Freight logistics operation group 9 report

Therefore, I conducted the topic "Research on the current situation of freight logistics operations in U&I Logistics - Northern JSC" to learn more about the company's business operations

FOREIGN TRADE UNIVERSITY

Institute of International Economics and Business

Trang & Dr Bùi Duy Linh

Hanoi, May 2021

No Student’s ID Full Name Class

1 1915530803 Đoàn Ngọc Minh K58-LOG-ANH 02

2 1915530542 Trần Thị Hà Vi K58-LOG-ANH 02

3 1915530702 Lê Thị Khánh Trang K58-LOG-ANH 01

LIST OF GROUP MEMEBERS

INTRODUCTION 4

CHAPTER 1 INTRODUCTION OF U&I LOGISTICS 6

1.1 History of formation and development: 6

1.2 Vision 8

1.3 Organizational Structure of U&I Logistics: 9

CHAPTER 2: BUSINESS ACTIVITIES OF U&I 12

2.1 Logistics services provided by U&I 12

2.2 Main customers 16

2.3 Competitors 16

CHAPTER 3: CURRENT SITUATION OF GOODS DELIVERY PROCESS MANAGEMENT EXPORTING BY CONTAINER AT U & I LOGISTICS COMPANY 17

3.1 Planning process 17

3.2 Process of exporting goods 18

CHAPTER 4: SHORTCOMINGS AND RECOMMENDATIONS 25

4 1 Shortcomings 25

4.1.1 In each stage of the process 25

4.1.2 With process management activities in general 25

4.2 Recommendations 26

4.2.1 Improve management of customs procedures 26

4.2.2 Improve process management activities in general 26

REFERENCES 28

INTRODUCTION

Vietnam has joined many international trade agreements, which creates more opportunities for Vietnamese enterprises to expand their markets and seek more customers and partners However, there are also many challenges Enterprises must innovate themselves to come up with strategies and strategies suitable to the international environment, to improve their competitiveness Therefore, analyzing business activities of the business can predetermine the profitability of the activity, thereby analyzing and forecasting the success of the business results Through properly assessing the business performance, enterprises can make appropriate economic decisions, determine the right direction

As a business operating in the field of logistics, U&I Logistics is considered one

of the major enterprises in the Vietnamese market operating in this field However, the market is expanding and the competition from enterprises is getting more and more fierce In general development conditions, besides the advantages for development, the company also faces many difficulties and challenges Therefore, I conducted the topic

"Research on the current situation of freight logistics operations in U&I Logistics - Northern JSC" to learn more about the company's business operations, the problems that the company still faces from there Export a number of solutions to improve the company's operational efficiency

Research objectives and missions:

● Analyze achievements and limitations in the freight logistics operation of U&I

Logistics – Northern JSC

● Give some recommendations

Research object and scope:

● Research object: Logistics management process of the company from

2020-2021

● Research scope: The subject is done at U&I Logistics – JSC

Throughout the internship, we have learnt many things about the operation of a logistics company We would also like to express my gratitude to my instructor, Mr Bui Duy Linh for your instructions During the research and completion process, due to many limitations in knowledge, the essay cannot avoid its shortcomings, so our team is looking forward to receiving the comments of teachers on the research topic in order that we are more complete We sincerely thank you

CHAPTER 1 INTRODUCTION OF U&I LOGISTICS 1.1 History of formation and development:

U&I Investment Corporation (Unigroup) is the parent company of many subsidiaries and affiliates, working in many business areas including Logistics, Real Estate, Construction, Financial Services, Auditing, Retailing, Farming and Manufacturing U&I is an abbreviation of “You and I”

U&I Logistics is the leading member of Unigroup regarding logistics services Being operated by highly experienced Vietnamese entrepreneurs, U&I Logistics is proud to be one of the leading companies in Vietnam specializing in Customs Broker Agent, Freight Forwarding Service, Warehouse Operations, Inland Waterways, Coastal and Rail Transport In order to survive and develop, U&I Logistics always keeps improving itself day by day to provide the best services to its customers

The companies includes the following members:

The subsidiaries:

