[...]... positions as director of economic development for the City of Fullerton, California, and communications director for the majority caucus of the Washington State House of Representatives, David E McNabb entered a second career in academia He advanced to the rank of professor on the faculty at Pacific Lutheran University He has a BA from California State College at Fullerton, an MA from the University of Washington,... dedicated professionals gave freely of their time and encouragement and support to these efforts They will always have my gratitude for the knowledge they have shared over the years I also owe a large debt of gratitude to the many researchers and authors whose work I have referred to and adapted for this story of the big changes taking place in the face of government I am particularly indebted to Dr Evan... of government organizations have forced leaders in many nations to reshape the way they carry out their assigned tasks Public administrators are developing new ways of managing their organizations and delivering their services to citizens; in the process, they are changing the face of government And, these changes are occurring around the globe (Batley and Larbi 2004) Government managers must now deliver... public administration that was and the public administration of the new century Paraphrased, the ten strategic considerations or principles are: 1 The traditional concepts of a bureaucratic hierarchy and authority cannot be entirely replaced; rather, they must be recast to better reflect the requirements of the new model of governance 2 Traditional hierarchical government agencies are increasingly... far-reaching, global movement calling for a complete transformation of government First, administrators are being required to transform the traditional maintenance model of public administration to a business-driven, public management approach to the governance of agencies and departments The underlying goal of this movement is the transformation of all government organizations into highperforming learning... Kingdom, and the United States Such private-sector-developed processes as strategic planning, performance measurements, and program assessment are part of this approach Transparency is a key feature of the public management approach To support this policy, President G W Bush signed the Federal Funding Accountability and Transparency Act on September 26, 2006 That act requires the Office of Management and... on a policy, they can then formalize it by putting it into law Once it becomes the law of the land, the policy can then be turned over to the professional administrative staff for implementation Summary This chapter began with a review of some of the changes in the operating climate of governments and the actions that public managers are making in response to those environmental pressures There are. .. required to work with multiple federal agencies, including the departments of Transportation, Commerce, Defense, and Homeland Security; the Federal Aviation Administrations (FAA); the National Aeronautics and Space Administration (NASA); and the White House Office of Science and Technology to plan the transformation of the Next Generation Air Transportation System (NextGen) As of March 2007, JPDO and partners... began in the last decades of the twentieth century The changes taking place over the last two decades in all levels of government have been, in a word, transformational; the administrative model of governance that guided public administrators for more than a century has been turned on its head, to be replaced by a new type of governing by new kinds of public managers (Rhodes 1997) Actions to change the. .. encouragement of my present and past, talented and knowledgeable management and administration colleagues at Pacific Lutheran University, at the Evergreen State College, and at the University of Maryland’s University College overseas graduate programs, as well as the many fine leaders, managers, and administrators I have known in legislative bodies and government agencies Throughout the research and . intent to infringe. Library of Congress Cataloging‑in‑Publication Data McNabb, David E. The new face of government : how public managers are forging a new approach.