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Tiêu đề Warranties and Guaranties
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6.1.3 Guaranteed Cycle TimeAn experienced molder, designer, or mold maker will have a good idea what cycle time to expect.. The estimated times are always given to the best of their know

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6 Warranties, Patents, and

Ethical Considerations

When a mold maker builds a mold, it is expected to perform as quoted and

to last without breakdowns for a long time It is also expected to make the

product to specifications and dimensionally correct, and at a productivity

that has been estimated to the best knowledge of the designer and mold

maker

6.1.1 Guaranteed Quality

Normally, a mold maker will guarantee the quality of the mold for six months

or for one year, covering materials and labor In fact, if problems did not

arise within the first few weeks or months (or the first few thousand molding

cycles) after start of operation, a properly designed and built mold, well

maintained, will virtually last forever, except for unavoidable wear on tapers,

gates, etc., or when abusing the mold, e.g., by improper setup, or physical

damage due to negligence

Occasionally, the mold maker may be asked to guarantee shrinkage, cycle

time, or delivery time

6.1.2 Guaranteed Shrinkage

Experienced designers or mold makers can usually foresee the shrinkage,

especially if they are familiar with the product Shrinkage affects not only

the dimensions of a product but sometimes also its shape by distorting the

product This can be difficult to foresee, in particular with non-symmetrical

and odd-shaped products In many cases, this requires experimentation before

finalizing the mold or testing after some or the entire mold is finished It

could require experimenting with cycle times, even changing some steel

dimensions, or the cooling provisions in all or in certain areas of the mold

Often, the molder will provide steel sizes to the mold maker, eliminating the

need and cost to guarantee the plastic sizes There are also usually only one

or a few dimensions that are critical and these should be the only ones

guaranteed

The possibility of the need to experiment to arrive at proper sizes should be

foreseen by the estimator and should be included in the mold price by

selecting a higher risk factor As an alternative, such testing and necessary

rework could also be quoted separately as addition to the mold price, e.g., by

quoting labor and materials required to achieve the desired result

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6.1.3 Guaranteed Cycle Time

An experienced molder, designer, or mold maker will have a good idea what cycle time to expect A mold quote can include the estimated, approximate cycle times, e.g., “estimated 10–12 s cycle” (or “estimated 5–6 shots per minute”), together with the specified physical characteristics of the mold Some customers (not necessarily molders) want to have the cycle time guaranteed It is quite risky for the mold makers to accept such a demand The estimated times are always given to the best of their knowledge and experience and the mold makers will do their best to achieve the quoted cycle time If the customer insists on a written guarantee for a certain cycle time, an experienced mold maker may consider accepting it, provided that

there will also be a guaranteed premium if the cycle time is better than

promised Such an arrangement could be, for example, that the customer will get a percentage of the mold price reduced for each second or fraction

of a second that the cycle is longer, and will pay a premium of the same amount for every second or fraction of a second the cycle is shorter than the guaranteed cycle, up to a certain limit

There is always the problem that, in some cases, higher speed may affect the quality of the product This must be recognized before and discussed with the molder, before agreeing to any, especially shrinkage, warranty

6.1.4 Guaranteed Delivery

Here too, it is a question of the mold maker’s experience with the mold and their understanding and control of the mold shop load If the customer wants

to have the mold within a certain, reasonably short period and wants to negotiate penalties if the mold is not ready as promised, this could be accepted

provided that the customer is also willing to pay a premium equal to the penalty

if the mold is ready before the promised delivery date

I have seen both guaranteed cycle times and guaranteed deliveries and most often the jobs were concluded to the mold maker’s benefit Note that the customers were never unhappy to pay the premium, because they too gained

by being in production sooner and/or gaining higher productivity

While patents and ethics may not directly or immediately affect the cost of a mold, everyone in this chain should be aware of the risks and problems of ignoring potential patents or unethical behavior The following highlights some of the basics that anybody considering a new product and/or a new mold design should be aware of

All guarantees must be agreed to in

writing, before the project starts

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6.2.1 Patents

Patents are issued by the patent office They describe in detail the patented

features (“improvements”) of parts of or of whole products, or machines

(“apparatus”), or of methods of manufacturing The features to be patented

must satisfy all three of the following They must be

 “novel”, i.e., new and “surprising” to anyone familiar with the subject,

 “useful”, i.e., explain at least one useful purpose, and

 “feasible”, i.e., the patent application must show at least one possible way

of how the improvements can be achieved and how they function

“Claims” define precisely, which features are claimed to be patented A claim

can cover a portion or a whole machine, a product or part of a product, or a

method, but most often it covers just an “improvement” of a certain (often

very small) area or feature of a product, machine, or process

An issued patent does not protect the inventors, but gives them the right to

legally attack anybody who is “infringing”, i.e., “making”, “selling”, or “using”

anything covered by the claims

A patent is valid (effective) only in the country where the patent was issued

and only for a limited time, usually 17 years from the day of issue A patent,

issued in the USA, does not give the right to attack someone in other countries

from making, selling, or using it, but it gives the right to attack anyone who

wants to use or sell this infringing product in the USA

An issued patent is an asset, and can be sold or licensed In assessing the

value of a company, banks and investors look favorably at a company who

owns patents

“Design patents” cover certain special shapes and patterns of (usually)

