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In theSystem Settings Change dialog box, either: • Select theYes button to establish the new paging file size byrestarting the Windows NT operating system.. In theStart menu on the Windo

HP OpenView Network Node Manager

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This guide will help you install HP OpenView Network Node Managerversion 6.1 or later and, optionally, HP OpenView Customer Views forNNM on a computer using the Windows NT operating system orWindows 2000 operating system.

There are six tasks to complete during the installation process:

• Match your system’s setup to the NNM minimum requirements

• Complete any necessary pre-installation steps

• Install the NNM software

• Run the NNM software

• Obtain a permanent password for your NNM software

• Configure NNM to access the HP OpenView Web interface

Once you have successfully installed NNM, refer to the last section inthis guide, for “where-to-go-next” information on configuring and usingyour NNM product

Task 1: Checking System Requirements

Before starting, you or your system administrator should check that yoursystem meets the minimum hardware and software requirements listedbelow (Note that the installation program will automatically check theamounts of RAM and free disk space for you):

Refer to the Release Notes for system requirements information You canaccess the Release Notes from the CD The Release Notes are in the

README.html file

From the left pane of the Release Notes, double-click onSupportedConfigurations

Task 2: Completing Pre-Installation Steps

To ensure that all products installed on your system run compatibly andefficiently with NNM, there are several preparatory steps you need to dobefore you actually install the NNM product itself

General Configuration

1 If your system has other HP OpenView products installed on it (such

as Perfview or IT/Operations), refer to the HP OpenView NetworkNode Manager Migration Guide This guide describes which HPOpenView products are compatible with the version of NNM that youare now installing

2 If your system has any third-party OpenView applications installed

on it, check to see that they have been tested with NNM 6.1 or later.The current version of most of these third-party applications havebeen tested to work on NNM 6.1 or later The following World WideWeb URL lists the application names and versions that run on each ofthe supported HP OpenView platforms Also found at this URL aresupplementary instructions for installing these third-party

applications with NNM 6.1 or later

http://ovweb2.external.hp.com/solutions/technical

3 Make sure that you have the required Service Pack installed

4 Install the products described in the remainder of this task section.Some of these products must be installed before you install NNM,while others are optional or not relevant to your network’s

environment

• Paging File setup depends on your network environment

• TCP/IP Service installation required

• Microsoft SNMP Agent installation required

• IPX Service installation optional

• DHCP setup depends on your network environment

• Web browser installation required

• Web server installation required

• Microsoft data access components check required

• Microsoft Terminal Services optional

• Windows NT Service Pack reinstallation required

Paging File Setup

If you will be managing more than 250 nodes on your system, you shouldincrease the initial size of your system’s paging file This paging filecontrols the amount of available virtual memory

Windows NT operating system:

1 In theStart menu on the Windows NT operating system task bar,select theSettings:Control Panel item

2 In theControl Panel, double-click on theSystem item

3 In theSystem Properties dialog box, select thePerformance tab

4 In theVirtual Memorybox, select theChange button You will seethe following display:

Initial size (MB)

Maximum size (MB)

5 Enter your new settings Calculate an additional 3 MB of paging filesize for each set of 250 nodes you need to manage Select theSet

button each time you change a drive’s paging file size

6 Select theOK button

7 In theSystem Properties dialog box, select theClose button

8 In theSystem Settings Change dialog box, either:

• Select theYes button to establish the new paging file size byrestarting the Windows NT operating system

• Select theNo button to go on to the next pre-installation task,install the TCP/IP Service

Windows 2000 operating system:

1 In theStart menu on the Windows 2000 operating system task bar,select theSettings:Control Panel item

2 In the Control Panel, double-click on theSystem item.

3 In theSystem Properties dialog box, select theAdvanced tab, thenselect thePerformance Options button

4 In thePerformance Options box, select theChange button Youwill see the following display:

Initial size (MB)

Maximum size (MB)

5 Enter your new settings Calculate an additional 3 MB of paging filesize for each set of 250 nodes you need to manage Select theSet

button each time you change a drive’s paging file size

6 Select theOK button

7 In theSystem Control Panel Appletdialog box, selectOKbutton torestart your computer in order for the changes to take effect

8 In thePerformance Options dialog, selectOK button

9 In theSystem Properties dialog box, select theOK button

10 In theSystem Settings Change dialog box, either:

• Select theYes button to establish the new paging file size byrestarting the Windows 2000 operating system

• Select theNo button to go on to the next pre-installation task,install the TCP/IP Service

TCP/IP Service Installation

TCP/IP services must be installed before the NNM product

Windows NT operating system:

1 In theStart menu on the Windows NT operating system task bar,selectSettings:Control Panel

2 In theControl Panel, double-click on theNetwork icon

3 In theNetwork dialog box, select theProtocols tab Look at the list

IfTCP/IP Protocol does not appear, do the following:

a Select theAdd button

b Select theTCP/IP Protocol item

c Select theOK button.

