Management The failure of Nokia: Falling from the pinnacle of success” Experience Lesson of Nokia Vision of business Understanding about management Lessons learned from Nokia 03 Vision
Trang 1Wellcome
Trang 2GROUP 4 - Management
"LEARNING OF NOKIA'S
FAILURE
- A VISION OF MANAGEMENT
IN BUSINESS"
Trang 3Management
The failure of Nokia: Falling from the pinnacle of success”
Experience Lesson of Nokia
Vision of business
Understanding about management
Lessons learned from Nokia
03
Vision of governance issues in the 4.0 era and during the pandemic
04
TABLE OF
CONTENTS
01
Trang 4Management is important The success or failure of companies, public sector
institutions and services, not-for- profit organizations, sports teams, and so on, often depends on the quality of their
managers
But what do managers do?
01
Trang 5The importance
of Management
Good organizational governance (GOG) is
needed to regulate and control the
relationship between the organization's
management and all parties with an interest
in the organization regarding their rights and
obligations in accordance with the
organization's vision and mission It aims to
create added value for all interested parties
as well as to achieve organizational goals and
work programs effectively
LOGIN
NEW ACCOUNT
Trang 6Consequences of poor management
Damaged Company Reputation
Resources—including time and money
—are wasted
Affect the company’s budget, employee turnover and overall profits
Reduced Productivity
Mismanagement, less organized
processes, lack of planning, etc
together leads to many
disadvantages
Trang 7LESSON OF
NOKIA
The failure of Nokia: Falling from the pinnacle of
success”
02
Trang 8SWOT ANALYSIS OF NOKIA
STRENGTHS
- Have a brand advantage
- Wide range of products
- Nokia's products are easy to use
- Quality, the reliability, durability, and
creativity their phones provide.
WEAKNESSES
- Poor after sales services
- Symbian operating system gradually lost the favor of customers
- Products do not meet customer needs
OPPORTUNITIES
- The Microsoft-Nokia deal is cooperation for
both companies
- Expand the range of products and prices.
- New consumer trends appear in the market
THREATS
- Competitors are getting stronger
- Technology changes
- Hard for Nokia to maintain and expand their market share.
Trang 9Nokia's market share begins to slide
2007
Nokia's worldwide
market share was
49.4%, the highest in the
world
By mid-2012.
The company's stock
price fell below $2
Trang 10Nokia’s history only serves to prove that no company is infallible, especially
in the face of technological progress What were some of their critical
mistakes?
Trang 11Strategic
management Phone Design Sales Approach
Symbian Operating System
Symbian Operating System
Digital Ecosystem Innovation Department CDMA Approach
Trang 12Executive management
Leading
Failed in
organizational
structure and
inter-departmental
communication
Employme
nt
Many managers and department heads, leading to inconsistency,
Subsidiarie
s
Many subsidiaries, but these "branches" are inefficient.
Trang 13Change management
Not focusing on what your customers want
The styling of current Nokia phones is not competitive
"conservative" in their
product design style, not
up to date with trends
Focus on Hiring
the Most
Qualified
People
Trang 14Plan
Plan to allocate
resources appropriately
Brands
Never rely solely on brand reputation to retain customers and acquire new
brands
Marketing
Marketing is as important as
the product itself
Must adapt to the market
Employee
Establish an effective recruitment channel to help recruit talented
people
Management
Management resources
wisely
Management must go towards leadership
Business model
Business model must
be sustainable
03
Trang 15Vision of business
Vision of governance issues in the 4.0 era and during the pandemic
04
Trang 16The management team will
be primarily responsible for risk management for the business It is leaders who will have to determine the right time and method
to perform complex tasks.
So what should leaders do?
Trang 17Focus on training staff,
grasping technology
solutions to be able to
turn business ideas into
reality during this
period
Efforts to maintain position and expand online shopping channel with price and delivery solutions
The leader must firmly row in order to create a support for the staff
Trang 18VISION OF BUSINESS
MARKETING
Developing e-commerce, converting from offline to online
TRAINING
Applying business
models
Customer service
TECHNOLOGY
ASSESSMENT
Marketing right
customer needs
Trang 19Do you have any questions?
Oanhhanama@gmail.com
Group 4
Kiều Oanh
-Leader
Kiều Oanh
-Leader
Bảo Ngọc
Thùy Chi
Diễm Quỳnh
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