● U&I Transport Corporation (Unitrans) – Binh Duong

● U&I Logistics – Northern Joint Stock Company

● U&I Warehousing Corporation (U&I Warehouse) – Binh Duong

● U&I Freight Solutions Corporation (Uni Freight) – Binh Duong

Regarding the history of the company:

April 1998: the company was established under the name of limited company U&I

(Unico Ltd), working in the field of investment consultancy, customs clearance and freight forwarding with 6 members and the total initial capital of 200 million VND U&I's original head office was in Thu Dau Mot town, Binh Duong province

March 2003: The ownership of the company was transformed into a joint stock

company with the new name called U&I Transport and Forwarding Corporation The company also set up a trucking by container service

January 2007: It inaugurated and put into operation phase 1 of a warehouse with a total

area of 36200 m2

October 2008: U&I Transportation Joint Stock Company (UNITRANS) was

established

August 2010: Established U&I Freight Forwarding Joint Stock Company (U&I

FREIGHT) - Ho Chi Minh City

February 2014: Established U&I Cargo Service Joint Stock Company (U&I CARGO)

- Hanoi

June 2014: The establishment of Vietnam Shipping Joint Stock Company (VIETNAM

TRUCKING - VTruck)

August 2014: Completed and put into operation phase 5 of the warehouse with a total

area of 10428 m2 and established U&I Warehouse Joint Stock Company (U&I WAREHOUSE)

May 2015: Renamed to U&I Logistics Joint Stock Company (U&I LOGISTICS) with

a charter capital of VND 215 billion

March 2017: Established U&I Freight Solutions Joint Stock Company

September 2017: Completed and put the warehouse of U&I Logistics at VSIP I (First

phase) into operation with a total area of 13500 m2

December 2017: Established U&I Logistics - Long Thanh Corporation

February 2018: Established U&I Logistics - Northern Joint Stock Company

July 2019: The establishment of Northern U&I Transport Joint Stock Company

The chart below shows the structure of Unigroup:

Figure 1 Structure of Unigroup Source: Báo cáo tình hình nhân sự, phòng tổ chức nhân sự, U&I Logistics

1.2 Vision

Vision: To become a strong logistics brand in Vietnam that can be seen not only as a

pure partner but also as a reliable friend

Mission: Every product of U&I Logistics should represent quality and trust

Slogan: Clients’ Interests First

Core value: Leadership is shown in every position and every job

MANAGE DIRECTOR

Culture: Everyone is respected and treated equally U&I highly appreciates the

personal expertise, the smooth and clever coordination, and the ability to work scientifically

1.3 Organizational Structure of U&I Logistics:

U&I Logistics is one of the members of U&I Investment Corporation (Unigroup) that has operated in many fields U&I Logistics is the leading member of Unigroup regarding logistics service As the characteristics of Logistics that includes many tasks and activities, U&I Logistics allege to divide into the member companies Each company that belongs to the U&I Logistics focuses on providing only an activity (a service) in the Logistics systems U&I Logistics’ organizational structure should be seen as the divisional structure

Figure 3 Organizational structure of U&I Logistics Source: Phòng hành chính công ty U&I Logistics

GENERAL DIRECTOR

Administrative Department

Accounting

Department

Logistics Department

Operations Department Sales Department

* Functions of each department

+ General Director: is the highest commander in the enterprise, has the task of comprehensive management, operating the company's activities in accordance with the set goals and strategies of the company, taking responsibility on behalf of the company the state for all its activities

+ Manage Director: The person who is responsible to the director for the assigned work contents, and actively handles the work authorized by the general director Assist the director in many fields such as production, sales, marketing

The manage director is also responsible for assisting the director in technical terms, directing and monitoring the activities of the departments, and helping the director directly direct the signing and implementation of business contracts

+ Accounting Department: Responsible for management, financial organization, economic accounting, evaluation of the company's production and business results according to the plan, well performing financial accounting for the company to ensure not be stuck in production and business, monitor and pay economic contracts to direct

on debt and debt recovery, do not let customers owe, settle with superior agencies and relevant agencies authority of the State

+ Administrative Department: Department is the unit that directly performs the management of records, archives, management of housing and labor equipment of the Company Second, the department has the function of managing human and labor resources

+ Sales Department: In charge of production and business of the company, in charge of purchasing materials and selling products In addition, the department advises the Director on production direction, import-export business goals in the following fields: Market, products, customers Strengthening marketing, expanding domestic and foreign markets

+ Logistics department: Organize the transportation and delivery of goods, by means of transportation, as a shipping agent for companies wishing to hire freight: air, sea + Operations Department: is a field worker, responsible for delivering documents to customers and tracking goods.