4 When prompted, enter the path to the I386 directory, such as

c Also at theDNS tab, verify that a TCP/IP domain has been

specified in theDNS Service Search Order field

d At theWINS Address tab, verify that theEnable DNS for

Windows Resolution option has a check mark next to it

7 Next, verify that the node name from your DNS server and the DNSname configured in the Windows NT operating system both match IntheMicrosoft TCP/IP Properties dialog box, do the following:

a At theIP Address tab, note the IP address value shown

b At theDNStab, note theHost NameandDomainfield values shownthere

c Open a separate DOS window At its prompt, type

ping nodename

wherenodename is theHost Name shown at theDNS tab Verifythat the IP address which was pinged matches the configured IPaddress shown at theIP Address tab

d At the next DOS prompt, type

e Do steps 7c and 7d on another computer to validate that your DNS

is working correctly

8 In theMicrosoft TCP/IP Properties dialog box, selectOK

9 In theNetwork dialog box, selectClose

10 In theNetwork Settings Change dialog box, either:

• Select theYesbutton to establish your TCP/IP-related changes byrestarting the Windows NT operating system

• Select theNo button in order to go on to the next task, installingthe Microsoft SNMP Agent software

Windows 2000 operating system:

1 In theStart menu on the Windows 2000 operating system task bar,selectSettings:Control Panel

2 In theControl Panel, double-click on theNetwork and Dial-UpConnection icon (You must be connected to the network beforeproceeding to the next step.)

3 In theNetwork and Dial-Up Connectiondialog box, right-click the

Local Area Connection icon and click onProperties Look at thelist If Internet Protocol (TCP/IP) does not appear, do the following:

a Select theInstall button

b Select theProtocol item

c Select theAdd button

d SelectInternet Protocol (TCP/IP), thenOK button

4 If prompted, insert the CD and clickOK (This step depends on howyour machine was originally set up.)

5 In theLocal Area Connection Properties dialog box at the

General tab, make sure theInternet Protocol (TCP/IP) checkbox is selected, then select theInternet Protocol (TCP/IP) itemand select theProperties button

6 In theInternet Protocol (TCP/IP) Properties dialog box,verify/enter the following items:

a Make sure that theUse the following IP address optionbutton is selected Enter a valid IP address

b Enter a valid subnet mask and verify that the subnet mask of yourmanagement station is correct.

c Enter a valid default gateway and verify that the gateway of yourmanagement station is correct

d Make sure that theUse the following DNS server addresses

option button is selected Enter a valid preferred DNS serveraddress and if applicable an alternate DNS server address

e Select theAdvancedbutton, and verify theIP Settingstab fields

f Select theDNS tab, verify that DNS server addresses have beenspecified in theDNS Server addresses, in order of use field

g Select theAppend these DNS suffixes (in order) optionbutton Add the appropriate DNS suffixes, then complete theDNSsuffix for this connection, box and select the check box for

Register this connection’s addresses in DNS

h At theWINS tab, verify that theEnable LMHOSTS lookup checkbox is selected and the option button forEnable NetBIOS overTCP/IP has been selected Add a valid WINS address in theWINSaddresses, in order of use: box

i ClickOK in theAdvanced TCP/IP Settings dialog box ClickOK

in theInternet Protocol (TCP/IP) Properties dialog box.ClickClose in theLocal Area Connection Properties dialogbox

7 Next, you must configure a primary Domain Name System (DNS)domain suffix related to your IP address (not the Windows 2000operating system domain) An example of a valid DNS domain is

c ClickOKinDNS Suffix and NetBIOS Computer Namedialog box,clickOK inIdentification Changes dialog box, clickOK in the

Network Identification dialog box to acknowledge the restart,and finally clickOK in theSystem Properties dialog box Note

the settings of the machine for verification in step 8 ClickClose

in theLocal Area Connection Properties dialog box

d In theSystem Settings Change dialog box, either:

• Select theYes button to establish the new settings by

restarting the Windows 2000 operating system

• Select theNo button to go on to the next pre-installation task,install the SNMP Service

8 Next, verify that the node name from your DNS server and the DNSname configured in the Windows 2000 operating system both match

a Open a separate DOS window At its prompt, type

Microsoft SNMP Agent Installation

The Microsoft SNMP Agent (SNMP Service) must be installed before theNNM product

Windows NT operating system:

1 In theStart menu on the Windows NT operating system task bar,selectSettings:Control Panel

2 In theControl Panel, double-click on theNetwork applet

3 Select theServices tab

4 Select theAdd button

5 Select theSNMP Service item.

6 Select theOK button

7 When prompted, enter the path to the I386 directory, such as

drive_letter:\I386

8 In theMicrosoft SNMP Properties dialog box, selectOK

9 In theNetwork dialog box, selectOK

10 In theNetwork Settings Change dialog box, either:

• Select theYes button to establish your SNMP-related changes byrestarting the Windows NT operating system