consumer items Design patents are much easier to obtain, however, their

value is often questionable

“Prior art” When applying for a patent, the inventors must solemnly declare

that, to their best knowledge, they are not aware of anyone who has ever

used or published the claimed feature or design anywhere else in the world;

they must also indicate all the fields where the “invention” applies The patent

office will then do a perfunctory search of similar features in existing patents,

not necessarily only in the indicated fields, and if none are found, can issue a

patent This process from application to issuance can take one or more years

and is quite expensive, especially because a patent attorney should handle it

to comply with the proper format and wording of the application There are

no patent rights while the application is being considered, but there are some

advantages for the inventor between the date of application and the date of

issue of the patent

Prior art is the weak spot of most patents If it can be proven that the “claimed”

features have been used anywhere in the world, whether patented or not,

“A patent is a Sword, not a Shield”

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prior to the date of the application, even an issued patent can be declared invalid A worldwide search can be very expensive It covers only issued patents

in some countries, some trade magazines, articles or books, but not all magazines nor all published catalogues, or designs or practices which are or were in public use For most patents that have been declared invalid it was discovered after issue that the claims were not “novel”

If an inventor decides not to apply for a patent, he or she can select to publish the product in which the invention is clearly used, e.g., in a sales catalogue, advertisements, or trade magazine While thereby forgoing any right for a patent, it also prevents anyone else to get a patent after the date of publishing

It is often a question of simple economics to decide whether it is worthwhile

to apply for a patent

A patent is only of value to the owner as long as anyone infringing it is found out by the owner of the patent, first warned to “cease and desist” and eventually, if needed, prosecuted These legal proceedings are very expensive and can draw out over years It is often better and much cheaper to settle such disputes amicably

Also, if the owner of a patent does not use a patent within a stipulated time after issue (typically 5 years), or does not prosecute a known “infringer”, the patent can become invalid

If a product is wholly or partly covered by one or more patents, the relevant patent number(s) must be disclosed, either on the product itself by engraving, printing, or on an attached nameplate If the product is too small, or if, for other reasons, it is impractical to show the number(s) on the product itself, they can be shown on the packaging for the product The frequently found words such as “patent protected”, “patent issued”, “patent pending”, or any abbreviation thereof have no value The country granting the patent should also be shown, e.g., “US pat #9,876,543”

The patent numbers put the buyer or user of the product on notice that there are patented features to consider which may be used to prevent any copier from proceeding But on the other hand it also opens the door to an attack by a copier to declare the patent(s) invalid because of possible prior art that has not been found during the original patent application

How Do Patents Affect the Decision Maker and the Mold Maker?

Both parties should be aware that any patents they do not own or are licensed

to use could be used to prosecute either the customer, the molder, the mold maker, or even the end user of the product, or any or all of them Anyone making, selling, or using a product (and that includes the mold) that is covered

by a patent is subject to prosecution by the rightful owner of the patent Anyone who wants to have a mold built for any product must be asked to assure the molder and the mold maker in writing that, to their knowledge, there is no valid patent covering all or some of the features of the product for which a mold needs to be built and also agree (in writing) that they will

The most frequent reason for

declaring a patent invalid is that

“prior art” has been unearthed

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assume full responsibility to keep the other involved parties harmless in the

event of prosecution because of patent infringement (“hold-harmless

agreement”)

A similar agreement may be necessary between the mold maker and the

molder that the mold does not contain any patented features which could be

attacked by an owner of a valid patent This could happen to the molder or

even the end user after the product is sold to the public Typically, this applies

when copying patented mold features, such as hot runner hardware, ejection

and handling methods, and others

When finalizing a purchasing contract for a new mold or molding system, it

is good practice to discuss the ownership of any patentable features that may

be the result of designing the molds or ancillary equipment by the mold

designer or the mold maker There could be an agreement that any issuing

patent(s) will be owned by the purchaser (customer) of the mold, who will

also assume the costs of obtaining the patent, but naming the actual designer

or designers as inventors, and maybe including the names of the product

designers of the customer It could also stipulate that the mold maker will

have the right to use such patentable features in other molds, but not in

molds that would compete with the patent owner

6.2.2 Ethical Considerations

Not all copying problems apply to patented features only For example, let’s

assume a new, but not patented, plastic product is launched by an

entre-preneur and turns out to be a great success The mold maker, who built the

original mold, will probably be asked to work on additional, better molds

with more output, to cover the expected increased demand At this moment,

some other entrepreneur may see an opportunity to make and sell the same

or a very similar product and approach the same mold maker to build a

similar mold for this competing entrepreneur Often, such “copiers” don’t

even bother with a product drawing but just bring a sample of the original

product, from which the mold maker should build a mold In this case, the

problem could be solved simply by the mold maker, by flatly refusing to get

involved It would be neither ethical, nor fair to their existing customer to

help a competitor

Another frequent scenario is a prospective customer, or a molder, presenting

the mold maker with a sample of a product made by someone else and the

mold maker was not originally involved with it In such cases, it is better to

ask the customers to come back for quotations when they have their own

completely detailed, toleranced, and dimensioned drawing ready, complete

with assurances as indicated above regarding patent infringement

Under those conditions a job can be accepted

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