CHAPTER 2: BUSINESS ACTIVITIES OF U&I 2.1 Logistics services provided by U&I

Customs clearance agency

U&I Logistics is one of the first companies operating in the field of Customs clearance agency in Vietnam since 1998 With a large staff of well-trained and professional staff and has been approved by the General Department of Customs Vietnam issues customs clearance agent certification U &I has been the leading unit in applying electronic customs declaration and applying information technology to the online management of import and export activities

U&I Logistics currently owns an online data management system and uses business monitoring management tools according to a modern and accurate process, ensuring that all activities are closely monitored as well as helping customers to check the goods information

U&I Logistics is deeply aware that import and export activities are an important link in the supply chain of businesses Ensuring the smooth process of customs clearance and customs clearance of import and export goods is a factor contributing to creating competitive advantages for customers

Warehouse Services

U&I logistics has the largest bonded warehouse business in Vietnam today with

an area of more than 185,805 m2.The warehouse system is invested and built to fulfill international standards and is qualified to preserve all dry goods under a strict and scientific management process

The solutions that their warehouse system provides:

● Control goods accurately and closely with intelligent online management software

● Concentrating and distributing goods is very convenient and flexible

● Coordinate goods from many different suppliers, including goods imported from abroad to export to third countries

● Maximize your cargo area and storage space with the versatile multi-tier selective racking system

● Thoroughly handle sanitary problems from goods with modern humidity control systems and insect control systems

● Make it easy for customers to get C-TPAT (Customs Trade Partnership Against Terrorism) certification from CBP (Customs Border Protection) USA

In addition, the infrastructure being properly built and equipped with modern equipment, the scientific and close organization, together with the attached services always performing full duties, warehouse activities have created a high credibility with customers This is the reason why the warehouse system of U&I Logistics always works

at full capacity and the volume of cargo flowing through warehouses is regularly growing year by year, reaching nearly 60,000 TEUS/year

Inland transport (Unitrans)

Domestic freight transport is an integral part of the logistics service supply chain

To some extent, there is no commodity that does not go through the domestic transportation process, so Unitrans, a member of U&I Logistics, is the first choice for customers

Owning a large number of standard road transport vehicles, plus the ability to mobilize means of transport from partners, U&I is evaluated as one of the leading transport service providers in Vietnam All of their road transport vehicles are equipped with GPS navigation systems The process of transporting and preserving goods meets the standards of the C-TPAT program - a security program coordinated between US Customs and border protection designed to strengthen the supply chain and world security Not only road transport, U&I also provides other transportation solutions such

as: transportation of project goods, super-long, super-heavy goods, inland waterway transport, coastal sea and railway

Vietnam Transport Exchange (VTruck)

Vtruck was established in May 2014 This is a development plan of U&I Logistics to create a premise for the strategy of combining e-commerce and traditional logistics

Vtruck is an application platform operating online in the form of e-commerce, where shippers and vehicle owners meet, connect, negotiate and conduct transactions

The difference compared to conventional transportation is that, Vtruck removes the geographical distance, connecting shippers and car owners throughout Vietnam They only need a device with an internet connection to be able to meet to exchange services without paying for the system

International sea and air transportation

As part of the strategy of diversifying services and creating more choices for customers, U&I Freight Solutions and U&I Logistics - North were born as an affirmation of U&I Logistics' correct and sustainable development strategy

U&I Freight Solutions and U&I Logistics - Northern were established with the core of operators and managers with more than 20 years of experience in the international freight industry U&I Freight Solutions is in charge of and provides services for the Southern market and U&I Logistics - the North is in charge of and provides services for the North and Central markets

U&I’s partners are multinational companies with a worldwide dealer network Their international freight operations are proving step by step proving that they are one

of the strong Vietnamese brands in this field With an output of more than 2,000 tons

of air freight each year, U&I has committed to meeting all of our customers' freight needs at the most reasonable prices