department but also for all others
(Sales, Finance, HR, Legal, R&D,
Supply Chain and Manufacturing)
Marketing employees particularly are
required to have good
communication and English skills
Having such a close and detailed
way of recruiting and training,
maximises staff performance,
especially when it comes to
contacting customers – a mission of
Marketing department Masan was
in top 100 best working environment
in Vietnam in 2016 (Alphabe,
Nielsen)
Company esteems
entrepreneurship, flexibility and
initiative of the staff
Physical
evidence
On all packaging of Instant Noodles,
above the word “Omachi” is “Potato
Noodles” (“Mì khoai tây”) – simply
shows off Omachi’s outstanding
point in contrast to other instant
noodles
Shiny bright packaging of Omachi
Instant Noodles is designed in
All packaging of Hảo Hảo Instant Noodles have bright colour (yellow, red, green, blue, violet, pink)
Majority of packaging is a huge bowl
of Insant Noodles full of topping drawn on it, which makes consumers feel the deliciousness of Hảo Hảo noodles right away
Trang 9completely luxurious style, which
makes consumers immediately feel
the deliciousness of the Omachi’s
style of cuisine
On the packaging of Omachi Special
Bò Hầm Sốt Vang, the pack of beef
is drawn in a large size with “100%
Real Meat” written on it to attract
customers and get their trust
Process Masan Food establish a distributor
system of over 100 distribution
agents (owned by Masan company)
throughout Vietnam, each region has
a Business Office in Hanoi, Da
Nang, Can Tho and Ho Chi Minh
City) Omachi has various types of
processing, however, wholesalers
are majority Omachi approaches
many wholesalers, then the mission
of wholesalers is selling to the
retailers such as convenient stores,
glocery stores, supermarkets
Finally, retail stores deliver product
to the customers
Vina Acecook establish a distributor system of over 600 distribution agents (owned by Masan company) throughout Vietnam, each region has
a Business Office in Hanoi, Da Nang, Can Tho and Ho Chi Minh City) Hảo Hảo Instant Noodles have various types of processing, however, wholesalers are majority Hảo Hảo approaches many wholesalers, then the mission of wholesalers is selling
to the retailers such as convenient stores, glocery stores, supermarkets Finally, retail stores deliver product to the customers
Producer
Wholesaler
Retailer
Trang 10ACHIEVING OVERALL BUSINESS OBJECTIVE BY MARKETING STRATEGY
In the long run, goal of Omachi Instant Noodles is providing Vietnamese people with a convenient but tasty, fully nutritious and highly enjoyable meal
With the success of Omachi Instant Noodles, Masan has established its position in the Vietnamese instant noodles market Market share of Omachi has been increasing dramatically Thanks to the creative Marketing Mix strategy, Masan Consumer has brought Omachi to a new level - appearing increasingly in the lives of consumers from urban to rural
"Simply Different", for the first time in Vietnam, instant noodles are made with ingredients from the potato being merchandised With the message "Delicious and Not Afraid of Heat", Omachi has gradually eliminated the anxiety in the psychology of consumers when eating instant noodles Moreover, the company has launched new models, especially Omachi Special Bò Hầm Sốt Vang - to meet the increasingly diverse needs of consumers and gradually reach the ambition to bring products to five continents
Masan Consumer has succeeded in directing and deciding to market the Omachi Instant Noodles made of potato as company’s lasting competitive tool
At a price that is not low but perfectly suited to the characteristics, product quality, as well as the target customers, pricing strategy helped the company enter revenue generating market, make customers become consumers who do not hesitate about buying a product
Masan makes sure Omachi is provided for the consumption timely Products are available mostly in supermarkets, glocery stores and convenient stores at local markets
Wholesaler
Retailer
Consumer