Thanh Du Customer 194217 Le Hong Phong Street Nha Trang, Khanh Hoa 57000 October 21, 2021 Dung Nguyen Manager of Green World 204217 Le Hong Phong Street Nha Trang, Khánh Hòa 57000 Dear Madam Dung I am writing to complain about service quality in Green World hotel I stayed at Green World hotel for 3 days I feel unsatisfied with the service at the hotel First of all, the service in this hotel is not good My room was not cleaned well It appears that the sheets remained unchanged I have a feelin.
Trang 1Thanh Du
Customer
19/42/17 Le Hong Phong Street
Nha Trang, Khanh Hoa 57000
October 21, 2021
Dung Nguyen
Manager of Green World
20/42/17 Le Hong Phong Street
Nha Trang, Khánh Hòa 57000
Dear Madam Dung
I am writing to complain about service quality in Green World hotel I stayed at Green World hotel for 3 days I feel unsatisfied with the service at the hotel
First of all, the service in this hotel is not good My room was not cleaned well It appears that the sheets remained unchanged I have a feeling that the toilet in this hotel was not cleaned And it has no trash can in the toilet These things made me feel uncomfortable
Secondly, the staff had a bad attitude towards us They were not really hospitable Moreover, they did not focus on the work process That lost my stuff Personally, I think they made a racist expression towards us They talked about us and even mocked our looks
Last but not least, The air quality in the hotel was not good The poor soundproofing system resulted in
us being frequently noisy by other guests
I hope the matter will be resolved
Sincerely,