Cisco Unified Contact Center Enterprise (UCCE) phần 8 ppsx

... the Library of www.wowebook.com ptg 1 98 Cisco Unified Contact Center Enterprise (UCCE) www. @ ICM V M M CUCM IP IVR UCCE 1 2 6 3 5a 5b 7 4 Figure 12-7 Cisco Unified IP IVR Call Flow Step 4. UCCE ... call script. From the Library of www.wowebook.com ptg 200 Cisco Unified Contact Center Enterprise (UCCE) Cisco Unified CCX Editor The Unified CCX Editor is...

Ngày tải lên: 12/08/2014, 14:21

... Cisco Unified Contact Center Enterprise (UCCE) PSTN Contact Center Site A MPLS WAN CUCU Cluster A M M M PRI ISDN V V Contact Center Site B CUCU Cluster B M M M V V SIP trunk PRI ISDN Figure 8- 10 ... PG. PSTN UCCEPG www. @ ICM Enterprise Edition 1 2 3 4 5 7 68 V M IP Figure 8- 8 Postrouting Call Flow with UCCE From the Library of www.wowebook.com ptg 1 28 Cisco...

Ngày tải lên: 12/08/2014, 14:21

... center platforms. The Cisco Unified Contact Center Enterprise (UCCE) is no different, and Cisco offers two reporting packages Cisco We b V i e w and Cisco Unified Intelligence Center. The Cisco UCCE platform ... formats. Cisco Unified Intelligence Center The Cisco Unified Intelligence Center (Unified IC or CUIC) is a relatively new addition to the UCCE...

Ngày tải lên: 12/08/2014, 14:21

... www.wowebook.com ptg 2 48 Cisco Unified Contact Center Enterprise (UCCE) Unified Communications components (Unified Communications Manager [Unified CM], UCCE, Customer Voice Portal [CVP], and Unified Contact Center ... 07:55:42.010 1 0 1 2010-12-21 08: 06:32.003 3 0 3 2010-12-21 08: 07:15.000 8 0 8 2010-12-21 08: 07:24.000 4 0 4 2010-12-21 08: 08: 39.000 6 0 6 201...

Ngày tải lên: 12/08/2014, 14:21

... possible. www.it-ebooks.info ptg 12 Cisco Unified Contact Center Enterprise (UCCE) Cisco Unified Contact Center Hosted Cisco Unified Contact Center Hosted is suitable for both large enterprise companies and service ... peripheral. www.it-ebooks.info ptg Cisco Unified Contact Center Enterprise (UCCE) Gary Ford Cisco Press 80 0 East 96th Street I...

Ngày tải lên: 06/03/2014, 15:20

... model. Server Model Max Unified CM IP Phones Max Unified CM BHCC Call Volu me 781 5 150 900 782 5 500 3,000 783 5 1,000 6,000 784 5 3,000 18, 000 1 -8 Cisco Unified Contact Center Express Solution ... 1-12 Cisco Unified Contact Center Express Solution Reference Network Design, Release 4.1 Chapter 1 Cisco Unified Contact Center Express Overview and Packagin...

Ngày tải lên: 26/10/2013, 23:15