• Select theNo button to go on to the next task, configuring IPX

Windows 2000 operating system:

1 In theStart menu on the Windows 2000 operating system task bar,selectSettings:Control Panel

2 In theControl Panel, double-click on theAdd/Remove Programs

applet

3 In theAdd/Remove Programs dialog box, select theAdd/RemoveWindows Components button

4 TheWindows Components wizard appears Scroll down and select

Management and Monitoring Tools ClickDetails and select the

Simple Network Management Protocol check box

5 Select theOK button

6 ClickNext and wait while the wizard configures components

7 When prompted, insert the Windows 2000 operating system CD andclickOK

8 In theWindows Componentswizard, clickFinishand remove the CD

9 In theAdd/Remove Programs dialog box, clickClose

IPX Service Installation

The NWLink IPX/SPX Compatible Transport (IPX) network software is

an optional component of the Windows NT/2000 operating system, whichyou can install if you need to discover and monitor IPX nodes

Windows NT operating system:

1 In theStart menu, selectSettings:Control Panel

2 In theControl Panel, double-click on theNetwork icon

3 In theNetwork dialog box, select theProtocols tab

4 Select theAdd button

5 Select theNWLink IPX/SPX Compatible Transport item

6 Select theOK button

7 When prompted, enter the path to theI386 directory, such as

drive_letter:\I386

8 In theNetwork dialog box, selectOK

9 In theNetwork Settings Changedialog box, select theYesbutton toestablish your IPX changes by restarting the Windows NT operatingsystem

Windows 2000 operating system:

The NWLink IPX/SPX Compatible Transport (IPX) network software is

an optional component of the Windows 2000 operating system, which youcan install if you need to discover and monitor IPX nodes

1 In theStart menu, selectSettings:Control Panel

2 In theControl Panel, double-click on theNetwork and Dial-UpConnection icon

3 In theNetwork and Dial-Up Connectiondialog box, right-click the

Local Area Connection icon and click onProperties Look at thelist If NWLink IPX/SPX/NetBIOS Compatible Transport Protocoldoes not appear, do the following:

a Select theInstall button

b Select theProtocol item

c Select theAdd button

d SelectNWLink IPX/SPX/NetBIOS Compatible Transport

Protocol and clickOK

e In theLocal Area Connection dialog box, clickClose

DHCP Setup

Users of the Dynamic Host Configuration Protocol (DHCP) need toensure that their NNM management station is assigned the same IPaddress each time it runs NNM

You can specify a range of IP addresses that your network is configured

to assign dynamically for mobile devices NNM keeps the map clean andthe Alarm Browser list free of unnecessary messages about deviceswithin this address range as they are repeatedly attached and detached

from your network See Managing Your Network with HP OpenView Network Node Manager for more information.

Web Browser Installation

Several of the NNM features are web-based, and require a web browser

to be installed on the same system where NNM is installed

The Java-based graphical interfaces require the Java plug-in (JPI).Refer to the Release Notes for supported web browsers and JPI

installation information You can access the Release Notes from the CD.The Release Notes are in theREADME.html file

From the left pane of the Release Notes, double-click onSupportedConfigurations

To install the browser, follow the instructions that came with it Be sure

to configure any web proxies according to the browser’s instructions

Web Server

A web server product must be installed on the same system where NNM

is installed

Windows NT operating system:

You must install the web server that comes with Windows NT 4.0 OptionPack Refer to the following Microsoft web site for information on webservers:

http://www.microsoft.com/ISN/prod_tech.asp

Windows 2000 operating system:

To verify that a web server product is installed, do the following:

1 In theStart menu, selectSettings:Control Panel.

2 In theControl Panel, double-click on theAdd/Remove Programs

applet

3 In theAdd/Remove Programs dialog box, select theAdd/RemoveWindows Components button

4 TheWindows Components wizard appears Scroll down to the

Internet Information Services If this box is already selected, then theweb server is already installed If the web server is not listed, then dothe following steps:

a Select theInternet Information Services (IIS) check box

b ClickNext and wait while the wizard configures components

c When prompted, insert the Windows 2000 operating system CDand clickOK

d In theWindows Components wizard, clickFinish and remove theCD

e In theAdd/Remove Programs dialog box, clickClose

Microsoft Data Access Components Check

The Network Node Manager Database requires ODBC components fromthe Microsoft Data Access Components product In particular, two of theDLLs must be of the same version for NNM to be able to connect to thedatabase The DLLs are%SystemRoot%\system32\odbcint.dll and

%SystemRoot%\system32\odbc32.dll

Windows NT operating system:

To verify these DLLs are the same version, compare the version numbers

by doing the following

1 In theStart menu on the Windows NT operating system task barselect theSettings:Control Panel item

2 In theControl Panel, double-click on theODBC item

3 In theODBC Data Source Administrator dialog box, select the

About tab

4 Compare the version numbers shown in the Version column for thefilesodbcint.dll andodbc32.dll