STANDARD OPERATING PROCEDUREHOW TO CLEAN THE AIR-CONDITIONING GRILL GUEST I expect this part of the room to be clean as I have to inhale out-coming air.. The air in the guest room comes
Trang 1STANDARD OPERATING PROCEDURE
HOW TO CLEAN THE AIR-CONDITIONING GRILL
GUEST
I expect this part of the room to be clean as I have to inhale out-coming air.
TIME TO TRAIN: 25 minutes
Why is this task important for you and our guests?
Answers:
1 The air the guest breathes needs to be dust free.
2 The air in the guest room comes through the grill and needs to be clean.
Trang 2WHAT/ STEPS HOW/ STANDARDS TRAINING QUESTIONS
1) Switch off the
Air-conditioning unit Switch off the Air-conditioning unit before you start cleaning. How do I switch on and off the Air-conditioning unit?
2) Cleaning Dust Air-conditioning grill to remove
dust and cobwebs
Spray some general purpose cleaner
on the cleaning cloth
Wipe surface of Air-condition grill, frame and in between the grooves
Wipe as often as necessary until the grill is clean
How many times do I need to clean the Air-conditioning grill?
Do I always need to take a general purpose cleaner?
3) Set Temperature Vacant Room:
Set the temperature to the Standard
of 20 degrees
Occupied rooms:
Set back to previous temperature
What is the difference between an occupied and a vacant room?
4) Switch on Air-condition After cleaning turn on the
Air-conditioner Why do I have to switch on the Air-conditioner after cleaning?
Trang 3Summary questions:
1 a) What must I do first before cleaning any Air-conditioner?
2 a) What is the 4 step cleaning process?
b) Should these 4 steps be followed at all times?
3 a) What is the difference between cleaning an air conditioner in a vacant room and cleaning one in an occupied room?
b) What is the standard room temperature in occupied rooms?
4 What do I have to consider when switching the Air-condition back on?
Now ask the trainee to practice the task from start to end to test competency.